Datamax ?-class series Manuel utilisateur

Maintenance Manual

Datamax International

Herbert House

12 Elizabeth Way, Pinnacles

Harlow, Essex CM19 5FE UK

Phone: +44 1279 772200

Fax: +44 1279 424448

Asia-Pacific

19 Loyang Way

#01-01 CILC Building

Singapore 508724

Phone: +65 542-2611

Fax: +65 542-3611

Corporate Headquarters

4501 Parkway Commerce Blvd.

Orlando, Fl 32808

Phone: 407-578-8007

Fax: 407-578-8377

CG Triumvirate is a trademark of Agfa Corporation.

CG Times based upon Times New Roman under license from the Monotype Corporation.

Windows is a registered trademark of the Microsoft Corporation.

All other brand and product names are trademarks, service marks, registered trademarks, or registered

service marks of their respective companies.

Firmware (Software) Agreement:

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and is

licensed for used only on a single printer in the user’s Trade or Business. The User agrees not to, and

not to authorize or permit any other person or party to, duplicate or copy the Firmware or the

information contained in the non-volatile or programmable memory. The firmware (Software) is

protected by applicable copyright laws and Licensor retains all rights not expressly granted. In no event

will Licensor or its suppliers be liable for any damages or loss, including direct, incidental, economic,

special, or consequential damages, arising out of the use or inability to use the Firmware (Software).

CAUTION

Lithium Battery: There is a danger of explosion or fire if the battery is incorrectly

replaced. Replace only with the same or equivalent type recommended by the

manufacturer. Discard used batteries according to the manufacturer’s instructions.

Information in this document is subject to change without notice and does not represent a commitment on

the part of Datamax Barcode Products Corporation. No part of this manual may be reproduced or

transmitted in any form or by any means, for any purpose other than the purchaser's personal use,

without the expressed written permission of Datamax Corporation.

Part Number 88-2311-01 Rev. F

Contents

1 Overview

2 Adjustments and Maintenance

3 Troubleshooting

4 Removal and Replacement

5 Printer Assemblies

Overview

1.0 Introduction........................................................................................1

1.1 About this Printer...............................................................................2

Overview

1-1

1.0 Introduction

This manual is intended for use by qualified service personnel in the maintenance and repair of M-Class

model printers. It primarily includes technical information relating to the printer’s electrical and

mechanical components. If necessary, refer to the following documents for additional printer information

(available for download at http://www.datamaxcorp.com/):

 For operating information, reference the Operator’s Manual, part number 88-2313-01.

 For software documentation (Datamax Programming Language), reference the Class Series

Programmer’s Manual, part number 88-2316-01.

Important Information:

The exclamation point inside an equilateral triangle is intended to alert the technician to

the presence of important operating, maintenance or servicing information. Always, as

with all electrical equipment, follow basic safety precautions to avoid personal injury or

printer damage.

Overview

1-2

1.1 About this Printer

The following drawing illustrates the printer’s exterior components and controls. Some items are optional

and may not be present on all models. The printer’s model number can be found on the Serial Tag affixed

to the rear of the unit. Use this model number when referencing specific information within this manual.

Ribbon Supply Hub

Ribbon Take-Up Hub

Media Hanger Guide

Media Hanger

Access Cover

Ribbon

Idler

Printhead Latch

Printhead Assembly

Media

Rewinder

Media

Guide

Media Sensor

Front Panel

Adjustments and Maintenance

2.0 Introduction...........................................................................................................1

2.1 Maintenance......................................................................................................... 1

2.1.1 Cleaning the Printhead ..............................................................................2

2.1.1.1 Cotton Swab Procedure..............................................................3

2.1.1.2 Cleaning Card Procedure............................................................4

2.1.1.3 Cleaning Film Procedure.............................................................5

2.1.2 Cleaning the Media Sensor........................................................................ 6

2.2 Media Sensor Calibration ..................................................................................... 7

2.2.1 Calibrating Non-Display Models.................................................................7

2.2.1.1 Automatic Calibration.................................................................. 7

2.2.1.2 Manual Calibration...................................................................... 8

2.2.2 Calibrating Display-Equipped Models........................................................9

2.2.2.1 Quick Calibration.........................................................................9

2.2.2.2 Standard Calibration ................................................................. 10

2.2.2.3 Advanced Entry Calibration.......................................................13

2.3 Media Width Adjustment.....................................................................................18

2.4 Printhead Burn Line Adjustment......................................................................... 19

2.5 Printhead Pressure Adjustment.......................................................................... 20

2.6 Ribbon Alignment............................................................................................... 21

2.7 Darkness Adjustment .........................................................................................23

2.8 Downloading Firmware and Fonts......................................................................24

2.9 Resetting the Printer...........................................................................................25

2.9.1 Non-Display Models................................................................................. 25

2.9.2 Display-Equipped Models........................................................................ 25

2.10 Printhead Voltage Adjustment............................................................................ 26

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