Crestron Mercury CCS-UC-1 Manuel utilisateur

CCS-UC-1

Crestron Mercury™ Tabletop Conference

System with Microsoft®Skype®for Business

Configuration Guide

Crestron Electronics, Inc.

Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a limited non-exclusive,

non-transferable Software Development Tools License Agreement. Crestron product operating system software is licensed to Crestron

dealers, CSPs, and end-users under a separate End-User License Agreement. Both of these Agreements can be found on the Crestron

website at www.crestron.com/legal/software_license_agreement.

The product warranty can be found at www.crestron.com/legal/sales-terms-conditions-warranties.

The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.

Certain Crestron products contain open source software. For specific information, visit www.crestron.com/legal/open-source-software.

Crestron, the Crestron logo, AirMedia, Crestron Mercury, and Crestron Toolbox are either trademarks or registered trademarks of Crestron

Electronics, Inc. in the United States and/or other countries. Microsoft, Skype, and Windows are either trademarks or registered trademarks

of Microsoft Corporation in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be

used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary

interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

This document was written by the Technical Publications department at Crestron.

Configuration Guide – DOC. 8256A Contents •i

Contents

Introduction 1

Audience ....................................................................................................................... 1

Topology ....................................................................................................................... 2

Software Requirements ................................................................................................. 2

Hardware Requirements................................................................................................ 2

Product Description ....................................................................................................... 3

Summary ....................................................................................................................... 3

Features Supported....................................................................................................... 3

Features Not Supported ................................................................................................ 3

Known Issues and Limitations ....................................................................................... 4

Crestron Mercury Configuration 5

Setup............................................................................................................................. 5

Configure the Device ..................................................................................................... 5

Configure the SfB Parameters................................................................................. 7

Add Certificates ...................................................................................................... 8

Skype for Business Configuration 10

Configure Host A Record............................................................................................. 10

Configure a Crestron Mercury SfB User....................................................................... 12

Configure the PSTN Gateway...................................................................................... 13

Configure the Dial Plan ................................................................................................ 16

Configure Voice Policy ................................................................................................. 18

Configure PSTN Usage................................................................................................ 19

Configure a Route ....................................................................................................... 20

Configure a Trunk ........................................................................................................ 21

Configuration Guide – DOC. 8256A CCS-UC-1: Crestron Mercury with Skype for Business •1

CCS-UC-1: Crestron Mercury™

Tabletop Conference System with

Microsoft®Skype®for Business

Introduction

This configuration guide describes the necessary procedure to configure the Crestron

Mercury™ devices to register to Microsoft®Skype®for Business (SfB) as a basic SIP

endpoint.

Audience

This document is intended for users attempting to configure and use the Crestron Mercury

devices as SIP Endpoints registering to SfB.

2•CCS-UC-1: Crestron Mercury with Skype for Business Configuration Guide – DOC. 8256A

Topology

The network topology for the Crestron Mercury endpoint to interop with SfB is as shown

below.

SIP Endpoint Integration with SfB - Reference Network

The lab network consists of the following components:

•SfB cluster for voice features

•Skype desktop clients

•Crestron Mercury as the SfB Endpoints

Software Requirements

•Skype for Business 6.0.9319.259

•Mercury devices v 1.3553.14230.002

Hardware Requirements

•Windows Server with SfB

•Cisco 3845 as PSTN Gateway

•SfB desktop client 15.0.4885.1000

•Crestron Mercury devices (2)

Configuration Guide – DOC. 8256A CCS-UC-1: Crestron Mercury with Skype for Business •3

Product Description

The Crestron Mercury device is a complete solution for conference rooms. It acts as an all-

in-one touch screen, speakerphone, and AirMedia®product for conference rooms that

provide microphones and speakers integrated into the user interface at the table.

Crestron Toolbox™ software is used to discover and control all Crestron devices on the

network.

The Crestron Mercury web interface is used to control the Crestron Mercury devices on the

network.

Summary

The Crestron Mercury devices were configured on SfB as SIP endpoints. The devices

successfully registered to SfB with digest authentication.

With critical failures on basic calls originating from Mercury, this topology is recommended

for field deployments.

Features Supported

•Registration with digest authentication

•Basic calls with G711u and G711a codecs

•Caller ID

•DTMF support

•Early media support

•Retrieval of a parked call

•Conference participant

•Call hold and resume

•Call waiting

Features Not Supported

•Caller ID presentation with name and number display

•Call forwarding on the device

•Conference

•Initiating attended call transfer

•Initiating semi-attended call transfer

•Initiating Blind Call Transfer

•Configuration of Shared Line on device

•Initiating Call Park

4•CCS-UC-1: Crestron Mercury with Skype for Business Configuration Guide – DOC. 8256A

Known Issues and Limitations

•The Crestron Mercury device fails to register with SfB when the internal server or

external server is configured on the device.

•The Crestron Mercury device handles a transfer with two-way audio, but after the

transfer is complete, it drops the call.

•An attempt to add a PBX endpoint to a conference when the Crestron Mercury

device is already in a call with PSTN fails with an error informing that the PBX

endpoint is either unavailable or offline.

•The Crestron Mercury device does not play appropriate tones when it receives an

error code.

•The Crestron Mercury device is able to retrieve the call parked by the Skype

desktop client and there is two-way audio. However, after retrieving the parked call,

the call control options disappear from the Crestron Mercury device’s display.

•A hunt group call fails when the Crestron Mercury device answers the call (the hunt

group call succeeds when the SfB desktop client answers).

•No music on hold is heard on the PBX endpoint when the Crestron Mercury device

places the call on hold.

•The Crestron Mercury device handles call waiting, but it does not provide an option

to put the current call on hold to answer a second incoming call. The Crestron

Mercury device has to hang-up the ongoing first call to answer the second call, or it

can reject the incoming second call.

•When media bypass is enabled on the PBX, media is not being anchored on the

Crestron Mercury device. Instead, the mediation server anchors the media.

Configuration Guide – DOC. 8256A CCS-UC-1: Crestron Mercury with Skype for Business •5

Crestron Mercury Configuration

Setup

The LAN port of the Crestron Mercury device needs to be connected to one POE+ port to

power it up and be connected to the network for reachability to SfB. The PoE+ switch that

is used should have the LLDP functionality enabled for the device to power up and be

completely functional. By default, the “poeplus” configuration is set to Off on the device.

Configure the Device

To configure the Crestron Mercury device, follow this procedure:

1. Access the web GUI for the device by using an http session with the device’s IP

address. The device IP address used in this example was 10.64.201.60

Crestron Mercury: Login to Web GUI

2. Click Sign In and log in to the device. For information on device administration,

refer to the CCS-UC-1 Supplemental Guide (Doc. 7844) at

www.crestron.com/manuals.

6•CCS-UC-1: Crestron Mercury with Skype for Business Configuration Guide – DOC. 8256A

The Status screen that appears displays basic information on the device.

Crestron Mercury: Status

The device can be configured from the Network page.

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