Comdial DSU Series Manuel utilisateur

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SPEAKER

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COMDIAL

ABC

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MNO

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#0*

SHIFT

MUTE

SPEAKER

TRNS/CONF

HOLD

TAP

MESSAGE

DSU and DSU II Series

Digital Telephone Systems

LCD Speakerphone

Station User’s Guide

●

This user’s guide applies to the following system and telephone

models:

System Models:

•DSU systems with software 20A and later.

•DSU II systems with software 4A and later.

Telephone Models:

•Impact 8012S-** Rev. A and later.

•Impact 8024S-** Rev. A and later.

•Impact SCS 8312S-** Rev. A and later.

•Impact SCS 8324S-** Rev. A and later.

•Impact SCS 8324F-** Rev. A and later.

If you need more information, consult GCA70–245, LCD

Speakerphone Reference Manual.

Contact your Comdial dealer for updates of this as well as other

Comdial publications.

Comdial strives to design the features in our communications systems to

be fully interactive with one another. However, this is not always possible,

as the combinations of accessories and features are too varied and extensive

to insure total feature compatibility. Accordingly, some features identified

in this publication will not operate if some other feature is activated.

Comdial disclaims all liability relating to feature non-compatibility or

associated in any way with problems which may be encountered by

incompatible features. Notwithstanding anything contained in this

publication to the contrary, Comdial makes no representation herein as to

the compatibility of features.



2/12/97

* Tri-Level Compression

is a registered trademark

of ACS Wireless, Inc.

Contents

Page

1Introducing The Telephone ........................... 1–1

1.1 Using Your Speakerphone......................... 1–1

1.1.1 Using A Full Duplex Speakerphone ........... 1–2

1.1.2 Speakerphone User Guidelines ............... 1–3

1.2 UsingTheLCDAbbreviations..................... 1–6

1.3 Knowing Your Speakerphone Functions............. 1–10

1.4 UnderstandingWhatTheLightsMean.............. 1–12

1.5 UnderstandingWhatTheRingsMean.............. 1–13

1.6 AdjustingYourTelephone’sPedestal............... 1–14

2AnsweringCalls..................................... 2–1

2.1 AnsweringCalls................................ 2–1

2.2 Answering A Subdued Off-

Hook Voice Announcement (SOHVA) ............... 2–2

2.3 UsingTheCallerIDFeature....................... 2–3

3MakingCalls....................................... 3–1

3.1 MakingACall.................................. 3–1

3.2 UsingSpeedDial................................ 3–1

3.3 Making A Subdued Off-Hook

Voice Announcement (SOHVA) .................... 3–2

3.4 UsingLastNumberRedial........................ 3–3

3.5 AccessingLines ................................ 3–3

3.6 UsingDialByName............................. 3–4

3.7 UsingAutomaticCall-Back....................... 3–5

3.8 UsingCallWaiting.............................. 3–5

4PlacingCallsOnHold................................ 4–1

4.1 HoldingCalls................................... 4–1

4.2 UsingCallPark................................. 4–2

GCA70–281 Contents

Contents – 1

Page

5TransferringCalls................................... 5–1

5.1 TransferringOutsideCalls........................ 5–1

6ConferencingCalls.................................. 6–1

6.1 ConferencingStationsTogether.................... 6–1

6.2 MakingUnsupervisedConferenceCalls ............. 6–2

7Using The Other Telephone Features................... 7–1

7.1 AdjustingTheDisplayContrast.................... 7–1

7.2 Blocking Voice-Announce Calls.................... 7–1

7.3 DisplayingButtonFunctions(ButtonQuery) ......... 7–2

7.4 EngagingAutomaticSetRelocation................. 7–3

7.5 EnteringAccountCodes.......................... 7–3

7.6 ForwardingCalls................................ 7–4

7.7 Activating The Call Forward

OutsideSystem(CFOS)Feature.................... 7–5

7.8 ListeningToACallOverThe

Telephone Speaker (Group Listening) ............... 7–6

7.9 MakingAPagingAnnouncement................... 7–6

7.10 Muting Your Telephone........................... 7–9

7.11 Setting A Do Not Disturb At Your Telephone.......... 7–9

7.12 Setting The Volume Control ...................... 7–10

7.13 Setting Your Personal Ringing Tones ............... 7–11

7.14 Switching Between Pulse And Tone................ 7–12

7.15 Using Background Music ........................ 7–12

7.16 Using The Recall/Flash Feature ................... 7–13

7.17 Using Toll Restriction Override ................... 7–13

7.18 Operating Your Telephone As A Departmental Station . 7–14

8. Sending And Receiving Non-Verbal Messages ........... 8–1

8.1 UsingTheMessagingFeature ..................... 8–1

8.2 UsingLCDMessaging........................... 8–2

8.3 UsingStation-To-StationMessaging................ 8–3

Contents GCA70–281

2–Contents

Page

9ProgrammingYourTelephone........................ 9–1

9.1 Storing Autodial Or Personal Speed Dial Numbers..... 9–1

9.2 StoringDSSNumbers............................ 9–2

9.3 StoringFeatureButtons .......................... 9–2

0Operating Your Telephone With A DSS/BLF Console

10.1 Operating Your Telephone With A DSS/BLF Console. . 10–1

10.1.1 AccessingTheButtonLevels............... 10–2

11 Troubleshooting Your Telephone ..................... 11-1

PublicationIndex................................... Index–1

Appendix A Quick Reference Guide ......................A–1

GCA70–281 Contents

Contents – 3

This page remains blank intentionally.

IntroducingTheTelephone

Congratulations and thank you for using a Comdial telephone! This

manual serves as a helpful guide for using your new telephone’s many

functions. If you should need more information about a particular

function or on a function not listed in this guide, consult the LCD

Speakerphone Reference Manual, GCA70–245 (your system attendant

should have several copies).

1.1 Using Your Speakerphone

When using your speakerphone, the microphone and loudspeaker are

farther away from you than when you use a handset. Both the signal from

the loudspeaker and the signal to the microphone must be strengthened.

When microphones and loudspeakers are close together (such as in a

speakerphone), additional amplification typically generates a ringing

sound (public address systems do this if the volume is too high or the

microphone is too close to a loudspeaker).

NOTE: The 8324F-** speakerphone can function in the full-duplex or

half-duplex mode. Both sets of guidelines (section 1.1.1 and

section 1.1.2) are applicable to the 8324F-**.

The 8012S-**, 8024S-**, 8324S-**, and 8312S-**

speakerphones only function in the half-duplex mode—only

section 1.1.2, Speakerphone User Guidelines, apply to these

telephones.

GCA70–281 Introducing The Telephone

LCD Speakerphone Station User's Guide 1 – 1

1.1.1 Using A Full-Duplex Speakerphone

The Impact SCS 8324F-** speakerphone uses the latest full-duplex

speakerphone technology. (Full-duplex technology enables both parties

on a speakerphone call to speak simultaneously—half duplex

speakerphones allow only one person to speak at a time.) The 8324F-**

will operate in either full-duplex or half-duplex mode depending on the

current line conditions. For example, satellite calls or calls with a delay

involved may prevent the telephone from operating in full-duplex mode.

At the beginning of each call, the speakerphone must perform a “speech

training” test to achieve optimum full-duplex performance.

•To perform a speech training test,

1. Make a call on your 8324F-** full-duplex speakerphone using

the speaker mode.

2. Speak about ten consecutive words to the called party and

listen for his or her reply of about equal length. At this time,

your speakerphone will be operating in half-duplex.

3. If the called party is also using a full-duplex speakerphone, the

speech training test is complete and you will be able to carry

on a normal conversation in full duplex; that is, you and the

called party will be able to interrupt one another any time

during the conversation. However, if the called party’s

telephone is a half-duplex speakerphone, his or her telephone

is the controlling factor, preventing your speakerphone from

operating in the full-duplex mode.

NOTE: Pressing any button (mute, hold, etc.) on the speakerphone

while in full-duplex mode causes the system to perform the

“speech training” test again. For example, if you press MUTE

while in full-duplex mode, when you release the call from

mute, the system will perform the entire “speech training” test

again.

Introducing The Telephone GCA70–281

1 – 2 LCD Speakerphone Station User's Guide

1.1.2 Speakerphone User Guidelines

NOTE: The speakerphone user guidelines in this section which do not

apply to the Impact SCS model 8324F-** when it is operating

in full-duplex mode are noted. However, when the 8324F-** is

in half-duplex mode or in “speech training” mode, the

following guidelines are applicable.

•Both parties cannot talk at the same time. You must wait for silence out

of your loudspeaker before talking. You must stop talking to hear the

other party. (This does not apply to the full-duplex mode.)

•Background noise may prevent the sound-activated switches from

operating properly. Avoid placing the speakerphone where it will

detect sounds from typewriters, keyboards, printers, paging systems,

and other equipment.

•Speak slightly louder than normal and with a clear, authoritative voice.

For the microphone to best detect your voice, speak within three feet

of it and face the telephone.

•Raising the volume of the loudspeaker makes it easier for the

sound-activated switches in your telephone to select the distant party’s

voice. Lowering the volume of the loudspeaker makes it easier for the

switches to select your voice.

•Since the system takes several seconds to provide the best switching,

constant sound patterns—such as elongating your words and playing

externally-supplied music—may prevent the sound-activated switches

from operating properly.

•Place the telephone on a hard surface and away from table edges. Do

not place the telephone in corners or enclosures. Do not let

obstructions come between you and the microphone. Rooms with hard,

flat surfaces that reflect sound may affect the sound-activated switches.

•If you are using a handset and the other party is using a speakerphone,

avoid breathing heavily into your microphone. Avoid other sounds that

may affect the distant telephone’s sound-activated switches.

•In some situations, such as when either you or the distant party are in a

noisy environment, you may have to lift your handset to ensure a clear

conversation.

•When both you and the distant party use speakerphones, the

sound-activated switches can occasionally detect both voices

simultaneously, thus blocking out both voices.

GCA70–281 Introducing The Telephone

LCD Speakerphone Station User's Guide 1 – 3

ABC

1 3

DEF

MNO

JKL

GHI

PRS

TUV

WXY

#0*

SHIFT

MUTE

SPEAKER

TRNS/CONF

HOLD

TAP

MESSAGE

Telephone Speaker

Dialpad

Handset Programmable

Buttons

Speaker Button

Microphone Opening

Intercom Button*

SCS02B

LCD Alphanumeric

Display

Interactive Buttons

(NOT programmable)

Shift Button

Mute Button

Hold Button

Message Waiting Light

TAP Button

Transfer/Conference Button

*NOTE: The Intercom button can be reprogrammed.

Volume Up

Volume Down

Connectors On Bottom Of Telephone

Optional IST Module

Handset or

Headset

Not Used - Top**

Line Cord - Bottom

Message Button

**NOTE: Not used on a DSU/DSU II system.

Impact SCS 8324F-** and 8324S**

ABC

1 3

DEF

MNO

JKL

GHI

PRS

TUV

WXY

#0*

SHIFT

MUTE

SPEAKER

TRNS/CONF

HOLD

TAP

MESSAGE

Telephone Speaker

Dialpad

Handset

Programmable

Buttons

Speaker Button

Microphone Opening

Intercom Button*

SCS03A

LCD Alphanumeric

Display

Interactive Buttons

(NOT programmable)

Shift Button

Mute Button

Hold Button

Message Waiting Light

TAP Button

Transfer/Conference Button

*NOTE: The Intercom button can be reprogrammed.

Volume Up

Volume Down

Message Button

Connectors On Bottom Of Telephone

Optional IST Module

Handset or

Headset

Not Used - Top**

Line Cord - Bottom **NOTE: Not used on a DSU/DSU II system.

Impact SCS 8312S-**

Introducing The Telephone GCA70–281

1 – 4 LCD Speakerphone Station User's Guide

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