➢Multiple float keys should be programmed so that you can always
pickup an incoming call if you’re on a different page
Tip: Float keys should be pinned so they stay in the same location
across all pages of pagination.
➢Privacy keys for C2C and ringdowns can be programmed to quickly
toggle privacy on and off
➢Configure Go-To Page keys to quickly jump between pages that
buttons have been configured for
Note: Go-To Page keys only display for pages that have buttons
configured on them
➢A volume adjustment key can be programmed to increase/decrease
the incoming audio of connections
Call Conference & Transfer
additional help and more,
A conference key can be configured on any one of the
programmable buttons.
Click the conference button once a call is active
Press the line you want start a conference
with. Once the line turns yellow, initiate a
new call to conference together.
Once the second call becomes active, press the
conference key to complete the conference.
Once the second call is active, press release to
complete the transfer
For Click to Call only, click the Transfer button to
initiate a transfer to another line.
The initial call will be placed on hold, allowing you to
make a new active call with the intended transfer. Use
the dial pad or select a speed dial.
A dedicated transfer button is located on the left side of the
Cloud9 button board.
