Cisco ENH900EXT Manuel utilisateur

Cisco Model DPC3925 and EPC3925

8x4 DOCSIS 3.0 Wireless

Residential Gateway with Embedded

Digital Voice Adapter User Guide

In This Document

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IMPORTANT SAFETY INSTRUCTIONS ............................................................... 2

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Introduction ............................................................................................................... 12

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What's In th Carton? ............................................................................................... 14

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Front Pan l D scription ........................................................................................... 15

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Back Pan l D scription ............................................................................................ 16

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What Ar th Syst m R quir m nts for Int rn t S rvic ? .................................. 18

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How Do I Subscrib to High-Sp d Int rn t and T l phon S rvic ? ............. 19

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Wh r Is th B st Location for My DOCSIS R sid ntial Gat way? .................. 21

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How Do I Mount th Mod m on a Wall? (Optional) ........................................... 22

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What Ar th R quir m nts for T l phon S rvic ? ........................................... 25

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How Do I Conn ct My Gat way for Int rn t and T l phon S rvic ? ............. 26

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How Do I Configur My DOCSIS R sid ntial Gat way? ................................... 29

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Configur Wir l ss S ttings .................................................................................... 38

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Configur S curity .................................................................................................... 54

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Control Acc ss to th Gat way ............................................................................... 63

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Configur Applications and Gaming ..................................................................... 72

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Manag th Gat way ................................................................................................ 78

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Monitor Gat way Status .......................................................................................... 87

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Fr qu ntly Ask d Qu stions ................................................................................... 94

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Tips for Improv d P rformanc ............................................................................. 98

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Front Pan l LED Status Indicator Functions ......................................................... 99

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Notic s ...................................................................................................................... 103

2 4042592 Rev B

IMPORTANT

SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

Notice to Installers

Th s rvicing instructions in this notic ar for us by qualifi d s rvic p rsonn l only. To r duc th

risk of l ctric shock, do not p rform any s rvicing oth r than that contain d in th op rating

instructions, unl ss you ar qualifi d to do so.

Notice à l’attention es installateurs e réseaux câblés

L s instructions r lativ s aux int rv ntions d’ ntr ti n, fourni s dans la prés nt notic , s’adr ss nt

xclusiv m nt au p rsonn l t chniqu qualifié. Pour réduir l s risqu s d chocs él ctriqu s, n’ ff ctu r

aucun int rv ntion autr qu c ll s décrit s dans l mod d' mploi t l s instructions r lativ s au

fonctionn m nt, à moins qu vous n soy z qualifié pour c fair .

4042592 Rev B 3

IMPORTANT SAFETY INSTRUCTIONS

Mitteilung für CATV-Techniker

Di in di s r Mitt ilung aufg führt n Wartungsanw isung n sind ausschli ßlich für qualifizi rt s

Fachp rsonal b stimmt. Um di G fahr in s l ktrisch n Schlags zu r duzi r n, sollt n Si k in

Wartungsarb it n durchführ n, di nicht ausdrücklich in d r B di nungsanl itung aufg führt sind,

auß r Si sind zur Durchführung solch r Arb it n qualifizi rt.

Aviso a los instala ores e sistemas CATV

Las instruccion s d r paración cont nidas n l pr s nt aviso son para uso xclusivo por part d

p rsonal d mant nimi nto cualificado. Con l fin d r ducir l ri sgo d d scarga léctrica, no r alic

ninguna otra op ración d r paración distinta a las cont nidas n las instruccion s d funcionami nto, a

m nos qu pos a la cualificación n c saria para hac rlo.

20080814_Install r820_Intl

4 4042592 Rev B

IMPORTANT

SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

1) R ad th s instructions.

2) K p th s instructions.

3) H d all warnings.

4) Follow all instructions.

5) Do not us this apparatus n ar wat r.

6) Cl an only with dry cloth.

7) Do not block any v ntilation op nings. Install in accordanc with th manufactur r's

instructions.

8) Do not install n ar any h at sourc s such as radiators, h at r gist rs, stov s, or oth r

apparatus (including amplifi rs) that produc h at.

9) Do not d f at th saf ty purpos of th polariz d or grounding-typ plug. A

polariz d plug has two blad s with on wid r than th oth r. A grounding-typ

plug has two blad s and a third grounding prong. Th wid blad or th third

prong ar provid d for your saf ty. If th provid d plug do s not fit into your

outl t, consult an l ctrician for r plac m nt of th obsol t outl t.

10)

Prot ct th pow r cord from b ing walk d on or pinch d particularly at plugs,

conv ni nc r c ptacl s, and th point wh r th y xit from th apparatus.

11)

Only us attachm nts/acc ssori s sp cifi d by th manufactur r.

12)

Us only with th cart, stand, tripod, brack t, or tabl sp cifi d by th manufactur r,

or sold with th apparatus. Wh n a cart is us d, us caution wh n moving th

cart/apparatus combination to avoid injury from tip-ov r.

13)

Unplug this apparatus during lightning storms or wh n unus d for long p riods of

tim .

14)

R f r all s rvicing to qualifi d s rvic p rsonn l. S rvicing is r quir d wh n th

apparatus has b n damag d in any way, such as a pow r-supply cord or plug is

damag d, liquid has b n spill d or obj cts hav fall n into th apparatus, th

apparatus has b n xpos d to rain or moistur , do s not op rat normally, or has

b n dropp d.

Power Source Warning

A lab l on this product indicat s th corr ct pow r sourc for this product. Op rat this product only

from an l ctrical outl t with th voltag and fr qu ncy indicat d on th product lab l. If you ar

unc rtain of th typ of pow r supply to your hom or busin ss, consult your s rvic provid r or your

local pow r company.

Th AC inl t on th unit must r main acc ssibl and op rabl at all tim s.

Groun the Pro uct

WARNING: Avoid electric shock and fire hazard! If this product connects to coaxial

cable wiring be sure the cable system is grounded (earthed). Grounding provides some

protection against voltage surges and built-up static charges.

4042592 Rev B 5

IMPORTANT SAFETY INSTRUCTIONS

Protect the Pro uct from Lightning

In addition to disconn cting th AC pow r from th wall outl t, disconn ct th signal inputs.

Verify the Power Source from the On/Off Power Light

Wh n th on/off pow r light is not illuminat d, th apparatus may still b conn ct d to th pow r

sourc . Th light may go out wh n th apparatus is turn d off, r gardl ss of wh th r it is still plugg d

into an AC pow r sourc .

Eliminate AC Mains Overloa s

WARNING: Avoid electric shock and fire hazard! Do not overload AC mains outlets

extension cords or integral convenience receptacles. For products that require battery

power or other power sources to operate them refer to the operating instructions for

those products.

Provi e Ventilation an Select a Location

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R mov all packaging mat rial b for applying pow r to th product.

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Do not plac this apparatus on a b d, sofa, rug, or similar surfac .

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Do not plac this apparatus on an unstabl surfac .

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Do not install this apparatus in an nclosur , such as a bookcas or rack, unl ss th installation

provid s prop r v ntilation.

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Do not plac nt rtainm nt d vic s (such as VCRs or DVDs), lamps, books, vas s with liquids, or

oth r obj cts on top of this product.



Do not block v ntilation op nings.

Protect from Exposure to Moisture an Foreign Objects

WARNING: Avoid electric shock and fire hazard! Do not expose this product to

dripping or splashing liquids rain or moisture. Objects filled with liquids such as

vases should not be placed on this apparatus.

WARNING: Avoid electric shock and fire hazard! Unplug this product before cleaning.

Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning

device (dust remover) to clean this product.

WARNING: Avoid electric shock and fire hazard! Never push objects through the

openings in this product. Foreign objects can cause electrical shorts that can result in

electric shock or fire.

Service Warnings

WARNING: Avoid electric shock! Do not open the cover of this product. Opening or

removing the cover may expose you to dangerous voltages. If you open the cover your

warranty will be void. This product contains no user-serviceable parts.

6 4042592 Rev B

IMPORTANT

SAFETY INSTRUCTIONS

Check Pro uct Safety

Upon compl tion of any s rvic or r pairs to this product, th s rvic t chnician must p rform saf ty

ch cks to d t rmin that this product is in prop r op rating condition.

Protect the Pro uct When Moving It

Always disconn ct th pow r sourc wh n moving th apparatus or conn cting or disconn cting

cabl s.

Telephone Equipment Notice

Wh n using your t l phon quipm nt, basic saf ty pr cautions should always b follow d to r duc

th risk of fir , l ctric stock and injury to p rsons, including th following:

1. Do not us this product n ar wat r, for xampl , n ar a bath tub, wash bowl, kitch n sink or laundry

tub, in a w t bas m nt or n ar a swimming pool.

2. Avoid using a t l phon (oth r than a cordl ss typ ) during an l ctrical storm. Th r may b a

r mot risk of l ctric shock from lightning.

3. Do not us th t l phon to r port a gas l ak in th vicinity of th l ak.

CAUTION: To reduce the risk of fire use only No. 26 AWG or larger

telecommunication line cord.

SAVE THESE INSTRUCTIONS

20090915_Mod m No Batt ry_Saf ty

IMPORTANT SAFETY INSTRUCTIONS

592

Rev

United States FCC Compliance

This d vic has b n t st d and found to comply with th limits for a Class B digital d vic ,

pursuant to part 15 of th FCC Rul s. Th s limits ar d sign d to provid r asonabl

prot ction against such int rf r nc in a r sid ntial installation. This quipm nt g n rat s,

us s, and can radiat radio fr qu ncy n rgy. If not install d and us d in accordanc with th

instructions, it may caus harmful int rf r nc to radio communications. How v r, th r is

no guarant that int rf r nc will not occur in a particular installation. If this quipm nt

do s caus harmful int rf r nc to radio or t l vision r c ption, which can b d t rmin d by

turning th quipm nt OFF and ON, th us r is ncourag d to try to corr ct th int rf r nc

by on or mor of th following m asur s:

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R ori nt or r locat th r c iving ant nna.

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Incr as th s paration b tw n th quipm nt and r c iv r.



Conn ct th quipm nt into an outl t on a circuit diff r nt from that to which th

r c iv r is conn ct d.



Consult th s rvic provid r or an xp ri nc d radio/t l vision t chnician for h lp.

Any chang s or modifications not xpr ssly approv d by Cisco Syst ms, Inc., could void th

us r's authority to op rat th quipm nt.

Th information shown in th FCC D claration of Conformity paragraph b low is a

r quir m nt of th FCC and is int nd d to supply you with information r garding th FCC

approval of this d vic . The phone numbers listed are for FCC-related questions only and not

intended for questions regarding the connection or operation for this device. Please contact your

service provider for any questions you may have regarding the operation or installation of this device.

Declaration of Conformity

This d vic compli s with Part 15 of FCC

Rul s. Op ration is subj ct to th following two

conditions: 1) th d vic may not caus

harmful int rf r nc , and 2) th d vic must

acc pt any int rf r nc r c iv d, including

int rf r nc that may caus und sir d

op ration.

DOCSIS R sid ntial Gat way

Mod l: DPC3925/EPC3925

Manufactur d by:

Cisco Syst ms, Inc.

5030 Sugarloaf Parkway

Lawr nc vill , G orgia 30044 USA

T l phon : 770-236-1077

Cana a EMI Regulation

This Class B digital apparatus compli s with Canadian ICES-003.

C t appar il numériqu d la class B st conform à la norm NMB-003 du Canada.

Dynamic Frequency Selection (DFS) Dual Ban Frequencies

Som configurations of this product may op rat in th 5150-5250MHz and

5470-5725MHz bands. If you s l ct a chann l in th s fr qu ncy rang s, th product is

r strict d to indoor op ration only p r FCC guidanc . Th us of this product on th aff ct d

fr qu nci s wh n outsid is in non-complianc of th FCC r gulations and guid lin s.

IMPORTANT SAFETY INSTRUCTIONS

592

Rev

Ra iation Exposure Statements

Note: This transmitt r must not b co-locat d or op rat d in conjunction with any oth r

ant nna or transmitt r. This quipm nt should b install d and op rat d with a minimum

distanc of 7.9 inch s (20 cm) b tw n th radiator and your body.

This syst m has b n valuat d for RF xposur for humans in r f r nc to ANSI C 95.1

(Am rican National Standards Institut ) limits. Th valuation was bas d in accordanc with

FCC OET Bull tin 65C r v 01.01 in complianc with Part 2.1091 and Part 15.27. Th minimum

s paration distanc from th ant nna to g n ral bystand r is 7.9 inch s (20 cm) to maintain

complianc .

Cana a

This syst m has b n valuat d for RF xposur for humans in r f r nc to ANSI C 95.1

limits. Th valuation was bas d on valuation p r RSS-102 R v 2. Th minimum s paration

distanc from th ant nna to g n ral bystand r is 7.9 inch s (20 cm) to maintain complianc .

This syst m has b n valuat d for RF xposur for humans in r f r nc to th ICNIRP

(Int rnational Commission on Non-Ionizing Radiation Prot ction) limits. Th valuation was

bas d on th EN 50385 Product Standard to D monstrat Complianc of Radio Bas Stations

and Fix d T rminals for Wir l ss T l communications Syst ms with basic r strictions or

r f r nc l v ls r lat d to Human Exposur to Radio Fr qu ncy El ctromagn tic Fi lds from

300 MHz to 40 GHz. Th minimum s paration distanc from th ant nna to g n ral

bystand r is 20 cm (7.9 inch s).

Australia

This syst m has b n valuat d for RF xposur as r f r nc d in th Australian Radiation

Prot ction standard and has b n valuat d to th ICNIRP (Int rnational Commission on

Non-Ionizing Radiation Prot ction) limits. Th minimum s paration distanc from th

ant nna to g n ral bystand r is 20 cm (7.9 inch s).

20091016 FCC DomandIntl

IMPORTANT SAFETY INSTRUCTIONS

592

Rev

CE Compliance

Declaration of Conformity with Regar to the EU Directive 1999/5/EC

(R&TTE Directive)

This d claration is only valid for configurations (combinations of softwar , firmwar and

hardwar ) support d or provid d by Cisco Syst ms for us within th EU. Th us of

softwar or firmwar not support d or provid d by Cisco Syst ms may r sult in th

quipm nt no long r b ing compliant with th r gulatory r quir m nts.

IMPORTANT SAFETY INSTRUCTIONS

592

Rev

Note: Th full d claration of conformity for this product can b found in th D clarations of

Conformity and R gulatory Information s ction of th appropriat product hardwar

installation guid , which is availabl on Cisco.com.

Th following standards w r appli d during th ass ssm nt of th product against th

r quir m nts of th Dir ctiv 1999/5/EC:



Radio: EN 300 328



EMC: EN 301 489-1 and EN 301 489-17



Saf ty: EN 60950 and EN 50385

Th CE mark and class-2 id ntifi r ar affix d to th product and its packaging. This product

conforms to th following Europ an dir ctiv s:

-1999/5/EC

National Restrictions

This product is for indoor us only.

France

For 2.4 GHz, th output pow r is r strict d to 10 mW EIRP wh n th product is us d

outdoors in th band 2454 - 2483, 5 MHz. Th r ar no r strictions wh n us d in oth r parts

of th 2.4 GHz band. Ch ck http://www.arc p.fr/ for mor d tails.

Pour la band 2,4 GHz, la puissanc st limité à 10 mW n p.i.r. . pour l s équip m nts

utilisés n xtéri ur dans la band 2454 - 2483,5 MHz. Il n'y a pas d r strictions pour d s

utilisations dans d'autr s parti s d la band 2,4 GHz. Consult z http://www.arc p.fr/ pour

d plus ampl s détails.

Italy

This product m ts th National Radio Int rfac and th r quir m nts sp cifi d in th

National Fr qu ncy Allocation Tabl for Italy. Unl ss this wir l ss LAN product is op rating

within th boundari s of th own r's prop rty, its us r quir s a “g n ral authorization.”

Pl as ch ck http://www.comunicazioni.it/it/ for mor d tails.

Qu sto prodotto è conform alla sp cifich di Int rfaccia Radio Nazionali risp tta il Piano

Nazional di ripartizion d ll fr qu nz in Italia. S non vi n installato all 'int rno d l

proprio fondo, l'utilizzo di prodotti Wir l ss LAN richi d una “Autorizzazion G n ral ”.

Consultar http://www.comunicazioni.it/it/ p r maggiori d ttagli.

Latvia

Th outdoor usag of th 2.4 GHz band r quir s an authorization from th El ctronic

Communications Offic . Pl as ch ck http://www. sd.lv for mor d tails.

2,4 GHz fr kv n?u joslas izmantošanai ?rpus t lp?m n pi ci šama at?auja no El ktronisko

sakaru dir kcijas. Vair?k inform?cijas: http://www. sd.lv.

Note: Th r gulatory limits for maximum output pow r ar sp cifi d in EIRP. Th EIRP l v l

of a d vic can b calculat d by adding th gain of th ant nna us d (sp cifi d in dBi) to th

output pow r availabl at th conn ctor (sp cifi d in dBm).

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