Cisco TelePresence SX10 Manuel utilisateur

August 2019

Search Method

Cisco SX10, SX20

User

Guide

To turn on the system, press the ‘Power’ button on the remote control.

Ensure Cisco system white light is on.

To wake up the Telehealth system, press any button on the remote.

If the systems does not turn on/wake, ensure the TV is on the

appropriate input.

If you see the system name appear at the top of the screen the system is

online.

If you see ‘No Network Connection’ at the top of the screen the system

is offline. Please contact your regional technical support to resolve any

connectivity issues.

Turning On/Waking up theTelehealthSystem

1. Decrease/Increase volume.

2. Parameter keys which move the cursor 

left/right/up/down.

3. OK/Enter.

4. Go back one step.

5. Microphone mute/unmute.

6. Go back/Call button/Accept incoming call.

7. Reject incoming call/End call/Cancel/Go back

to Home screen.

8. Keypad: used to dial.

1. The ‘Settings’ icon provides access to Standby mode,

System Information and the Do Not Disturb feature. When

set to ‘Do Not Disturb,' ringtones and call attempts made

by others to reach you will appear as missed calls. You

may, however, place a call. While in ‘Do Not Disturb,’ the

system will return to normal operation after 60 minutes.

2. The ‘Call’ icon is located to the left in the lower part of

the display.

3. The ‘Share Content’ icon is located to the right in the

lower part of the display.

4. The ‘Camera Control’ menu is located in the upper right

corner of the display.

If someone calls you, you may accept or decline the call. If you

decline the call, a message stating that the unit is busy will be

sent to the caller.You may also use the call keys located

below the circular buttons on the remote control to

accept/decline a call (green=accept, red=decline).

The Remote

The Home Screen

Receiving a Call

     August 2019

Placing a Call

A.Select ‘Call’ and press ‘OK’ on the remote

control or press the green ‘Call’ button on the

remote control.

1. Placing a call using ‘Search or Dial’

C.To enter the dialing address, press the

corresponding keys on the remote control. To

invoke the virtual keyboard, use the left arrow

cursor key on the remote control. You may now

move about the virtual keyboard and select

characters. Press ‘OK’ to select a character. To

access numbers click ‘123’ and then ‘OK.’

D.Once your dialing address has been

entered, press the green ‘Call’ button to

place the call.

B. Use the up Cursor key to select the

‘Search or Dial’ field at the top of the

menu. Press ‘OK.’

2.Placing a call from ‘Contacts,’ ‘Favorites’ or the ‘Directory’

A.Select ‘Call’ and press ‘OK’ on the remote control or

press the green ‘Call’ button on the remote control.

B.When the contact list appears, use the

horizontal cursorkeys on the remote control

to go between 'Favorites', 'Recents' and

‘Directory’ (horizontally) and then down in

one of the lists.

C.Once an entry has been

located, press ‘OK’ on the

remote control to invoke the

‘Call’ menu.

D.Narrow down your search by typing the

part or all of the system name or location in

the ‘Search or Call’ bar.

E.Then press ‘OK’ or the green ‘Call’ button

on the remote control to place the call.

Favorites: contacts that have been saved by you. This list includes contacts you call frequently.

Directory: contacts from all Regional Health Authorities and NLCHI.

Recents: list of calls you have previously placed, received or missed.

     August 2019

Changing Call Display Options

A.Go to the camera icon in the top right

corner of the screen and press ‘OK.’

A.Navigate to ‘Layout’ in the upper right

corner and press ‘OK’ on the remote control.

The icon below will appear only when relevant.

1.Self View

B.Select the push pin icon and press ‘OK.’To

turn off self-view press ‘OK’ on the push pin

again.

C.To change the position of the self-view

window, go to the ‘Layout’ icon in the top

left corner of the screen and press ‘OK.’

D.The layout menu will now appear. Press the

down arrow on the remote control to navigate to

the self-view image.

E.The self-view image will now turn blue to

show that it has been selected. Click ‘OK’ on

the remote control. Arrows will now appear to

indicate that the self-view image can be

moved. Possible new locations are indicated.

F.Use the arrow keys on the remote control to

move the image and press ‘OK’ when finished.

2.Change Call Layout

B.Use the horizontal arrow keys on the remote

control to move horizontally to the new layout

you would like to use and press ‘OK’ to select a

layout.

     August 2019

i.While on a call or not on a call (as shown here),

move the cursor up to the upper right corner to the

‘Camera’ icon. Press ‘OK’ on the remote control.

3. Camera Control

iii.You may now adjust the pan, zoom and tilt of the

camera. Use ‘Increase’/ ‘Decrease’ controls on the remote

control to adjust the zoom and the cursor controls to

adjust the pan and tilt. Press ‘Back’ to exit the menu.

While on a call, there may be capability to control the camera on both sides of the call. Camera control

on your side of the call is called ‘Near End’ and on the other side of the call is called ‘Far End.’

A. Near End Camera Control

ii.The ‘Camera’ icon will now appear. Press ‘OK’

again on the remote control.

B. Far End Camera Control

i.Navigate to ‘Participants’ in the upper right

corner and press ‘OK’ on the remote control. A

list of the participants will then appear.

ii.A menu showing a list of the participants on

the call will now appear. Navigate to the

participant whose camera you want to control

and press ‘OK’ on the remote control.

A submenu will now appear.

Note: if you select ‘Drop’ that participant will

be disconnected from the call.

iii.To control the far end camera, navigate to

‘Camera’ and click ‘OK’ on the remote control.

iv.Adjust the pan, tilt and zoom and use ‘OK’

or ‘Back’ on the remote control to exit.

     August 2019

Changing Call Audio Options

A.To adjust the volume, use the ‘+/-‘ button at the top of

the remote control.Ensure the TV volume is appropriate

using the TV remote control.

Note: You cannot adjust the volume while adjusting

camera control.

B.To mute the microphone so that others cannot hear you,

press the mute button on the remote control or microphone

itself. The button on the microphone will be red when

muted.

Press either button again to unmute. The microphone

button will be green when unmuted.

Note: Other participants cannot hear you while you are

muted, they are still able to see you.

Sharing Content

A.During a Telehealth call you may want to share a

document or presentation. To do this, make sure your

presentation/documentation source is connected and on.

You may need to select ‘Share’ (located in the center

bottom of the screen, if it appears) and press ‘OK’ on the

top remote control.

B.Your source will now be shared.

C. The size of the shared images is controlled by means

of the ‘Minimize/Maximize’ field which appears along the

bottom of the display (number two from the left). Select

this and press ‘OK’ on the remote control, if needed.

D.To stop sharing content, select ‘Stop sharing’

(which appears along the bottom of the display,

number one from the left) and press ‘OK’ on the

remote control.

Ending The Call

To leave or end the call, press the red ‘End Call’ button on the

remote control or use the cursor keys to select ‘End’ and then press

‘OK’ to end the call.

If you have technical difficulties with your call, please contact your regional help desk.

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