Canon FedEx Office imagePRESS C750 Guide rapide

September 4, 2020

imagePRESS C750 &

imagePRESS Server G100

Configuration and Installation Guide

imagePRESS C750 with imagePRESS Server G100 Configuration and Installation Guide 2

Revision History

Date

Section

Description

08/16/17

All

Release of the FedEx Office imagePRESS C750 Configuration and Installation Guide.

02/21/2018

Chapter 6 &

Appendix

Updated the G100 clone file name and screen capture of the clone folder layout, updated the

Fiery Sample Configuration page, and inserted a Training check list to the Appendix.

05/17/2018

Chapter 6

Updated the G100 clone file name and screen capture of the clone folder layout, and updated

the Fiery Sample Configuration page.

09/04/2020

Chapter 1

and 6

Updated the G100 clone file name, paper catalog’s file name, screen capture of the clone folder

layout, updated the DNS Server addresses, and updated the Fiery Sample Configuration page.

Note:

The images and screen captures in this document are for illustration purposes only,

and may differ slightly from those displayed on your equipment.

 
imagePRESS C750 with imagePRESS Server G100 Configuration and Installation Guide 3 
Contents 
Chapter 1: Introduction .............................................................................4
Chapter 2: Preparing the Device Being Removed ..................................6
Chapter 3: imagePRESS C750 Machine Configuration ..........................8
Chapter 4: Configuring Device Settings ..................................................9
Chapter 5: Center IP/Subnet Mask/Gateway..........................................19
Chapter 6: imagePRESS Server G100 Set-up........................................21
Chapter 7: Registering and Executing Calibration ...............................46
Chapter 8: Configuring Network Scanning............................................49
Chapter 9: Print Driver Installation on WorkStation Using the PUMA 
Application............................................................................53
Chapter 10: COM Test Verification.........................................................56
Chapter 11: Quality Validation Process.................................................57
Chapter 12: Post Installation Actions ....................................................60
Chapter 13 Appendix...............................................................................62
 

imagePRESS C750 with imagePRESS Server G100 Configuration and Installation Guide 4

Chapter 1: Introduction

The settings in this guide were specified by FedEx Office Asset Management for use

across all imagePRESS C750 devices in their fleet that are in a Full-Service

environment.

Important

Any device that is removed from a FedEx Office center, must have its Hard Disk

Drive erased using the single-pass process native to the device. The Fiery must

have a [Clear Server] performed. This can be done by running setup from

Command WorkStation. A form that confirms this is in the Appendix of this guide,

and should be signed by the Center Manager and the Technician before it is sent to

the e-mail address on the form. It is acceptable to leave a copy of the form with the

Center Manager, if he/she requests it.

Important

It is essential that any device installed in a FedEx Office center is configured to the

specifications identified in this Guide. As a result the imagePRESS C750

Configuration and Installation Guide applies long after the installation has been

completed and should be used to perform updates.

Important

FedEx Office Asset Management planners have confirmed the installation date and

the devices to be removed with the Center Manager and their District Manager. If you

are asked to deviate from the installation plan in any way, for example, delaying

the installation to another day, leaving a legacy device rather than picking it up,

delaying removal or clearing of the HDD for more than a reasonable amount of

time, or using settings that are different from what is contained in this Guide,

inform the FedEx Office Center Manager to contact their District Manager or

their Asset Management Team at FedEx Office Headquarters for approval.

Important

Upon completion of the installation, a Fiery Configuration Page must be printed. See

the procedure in Chapter 12, “Post Installation Actions.” Also, the imagePRESS C750

Post Installation Checklist, the Certification of Canon Machine Hard Disk Drive

Erase, and the Training Checklist for the imagePRESS C750, must be signed by the

Technician and Center Manager (or their designee). The Technician must then scan all

four documents into one PDF file, and e-mail them to:

[email protected].

If the Center Manager (or their designee) refuses to sign any of these documents, you

should indicate this refusal to sign on the bottom of the particular form.

imagePRESS C750 with imagePRESS Server G100 Configuration and Installation Guide 5

Before proceeding with this installation, make sure that you have the following:

 Tools

(2) USB Drives (Minimum 16 GB) –not provided

 FedEx Office center IP Address information

oAsk Center Manager for Network Map

oIf available please use the IP address assigned to the imageRUNNER

ADVANCE C5051/imagePASS-B1 being removed from the center.

 License Access Number (LAN) for Speed License (eLAN)

 License Access Number (LAN) Web Access Kit (included in imagePRESS

Server G100 box)

 Laptop with the following:

imagePRESS C750 Service Manual –from support.cusa.canon.com

All items below are downloaded from the Canon USA FedEx Office e-Support

Major Account Site

FXO Virtual Kitting Package

FXO_C750_VKT_Package_09162019.zip

Fiery USB Setup Tool for System Software

FieryUSBSetupTool_v2.0.21.zip

Fiery Clone Tool v2.3 for FXO

FCTe-2.3.iso.zip

FXO imagePRESS Server G100 Clone Image File

FXO_C750_G100_Clone_08_29_2019.zip

Updated Paper Catalog

FXO_C750_G100_Paper_Catalog_06-10-2020.zip

Use the imagePRESS C750 Service Manual for routine installation and troubleshooting

procedures.

imagePRESS C750 with imagePRESS Server G100 Configuration and Installation Guide 6

Chapter 2: Preparing the Device Being Removed

NOTE: If there are no Canon devices being removed, proceed to Chapter 3.

Two steps are required before beginning installation of the imagePRESS C750

Secure a Fiery Configuration Page from the devices that are being removed. Make

note of the IP address of the device being removed, as the device being installed will

use the same IP address.

Erase customer data from the Fiery and imageRUNNER ADVANCE Hard Disk

Drives.

1. Securing a Fiery Configuration Page (IP Address Information)

FedEx Office is redeploying IP addresses under a new network scheme. As a result

it is not possible at the writing of this document to identify the IP address information

needed to complete an installation correctly. The best process to use under these

circumstances is print a Fiery Configuration Page to capture the IP addresses of the

devices that are being replaced, and to provide this information to the installing

Technician for use when installing the replacement device(s).

Printing a Fiery Configuration Page

a. From the engine control panel, press Main Menu button. If the Fiery icon does

not appear on the copier’s touch panel, press [Show All].

b. From the copier’s touch panel, select the Fiery Button > Info > Print pages >

Configuration > Yes.

Wait for the Configuration pages to print.

2. Performing a Clear Server on the Fiery

Before the device is removed from the Center, the imagePASS HDD needs to have

all the jobs deleted. This is done at the engine UI with the following steps:

a. Select [Show All].

b. Select [Printer].

c. Select [Run Setup]. (This will take approximately 2 minutes then a login will

appear.)

d. Enter the password Fiery.1.

e. Scroll to page 2, and then select [Clear Server].

imagePRESS C750 with imagePRESS Server G100 Configuration and Installation Guide 7

3. Erasing Customer Data from the Hard Disk Drive

Before a device is removed from the FXO Center, the HDD must be initialized using

the “Initialize All Data/Settings” function on the imageRUNNER ADVANCE device.

This is done in the user mode with the following steps:

a. Select [Settings/Registration].

b. Log into the device using the center password (center number).

c. Select [Management Settings].

d. Select [Data Management].

e. Select [Initialize All Data/Settings].

f. Select [OK] to initialize the HDD.

Important

Once the process has been run, the Hard Disk Drive Erase Form, found on

e-Support and in the Appendix of this document, should be completed by the

technician and signed by the Center Manager. It is the Technician’s

responsibility to scan and e-mail the completed form to the e-mail address

indicated on the form. This is to make sure that that Canon has complied with

this data security requirement.

imagePRESS C750 with imagePRESS Server G100 Configuration and Installation Guide 8

Chapter 3: imagePRESS C750 Machine Configuration

Duplex Reader-K1 (INCH/A)

Staple Finisher-W1

Puncher Unit–BS1 (2/3H)

Stack Bypass-B1

imagePRESS Server G100 V1.2 & Control Panel Set

imagePRESS C750 with imagePRESS Server G100 Configuration and Installation Guide 9

Chapter 4: Configuring Device Settings

Installation of LMS Licenses

A. Speed License

1. Turn ON the main power switch.

2. An error message “E612-0007” is displayed.

3. Navigate to www.canon.com/lms/license from Internet Explorer.

4. Enter the License Access Number located on the Certificate.

5. Follow the instructions on screen to obtain the license key.

6. Download or print the License Key once the registration is completed.

7. Enter service mode.

8. Press [SPEED LICENSE].

IMPORTANT: Check that the serial number of the machine on the license and the

serial number displayed on the license number input screen are the same.

imagePRESS C750 with imagePRESS Server G100 Configuration and Installation Guide 10

9. Enter the license number and press [Start]. Then, "OK" is displayed.

10.Turn OFF the main power switch.

11.Install the imagePRESS C750 Name Plate (included with Cassette 1)

12.Turn ON the Main Power Switch.

13.If an E750-0005 is displayed turn the Main Power Switch OFF then ON.

Note: During the machine set up please make sure that the imagePRESS C750

emblem is placed on the front of the machine. The only difference between an

imagePRESS C750 and an imagePRESS C800 is a speed license that is installed.

The engine ships with emblems for both models. Be sure to affix the imagePRESS

C750 emblem and install the C750 speed license.

Ce manuel convient aux modèles suivants

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