Black Box SERVSWITCH Series Manuel utilisateur

THE SERVSWITCH™ FAMILY

Welcome to the ServSwitchTM Family!

Thank you for purchasing a BLACK BOX®ServSwitch™Brand KVM switch! We

appreciate your business, and we think you’ll appreciate the many ways that your

new ServSwitch keyboard/video/mouse switch will save you money, time, and

effort.

That’s because our ServSwitch family is all about breaking away from the

traditional, expensive model of computer management. You know, the one-size-

fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no

more, no less.” Why not a single user station (monitor, keyboard, and mouse) for

multiple computers—even computers of different platforms? Why not a pair of

user stations, each of which can control multiple computers? Why not multiple

user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line

of robust solutions for all these applications. Do you have just two PCs, and need

an economical alternative to keeping two monitors, keyboards, and mice on your

desk? Or do you need to share dozens of computers, including a mix of IBM®PC,

RS/6000®, Apple®Macintosh®, Sun Microsystems®, and SGI®compatibles among

multiple users with different access levels? Does your switch have to sit solidly on a

worktable and use regular everyday cables? Or does it have to be mounted in an

equipment rack and use convenient many-to-one cables? No matter how large or

small your setup is, no matter how simple or how complex, we’re confident we

have a ServSwitch system that’s just right for you.

The ServSwitch™family from Black Box—the one-stop answer for all your

KVM-switching needs!

This manual will tell you all about your new ServSwitch™ Spectra, including

how to install, operate, and troubleshoot it. For an introduction to the Spectra, see

Chapter 2. The ServSwitch Spectra product codes covered in this manual are:

SW681A

SW681A-K

This manual also includes information about the Spectra’s Mounting Plate, but it

comes with its own installation sheet. Its product code is:

MP681A

SERVSWITCH™ SPECTRA

TRADEMARKS USED IN THIS MANUAL

BLACK BOX and the logo are registered trademarks of Black Box Corporation.

Apple and Macintosh are registered trademarks of Apple Computer, Inc.

IBM, PC/AT, PS/2, RS/6000, and ThinkPad are registered trademarks, and

PC/XT is a trademark, of International Business Machines Corporation.

Microsoft, Windows , and IntelliMouse are registered trademarks or trademarks of

Microsoft Corporation in the United States and/or other countries.

Sun and Sun Microsystems are registered trademarks of Sun Microsystems, Inc. in

the United States and other countries.

Any other trademarks mentioned in this manual are acknowledged to be the property of the

trademark owners.

FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY

FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY

CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio-frequency energy,

and if not installed and used properly, that is, in strict accordance with the

manufacturer’s instructions, may cause interference to radio communication.

It has been tested and found to comply with the limits for a Class A computing

device in accordance with the specifications in Subpart J of Part 15 of FCC rules,

which are designed to provide reasonable protection against such interference

when the equipment is operated in a commercial environment. Operation of

this equipment in a residential area is likely to cause interference, in which case

the user at his own expense will be required to take whatever measures may be

necessary to correct the interference.

Changes or modifications not expressly approved by the party responsible

for compliance could void the user’s authority to operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emission from

digital apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le

brouillage radioélectrique publié par Industrie Canada.

EUROPEAN UNION DECLARATION OF CONFORMITY

This equipment complies with the requirements of the European EMC Directive

89/336/EEC.

SERVSWITCH™ SPECTRA

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes

de que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas

para referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones

de operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo,

cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca,

etc..

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales

que sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como

sea recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más

allá a lo descrito en las instrucciones de operación. Todo otro servicio

deberá ser referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no

interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,

alfombra o superficie similar puede bloquea la ventilación, no se debe

colocar en libreros o gabinetes que impidan el flujo de aire por los

orificios de ventilación.

NOM STATEMENT

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor

como radiadores, registros de calor, estufas u otros aparatos (incluyendo

amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo

del tipo descrito en el instructivo de operación, o como se indique en

el aparato.

12. Precaución debe ser tomada de tal manera que la tierra fisica y la

polarización del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que

no sean pisados ni pellizcados por objetos colocados sobre o contra ellos,

poniendo particular atención a los contactos y receptáculos donde salen

del aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las

recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las

lineas de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no

sea usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean

derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio

en su desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

SERVSWITCH™ SPECTRA

Contents

Chapter Page

1. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.1 The Complete Package . . . . . . . . . . . . . . . . . 12

2.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.3 The External Controls,

Indicators, and Connectors . . . . . . . . . . . . . . 14

3. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3.1 The Spectra’s Optional Mounting Plate . . . . 18

3.2 Things to Keep in Mind Before You Install . 18

3.3 Connecting the Monitor, Keyboard,

and Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.4 About the CPU Cables . . . . . . . . . . . . . . . . . . 24

3.5 Connecting the CPUs . . . . . . . . . . . . . . . . . . . 26

3.6 Powering Up the System and Switching

from the Keyboard . . . . . . . . . . . . . . . . . . . . . 27

4. Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

4.1 Keyboard-Command Summary . . . . . . . . . . . 30

4.2 Select a CPU or Switch to the Other CPU . . . 34

4.3 Start/Stop Scanning . . . . . . . . . . . . . . . . . . . . 34

4.4 Stop/Restart Audio Switching . . . . . . . . . . . . 35

TABLE OF CONTENTS

Contents

Chapter Page

4.5 Send Null Byte to Resynchronize Mouse

(CPUs with PS/2 Mouse Ports Only) . . . . . . 36

4.6 Reset Computer’s Mouse Port . . . . . . . . . . . . 38

4.7 Identify ROM . . . . . . . . . . . . . . . . . . . . . . . . . 39

4.8 Keep Settings . . . . . . . . . . . . . . . . . . . . . . . . . 40

4.9 Set Scan-Delay Time . . . . . . . . . . . . . . . . . . . . 41

4.10 Set Mouse Mode . . . . . . . . . . . . . . . . . . . . . . 41

5. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 43

5.1 Resetting the Spectra . . . . . . . . . . . . . . . . . . . 44

5.2 Restoring Factory-Default Settings . . . . . . . . 46

5.3 Common Problems . . . . . . . . . . . . . . . . . . . . 47

5.3.1 CPU Doesn’t Boot . . . . . . . . . . . . . . . . . 47

5.3.2 Can’t Switch Ports from Keyboard . . . . 48

5.3.3 Typed Characters Are Wrong

or Missing . . . . . . . . . . . . . . . . . . . . . . . 50

5.3.4 Mouse Driver Doesn’t Load . . . . . . . . . 50

5.3.5 Can’t Access Mouse Functions . . . . . . . 50

5.3.6 Mouse Gets Out of Sync . . . . . . . . . . . . 51

5.3.7 Mouse Doesn’t Move Pointer/Cursor . 51

5.3.8 Display is Fuzzy . . . . . . . . . . . . . . . . . . . 52

5.3.9 Video Not Synchronized

or Wrong Color . . . . . . . . . . . . . . . . . . . 52

SERVSWITCH™ SPECTRA

Contents

Chapter Page

5.3.10 Can’t Access High-Resolution Mode . . .53

5.3.11 CPUs Lock Up When

Windows 3.x Loaded . . . . . . . . . . . . . . . .54

5.3.12 Spectra Doesn’t Work

with Docking Station . . . . . . . . . . . . . . .54

5.3.13 Spectra Doesn’t Work with

Dongle-Protected Software . . . . . . . . . 54

5.3.14 Spectra Doesn’t Work

with IBM ThinkPad . . . . . . . . . . . . . . . . . .54

5.4 Calling Black Box . . . . . . . . . . . . . . . . . . . . . . 55

5.5 Shipping and Packaging . . . . . . . . . . . . . . . . 56

Appendix A: NVRAM Factory Defaults . . . . . . . . . . 57

Appendix B: Surface-Mounting the Spectra . . . . . . 59

Appendix C: Commands for Advanced Users . . . . . 64

C.1 Set Keyboard Mode . . . . . . . . . . . . . . . . . . . . 64

C.2 Set Keyboard Typematic . . . . . . . . . . . . . . . . 67

CHAPTER 1: Specifications

1. Specifications

Hardware and System Software

Requirements — Refer to Section 3.2

Compliance — CE, FCC Part 15 Subpart J Class A, IC

Class/classe A

Standards — With standard Serv cabling: VGA video;

With standard Serv cabling (minimal) or coaxial cabling

(recommended): SVGA video; With coaxial cabling: XGA

video

Interfaces — Video (pinned as VGA, standards listed above);

IBM PS/2 keyboard and mouse — with adapters, also

supports IBM PC/AT keyboards and CPUs with PC/AT

keyboard ports, as well as (when EHN408 cables are

used) CPUs with serial-mouse ports; 3.5-mm stereo audio

Resolution and Refresh Rate — With standard CPU-

Extension Cable: Up to 1024 x 768 noninterlaced at

up to 75 Hz;

With coaxial CPU-Extension Cable: Up to 1600 x 1280

noninterlaced at up to 100 Hz; Maximum

SERVSWITCH™ SPECTRA

Distance — Up to 20 ft. (6.1 m) of CPU-Extension Cable

from the ServSwitch Spectra to either attached CPU,

but this will depend on the type of cable, the CPU,

the monitor, and the video resolution

User Controls — Keyboard commands;

Top-mounted CPU-selection pushbutton;

Rear-mounted reset pushbutton

Indicators — (2) Front-mounted selected-CPU LEDs

Connectors — All rear-mounted:

To user station:

(1) HD15 female to VGA monitor;

(2) 6-pin mini-DIN female:

(1) to PS/2 keyboard, (1) to PS/2 mouse;

(1) 3.5-mm jack to speakers/headphones; To CPUs:

(2) HD15 female to video-output ports;

(4) 6-pin mini-DIN female:

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