Black Box ServSwitch KV130-UPG Manuel utilisateur

CUSTOMER

SUPPORT

INFORMATION

Order toll-free in the U.S.: Call 877-877-BBOX (o tside U.S. call 724-746-5500)

FREE technical s pport 24 ho rs a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746

Mailing address: Bla k Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018

Web site: www.bla kbox. om • E-mail: info@bla kbox. om

JUNE 2002

KV130-UPG

Serial Upgrade Kit for

ServSwit h™ Affinity

THE SERVSWITCH™ FAMILY

Welcome to the ServSwitchTM Family!

Thank you for purchasing a BLACK BOX®ServSwitch™Brand KVM-switch

accessory! We appreciate your business, and we think you’ll appreciate how your

enhanced ServSwitch system will save you money, time, and effort.

That’s because our ServSwitch family is all about breaking away from the

traditional, expensive model of computer management. You know, the one-size-

fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no

more, no less.” Why not a single user station (monitor, keyboard, and mouse) for

multiple computers—even computers of different platforms? Why not a pair of

user stations, each of which can control multiple computers? Why not multiple

user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line

of robust solutions for all these applications. Do you have just two PCs and need an

economical alternative to keeping two monitors, keyboards, and mice on your

desk? Or do you need to share dozens of computers, including a mix of IBM®PC,

RS/6000®, Apple®Macintosh®, Sun Microsystems®, and SGI™ compatibles among

multiple users with different access levels? Does your switch have to sit solidly on a

worktable and use regular everyday cables? Or does it have to be mounted in an

equipment rack and use convenient many-to-one cables? No matter how large or

small your setup is, no matter how simple or how complex, we’re confident we

have a ServSwitch system that’s just right for you.

The ServSwitch™family from Black Box—the one-stop answer for all your KVM-

switching needs!

This manual will tell you all about your Serial Upgrade Kit for ServSwitch™

Affinity, including how to install, operate, and troubleshoot it. For an introduction

to the Serial Upgrade Kit, see Chapter 2. The Serial Upgrade Kit product code

covered in this manual is:

KV130-UPG

SERIAL UPGRADE KIT FOR SERVSWITCH™ AFFINITY

FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA

RADIO-FREQUENCY INTERFERENCE STATEMENTS

Class B Digital Device. This equipment has been tested and found to comply with the

limits for a Class B computing device pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful interference

in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications. However,

there is no guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or telephone reception,

which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

• Consult an experienced radio/TV technician for help.

Caution: Changes or modifications not expressly approved by the party responsible

for compliance could void the user’s authority to operate the equipment.

To meet FCC requirements, shielded cables are required to connect this device to

other Class B certified devices.

This digital apparatus does not exceed the Class B limits for radio noise emission from digital

apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de classe B prescrites dans le Règlement sur le brouillage

radioélectrique publié par Industrie Canada.

NOM STATEMENT

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de

que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para

referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de

operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca

de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que

sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea

recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá

a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser

referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no

interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,

alfombra o superficie similar puede bloquea la ventilación, no se debe colocar

en libreros o gabinetes que impidan el flujo de aire por los orificios de

ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor

como radiadores, registros de calor, estufas u otros aparatos (incluyendo

amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del

tipo descrito en el instructivo de operación, o como se indique en el aparato.

SERIAL UPGRADE KIT FOR SERVSWITCH™ AFFINITY

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización

del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no

sean pisados ni pellizcados por objetos colocados sobre o contra ellos,

poniendo particular atención a los contactos y receptáculos donde salen del

aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las

recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas

de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea

usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean

derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

TRADEMARKS USED IN THIS MANUAL

BLACK BOX and the logo are registered trademarks, and ServSwitch and

ServSwitch Affinity are trademarks, of Black Box Corporation.

Apple and Macintosh are registered trademarks of Apple Computer, Inc.

IBM and RS/6000 are registered trademarks of International Business Machines

Corporation.

Sun and Sun Microsystems are registered trademarks of Sun Microsystems, Inc. in

the United States and other countries.

UNIX is a registered trademark of UNIX System Laboratories, Inc.

Any other trademarks mentioned in this manual are acknowledged to be the property of the

trademark owners.

TABLE OF CONTENTS

Contents

Chapter Page

1. Specifications ............................................................................................. 6

2. Introduction ............................................................................................... 7

3. Installation .................................................................................................. 8

4. Operation ................................................................................................. 11

4.1 Overview and Cabling ....................................................................... 11

4.2 Configuration .................................................................................... 12

4.3 The Terminal Display and Scroll Buffer ......................................... 13

5. Troubleshooting ...................................................................................... 15

5.1 Calling Black Box .............................................................................. 15

5.2 Shipping and Packaging ................................................................... 15

SERIAL UPGRADE KIT FOR SERVSWITCH™ AFFINITY

1. Specifications

The Serial Upgrade Kit adds these characteristics to the ServSwitch™ Affinity:

Interface: Serial: EIA/TIA RS-232 proprietarily pinned on DB25

Protocol: RS-232: Asynchronous

Data Format: RS-232: 8 data bits, no parity, 1 stop bit (fixed)

Data Rate: RS-232: 50, 110, 300, 600, 1200, 2400, 4800, or 9600 bps

(user-selectable)

Flow Control: RS-232: Transparent to software flow control; doesn’t

support hardware flow control

Maximum

Distance: 100 ft. (30.5 m) to any attached serial device

CHAPTER 2: Introduction

2. Introduction

The Serial Upgrade Kit for ServSwitch™ Affinity consists of a pair of replacement

chips for the Port Cards with user ports (KV1301C) in an Affinity system. When

combined with current versions of the Affinity firmware, these chips give the

Affinity the ability to conduct communication sessions with serial equipment (PCs,

routers, hubs, etc.) attached to their CPU ports. You’ll need an Upgrade Kit for

each KV1301C Port Card in your ServSwitch Affinity system.

NOTE

If you have -R3 version Matrix erv witches attached to your

erv witch Affinity system, you won’t be able to attach serial devices to

the Matrix erv witches, but you will be able to access serial devices

attached to Affinity-chassis CPU ports from user stations attached to

the Matrix erv witches.

Here are some of the serial features your Affinity will have after you install the

upgrade:

• VT100, VT101, VT102, and VT202 terminal emulation.

• Control RS-232 serial DTE or DCE terminal-interfaced devices.

• Easy to use—serial access and switching works the same way as KVM switching

always has.

• Has an eight-page scroll buffer.

SERIAL UPGRADE KIT FOR SERVSWITCH™ AFFINITY

3. Installation

To install the chips of your Serial Upgrade Kit for ServSwitch™ Affinity on a

KV1301C Affinity Port Card, take these steps:

CAUTION!

The Port Card and the Upgrade Kit’s chips can be damaged by static

electricity, so take

every reasonable precaution against it. At the very least,

touch

a metallic surface before removing the Card and/or replacing its

chips; if possible, stand on an anti-static mat and wear a grounding

strap or anti-static gloves.

1. Check the current revision level of the OSD firmware installed on your

Affinity system’s Port Cards. If it’s at least “O4.2,” you’ll be able to install this

Serial Upgrade Kit at your site, but if it’s an earlier revision, the Upgrade Kit’s

chips won’t be compatible with the OSD daughtercard, and you’ll need to call

Black Box Technical Support. Without messing around with the Affinity’s

hardware at all, you can check the revision level in one of two ways:

(a) Cycle power to the Affinity and watch the monitor screen at one of the

attached user stations (the OSD firmware revision will scroll by quickly); or

(b) Cycle power to the Affinity and watch the screen of a terminal or

terminal emulator (running 9600,8,N,1) attached to one of its serial ports.

You can also check the labels of the OSD chips themselves, as described in

step 6.

2. Make sure the Port Card you want to upgrade is a KV1301C. (The KV1301Cs

have DB25 female user ports labeled “KVM.” The KV1300C Port Cards, which

don’t have user ports, don’t need to be upgraded.)

3. Power off the Affinity chassis and disconnect all cables from the Port Card.

4. Unscrew and remove the screws on the far left and far right ends of the Port

Card’s front panel. Remove the Port Card from its slot in the chassis.

CHAPTER 3: Installation

5. Find the OSD daughterboard that rises above the top of the right-hand end of

the Port Card, shown in Figure 3-1.

Figure 3-1. Top view of the Port Card’s daughterboard, with the two chips

you’ll be replacing shown in black.

6. Look at the two existing chips shown in black in the illustration of the

daughterboard in Figure 3-1. The smaller one on the left will be labeled

“Aa.b” and the large one on the right will be labeled starting with “Oc.d”,

where a, b, c, and dare revision numbers.

If the large right-hand chip is labeled with a revision earlier than O4.2,

you won’t be able to install the Upgrade Kit in the field. Please skip the

remainder of this procedure and call Black Box Technical Support.

If the large right-hand chip is labeled with revision O4.2 or later, use a

PLCC chip puller to carefully remove the two chips from the daughterboard.

7. Use the chip puller to carefully replace the chips you removed in step 6 with

the two chips from the Serial Upgrade Kit, lining up the DOT or pointer and

the notched corners in order to orient the new chips in the same direction

that the old chips were facing.

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