Bay-Tek PRIZE HUB Modular Manuel utilisateur
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FACTORY CONTACT INFORMATION
All games are proudly manufactured at our factory in Pulaski, Wisconsin, USA
SALES
Phone: (920) 822-3951
Fax: (920) 822-8936
PARTS
Phone: (920) 822-3951 Ext 1101
Fax: (920) 822-1496
SERVICE
Phone: (920) 822-3951 Ext 1102
Fax: (920) 822-1496
Open Monday - Friday
8 AM - 5PM C.S.T.
BAY TEK ENTERTAINMENT
Pulaski Industrial Park
1077 East Glenbrook Drive
Pulaski, WI 54162 USA
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FACTORY CONTACT INFORMATION ……………………………………………………………….. 2
GAME SPECIFICATIONS ………………………………………………………………………………. 4
SAFETY PRECAUTIONS ……………………………………………………………………………….. 4
WELCOME TO PRIZE HUB ……………………………………………………………………………. 5
HOW TO USE PRIZE HUB …………………………………………………………………………….... 6
QUICK SET UP GUIDE …………………………………………………………………………………. 7 - 8
MAIN MENU …………………………………………………………………………………………….. 9
LOCATION SET UP MENU …………………………………………………………………………….. 10 - 13
NETWORK SET UP MENU ……………………………………………………………………………... 14
STATISTICS MENU ……………………………………………………………………………………... 14
HISTORY MENU ……………………………………………………………………………………….... 15
DIAGNOSTIC MENU ………………………………………………………………………………….. 15 - 16
PRIZE MENU ……………………………………………………………………………………………... 17 - 18
LOADING PRIZE IMAGES …………………………………………………………………………….... 19
ADVERTISING MENU …………………………………………………………………………………... 19
LOADING ADVERTISEMENTS ……………………………………………………………………….... 20
TICKET MENU …………………………………………………………………………………………… 20
BACKUP & RESTORE MENU …………………………………………………………………………... 21 - 22
PASSWORD SET UP MENU …………………………………………………………………………….. 22
PRIZE HUB LIVE …………. …………………………………………………………………………….. 23 - 28
CARD SYSTEM SETUP ………………………………………………………………………………….. 29
DELTRONIC …………………………………………………………………………………….. 30
INTERCARD …………………………………………………………………………………….. 31
CORE CASHLESS ……………………………………………………………………………….. 32
EMBED …………………………………………………………………………………………… 33
EVOLVE …………………………………………………………………………………………. 34
SACOA …………………………………………………………………………………………… 35
IDEAL ……………………………………………………………………………………………. 35
SEMNOX PARAFAIT…………………………..…………………………………………………. 36
AMUSEMENT CONNECT 1 ……………………………..………………………………………. 36
SCANNER PLATE PART NUMBERS …………………………………………………………. 37
LOADING PRIZES ……………………..………………………………………………………………… 38
PRIZE SPECIFICATIONS ………………………………………………………………………………… 39
HOW TO LOAD PRINTER PAPER ……………………………………………………………………… 40
MARQUEE INSTALLATION ……………………………………………………………………………. 40
TEMPORARILY OUT OF SERVICE MESSAGE ……………………………………………………….. 41
HOW TO CHANGE SOFTWARE ………………………………………………………………………... 42
HOW TO CALIBRATE TOUCHSCREEN ……………………………………………………………….. 43
ZEBEX SCANNER PROGRAMMING …………………………………………………………………... 44
HONEYWELL SCANNER PROGRAMMING …………………………………………………………... 45
CIRCUIT BOARD CABLE PINOUTS ………………………………………………….………………... 46
WIRING DIAGRAMS …………………………………………………………………………………….. 47 - 53
TROUBLESHOOTING GUIDE …………………………………………………………………………... 54 - 71
CIRCUIT BOARD PINOUT ………………………………………………………………………………. 72
PARTS LIST ……………………………………………………………………………………………….. 73 - 75
PARTS PICTURES ………………………………………………………………………………………... 76 - 80
HOW TO UPDATE EVOLVE UNITS ……………………………………………………………………. 81
SECURITY PACKAGE …………………………………………………………………………………… 81
ADVANCED CARD SYSTEM TROUBLESHOOTING ………………………………………………… 82 - 84
STATISTICS RECORD LOG ……………………………………………………………………………... 85
MAINTENANCE LOG ……………………………………………………………………………………...86
TECHNICAL SUPPORT INFO …………………………………………………………………………… 87
WARRANTY INFO ……………………………………………………………………………………….. 88
CERTIFICATE OF COMPLIANCE ………………………………………………………………………. 89
CONTENTS
Manual Revision 9/11/2019 - Software Version: 1.18.15
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GAME SPECIFICATIONS
SAFETY PRECAUTIONS
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WELCOME TO PRIZE HUB
GAME INSPECTION
Please inspect the game for any damaged, loose, or missing parts.
If damage is found, please contact your freight carrier first.
Then, contact Bay Tek Entertainments’ Service Department at
(920) 822-3951 Ext. 1102
Or email us at service@baytekent.com for further assistance.
Congratulaons on your Prize Hub purchase!
Create game rooms where they’ve never been before!
Bay Tek’s Prize Hub presents the opportunity to turn waste space into a reve-
nue-earning hot spot, as well as transforming a refreshing establishe small
game rooms into efficient an in epen ent enes. This self-containe prize re-
empon center offers increase profits with its automate , low-maintenance
an easy-to-use format.
With the flexibility to ulize many cketless user interfaces, such as Bay Tek’s
own Evolve system, car swipe systems, RFID rea ers an bar co e scanners, the
Prize Hub is your cket to the future of re empon!
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HOW TO USE PRIZE HUB
Prize Hub’s versatile interface allows it to be placed in game rooms with a variety of
user interfaces: Bay Tek’s Evolve System, E-ticket card swipe systems, RFID card
systems, and classic ticket redemption game rooms with Deltronic or Benchmark
ticket eaters.
Evolve System:
Bay Tek’s Evolve System modifies the games in a fun center to print a single coupon
with a secure QR code with the amount of tickets won. These secure codes are
scanned by the Prize Hub to add tickets to the shopping screen.
E– Ticket Systems:
Players swipe or tap their cards to play games and the tickets
go right on the card. The Prize Hub reads the card and adds
tickets to the shopping screen.
Card swipe systems from all of the major companies are
compatible with the Prize Hub. Refer to Kiosk Input Type in
the Location Set Up menu for details.
Ticket Eaters:
Deltronic or Benchmark ticket eaters print barcode coupons
after counting and shredding traditional paper tickets. These
barcodes are scanned by Prize Hub and the tickets are added
to the shopping screen. Add on kits are available to make
these receipts more secure.
Shopping Fun:
After adding tickets, shop through the touchscreen prize
marketplace and select your prize.
Capsules will dispense from the Carousel Hub into Prize Door A
Hanging prizes will vend from the Spindle Hub into Prize Door B
Locker Hub C prize doors will unlock when selected, and relock 45
seconds after being opened.
Press “Continue Shopping” to select another prize, or print a
receipt to keep leftover tickets.
Any leftovers from a card swipe transaction will remain on the
card.
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QUICK SET UP GUIDE
Locate the four bolt holes on each side of each hub.
Some hubs may have spacer boards mounted to the sides;
these prevent gaps between cabinets.
Open all front doors and remove back doors to access the
inside of the cabinets.
Attach the hubs in the desired order with the included bolts,
washers and lock nuts.
Use a 1/2” socket to tighten the bolts securely.
x4
Feed the loose connector ends of the red, black and white
power cables (connected to the control board of each hub)
through the large holes near the floor of the cabinets.
Link to the adjoining hubs, going from the outside hubs
toward the Main hub. There are two connector ends on
each cable; the outermost cabinets will only use one.
The power cables are numbered as follows:
Spindle Hub: CE1820
Capsule Hub: CE1813
Locker Hub: CE1810
Plug the two final ends into the CE1805 cable
inside the Main hub.
Power cable diagram is viewed from the back
of game.
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Plug the phone cable ends into the
appropriate ports on the main board
inside the Main hub.
For consistency, use port 1 for single
hubs.
Only use port 2 if you have two of the
same hub and one is marked “B”.
QUICK SET UP GUIDE
Feed the loose connector ends of the thin grey phone cable in each hub through
the holes in all adjoining cabinets and into the Main hub.
Ensure the cables are not pinched and move freely between cabinets.
The phone cables are numbered as follows:
Locker Hub: CE1811
Red Cable to L1
Capsule Hub: CE1811
Gold Cable to C1
Spindle Hub: CE1816
Blue Cable to S1
Communication cable diagram is
viewed from the back of game.
Replace the back doors of the cabinets.
Plug the power cord from the Main hub into a standard 110v electrical outlet.
Switch the power strip inside the main hub door to ON.
Continue on to explore the Operator Menus...
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Service Lock is a feature that is useful when servicing the
Prize Hub.
Press this to lock out the screen while
you are behind the cabinet to prevent
someone from trying to use the
machine.
Press the menu button to clear the mes-
sage., or press the upper right corner of
the screen 4 times.
Motherboard Software Version
Aux Board Version
The Owner Menu is the main menu of the Prize Hub
There are many sub-menus for the different machine options.
Press and hold the red menu button inside the front door of the cabinet
for 5 seconds.
Quick Menu Access
The menu can be access by a series of screen touches, but the “Owner Password” must be set
in the “Password Setup Menu”
Touch in the upper most left and right corners of the screen.
The touch order is important:
Left, Right, Left, Right, Left, Right, Left, Right
OWNER MENU
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Register Evolve Units
This is only used when Evolve units are installed on the games
in the game room.
Please refer to “Evolve Menu” instructions
Location Name and Location Phone:
This will display on Prize Hub screen
when this “info” button is pressed.
The screen will show the name
and phone number entered.
The “Location Name” is also used by the
“Backup/Restore Menu” to identify the
specific Prize Hub
Touching “Location Name” will
bring up the keyboard.
Press “Next” when done.
Touching “Location Phone” will
bring up the keyboard.
Press “Next” when done.
LOCATION SETUP MENU
When using Evolve units, they must be registered into the
Prize Hub before it will accept the ticket receipt scan.
To Register Evolve Units:
In this menu, simply scan Registration Coupon
The registered Evolve Unit will show in the list.
To remove an Evolve Unit from the list:
- Print registration coupon from Evolve (Dip # 2)
- Locate the ESN # on receipt
- Locate the same ESN # on screen
- Touch “Remove Evolve”
- Type in the ESN # , touch “Next” to
remove.
EVOLVE MENU
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