Intralot OHIO MPNG Manuel utilisateur

OHIO MPNG Lottery Terminal Manual

October 2017

Document Policy

All copyright, intellectual and industrial rights in this document and in the technical knowledge it contains are owned by

INTRALOT and/or their respective owners.

This document is made available to the end users only for their internal use.

No part of this document nor any data herein may be published, disclosed, copied, reproduced, redistributed by any

form or means, electronically or mechanically, or used for any other purpose whatsoever without the prior written

approval of INTRALOT.

Information as well as drawings and specifications contained in this document are subject to change without prior

notice.

All trademarks and copyrights mentioned herein are the property of INTRALOT and/or their respective owners.

Any rights not expressly granted herein are reserved.

Declaration of Conformity

Hereby, INTRALOT declares that the MPNG lottery terminal is in compliance with the essential requirements and other

relevant provisions of Directives:

1. Safety:

•IEC60950-1:2005 + A1:2009 + A2:2013

•UL 60950-1/R:2011-12

•CAN/CSA-C22.2 No. 60950-1/A1:2011

2. Electromagnetic compatibility:

•FCC Rules, Part 15, Subpart B, CFR 47

For further information, please visit http://www.intralot.com.

Note:

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of

the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference

to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged

to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna

•Increase the separation between the equipment and receiver

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

•Consult the dealer or an experienced radio/TV technician for help

MPNG Lottery Terminal Manual

Table of Contents

CHAPTER 1. TERMINAL OVERVIEW…………………………….4

1.1. MPNG TERMINAL ................................................4

1.2. ELECTRICAL SAFETY WARNING .................................5

1.3. ELECTROSTATIC DISCHARGE WARNING.......................5

1.4. SAFETY INSTRUCTIONS ...........................................5

1.5. PRECAUTIONS FOR HANDLING..................................6

1.6. THERMAL PRINTER................................................6

1.7. BILL VALIDATOR ...................................................6

1.8. CREDIT/DEBIT CARD READER ..................................6

1.9. TECHNICAL CHARACTERISTICS ..................................7

1.9.1. OPERATING CONDITIONS ........................................7

CHAPTER 2. BASIC OPERATIONS………………………………8

2.1. ENTERING THE RETAILER MENU................................8

2.1.1. NORMAL OPERATIONAL MODE................................8

2.1.2. MAINTENANCE MODE............................................9

2.2. RETAIL MANAGER MAIN MENU .............................10

CHAPTER 3. ACCOUNTING MENU…………………………….11

3.1. DESCRIPTION .....................................................11

3.2. SERVER ACCOUNTING ..........................................11

3.3. SALES REPORTS ..................................................12

3.4. WEEKLY INVOICE REPORT .....................................13

3.5. SHIFT REPORT ....................................................14

3.5.1. RECONCILING CASH..............................................14

3.6. PAY VOUCHER (CLEAR CR)REPORT /VOUCHER .........14

3.6.1. PAY VOUCHER/CLEARING CUSTOMER CREDITS ........14

CHAPTER 4. HISTORY MENU…………………………………….15

4.1. DESCRIPTION .....................................................15

4.3. TICKETS HISTORY ................................................16

4.4. PRINT A PENDING TICKET......................................16

CHAPTER 5. MACHINE SETTINGS MENUS…………………17

5.1. DESCRIPTION .....................................................17

CHAPTER 6. DIAGNOSTICS MENU…………………………….18

6.1. DESCRIPTION .....................................................18

6.2. DIAGNOSTICS MENU BUTTONS ..............................18

6.2.1. TEST DEVICES..................................................19

6.2.2. TEST DEVICES PARAMETERS .................................. 19

6.3. DEVICE STATUS ..................................................20

6.3.1. DEVICE STATUS SCREEN........................................ 20

CHAPTER 7. MISCELLANEOUS MENU……………………….21

7.1. DESCRIPTION .....................................................21

7.2. MISCELLANEOUS MENU BUTTONS ..........................21

7.3. REBOOT TERMINAL .............................................22

CHAPTER 8. TERMINAL BASIC OPERATIONS……………..22

8.1. POWER ON PROCEDURE.......................................22

8.1.1. APPLYING POWER ............................................... 22

8.2. HOW TO PURCHASE OHIO LOTTERY GAMES ..............23

8.2.1. CREDIT AND DEBIT CARDS..................................23

8.2.2. CASH ............................................................28

8.3. HOW TO PLAY EZPLAY TAP GAMES .......................29

8.4. HOW TO PLAY TRADITIONAL LOTTERY TICKETS ...........30

8.5. VOUCHER SYSTEM ..............................................30

8.6. CHECK A TICKET..................................................34

8.8. BET CARD READER ..............................................34

8.9. REDEEMING TICKETS............................................35

CHAPTER 9. THERMAL PRINTER……………………………….36

9.1. BASIC OPERATIONS .............................................36

9.1.1. LOADING A NEW PAPER ROLL ............................... 36

Chapter 1. Terminal Overview

1.1.MPNG Terminal

MPNG terminal is a state of the art lottery terminal that allows the computerized sale of online games. MPNG consists of

a metal enclosure of heavy construction (cabinet), which supports and protects the hardware and electronic units that

are included. MPNG cabinet stands on a metal base which provides the terminal the ideal height, in order to be

ergonomically correct for the players. The following figure presents the MPNG terminal:

1. Top panel 19’’ TFT-LCD display

2. Main speakers

3. Main panel 19’’ TFT-LCD touch-screen display

4. Barcode reader gun area

5. Thermal printer output

6. Bet card reader input

7. Bill acceptor/validator slot

8. MPNG base

9. Footrest

10. Main door key lock

11. Main door handle

12. Card Reader

13. Maintenance Switch Lock

14. Arm Rest

15. Subwoofer Speaker

1.1.Safety Indications

Attention: Please read the safety warnings and the precautions provided in the following paragraphs, to ensure

that you use your terminal safely. Do not attempt to use the terminal in any way not described in this manual.

Warning: Do not attempt to install, remove, re-cable, relocate the MP. Always call to have an Intralot technician

perform these tasks on the equipment and the wiring.

Warning: Failure to follow these recommendations could result in serious injury to the personnel or damage to

the terminal.

1.2.Electrical Safety Warning

Follow all applicable national regulations when making power connections and grounding or mounting

hardware.

Carefully examine the working area for possible hazards such as moist floors, ungrounded power extension

cables and missing safety grounds.

Always keep the equipment and site area clean and free of dust.

The power cables must be disconnected before installing or moving the equipment.

1.3.Electrostatic Discharge Warning

Keep the equipment in the original packaging material and sheltered in the carton box until its installation.

It is always a good practice not to wear loose clothing, jewelry or other items that could get caught in the

equipment.

Do not handle the equipment unnecessarily.

1.4.Safety Instructions

•The environment for use must be within the range specified in the environment specifications.

•Shut down the terminal immediately if it produces smoke, strange odor, or unusual noise. Unplug the

terminal, open the hatch on the base and switch the UPS off. For additional safety unplug all AC outlets from

the UPS and contact the Help Desk.

•When moving the MPNG terminal, make sure you carry either the cabinet or the base at both ends.

Warning: Always push the plug all the way into the power outlet. If the prongs of the power plug come into

contact with metal objects, it may result on fire or electrical shock.

Attention: Never damage, modify, stretch or excessively bend or twist the power cord. Do not place heavy

objects on the power cable. These actions may cause electrical damage and result in fire or electrical shock.

•Do not allow the power cable to be near objects that emit heat. The outer cover of the power cord

may melt resulting in fire or electrical shock.

•Never use the terminal if the power cable is bundled or knotted. Knots in the cord may result in fire

or electrical shock.

1.5.Precautions for Handling

To use the MPNG terminal safely, make sure to carefully examine the precautionary measures mentioned

below, before you perform any operation to the terminal. CAUTION!!! Caution double pole/neutral fusing,

disconnect plug of power cord from socket before service. Service should always be done by an Intralot

technician. Do not pull the power cord of the terminal when it is in operation, unless in case of emergency.

Avoid opening the MPNG main door, in the middle of game play.

1.6.Thermal Printer

•Use only paper rolls within the specification provided. For the printer use only paper rolls that are not glued

to the core. The print quality or the life of the printer cannot be guaranteed if any other paper type is used

other than what is recommended.

•Do not pull the paper without opening the platen.

•Do not apply excessive force to the cable connectors. Limit the number of times to attach and detach the

connectors to 10 times.

•There are cases of discoloring of the printer paper if the printer is left unused for extended periods. If

degradation of the printer paper or other damage occurs please replace with a new roll. It is recommended

to install new printer paper because old or damaged thermal printer paper can cause improper printing or

poor paper feeds. If a new roll is not available, you should discharge the part of the paper remaining for a

long time in the paper feed path or damaged portion before using the printer. Replace with new roll when

stock is received.

•The platen rubber may deform making printing thinner in some places, if the printer is left unused for

extended periods.

•Initial print may be thin when using the printer in a cold environment because the thermal head is cold.

•When using the printer in a high temperature environment, the print may run or the characters may be

distorted.

•Avoid sudden changes of the environment even if the ambient temperature and humidity are within

standard.

•Do not use the printer in locations that are dusty, oily or exposed to metallic dust.

1.7.Bill Validator

•Avoid inserting torn, wrinkled or wet bills (banknotes) in the bill validator, because they may jam the device.

•Keep the terminal away from dust. Dust may deteriorate the accuracy of the bill acceptor.

1.8.Credit/Debit Card Reader

•The MPNG is now equipped with an Ingenico card reader. The card reader is going to allow players to use

their debit or credit card to place funds on the machine. ANY funds placed on the machine using a debit or

credit card must be played in full. A player will not be able to cash out (voucher out) any money that is

placed on the machine using their card.

1.9.Technical Characteristics

1.9.1. Operating Conditions

Always verify that the characteristics of the electric mains supply are suitable for the specifications indicated on

the Identification plate of the MPNG terminal.

Environmental Conditions and Dimensions

The terminal should be placed in a suitable location to prevent defects, which may affect the electric and/or

mechanical safety of the device. It must be protected from rain, humidity, saline or other environmental

conditions that may influence the terminal’s safety precautions.

The following table identifies the appropriate environmental conditions for the MPNG terminal.

Table 1. Environmental Conditions

Environmental Conditions

Operating temperature

0C to + 35C

Storage temperature

-10C to + 50C

Permissible humidity

5% to 85% (non-condensing)

Table 2. Dimensions

Module

Dimensions

(depth width height)

Weight

MPNG Cabinet

31.7 cm 54.0 cm 115.7 cm

154.3 lbs/70

kgr

MPNG Base

57.0 cm 56.5 cm 70.5 cm

286.6/130

kgr

Chapter 2. Basic Operations

2.1. Entering the Retailer Menu

2.1.1. Normal Operational Mode

When the terminal is in normal operation mode, a game or the game menu appears on the display.

EZPLAY® Tap™Main Menu

2.1.2. Maintenance Mode

The maintenance mode of the IGS software opens to LT Maintenance with the Retail Clerk, Retail Manager

and Admin menus, for auditing, controlling and configuring the terminal.

When entering the maintenance mode, the Maintenance menu appears on the display:

Maintenance Menu

Select the Retail Manager button. An onscreen keyboard appears and the Retail Manager password is

required in order to gain access to the Retail Manager menu. Enter password and hit SUBMIT.

Retail Manager Password Screen

2.2.Retail Manager Main Menu

The Retail Manager main menu displays the following sub menus:

Retail Manager Main Menu

Accounting Machine Settings

Sales Today LT Settings

Sales Yesterday

Sales 2Days Past

Sales 3Days Past Diagnostics

Sales This Week Test Devices

Sales Last Week Error Accounting

Sales 2Weeks Past View Device Status

Weekly Invoice Security Event History

Life Time Sales

Configuration Reports

Event Report Miscellaneous

Shift Report Screen Test

Pay Voucher (clear cr) Reboot Terminal

Historical Shift Report Shutdown Terminal

History Trigger Alarms

Tickets History Exit Tap Games

Bill Door

Main Door

CPU Door

Coin Door

Bills In

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