AT&T MicroCell Manuel utilisateur

AT&T MicroCell™

User Guide

Getting Started

Requirements 4

Getting to Know your Device 4

Frequently Asked Questions 5

Overview 7

Step 1: Connect your device to the Internet 8

Step 2: Power on your device 9

Step 3: Activate your device online 9

Step 4: Wait while your device connects 10

Step 5: Conﬁrm your success 10

Things to Know 11

Troubleshooting

Help with Activating your MicroCell 12

Help after Activating your MicroCell 15

Additional Information

Understanding the Lights on your MicroCell 18

Important Safety Instructions 20

Firewall Settings 23

Speciﬁcations 23

RF Exposure 24

FCC Compliance 24

Index 26

One-Year Limited Warranty Back Cover

Table of Contents

AT&T MicroCell User Guide | Getting Started

Getting to Know your Device

Requirements

To use the AT&T MicroCell™, you will need:

• Fixed broadband Internet service such as DSL, ﬁber, or cable.

For best performance, download speeds of at least 1.5 Mbps

and upload speeds of at least 256 Kbps are recommended.

Not compatible with satellite and mobile broadband.

• A dedicated Ethernet port available on your modem or router.

• Computer with Internet access to activate your device.

• Device must be able to access a Global Positioning System

(GPS) signal to verify the device location. Installation near a

window is strongly recommended.

• AT&T 3G, 4G, or 4G LTE wireless handset.

• Post paid wireless plan from AT&T

Package Contents

• AT&T MicroCell™

• Yellow Ethernet

cable

• AC power adapter

• Quick Start

• User Guide

STATUS INDICATORS

Your MicroCell uses indicator lights on the

front of the device to show service status.

DEVICE CONNECTIONS

Color coded connection ports are located

on the back of the device.

Ethernet

Power

Ethernet

GPS

Network

Frequently Asked Questions

I completed my MicroCell online

activation at the AT&T store. Do I have

to do it again?

No, you can skip Step 3 and proceed to

Step 4 of the setup process.

What’s the best location for the

MicroCell?

Your MicroCell works best within three

feet of a window and not in a basement

or closet. You will improve the chances

of receiving a GPS signal when you install

your MicroCell:

• On ﬁrst ﬂoor or above basement level.

• Next to a window with a clear,

unobstructed view of the sky.

• At least one foot away from other

wireless broadcasting devices.

• When the weather is clear (no clouds

or rain).

Will all cell phones work with my MicroCell?

All 3G, 4G and 4G LTE cell phones that

receive wireless service from AT&T will

work with the MicroCell if they are added

online to the MicroCell’s approved user list.

Do I need to change any settings on

my AT&T cell phone to make it work

with my MicroCell?

No, you don’t have to change anything on

your phone. If your AT&T cell phone

number

is on your approved user list, it

should work.

What is an approved user list?

The approved user list contains the phone

numbers of friends, family and associates

that you allow to use your MicroCell while

they are at your home or ofﬁce. You can only

add people to this list who have an AT&T

wireless service plan. When they make phone

calls, they will use their own minutes and

service plan. To add an AT&T 3G, 4G or 4G LTE

wireless cell phone number to your approved

user list, go to att.com/MicroCell and

manage your settings.

IMPORTANT NOTE: When adding a wireless

number to your approved user list, that

handset will need to be restarted (turned

off and back on again) when in range of your

MicroCell. This is a one-time occurrence and

only needs to be done the ﬁrst time you add

the wireless number to your approved user

list.

What type of Internet service does the

MicroCell need?

The MicroCell uses high speed ﬁxed

broadband Internet service such as DSL or

cable. For best performance, your service

should have download speeds of at least

1.5 Mbps and upload speeds of at least

256 Kbps. You can use any high-speed

Internet service provider. Not compatible

with satellite or mobile broadband. Contact

your Internet Service Provider if your

Internet service is slower than minimum

requirements.

AT&T MicroCell User Guide | Getting Started

Why did my MicroCell lights go

off during activation?

Your MicroCell automatically checks

for software updates each time you

turn it on. If necessary, the MicroCell

downloads updated software and then

restarts.

Will my MicroCell slow down my network?

The MicroCell takes up very little of your

bandwidth. Downloading music, videos, or

other large ﬁles may impact the bandwidth

available for your MicroCell and affect

voice quality.

Should I use my MicroCell for data

instead of Wi-Fi?

The MicroCell supports data usage.

However, it is not intended to be a

replacement for your wireless network

(Wi-Fi). Data over Wi-Fi doesn’t affect

your wireless plan and provides best

performance for Wi-Fi capable cell phones

and other devices. The MicroCell is a

great supplement for data on cell phones

that aren’t Wi-Fi capable.

How do I move my MicroCell to a new

location?

Use the Quick Start for setup instructions

and then update your account online

with the new address by visiting

att.com/MicroCell and manage your

settings.

NOTE: The new location must be in an area

where AT&T is licensed to provide service.

How do I purchase the Unlimited

MicroCell Calling feature?

Go to www.att.com/mywireless. Log

in to your online wireless account, click

the “I want to...” dropdown, hover the

mouse over “Manage my plan & services”,

and click “Add or change a service”.

Scroll down and select “AT&T Unlimited

MicroCell Calling”.

Is there a MicroCell Mobile App?

Yes, you can download the free MicroCell

iPhone App at the Apple App Store. The

app allows you to activate and manage your

MicroCell settings, including adding a new

approved user, changing your location, and

updating your email address.

I have more questions.

For more information about your MicroCell,

visit att.com/MicroCell.

Frequently Asked Questions (continued)

Overview

This guide will take you step-by-step through conﬁguration,

activation, and conﬁrmation.

STEP 3

Activate your device online

STEP 5

Conﬁrm your success

STEP 2

Power on your device

STEP 4

Wait while your device connects

MIN

STEP 1

Connect your device to the Internet

www

AT&T MicroCell User Guide | Getting Started

STEP 1

Connect your device to the Internet

Connect the yellow Ethernet cable

from the “Ethernet” port on your

MicroCell to your modem or router.

PLACEMENT TIPS

Your MicroCell works best within three feet of a window and not in

a basement or closet.

You will improve the chances of receiving a GPS signal when you install your MicroCell:

• On ﬁrst ﬂoor or above basement level.

• Next to a window with a clear, unobstructed view of the sky.

• At least one foot away from other wireless broadcasting devices.

• When the weather is clear (no clouds or rain).

If you completed online activation at the AT&T store, proceed to Step 4.

Visit att.com/MicroCell-Activate

and follow the instructions on the screen.

You’ll need the following

• Serial Number (S/N)–it’s on the bottom of the device or the box label.

• Your AT&T wireless phone number/user name or AT&T Access ID, as well

as your password.

• If you haven’t set up an AT&T online wireless account, you’ll need to do so.

E911 SERVICE

You were required to provide the address where the device will be located during the

activation process. The location address you provided is sent to local emergency

responders and must be kept up to date if you move your device. To update your

location address information, visit att.com/MicroCell and manage your settings.

STEP 3

Activate your device online

www

STEP 2

Power on your device

Connect your MicroCell to a power outlet with

the AC power adapter.

The power light on the front of the device will come on

immediately. Within a few minutes, other lights will ﬂash

as a GPS signal is located and software is updated.

AT&T MicroCell User Guide | Getting Started

Take a break!

You will receive a text message and email once activation

is complete.

Visit att.com/MicroCell to learn more on how to get the

most out of your MicroCell.

STEP 4

Wait while your device connects

NOTE:

It can take up to 90

minutes from step 1 to

complete activation.

Your device may update

and restart during this

time.

STEP 5

Conﬁrm your success

Your device is conﬁgured and working

properly when:

• You receive a text message and an email conﬁrmation.

• The Network light on your MicroCell is solid and green.

• Your cell phone shows “AT&T MicroCell” or “AT&T M-Cell”

instead of “AT&T” as the network provider (as shown below).

NOTE:

You may need to

restart your cell

phone for “AT&T

MicroCell” or “AT&T

M-Cell” to appear.

MIN

NOTE: Some mobile devices may display network provider information differently.

AT&T AT&T MicroCell AT&T M-Cell

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