Alcatel-Lucent OpenTouch 8088 Manuel utilisateur

Alcatel-Lucent OpenTouch™ Conversation

8088 Smart DeskPhone

User Manual

8AL90314ENAA ed01 -1517

R100

8AL90314ENAAed01 2 /70

Thank you for choosing this phone.

This model offers enhanced ergonomical features for more effective communication.

With its touch screen and built-in interactive capabilities, the 8088 Smart DeskPhone can deliver the

comfort and convenience you are looking for.

The availability of certain functions described in this guide may depend on the version or

configuration of your system.

The labels and icons presented in this document are not contractually binding and may be modified

without prior warning. The pictures are not contractually binding and are not localized.

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1GETTING TO KNOW YOUR TELEPHONE 7

1.1 PHONE DESCRIPTION 7

1.2 DESCRIPTION OF THE CONNECTORS 8

1.3 PERMANENT FEATURES KEYS 9

1.4 ABOUT THE HOMEPAGE 10

1.5 NAVIGATION 13

1.6 BLUETOOTH® WIRELESS HANDSET 14

1.7 INSTALL A COMFORT WIRED HANDSET 15

1.8 HDMI CONNECTOR 15

2USING YOUR TELEPHONE 17

2.1 MAKING A CALL 17

2.2 MAKE A CALL USING THE PERSONAL PHONE BOOK (CONTACTS) 18

2.3 USING CALL BY NAME 18

2.4 CALL FROM CALL LOG (HISTORY) 18

2.5 CALL BACK ONE OF THE LAST NUMBERS DIALED 19

2.6 REDIALING THE LAST NUMBER DIALED (REDIAL) 19

2.7 CALL A CONTACT FROM THE FAVORITES APPLICATION (FAVORITES) 19

2.8 ANSWER THE CALL 19

2.9 IGNORE CALL 20

2.10 DIVERT AN INCOMING CALL 20

2.11 USING THE TELEPHONE IN “HANDS FREE“ MODE 20

2.12 RECEIVING INTERCOM CALLS (INTERPHONY) 21

2.13 MASK MY IDENTITY (EXTERNAL CALLS ONLY) 21

2.14 CONTACT CALL LOG 21

2.15 DELETE ONE CALL LOG EVENT 22

2.16 DELETE EVENTS FROM THE CALL LOG 22

2.17 SET AN ALARM 22

3DURING A CONVERSATION 25

3.1 PUTTING A CALLER ON HOLD 25

3.2 CALLING A SECOND PERSON DURING A CONVERSATION 25

3.3 SWITCHING BETWEEN CALLS (BROKER CALL) 25

3.4 TRANSFERRING A CALL 26

3.5 THREE-PARTY CONFERENCE 26

3.6 N-PARTY CONFERENCE (MORE THAN THREE) 27

3.7 MUTE, SO THAT YOUR CALLER CANNOT HEAR YOU 27

3.8 VOICE FREQUENCY 27

3.9 RECORDING THE CURRENT CONVERSATION 28

3.10 SETTING AUTO VOLUME 28

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4VIDEO CALL 29

4.1 VIDEO CALL 29

4.2 START A VIDEO CALL 29

4.3 MUTE/UNMUTE THE VIDEO CALL 29

4.4 HIDE/SHOW THE ‘PICTURE IN PICTURE’ 30

4.5 DISPLAY VIDEO IN FULLSCREEN MODE 30

4.6 RECEIVING A SECOND CALL 30

4.7 VIDEO CONFERENCE 30

4.8 SCHEDULED VIDEO CONFERENCE 31

5CONTACTS MANAGEMENT 32

5.1 DEFINE A CONTACT 32

5.2 ADD A CONTACT FROM THE CALL LOG 32

5.3 MAKE A CALL USING THE PERSONAL PHONE BOOK (CONTACTS) 32

5.4 MODIFY A CONTACT 33

5.5 DELETE A CONTACT 33

5.6 FAVORITES 33

5.7 DEFINE A CONTACT AS A FAVORITE (FAVORITES) 34

5.8 PROGRAMMING A DIRECT SHORTCUT FOR A CONTACT. 34

6KEEP IN TOUCH 36

6.1 TELEPHONY PRESENCE 36

6.2 IMMEDIATE FORWARD TO A NUMBER 36

6.3 IMMEDIATE FORWARD TO VOICE MAILBOX 37

6.4 YOUR VISUAL VOICE MAIL 22

6.5 OVERFLOW TO AN INTERNAL NUMBER 37

6.6 MULTI DEVICES ROUTING 38

7KEYPAD 39

7.1 CHANGE THE KEYBOARD TYPE 39

7.2 DELETE A CHARACTER 39

7.3 WRITE IN UPPERCASE 40

7.4 WRITE A NUMBER 40

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8PROGRAMMING YOUR TELEPHONE 41

8.1 DEFINE THE PHONE LANGUAGE 41

8.2 LOCK / UNLOCK YOUR TELEPHONE 41

8.3 AUTOMATIC LOCK 42

8.4 ADJUSTING THE AUDIO FUNCTIONS 42

8.5 ACTIVATE/DEACTIVATE SILENT MODE 42

8.6 RING TONES 43

8.7 PROGRESSIVE RINGING 43

8.8 ADJUSTING THE RINGER VOLUME 43

8.9 ADJUST RINGER VOLUME WHILE A CALL ARRIVES 43

8.10 ADJUST THE LOUDSPEAKER AND THE HANDSET VOLUME 43

8.11 INSTALL A JACK ACCESSORY (HEADSET, HANDSFREE, LOUDSPEAKER) 44

8.12 IF NECESSARY, YOU CAN ALSO SELECT THE ACCESSORY TYPE IN THE AUDIO SETTINGS: 44

8.13 INSTALL A BLUETOOTH® DEVICE (PAIRING) 45

8.14 INSTALL THE ALE INTERNATIONAL BLUETOOTHØ WIRELESS HANDSET 46

8.15 UNINSTALL A BLUETOOTH® DEVICE (UNPAIRING) 46

8.16 HEARING AID KIT 47

8.17 PHONE WALLPAPER 47

8.18 PHONE SCREENSAVER 48

8.19 CHANGE THE THEME (SKIN) OF YOUR PHONE 49

8.20 RESET USER DATA 49

9FILE MANAGER 50

9.1 DELETE A FILE 50

9.2 COPY A FILE FROM THE EXTERNAL STORAGE DEVICE TO THE PHONE INTERNAL MEMORY 51

9.3 BROWSE PICTURES 51

9.4 LISTEN TO AN AUDIO FILE 51

9.5 PLAY ALL AUDIO FILES 52

10 MANAGER/ASSISTANT 53

10.1 MANAGER/ASSISTANT 53

10.2 SELECT AND ACTIVATE THE FILTERING MODE BETWEEN THE MANAGER AND ASSISTANT

PHONES 54

10.3 CONSULT THE MANAGER OR THE ASSISTANT WHILE IN A CALL 55

10.4 TRANSFER A CALL TO THE ASSISTANT PHONE 55

10.5 TRANSFER A CALL TO THE MANAGER SET 56

10.6 DEFINE A PRIORITY NUMBER (“WHITE LIST“) 56

10.7 DELETE A PRIORITY NUMBER (“WHITE LIST“) 56

10.8 ACTIVATE/DEACTIVATE A TEMPORARY BACKUP ASSISTANT 57

10.9 FORWARD AND FILTERING MODE INTERACTION 57

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11 SUPERVISION AND CALL PICK UP 58

12 CONTACT-SYNC 61

12.1 INTRODUCTION 61

12.2 PREREQUISITES 61

12.3 INSTALLING THE APPLICATION ON YOUR PC 61

12.4 UNINSTALLING THE APPLICATION 63

12.5 REPAIRING THE APPLICATION 63

12.6 CONFIGURATION 63

12.7 SYNCHRONIZE YOUR PHONE AND YOUR PC 66

12.8 TROUBLESHOOTING 67

13 GUARANTEE AND CLAUSES 68

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1Getting to know your telephone

1.1 Phone description

Sensitive LCD wide screen with ambient light sensor.

Embedded HD Video camera with shutter. Swipe the shutter right or left to use or hide the camera.

Permanent feature keys: quick access to the phone’s main features.

Bluetooth® handset for optimized communication. A wired handset is also available and can replace the

Bluetooth® handset.

Wideband loudspeaker for optimized sound.

LED

Arrival of a new call (Flashing).

An adjustable and stable foot.

3.5 mm and 4 pin stereo headset jack.

Microphone.

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1.2 Description of the connectors

Various connections to allow phone extensions.

Add-on module connector (SATA type).

Two Universal Serial Bus (USB) ports (1.1/2.0) to connect an external camera, audio

equipment, a low smartphone charger or USB stick.

HDMI® 1.4 output for screen replication and for dedicated HD video display.

10/100/1000 Mbps Ethernet connectors to a PC (RJ45).

10/100/1000 Mbps Ethernet connectors to the enterprise network (LAN - RJ45).

DC power jack for an external power adaptor.

Wired handset connector (RJ9).

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1.3 Permanent features keys

They are located just below the touch screen

Mute key.

During a call, press this key to stop your contact from hearing you. As long as the mute feature

is activated, the mute key stays lit (blue). Press this key to deactivate the mute feature.

Turn down the volume.

Turn up the volume.

Answer an incoming call or make a call (keypad) in hands free mode (the key is blue).

During a conversation, the first press opens the audio taster. The next press switches between

handsfree, handset and audio accessories mode #.

Ignore incoming call.

Hang up the ongoing call.

Show or hide the keypad. During conversation use the keypad to send DTMF signals.

Use this key to consult the call log. This key is lit when you have received a new voicemail or a

missed call. During conversation, press this key to take you back to the call screen.

Open user settings and information (logs of telephony services, routing management, video

self-view). This key is lit when your device is not routed.

Return to the homepage at any time.

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1.4 About the homepage

Homepage in standard mode

Homepage in business mode

Personal area

This area displays information about the user's phone and configuration, including last name, first

name, avatar, and routing. The colored bar under your photo/avatar shows your present status.

Routing profile

Access programming and configuration of routing profiles.

Overflow

Access programming and configuration of overflow.

User Information

Information about the user: lastname, firstname, phone number,...

Video

Information about the user: lastname, firstname, phone number,...

Notifications area

In idle state: This area displays information on the latest phone events, such as missed calls

and voice messages.

During a call: Call status (ongoing, on hold, incoming call) is shown in this area. Pressing this

area during a call takes you back to the call screen.

Call status

Incoming call.

Ongoing call.

Ongoing video call.

Call on hold.

Video call on hold.

Conference.

Video conference active.

Your phone is supervised or a supervisor phone.

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