ADT On-The-Go Emergency Response System Manuel utilisateur

QUICK INSTALLATION GUIDE

On-The-Go Personal

Emergency Response System

product/service names listed in this document are marks and/or registered marks. Unauthorized use is

strictly prohibited. Third-party marks are the property of their respective owners. License information

available at www.ADT.com or by calling 800.ADT.ASAP. CA ACO7155, 974443, PPO120288; FL EF0001121;

LA F1639, F1640, F1643, F1654, F1655; MA 172C; NC Licensed by the Alarm Systems Licensing Board of the

State of North Carolina, 7535P2, 7561P2, 7562P10, 7563P7, 7565P1, 7566P9, 7564P4; NY 12000305615; PA

090797;

MS 15019511 L190376 07/21

Get help in three easy steps

1. Press the button

Press the personal help button to send an

emergency alert to ADT.

2. We respond

ADT’s monitoring professionals will

communicate with you via two-way voice

to determine what kind of help is needed.

3. You get help

At the push of a button, ADT’s monitoring

professionals will alert your caregivers,

loved ones or emergency responders based

on your needs and preferences.

Quick setup guide

Follow these simple steps to get your system

set up and tested for the first time.

Open your on-the-go

system box

Includes a mobile device,

cradle charger, neck

pendant or wristband.

STEP ONE

Plug the power cord

into an electrical outlet

The electrical outlet should not

be controlled by a light switch.

STEP TWO

Place the on-the-go device

on the cradle charger to

turn ON the device

STEP THREE

Testing your system

To conrm that your on-the-go device is working properly each

month without contacting an emergency response operator, you

can use the test button on the side of your device by following

these steps:

Press and hold the test button on

the side of the device

The test button is labeled with the letter T.

When the test mode is activated the LED

ring turns yellow. The device will announce

“User auto test. Please press your emergency

button or pendant.”

STEP ONE

Press the pendant OR press and hold

the emergency button for 2 seconds

The on-the-go device will announce, “Test

call sent to emergency response center.”

STEP TWO

If the test was successful

The on-the-go device will announce, “Thank

you for testing your device.”

If the test was unsuccessful

The on-the-go device will announce, “User

auto-test failed, please contact customer

support.”

1 2

1-800-568-1216

Monitoring center

phone number

ƼIf you or your emergency contact

receives a call from this number,

please answer!

ƼIf needed, call back the same

number appearing on the caller ID

as not to cause any delay in

processing the alarm.

The LED indicator around the emergency

button will illuminate when the device

is turned ON. It normally takes 30-

60 seconds for the on-the-go device

to register with the cellular network.

When the device is setup correctly and

connects to the cellular network, it will

announce “system ready.”

Be sure you and your emergency contact save the monitoring center’s

phone number (800) 568-1216 so you never miss a call from us.

Conrm your account and test your

system for the rst time with an ADT

agent to ensure your system is working

properly.

Please call (800) 568-1216, option 2.

On/O button

Emergency

button

TEST button

Call ADT to conrm

your account and test

your system

STEP FOUR

Option 1

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