Xerox WorkCentre 3119 Manuel utilisateur

Part Number 708P88471 06/06

WORKCENTRE 3119

SERVICE MANUAL

06/06 WorkCentre 3119

Service Documentation

708P88471

June 2006

Prepared by:

Xerox Europe,

Global Knowledge & Language Services,

Enterprise Centre,

P.O. Box 17,

Bessemer Road,

Welwyn Garden City,

Hertfordshire,

AL7 1BU, England.

Xerox, and all identifying numbers used in connection with the Xerox products mentioned in this

publication are registered trademarks of Xerox. Other company trademarks are also acknowl-

edged.

NOTICE

While every care has been taken in the preparation of this manual, no liability will be accepted by

Xerox Europe arising out of any inaccuracies or omissions.

All service documentation is supplied to Xerox external customers for informational purposes

only. Xerox service documentation is intended for use by certified, product trained service per-

sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer

any future change to this documentation. Customer performed service of equipment, or modules,

components or parts of such equipment may affect whether Xerox is responsible to fix machine

defects under the warranty offered by Xerox with respect to such equipment. You should consult

the applicable warranty for its terms regarding customer or third-party provided service.

Introduction

WorkCentre 3119 06/06 i

Introduction

Precautions .............................................................................................................................. iii

1. Service Call Procedures

Section Contents................................................................................................................... 1-1

2. Repair Analysis Procedures

Section Contents................................................................................................................... 2-1

3. Image Quality

Section Contents................................................................................................................... 3-1

4. Repairs/Adjustments

Section Contents................................................................................................................... 4-1

5. Parts List

Section Contents................................................................................................................... 5-1

6. General Procedures/Information

Section Contents................................................................................................................... 6-1

7. Wiring Data

Section Contents................................................................................................................... 7-1

Introduction

ii 06/06 WorkCentre 3119

Page intentionally blank

Introduction

WorkCentre 3119 06/06 iii

Introduction

Precautions

In order to prevent accidents and to prevent damage to the equipment, please read the precau-

tions listed below carefully before servicing the machine and follow them closely.

Warnings, Cautions and Notes

WARNING

A warning is used whenever an operating or maintenance procedure, practice, condition or state-

ment, if not strictly observed, could result in personal injury.

CAUTION

A caution is used whenever an operation or maintenance procedure, practice, condition or state-

ment, if not strictly observed, could result in damage to the equipment.

Note: A note is used where it is essential to highlight a procedure, practice, condition or

statement.

Safety Warning

1. Only to be serviced by appropriately qualified service engineers.

High voltages and lasers inside this product are dangerous. This machine should only be serviced

by a suitably trained and qualified service engineer.

2. Use only Xerox replacement parts

There are no user serviceable parts inside the machine. Do not make any unauthorized changes

or additions to the machine, these could cause the machine to malfunction and create electric

shock or fire hazards.

3. Laser Safety Statement

The machine is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1

Subchapter J for Class 1(1) laser products, and elsewhere, it is certified as a Class I laser product

conforming to the requirements of IEC 825. Class I laser products are not considered to be haz-

ardous. The laser system and machine are designed so there is never any human access to laser

radiation above a Class I level during normal operation, user maintenance, or prescribed service

condition.

Introduction

iv 06/06 WorkCentre 3119

WARNING

Avoid exposure to laser beam. Invisible laser radiation.

Caution for safety

Toxic material

This product contains toxic materials that could cause illness if ingested.

1. If the LCD control panel is damaged, it is possible for the liquid inside the display to leak. This

liquid is toxic. Contact with skin should be avoided, wash any splashes from eyes or skin

immediately and contact your doctor. If the liquid gets into the mouth or is swallowed see a

doctor immediately.

2. Please keep print cartridges away from children. The toner powder contained in the print car-

tridge may be harmful. If swallowed, contact a doctor immediately.

CAUTION - INVISIBLE LASER RADIATION

WHEN THIS COVER OPEN.

DO NOT OPEN THIS COVER.

VORSICHT - UNSICHTBARE LASERSTRAHLUNG,

WENN ABDECKUNG GE FFNET.

NICHT DEM STRAHLAUSSETZEN.

ATTENTION - RAYONNEMENT LASER INVISIBLE EN CAS

D OUVERTURE. EXPOSITION DANGEREUSE

AU FAISCEAU.

ATTENZIONE - RADIAZIONE LASER INVISIBILE IN CASO DI

APERTURA. EVITARE L ESPOSIZIONE AL

FASCIO.

PRECAUCION - RADIACION LASER IVISIBLE CUANDO SE ABRE.

EVITAR EXPONERSE AL RAYO.

ADVARSEL. - USYNLIG LASERSTR LNING VED BNING, N R

SIKKERHEDSBRYDERE ER UDEAF FUNKTION.

UNDG UDSAETTELSE FOR STR LNING.

ADVARSEL. - USYNLIG LASERSTR LNING N R DEKSEL

PNES. STIRR IKKE INN I STR LEN.

UNNG EKSPONERING FOR STR LEN.

VARNING - OSYNLIG LASERSTR LNING N R DENNADEL

R PPNAD OCH SP RREN R URKOPPLAD.

BETRAKTAEJ STR LEN. STR LEN R FARLIG.

VARO! - AVATTAESSA JA SUOJALUKITUS OHITETTAESSA

OLETALTTIINA N KYM TT M LLE LASER-

S TEILYLLE L KATSO S TEESEEN.

Introduction

WorkCentre 3119 06/06 v

Electric Shock and Fire Safety Precautions

Failure to follow the following instructions could cause electric shock or potentially cause a fire.

1. Use only the correct voltage, failure to do so could damage the machine and potentially

cause a fire or electric shock.

2. Use only the power cable supplied with the machine. Use of an incorrectly specified cable

could cause the cable to overheat and potentially cause a fire.

3. Do not overload the power socket, this could lead to overheating of the cables inside the wall

and could lead to a fire.

4. Do not allow water or other liquids to spill into the machine, this can cause electric shock. Do

not allow paper clips, pins or other foreign objects to fall into the machine these could cause a

short circuit leading to an electric shock or fire hazard.

5. Never touch the plugs on either end of the power cable with wet hands, this can cause elec-

tric shock. When servicing the machine, remove the power plug from the wall socket.

6. Use caution when inserting or removing the power connector. The power connector must be

inserted completely otherwise a poor contact could cause overheating and possibly leading to

a fire. When removing the power connector grip it firmly and pull.

7. Take care of the power cable. Do not allow it to become twisted, bent sharply round corners

or otherwise damaged. Do not place objects on top of the power cable. If the power cable is

damaged, it could overheat and cause a fire or exposed cables could cause an electric

shock. Replace a damaged power cable immediately, do not reuse or repair the damaged

cable. Some chemicals can corrode the coating on the power cable, weaken the cover or

exposing cables causing fire and shock risks.

8. Ensure that the power sockets and plugs are not cracked or broken in any way. Any such

defects should be repaired immediately. Take care not to cut or damage the power cable or

plugs when moving the machine.

9. Use caution during thunder or lightning storms. Xerox recommend that this machine be dis-

connected from the power source when such weather conditions are expected. Do not touch

the machine or the power cord if it is still connected to the wall socket in these weather condi-

tions.

10. Avoid damp or dusty areas, install the machine in a clean well ventilated location. Do not

position the machine near a humidifier. Damp and dust build up inside the machine can lead

to overheating and cause a fire.

11. Do not position the machine in direct sunlight. This will cause the temperature inside the

machine to rise possibly leading to the machine failing to work properly and in extreme condi-

tions could lead to a fire.

12.Do not insert any metal objects into the machine through the ventilator fan or other part of the

casing, it could make contact with a high voltage conductor inside the machine and cause an

electric shock.

Introduction

vi 06/06 WorkCentre 3119

Handling Precautions

The following instructions are for your own personal safety, to avoid injury and so as not to dam-

age the machine

1. Ensure the machine is installed on a level surface, capable of supporting its weight. Failure to

do so could cause the machine to tip or fall.

2. The machine contains many rollers, gears and fans. Take great care to ensure that you do

not catch your fingers, hair or clothing in any of these rotating devices.

3. Do not place any small metal objects, containers of water, chemicals or other liquids close to

the machine which if spilled could get into the machine and cause damage or a shock or fire

hazard.

4. Do not install the machine in areas with high dust or moisture levels, beside on open window

or close to a humidifier or heater. Damage could be caused to the machine in such areas.

5. Do not place candles, burning cigarettes, etc. on the machine, these could cause a fire.

Assembly / Disassembly Precautions

Replace parts carefully, always use Xerox parts. Take care to note the exact location of parts and

also cable routing before dismantling any part of the machine. Ensure all parts and cables are re-

placed correctly.

Please carry out the following procedures before dismantling the machine or replacing any parts.

1. Check the contents of the machine memory and make a note of any user settings. These will

be erased if the mainboard is replaced.

2. Ensure that power is disconnected before servicing or replacing any electrical parts.

3. Disconnect printer interface cables and power cables.

4. Be sure to remove the print cartridge before you disassemble any parts.

5. Only use approved spare parts. Ensure that part number, product name, any voltage, current

or temperature rating are correct.

6. When removing or re-fitting any parts do not use excessive force, especially when fitting

screws into plastic.

7. Take care not to drop any small parts into the machine.

8. Handling of the OPC Drum

- The OPC Drum can be irreparably damaged if it exposed to light.

Take care not to expose the OPC Drum either to direct sunlight or to fluorescent or incandes-

cent room lighting. Exposure for as little as 5 minutes can damage the surface’s photocon-

ductive properties and will result in print quality degradation. Take extra care when servicing

the machine. Remove the OPC Drum and store it in a black bag or other lightproof container.

Take care when working with the covers (especially the top cover) open as light is admitted to

the OPC area and can damage the OPC Drum.

- Take care not to scratch the green surface of OPC Drum Unit.

If the green surface of the Drum Cartridge is scratched or touched the print quality will be

compromised.

Introduction

WorkCentre 3119 06/06 vii

Releasing Plastic Latches

Many of the parts are held in place with plastic latches. The latches break easily; release them

carefully.

To remove such parts, press the hook end of the latch away from the part to which it is latched.

Figure 1

Disregarding this warning may cause bodily injury

1. The fuser unit works at a high temperature. Use caution when working on the machine. Wait

for the fuser to cool down before disassembly.

2. Do not put fingers or hair into the rotating parts (paper feeding entrance, motor, fan, etc.).

Doing so may cause injury.

3. When you move the machine.

This machine weighs 12kg (26.7lb) including packaging. Use safe lifting and handling tech-

niques. Back injury could be caused if you do not lift carefully.

4. Ensure the machine is installed safely.

The machine weighs 9.7kg (21.4lb) including toner cartridge, ensure the machine is installed

on a level surface, capable of supporting its weight. Failure to do so could cause the machine

to tip or fall possibly causing personal injury or damaging the machine.

5. Do not install the machine on a sloping or unstable surface. After installation, double check

that the machine is stable.

ESD Precautions

Certain semiconductor devices can be easily damaged by static electricity. Such components are

commonly called “Electrostatically Sensitive (ES) Devices”, or ESDs. Examples of typical ESDs

are: integrated circuits, some field effect transistors, and semiconductor “chip” components.

The techniques outlined below should be followed to help reduce the incidence of component

damage caused by static electricity.

CAUTION

Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.

1. Immediately before handling a semiconductor component or semiconductor-equipped

assembly, drain off any electrostatic charge on your body by touching a known earth ground.

Alternatively, employ a commercially available wrist strap device, which should be removed

for your personal safety reasons prior to applying power to the unit under test.

Introduction

viii 06/06 WorkCentre 3119

2. After removing an electrical assembly equipped with ESDs, place the assembly on a conduc-

tive surface, such as aluminium or copper foil, or conductive foam, to prevent electrostatic

charge buildup in the vicinity of the assembly.

3. Use only a grounded tip soldering iron to solder or desolder ESDs.

4. Use only an “anti-static” solder removal device. Some solder removal devices not classified

as “anti-static” can generate electrical charges sufficient to damage ESDs.

5. Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges

sufficient to damage ESDs.

6. Do not remove a replacement ESD from its protective packaging until immediately before

installing it. Most replacement ESDs are packaged with all leads shorted together by conduc-

tive foam, aluminium foil, or a comparable conductive material.

7. Immediately before removing the protective shorting material from the leads of a replacement

ESD, touch the protective material to the chassis or circuit assembly into which the device will

be installed.

8. Maintain continuous electrical contact between the ESD and the assembly into which it will be

installed, until completely plugged or soldered into the circuit.

9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such

as the brushing together of clothing fabric and lifting one’s foot from a carpeted floor, can generate

static electricity sufficient to damage an ESD.

Super Capacitor or Lithium Battery Precautions

1. Exercise caution when replacing a super capacitor or Lithium battery. There could be a dan-

ger of explosion and subsequent operator injury and/or equipment damage if incorrectly

installed.

2. Be sure to replace the battery with the same or equivalent type recommended by the manu-

facturer.

3. Super capacitor or Lithium batteries contain toxic substances and should not be opened,

crushed, or burned for disposal.

4. Dispose of used batteries according to the manufacturers instructions.

Toner Cartridge Service

Only toner cartridges supplied by Xerox should be used. Printing defects or set damage caused

by the use of non-approved print cartridges or un-licensed toner refills are not covered by the guar-

antee.

Precautions on Safe-keeping of Print Cartridge

Excessive exposure to direct light for more than a few minutes may cause damage to the car-

tridge.

Service for the Life of Print Cartridge

If the printed image is light due to the toner supply becoming low you can temporarily improve the

print quality by redistributing the toner (Shake the print cartridge), however you should replace the

print cartridge to solve the problem permanently.

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