Xerox Phaser 3200MFP Manuel utilisateur

04/07

PHASER 3200MFP

WORKCENTRE PE220

SERVICE MANUAL

708P88744

04/07 Phaser 3200MFP / Workcentre PE220

Service Documentation

708P88744

April 2007

Prepared by:

Xerox Europe,

Global Knowledge & Language Services,

Enterprise Centre,

P.O. Box 17,

Bessemer Road,

Welwyn Garden City,

Hertfordshire,

AL7 1BU, England.

This manual is an update of the Workcentre PE220 service manual (708P88337). It is also avail-

able in hard copy format, part number 708P88745.

Xerox, and all identifying numbers used in connection with the Xerox products mentioned in this

publication are registered trademarks of Xerox. Other company trademarks are also acknowl-

edged.

NOTICE

While every care has been taken in the preparation of this manual, no liability will be accepted by

Xerox Europe arising out of any inaccuracies or omissions.

All service documentation is supplied to Xerox external customers for informational purposes

only. Xerox service documentation is intended for use by certified, product trained service per-

sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer

any future change to this documentation. Customer performed service of equipment, or modules,

components or parts of such equipment may affect whether Xerox is responsible to fix machine

defects under the warranty offered by Xerox with respect to such equipment. You should consult

the applicable warranty for its terms regarding customer or third-party provided service.

Introduction

Phaser 3200MFP / Workcentre PE220 04/07 i

Introduction

Safety Precautions .................................................................................................................. iii

1. Service Call Procedures

Section Contents .................................................................................................................. 1-1

2. Repair Analysis Procedures

Section Contents .................................................................................................................. 2-1

3. Image Quality

Section Contents .................................................................................................................. 3-1

4. Repairs/Adjustments

Section Contents .................................................................................................................. 4-1

5. Parts List

Section Contents .................................................................................................................. 5-1

6. General Procedures/Information

Section Contents .................................................................................................................. 6-1

7. Wiring Data

Section Contents .................................................................................................................. 7-1

Introduction

ii 04/07 Phaser 3200MFP / Workcentre PE220

Page intentionally blank

Introduction

Phaser 3200MFP / Workcentre PE220 04/07 iii

Introduction

How To Use This Manual

Differentiating Between Machine Variants

The Phaser 3200MFP/B and 3200MFP/N will be identified in this manual by the identifier Phaser

3200.

The Workcentre PE220 will be identified in this manual by the identifier Workcentre PE220.

When a procedure, parts list description or other reference is common to both the Phaser 3200

and Workcentre PE220, no identifier will be given. Artwork used in these procedures will show

either the Phaser 3200 or Workcentre PE220, not both.

When a procedure, parts list description or other reference is unique to either Phaser 3200 or

Workcentre PE220, the appropriate identifier will be quoted and any artwork will also be specific.

Precautions

In order to prevent accidents and to prevent damage to the equipment, please read the precau-

tions listed below carefully before servicing the machine and follow them closely.

Safety Warning

1. Only to be serviced by appropriately qualified service engineers.

High voltage and lasers inside the product are dangerous. This machine should only be serviced

by a suitably trained and qualified service engineer.

2. Use only Xerox replacement parts

There are no user serviceable parts inside the machine. Do not make any unauthorized changes

or additions to the machine. This could cause the machine to malfunction and create an electric

shock or fire hazards.

3. Laser Safety Statement

The machine is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1

Subchapter J for Class 1(1) laser products, and elsewhere, it is certified as a Class I laser product

conforming to the requirements of IEC 825. Class I laser products are not considered to be haz-

ardous. The laser system in the machine is designed to never have any human access to laser

radiation above a Class I level during normal operation, user maintenance, or prescribed service

condition.

Introduction

iv 04/07 Phaser 3200MFP / Workcentre PE220

WARNING

Never operate or service the machine with the protective cover removed from the Scanner

assembly. The reflected beam, although invisible, can damage your eyes. When using this prod-

uct, these basic safety pre-cautions should always be followed to reduce risk of fire, electric

shock, and injury to person.

Caution for safety

Toxic material

This product contains toxic materials that could cause illness if ingested.

1. If the LCD control panel is damaged, it is possible for the liquid inside to leak. This liquid is

toxic. Contact with skin should be avoided, wash any splashes from eyes or skin immediately

and contact your doctor. If the liquid gets into the mouth or is swallowed, see a doctor imme-

diately.

2. Please keep toner cartridges away from children. The toner contained in the toner cartridge

may be harmful.Contact a doctor if swallowed.

CAUTION - INVISIBLE LASER RADIATION

WHEN THIS COVER OPEN.

DO NOT OPEN THIS COVER.

VORSICHT - UNSICHTBARE LASERSTRAHLUNG,

WENN ABDECKUNG GE FFNET.

NICHT DEM STRAHLAUSSETZEN.

ATTENTION - RAYONNEMENT LASER INVISIBLE EN CAS

D OUVERTURE. EXPOSITION DANGEREUSE

AU FAISCEAU.

ATTENZIONE - RADIAZIONE LASER INVISIBILE IN CASO DI

APERTURA. EVITARE LESPOSIZIONE AL

FASCIO.

PRECAUCION - RADIACION LASER IVISIBLE CUANDO SE ABRE.

EVITAR EXPONERSE AL RAYO.

ADVARSEL. - USYNLIG LASERSTR LNING VED BNING, N R

SIKKERHEDSBRYDERE ER UDEAF FUNKTION.

UNDG UDSAETTELSE FOR STR LNING.

ADVARSEL. - USYNLIG LASERSTR LNING N R DEKSEL

PNES. STIRR IKKE INN I STR LEN.

UNNG EKSPONERING FOR STR LEN.

VARNING - OSYNLIG LASERSTR LNING N R DENNADEL

R PPNAD OCH SP RREN R URKOPPLAD.

BETRAKTA EJ STR LEN. STR LEN R FARLIG.

VARO! - AVATTAESSA JA SUOJALUKITUS OHITETTAESSA

OLETALTTIINA N KYM TT M LLE LASER-

S TEILYLLE L KATSO S TEESEEN.

Introduction

Phaser 3200MFP / Workcentre PE220 04/07 v

Electric Shock and Fire Safety Precautions

Failure to follow the instructions could cause electric shock or potentially cause a fire.

1. Use only the correct voltage, failure to do so could damage the machine and potentially

cause a fire or electric shock.

2. Use only the power cable supplied with the machine. Use of an incorrectly specified cable

could cause the cable to overheat and potentially cause a fire.

3. Do not overload the power socket, this could lead to overheating of the cables inside the wall

and could lead to a fire.

4. Do not allow water or other liquids to spill into the machine, this can cause an electric shock.

Do not allow paper clips, pins or other foreign objects to fall into the machine. This could

cause a short circuit leading to an electric shock or fire hazard.

5. Never touch the plugs on either end of the power cable with wet hands. This can cause an

electric shock. When servicing the machine, remove the power plug from the wall socket.

6. Use caution when inserting or removing the power connector. The power connector must be

inserted completely, otherwise a poor contact could cause overheating and possibly leading

to a fire. When removing the power connector grip it firmly and pull.

7. Take care of the power cable. Do not allow it to be twisted, bent sharply round corners or oth-

erwise damaged. Do not place objects on top of the power cable. If the power cable is dam-

aged, it could overheat and cause a fire. Exposed cables can also cause an electric shock.

Replace a damaged power cable immediately, do not reuse or repair the damaged cable.

Some chemicals can corrode the insulator of the power cable. Weakening of the insulator or

exposing cables can cause fire and shock risks.

8. Ensure that the power sockets and plugs are not cracked or broken in any way. Any such

defects should be repaired immediately. Take care not to cut or damage the power cable or

plugs when moving the machine.

9. Use caution during thunder or lightning storms. Xerox recommends that this machine be dis-

connected from the power source when such weather conditions are expected. Do not touch

the machine or the power cord if it is still connected to the wall socket in these weather condi-

tions.

10.Avoid damp or dusty areas, install the machine in a clean and well ventilated location. Do not

position the machine near a humidifier. Damp and dust build up inside the machine can lead

to overheating and cause a fire.

11. Do not position the machine in direct sunlight. This will cause the temperature inside the

machine to rise and possibly lead to the machine failing to work properly and in extreme con-

ditions, could lead to a fire.

12.Do not insert any metal objects into the machine through the ventilator fan or other parts of

the casing, contact with a high voltage conductor could occur inside the machine and cause

an electric shock.

Introduction

vi 04/07 Phaser 3200MFP / Workcentre PE220

Handling Precautions

The following instructions are for your own personal safety, to avoid injury and to prevent damage

to the machine

1. Ensure the machine is installed on a level surface, capable of supporting its weight. Failure to

do so could cause the machine to tip or fall.

2. The machine contains many rollers, gears and fans. Take great care to ensure you do not

catch your fingers, hair or clothing in any of these rotating devices.

3. Do not place any small metal objects, containers of water, chemicals or other liquids close to

the machine. If spilled, liquid could get into the machine and cause damage, electric shock or

a potential fire hazard.

4. Do not install the machine in areas with high dust or moisture levels, beside on open window

or close to a humidifier or heater. Damage could be caused to the machine in such areas.

5. Do not place candles, burning cigarettes, etc. on the machine. This could potentially cause a

fire.

Assembly / Disassembly Precautions

Replace parts carefully. Always use Xerox parts. Take care to note the exact location of parts and

also cable routing before dismantling any part of the machine. Ensure all parts and cables are re-

placed correctly.

Please carry out the following procedures before dismantling the machine or replacing any parts.

1. Check the contents of the machine memory and make note of any user settings. These will

be erased if the main board is replaced.

2. Ensure that power is disconnected before servicing or replacing any electrical parts.

3. Disconnect printer interface cables and power cables.

4. Only use approved spare parts. Ensure part numbers, product names, any voltage, current or

temperature ratings are correct.

5. Do not use excessive force when removing or re-fitting any parts, especially when fitting

screws into plastic.

6. Take care not to drop any small parts into the machine.

7. Handling of the OPC Drum

- The OPC Drum can be damaged if exposed to light.

Take care not to expose the OPC Drum either to direct sunlight, fluorescent or incandescent

room lighting. Exposure for as little as 5 minutes can damage the surface photoconductive

properties and will result in print quality degradation. Take extra care when servicing the

machine. Remove the OPC Drum and store it in a black bag or any other lightproof container.

Take care when working with the covers (especially the top cover) open as light will be admit-

ted into the OPC area and can damage the OPC Drum.

- Take care not to scratch the surface of OPC Drum.

If the green surface of the Drum Cartridge is scratched or touched, the print quality will be

compromised.

Introduction

Phaser 3200MFP / Workcentre PE220 04/07 vii

Releasing Plastic Latches

Many of the parts are held in place with plastic latches. The latches break easily; release them

carefully.

To remove such parts, gently pull the hook of the latch away from the part which it is latched on to.

Figure 1

Disregarding this warning may cause bodily injury

1. Be careful with high temperature parts. The fuser unit works at a high temperature. Use cau-

tion when working on the machine. Wait for the fuser to cool down before disassembly.

2. Do not put fingers or hair into rotating parts (paper feeding entrance, motor, fan, etc.). Doing

so may cause injury.

3. This machine weighs 10.4kg (Workcentre PE220) / 11.2 (Phaser 3200) which includes the

toner cartridge and cassette. Use safe lifting and handling techniques. Back injury could

occur if you do not lift carefully.

4. Ensure the machine is installed safely. The machine weighs 10.4kg (Workcentre PE220) /

11.2 (Phaser 3200). Ensure the machine is installed on a level surface, capable of supporting

its weight. Failure to do so could cause the machine to tip or fall and possibly causing per-

sonal injury or damaging the machine.

5. Do not install the machine on a sloping or unstable surface. After installation, ensure that the

machine is stable.

ESD Precautions

Certain semiconductor devices can be easily damaged by static electricity. Such components are

commonly known as “Electrostatically Sensitive (ES) Devices” or ESDs. Examples of typical

ESDs are: integrated circuits, certain field effect transistors and semiconductor “chip” compo-

nents.

The techniques outlined below should be followed to help reduce the incidence of component

damage caused by static electricity. CAUTION

Ensure no power is applied to the chassis or circuit, and observe all other safety precautions.

1. Immediately before handling a semiconductor component or semiconductor-equipped

assembly, drain off any electrostatic charge on your body by touching a known earth ground.

Introduction

viii 04/07 Phaser 3200MFP / Workcentre PE220

Alternatively, employ a commercially available wrist strap device, which should be removed

for your personal safety reasons prior to applying power to the unit under test.

2. After removing an electrical assembly equipped with ESDs, place the assembly on a conduc-

tive surface, such as aluminium, copper foil, or conductive foam, to prevent electrostatic

charge buildup in the vicinity of the assembly.

3. Use only a grounded tip soldering iron to solder or desolder ESDs.

4. Use only an “anti-static” solder removal device. Some solder removal devices are not classi-

fied as “anti-static” and can generate electrical charges sufficient to damage ESDs.

5. Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges

sufficient to damage ESDs.

6. Do not remove a replacement ESD from its protective packaging until immediately before

installing it. Most replacement ESDs are packaged with all leads shorted together by conduc-

tive foam, aluminium foil, or a comparable conductive material.

7. Immediately before removing the protective shorting material from the leads of a replacement

ESD, touch the protective material to the chassis or circuit assembly into which the device will

be installed.

8. Maintain continuous electrical contact between the ESD and the assembly into which it will be

installed, until completely plugged or soldered into the circuit.

9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions,

such as the brushing together of clothing fabric and lifting one’s foot from a carpeted floor,

can generate static electricity sufficient to damage an ESD.

Super Capacitor or Lithium Battery Precautions

1. Exercise caution when replacing a super capacitor or Lithium battery. There could be danger

of explosion and subsequent operator injury and/or equipment damage if incorrectly installed.

2. Be sure to replace the battery with the same or equivalent type recommended by the manu-

facturer.

3. Super capacitor or Lithium batteries contain toxic substances and should not be opened,

crushed, or burned for disposal.

4. Dispose of used batteries according to the manufacturers instructions.

Toner Cartridge Service

Only toner cartridges supplied by Xerox should be used. Printing defects or set damage caused

by the use of non-approved print cartridges or un-licensed toner refills are not covered by the guar-

antee.

Precautions on Safe-keeping of Print Cartridge

Excessive exposure to direct light for more than a few minutes may cause damage to the car-

tridge.

Service for the Life of Print Cartridge

If the printed image is light due to the low toner supply, you can temporarily improve the print qual-

ity by redistributing the toner (gently shake the toner cartridge). However, you should replace the

toner cartridge to solve the problem permanently.

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