Westell Macintosh 516 Manuel

Part Number: W516MC01

Version 1.1

READ ME FIRST

*DSL Equipment Installation Guide:

Westell® 516

*Digital Subscriber Line

Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 1

Table of Contents

Follow Steps 1 through 8 to complete the DSL Equipment Installation

Step 1: Verify Your System Requirements and Documents 2

Step 2: Verify the Contents of Your DSL Equipment Kit 3

Step 3: Install a Telephone Filter on Every Telephone Line 4

Step 4: Choose Your Modem and Check Your Minimum Requirements 7

Step 5: Installing the Kingston® Software and Hardware 10

Step 6: Install the Westell® DSL Modem 11

Step 7: Finish Configuring your System 13

Step 8: Follow Internet Service Provider Instructions 15

APPENDICES 16

Having Trouble? 17

Installing the Kingston® Software and Hardware 18

DESKTOP Systems - Installing the Kingston® Ethernet Adapter 19

LAPTOP Systems - Installing the Kingston® Ethernet Adapter 21

Uninstalling/Reinstalling the Kingston® Adapter 23

Troubleshooting SBC Express 28

For Support:

•Review the troubleshooting in this guide on page 17

•Call your Internet Service Provider 'help desk' for further information on Internet Service

Provider connection, and registration.

IMPORTANT NOTE: This guide portrays the typical flow for the installation process.

Please follow the instructions, including running the SBC Express software BEFORE

installing any NIC cards or modems. Some computer or network configurations may cause

software windows to appear that are not depicted in this guide. Please read and follow the

instructions on those screens to continue the installation process.

Verify that you are installing your DSL equipment AFTER the “Service Completion Date”

given to you when you ordered your DSL Internet Service.

SBC Advanced Solutions, Inc. and affiliates have no responsibility for any personal injury

or property damage which may result from your installation of DSL Equipment as

discussed in this Guide. SBC Advanced Solutions, Inc. and its affiliates specifically

disclaim any liability for such injury or damage. By proceeding with this installation, you

assume all risk of personal injury or property damage. Please consult the documentation

provided by your PC vendor to identify any impacts to your warranty. SBC, SBC

EXPRESS and the SBC Logo are registered trademarks of SBC Communications, Inc.

Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 2

Step 1: Verify Your System Requirements and Documents

This Installation Guide is for Macintosh® users only.

The SBC Express installation software will ensure that you meet the following minimum

requirements. You will not be able to complete the installation without meeting these

requirements.

•Macintosh® system with any one of the following:

a) A built-in Ethernet port (consult your system’s documentation for details)*

b) An available PCI slot (if Ethernet port not available)

c) An available PCMCIA slot and a floppy disk drive

*Please note: many Macintosh®systems already have a Network Interface Card installed.

The SBC Express software will detect if you have a Network Interface Card installed. If your

system already has a card installed, you DO NOT need to install an additional one. If you have

any questions, please consult the information that came with your Macintosh®system.

Other items you may need during the installation process:

•Your system manufacturer Owner’s Manual.

•Documentation and/or software from your Internet Service Provider.

Call your Internet Service Provider if you have questions regarding System Requirements

or System Documentation.

Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 3

Step 2: Verify the Contents of Your DSL Equipment Kit

Your DSL Equipment Kit Contains:

A: This Installation Guide and the SBC Express Installation CD.

B: 1 Westell®516 DSL Modem with Ethernet cable (connects to Adapter, below), and power cable.

C: 1 Filter Pack containing: 5 in-line filters, 1 wall-mount filter, 1 two-way adapter, and 1 data cable.

D: 1 Kingston® Ethernet Adapter for Desktop Macintosh (KNE110TX or KNE111TX)

--OR--

E: 1 Kingston® Ethernet Adapter for Laptop Macintosh (KNE-PC2T)

Note: Internet Software and/or instructions may be provided separately by your Internet Service

Provider.

Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 4

Step 3: Install a Telephone Filter on Every Telephone Line

3-1 Set up the phone jack where your DSL modem will go.

1) Locate the phone

ack where you want

to connect your DSL

2) Insert the 2-way

adapter in the phone

ack

3) Connect a filter to

one side of the 2-way

adapter

Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 5

5) Connect the data

cable that will go to

your DSL modem to

the unfiltered side of

the 2-way adapter

4) If you have a

phone, fax machine,

analog modem or

other phone device at

this location, connect

it to the filter

To the DSL modem

Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 6

3-2 Install a filter on all other phones and phone devices.

Why do I need a filter on all my other phones and phone devices?

Converting your regular phone line into a high-speed Digital Subscriber Line (DSL) can

cause audible noise (high pitched tones and static) when you talk on the phone. You

need to install a filter on every telephone or device that shares the same phone number as

your DSL line to eliminate this noise.

Wall mount filter

Remember! Don’t install a filter on the data cable that you are

connecting to your DSL modem.

Fax machines

Answering machines Caller ID boxes

Other phones

Use the wall mount filter shown

Analog computer modems Wall mount phones

filter filter

filter

Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 7

Step 4: Choose Your Modem and Minimum Requirements Check

4-1 Insert the SBC Express CD into your CD-ROM drive. Double click the “SBC Express”

icon.

4-2 SBC Express displays the Welcome screen. Click Start to proceed.

Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 8

4-3 SBC Express displays the license agreement. If you agree to the terms, click Accept. If

you do not accept, installation cannot continue.

4-4 SBC Express quickly checks your computer system to ensure that it meets the minimum

requirements for DSL service. Click Next to proceed if you meet all requirements.

Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 9

If your computer meets the minimum requirements, SBC Express

automatically proceeds to the next step. You should continue to Step 6

on page 11.

If you shutdown your computer, leave the CD in the CD-ROM drive,

and SBC Express will continue after you restart.

If your computer does not meet the minimum requirements, SBC Express displays a

message with details of the problem. Your computer must meet the minimum requirements

before you proceed.

If your computer fails the minimum requirements check because it does not have a

Ethernet Adapter installed, please go to Appendix B on page 18.

If your network card is incorrectly installed, SBC Express will help you fix it. See

Troubleshooting SBC Express on page 26 for help troubleshooting network card and

minimum requirement problems.

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