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NEED HELP? 877.786.1105

User Manual

Cell Phone Signal Booster

User Manual

NEED HELP?

Cell Phone Signal Booster

______

Index

Package Contents 1

Accurately measuring cell signal strength 2

STEP 1: Place Booster In Strong Signal Location 3

STEP 2: Connect the 6’ Cable to the Booster Unit 4

STEP 3: Outside Antenna 4

STEP 4: Connect the 25’ Cable to Booster Unit 5

STEP 5: Place Antenna In Weak Signal Location 6

STEP 6: Connect the Booster to Power 7

Troubleshooting 8

Speciﬁcations 10

Safety Guidelines 11

Warranty 12

CELL PHONE SIGNAL BOOSTER 1

________

Package

Contents

eqo

Booster

eqo

Inside

Antenna

eqo

Outside

Antenna

25’ Coax

Cable

6’ Coax

Cable

Power

Supply

This device may be operated ONLY in a ﬁxed location for in-building

use. The signal booster unit is designed for use in an indoor,

temperature controlled environment ( < 100 degrees Fahrenheit)

2CELL PHONE SIGNAL BOOSTER

Dial *3001#12345#* then press Call.

Hold down power button until you see “Slide to Power O”

then release the power button.

Hold the Home button until your main screen appears.

If you want to check 3G/1x but your iPhone is picking up 4G/

LTE signal, go to Settings>Cellular>Cellular Data Options>En-

able LTE>Select O

After you system is set up, you can go back to the dots signal

ready by once again dialing *3001#12345#* then pressing call.

When the menu comes back up, tap “phone” in the top left

corner of your phone

Settings > About Phone > Status or Network > Signal Strength

or Network Type and Strength (exact options/wording

depends on phone model).

______

Accurately measuring cell

signal strength

All Other Phones & Alternate Methods

• https://www.weboost.com/test-mode-instructions/

All Phones:

• Keep track of the network (3G or 4G) phone is connected to.

• Any signal readings you take are valid for that phone’s carrier. To get readings

from other carriers, you’ll need phones from each carrier.

Find The dBm Reading On Your Phone

iPhone®

Android™

NEED HELP?

iPhone is aregistered trademark of Apple Inc. Android is a trademark of Google Inc.

877.786.1105

Cell Phone Signal Booster

CELL PHONE SIGNAL BOOSTER 3

______

Step 1: Place Booster In

Strong Signal Location On or

Near Window Sill

IMPORTANT: This is the most critical step of the installation process because it

will determine the overall performance of the ooster system. Do not connect the

Booster to power until STEP 4.

Having an accurate measurement of signal strength in decibels (dBm) is crucial when

installing your system. Decibels accurately measure the signal strength you are

receiving.

SIGNAL STRENGTH EXCELLENT GOOD FAIR POOR DEAD ZONE

3G/1x

(typically voice) -70dBm -71 to -85dBm -86 to -100dBm -101 to -109dBm -110dBm

4G/LTE

(typically data) -90dBm -91 to -105dBm -106 to -110dBm -111 to -119dBm -120dBm

Turn o your cell phone’s WiFi to ensure you are checking the

cellular connection. The dBm reading will be refreshed every

30-60 seconds.

Want faster results? Once you have a reading, turn on airplane

mode. Wait 15 seconds. Turn o airplane mode. The signal

strength reading is refreshed.

Walk around your home/oce taking signal strength readings

until you ﬁnd the window that has the best reception.

Place your Booster in the area with the strongest cell phone

signal. The LED light, and weBoost logo should be facing into

the room. Note this will need to connect to the Inside Antenna

(Step 5) with the 25’ Cable.

-95

dBm

-90 dBm

-100 dBm

*May Need External Antenna

If you're not able to get a strong cell signal, try using an app like Open Signal to ﬁnd

the side of your house closest to a cell phone tower and install the booster on that

side of the house.

Booster

Antenna

4CELL PHONE SIGNAL BOOSTER

______

Step 2: Connect the 6’ Cable

to the Booster Unit Port

Labeled “Outside Antenna”

______

Step 3: Outside Antenna

Open window, place Outside Antenna

between window and window screen

with the logo facing inside

Connect the Outside Antenna to the

6’ Cable (from Step 2)

6’ Cable

6’ Cable Outside

Antenna

CELL PHONE SIGNAL BOOSTER 5

______

Step 4: Connect 25’ Cable to

Booster Unit Port Labeled

“Antenna”

Close window (Don’t worry, the ﬂat

cable will be okay)

•If your window does not open, skip steps 2 & 3.

•If this is the case, it is important to have the Booster (Step 1) in the window

sill with the weBoost logo facing inside the house.

•If you don’t have a screen to hold the outside antenna, use the included

double-sided adhesive to stick the antenna against the window.

•For areas in full basements, place outside antenna as high on the window

as possible.

PLEASE NOTE: If your window does not have Low-E glass, it is best to use the booster

without the outside antenna. Most new windows use Low-E glass. If you’re unsure, test

results both with and without using the outside antenna. Just remember to disconnect

the outside antenna cable from the booster if you’re not using the outside antenna.

25’ Cable

6CELL PHONE SIGNAL BOOSTER

15’ to 25’

Antenna LocationAntenna Location

Antenna Location

Booster

Booster Antenna

The eqo Booster and Antenna should face the

same direction 15 to 25 feet separation distance.

IMPORTANT: The further apart the ntenna is located from the Booster the better

your coverage will be. To determine the best location for your Booster, note the dBm

reading in a variety of locations.

______

Step 5: Place Inside Antenna

In Weak Signal Location and

Connect to 25’ Cable

The eqo Booster and ntenna should face the

same direction 15 to 25 feet separation distance.

Never face to face

Never back to back

NOTE: You can mount the antenna on a wall by removing the soft cover.

CELL PHONE SIGNAL BOOSTER 7

Plug the Booster in. The light may

change colors for the ﬁrst 15 seconds.

Check your coverage area. efer

to TROUBLESHOOTING section if

needed.

______

Step 6: Connect The Booster

to Power

Power Cable

Connect the Power Supply on the side

of the Booster.

Surge Protector

Power Strip

8CELL PHONE SIGNAL BOOSTER

______

Troubleshooting

Fixing Red Light Issues

This section is only applicable if the ooster light is red and you are

not experiencing the desired signal boost. After each step, always un-plug and

re-plug the power supply so the ooster can update the signal reading.

1 Unplug the ooster’s power supply from the power strip.

2 Verify the ooster faces in the same direction as the ntenna.

3 Make sure all coax connections are finger-tight.

4 Move the ooster and ntenna further from each other.

5 Plug power supply back into power strip.

6 Monitor the indicator lights on your ooster. If, after 15 seconds of ‘power on’

a red light appears, repeat above ‘Troubleshooting’ steps 1-5. Note: Parallel

separation of the ooster and ntenna typically requires a shorter separation

distance than perpendicular separation. If possible, try placing the ntenna

directly in front of the location of the ooster. A combination of vertical and

horizontal separation distance also works to increase system gain.

7 If you are having any difficulties while testing or installing your ooster, contact

our weBoost Customer Support team for assistance at

https://cellphonesignalbooster.us/contact-us

or visit877.786.1105

Fixing Orange Lights Issues

This section is only applicable if the ooster light is orange and you are

not experiencing the desired signal boost. Orange light indicates there is a cell

tower close by.

1 Unplug the Booster’s power supply from the power strip.

2 Redirect the ooster to point in another direction. Typically, we recommend

turning the ooster 5-10 degrees at a time.

3 Plug power supply back into power strip.

4 Monitor the indicator lights on your ooster. If, after 15 seconds of ‘power on’, a

solid orange light appears, repeat above ‘Fixing Orange Lights Issues’ steps 1-3.

5. If the solid orange light persists, and you are not experiencing the desired

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