Viessmann Vitocom 100 LAN1 Guide rapide

Installation and service

instructions

for contractors

VIESMANN

Vitocom 100

Type LAN1

Communication interface for remote monitoring and control of heat-

ing systems via the internet, for the following user interfaces:

■ Vitotrol app

■ Vitodata 100 (www.vitodata100.com)

For applicability, see the last page

VITOCOM 100

5619 832 GB 03/2012 Please keep safe.

Please follow these safety instructions closely to prevent accidents and mate-

rial losses.

Safety instructions explained

Danger

This symbol warns against the

risk of injury.

!Please note

This symbol warns against the

risk of material losses and envi-

ronmental pollution.

Note

Details identified by the word "Note" con-

tain additional information.

Target group

These instructions are exclusively

designed for qualified personnel.

■ Work on gas equipment must only be

carried out by a qualified gas fitter.

■ Work on electrical equipment must

only be carried out by a qualified elec-

trician.

■ The system must be commissioned by

the system installer or a qualified per-

son authorised by the installer.

Regulations

Observe the following when working on

this system

■ all legal instructions regarding the pre-

vention of accidents,

■ all legal instructions regarding envi-

ronmental protection,

■ the Code of Practice of relevant trade

associations,

■ all current safety regulations as

defined by DIN, EN, DVGW, TRGI,

TRF, VDE and all locally applicable

standards,

■ Gas Safety (Installation & Use) Regu-

lations

– the appropriate Building Regulation

either the Building regulations, the

Building Regulation (Scotland),

Building Regulations (Northern Ire-

land),

– the Water Fittings Regulation or

Water Bylaws in Scotland,

– the current I.E.E. Wiring Regula-

tions.

If you smell gas

Danger

Escaping gas can lead to explo-

sions which may result in serious

injury.

■ Never smoke. Prevent naked

flames and sparks. Never

switch lights or electrical appli-

ances ON or OFF.

■ Close the gas shut-off valve.

■ Open windows and doors.

■ Remove all people from the

danger zone.

■ Notify your gas or electricity

supplier from outside the build-

ing.

■ Shut off the electricity supply to

the building from a safe place

(outside the building).

Safety instructions

5619 832 GB

If you smell flue gas

Danger

Flue gas can lead to life-threat-

ening poisoning.

■ Shut down the heating system.

■ Ventilate the boiler room.

■ Close all doors leading to the

living space.

Working on the system

■ When using gas as fuel, also close the

main gas shut-off valve and safeguard

against unauthorised reopening.

■ Isolate the system from the power sup-

ply and check that it is no longer 'live',

e.g. by removing a separate fuse or by

means of a main isolator.

■ Safeguard the system against unau-

thorised reconnection.

!Please note

Electronic modules can be dam-

aged by electro-static dis-

charges.

Touch earthed objects, such as

heating or water pipes, to dis-

charge static loads.

Repair work

!Please note

Repairing components which ful-

fil a safety function can compro-

mise the safe operation of your

heating system.

Replace faulty components only

with original Viessmann spare

parts.

Ancillary components, spare and

wearing parts

!Please note

Spare and wearing parts which

have not been tested together

with the heating system can com-

promise its function. Installing

non-authorised components and

non-approved modifications/con-

version can compromise safety

and may invalidate our warranty.

For replacements, use only orig-

inal spare parts from Viessmann

or those which are approved by

Viessmann.

Safety instructions

Safety instructions (cont.)

5619 832 GB

Installation instructions

Operational reliability and liability

Operational reliability............................................................................................ 6

Liability................................................................................................................. 6

Preparing for installation

System requirements........................................................................................... 7

Operation with the Vitotrol app............................................................................. 8

Operation with Vitodata 100 user interface.......................................................... 10

Checking network settings................................................................................... 11

Installation sequence

Sequence overview.............................................................................................. 12

Installing wall mounting bracket........................................................................... 12

Removing cover................................................................................................... 14

Overview of connections...................................................................................... 14

Installing communication module in the Vitotronic control unit............................. 15

Connecting the Vitocom 100 to the Vitotronic control unit................................... 15

Connecting to Vitodens 3..., type B3.................................................................... 16

Connecting to network (LAN)............................................................................... 17

Inserting Vitocom 100 in wall mounting bracket................................................... 18

Power supply........................................................................................................ 18

Service instructions

Commissioning

Display and control elements............................................................................... 19

Switching on the Vitocom 100.............................................................................. 21

Checking the LON connection to the Vitotronic control unit................................. 22

Registering user and setting up heating system.................................................. 23

Function test......................................................................................................... 25

Service functions

Enabling maintenance.......................................................................................... 26

Regular function testing........................................................................................ 26

Return to delivered condition................................................................................ 26

Troubleshooting

Troubleshooting measures................................................................................... 27

Parts lists

Ordering parts...................................................................................................... 28

Parts..................................................................................................................... 28

Index

5619 832 GB

Specification....................................................................................................... 30

Certificates

Declaration of conformity...................................................................................... 31

Keyword index.................................................................................................... 32

Index

Index (cont.)

5619 832 GB

!Please note

The Vitocom 100 establishes

communication via the internet

between the connected Vitotronic

control unit and the user interfa-

ces, e.g. Vitodata 100 or Vitotrol

app.

Technical details on the control

functions and the messages

transferred should be taken from

the installation and service

instructions for the Vitotronic con-

trol unit or the heat source.

Note

The radio reception of the Vitocom 100

differs depending on the user interface.

The respective range of functions will

only be available if the following condi-

tions are met:

■ The Vitotronic control units and the

Vitocom 100 must be connected and

configured correctly.

■ The Vitocom 100 is connected to the

internet via a DSL router.

■ Internet access must be available at all

times.

■ User registration has been carried out

(see page 23).

■ In order to send messages via the

Vitodata 100, the recipients must be

set up correctly on the Vitodata server.

■ To ensure that messages can still be

transferred during mains failure, we

recommend connecting the

Vitocom 100 and DSL router to the

power supply via a UPS.

Note

■ The heating system and the function-

ality of the message paths must be

checked at regular intervals.

■ For further improvement of the opera-

tional reliability of the heating system,

we recommend implementing supple-

mentary measures, e.g. frost protec-

tion or monitoring for water damage.

Liability

Viessmann accepts no liability for loss of

profit, unattained savings, or other direct

or indirect consequential losses resulting

from use of the Vitocom 100, the

Vitodata internet services or the soft-

ware, or for damage resulting from inap-

propriate use.

The Viessmann General Terms and

Conditions apply, which are included in

each current Viessmann pricelist.

Viessmann accepts no liability for SMS

or email services, which are provided by

network operators. The terms and con-

ditions of the respective network opera-

tors apply in this context.

Operational reliability and liability

Operational reliability

5619 832 GB

Heating system

■ The Vitocom 100, type LAN1 can be

used for one single boiler system with

Vitotronic control unit, with or without

heating circuits downstream.

■ The max. number of devices (LON

subscribers) comprising boiler and

heating circuit control units is 30.

Supported heat sources

For an up to date list of supported heat

sources, see Online help Vitodata 100

(www.vitodata100.com).

IP network

■ DSL router with a free LAN connection

(on site).

■ Internet connection with "flat rate" (flat

rate tariff independent of time and

data volume) with high level of availa-

bility, i.e. the Vitocom 100 is perma-

nently connected with the Vitodata

server.

■ Have dynamic IP addressing (DHCP)

in the network (LAN) checked on site,

and if required set up, by an IT expert

prior to commissioning.

■ Determine the routing and safety

parameters in the IP network (LAN) so

that port 80 and port 443 are approved

for direct outgoing connections. Prior

to commissioning have this checked

on site by an IT expert and, if neces-

sary, set up.

Note

During operation, the Vitocom 100

establishes a secure internet connection

to the Vitodata server. The Vitocom 100

cannot be connected to any other serv-

ers.

User account on the Vitodata server

Operating a Vitocom 100 and using the

Vitotrol app require a valid user account

on the Vitodata server. Registration is

possible either using the Vitodata 100

user interface or the Vitotrol app (see

page 23).

Operator unit for the Vitotrol app

Recommended mobile end device (for

operating system, see App Store):

■ iPhone 4 and iPhone 4S

■ iPad and iPad2

■ iPod Touch with retina display

Preparing for installation

System requirements

5619 832 GB

Installation

Operator unit for the Vitodata 100

user interface

Computer equipped with the following:

■ Windows XP, Windows Vista, Win-

dows 7 operating system

■ Web browser

Microsoft Internet Explorer,

Version 8.0

Mozilla Firefox, Version 3.0

■ 'Live' internet connection

Recipients

■ End device (e.g. computer) for receiv-

ing email.

■ Mobile phone for receiving SMS (only

with internet service "Vitodata 100

fault management").

■ Fax for receiving messages (only with

internet service "Vitodata 100 fault

management").

Operation with the Vitotrol app

For remote control of Viessmann heating systems with Vitotronic control units via IP

networks.

AHeat source with control unit (see

page 7)

BLON cable

CVitocom 100

DIP network (on site)

EDSL router (on site)

FSecure internet connection to the

Vitodata server

GVitodata server

HMobile end device (see page 7) with

the Vitotrol app:

■ Remote control of the heating sys-

tem.

■ Message retrieval.

Preparing for installation

System requirements (cont.)

5619 832 GB

Functions

Vitotrol app control functions

■ Setting set temperatures.

■ Setting operating programs.

■ Scanning operating conditions and

temperatures

Note

■ The Vitotrol app only allows the user to

access one system at a time using a

single end device.

■ For further information on the Vitotrol

app, see www.viessmann.de/vitotrol-

app.

Forwarding messages

Pending messages in the heating sys-

tem, e.g. sensor or burner faults are

transferred via LON to the Vitocom 100.

The Vitocom 100 transmits these mes-

sages to the Vitodata server. The Vitotrol

app scans the status of the heating sys-

tem cyclically and displays the mes-

sages.

Note

Heating system messages are only dis-

played if the Vitotrol app is enabled on

the mobile end device.

Content of messages

■ Notification type

■ Message code

■ Message text

Heat source installation and serv-

ice instructions

Preparing for installation

Operation with the Vitotrol app (cont.)

5619 832 GB

Installation

For remote monitoring and control of Viessmann heating systems with Vitotronic

control units via IP networks.

AHeat source with control unit (see

page 7)

BLON cable

CVitocom 100

DIP network (on site)

EDSL router (on site)

FSecure internet connection to the

Vitodata server

GVitodata server, registration and

log-in via www.vitodata100.com

HComputer:

■ Remote control of the heating sys-

tem via the Vitodata 100 user

interface

■ Receipt of messages via email

KFax for receiving messages (only

with internet service "Vitodata 100

fault management")

LMobile phone for receiving mes-

sages via SMS (only with internet

service "Vitodata 100 fault manage-

ment")

Functions

Vitodata 100 control functions

■ Setting set temperature values, heat-

ing curve slope and level.

■ Setting operating programs, holiday

programs and switching times.

■ Setting party or economy mode.

■ Scanning operating conditions and

temperatures

Preparing for installation

Operation with Vitodata 100 user interface

5619 832 GB

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