ULTRA TEC Supercom 4400 Manuel utilisateur

305–014000

USING YOUR

SUPERCOM 4400™

Ultratec, Inc.

450 Science Drive

Madison, WI 53711

(608) 238-5400 (Voice/TTY)

Fax: (608) 238-3008

Email: service@ultratec.com

www.ultratec.com

Seventh edition

November 2002

First printing

and Turbo Code are registered trademarks of Ultratec, Inc.

Supercom 4400, TTY Announcer and Auto ID are trademarks of Ultratec, Inc.

Acknowledgement

In 1963, Dr. Robert H.Weitbrecht, an

American physicist who was deaf, devel-

oped an acoustic coupler that could

send and receive teletypewriter signals

over the telephone lines. His invention,

the Weitbrecht Modem, enabled people

who are deaf to use the telephone for

the first time.

While modern technology now makes it

possible to build advanced microcom-

puter devices like your new Ultratec

text telephone, the Weitbrecht modem

remains the major technological break-

through that began telecommunications for the deaf. Ultratec wishes

to acknowledge the importance of Dr.Weitbrecht’s contribution to

the welfare of people who are deaf the world over.

Dr. Robert H. Weitbrecht,

1920-1983, inventor of the

first text telephone modem.

CONTENTS

Important safety instructions p. 4

Introduction p. 6

Overview of the Supercom 4400 7

CHAPTER 1 Setup p. 9

Plugging in power and a telephone line 10

About the control key 12

About Auto ID™12

Supercom 4400 function keys 14

CHAPTER 2 Calling p. 17

Making a call in direct connect + 18

Dialing tips 19

Answering a call in direct connect 21

Acoustic calling and answering 22

Using Turbo Code®23

Turbo Code interrupt + 24

Reading conversation memory + 25

Clearing conversations 26

CHAPTER 3 Advanced calling p. 27

Using the greeting memo + 28

Using the TTY Announcer™+29

Wait for response + + 30

Using the relay voice announcer + 30

Saving relay information + 31

Relay dialing + 33

About E-Turbo™34

Relay dialing with E-Turbo + 37

Auto busy redial + + 38

Change to other TTY + + 38

Three-way calling + + 39

Transferring a call + 40

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CONTENTS • 1

CHAPTER 4 Auto-answer p. 41

How auto-answer works 42

About auto-answer memory 42

Turning on auto-answer + 43

Turning off auto-answer 43

Interrupting auto-answer 43

Reading auto-answer messages 44

Changing the contents of the preprogrammed

auto-answer memo + 45

Changing to a different auto-answer memo + 46

Auto-answer options 46

Remote message retrieval 48

CHAPTER 5 Memos p. 51

Saving a memo + 52

Sending a memo + 54

Editing a memo + 55

Clearing a memo + 55

Clearing all memos + 56

Saving a conversation as a memo + 56

CHAPTER 6 Directory p. 57

Saving a telephone number + 58

Dialing from the direcotry + 59

Editing a number + 60

Clearing a number + 60

Clearing all telephone numbers + 60

CHAPTER 7 Options p. 61

Setting the print case + 62

Setting the display mode + 62

Setting pulse dialing + 63

Setting the number of auto-answer rings + 63

Setting the auto-answer memo + 64

Changing the auto-answer password + 64

Changing the greeting memo + 65

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2 • CONTENTS

Saving relay information + 65

Turning off Turbo Code + 66

Turning on E-Turbo + 66

Setting relay preferences + 67

Setting relay carrier of choice + 68

Relay User ID + 68

Turning off Auto ID + 68

Turning off interrupt + 69

Changing ASCII seek time + 69

Turning off the auto-answer

relay voice announcer + 69

CHAPTER 8 Care & repair p. 71

About the batteries 72

Replacing the batteries 73

Troubleshooting 74

Repair 76

CHAPTER 9 Codes p. 77

Setting the Baudot code baud rate + 78

Optional ASCII code + 78

Turbo Code lock + 81

APPENDIX A Using an external printer p. 83

Setting up an external printer 84

Turning the printer on and off + 84

Other printer information 85

Printing memos + 85

Printing directory numbers + 86

Sticky keys p. 87

Specifications p. 88

Index p. 91

Conversation etiquette Back cover

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CONTENTS • 3

Important safety instructions

When using your Supercom 4400, basic safety precautions should

always be followed to reduce the risk of fire, electric shock, and

injury to persons.

Save these instructions!

1. Read and understand all instructions.

2. Follow all warnings and instructions on the Supercom 4400.

3. Unplug the Supercom 4400 from the wall outlet before

cleaning. Do not use liquid or aerosol cleaners. Use a damp

cloth for cleaning.

4. Do not use the Supercom 4400 near water, for example, near a

bath tub, wash bowl, kitchen sink, laundry tub, in a wet

basement, or near a swimming pool.

5. Do not place the Supercom 4400 on an unstable cart, stand, or

table. The Supercom 4400 may fall, causing serious damage to

the Supercom 4400.

6. The Supercom 4400 should be operated only from the type of

power source indicated on the marking label. If you are not

sure of the type of power supply to your home, consult your

dealer or local power company.

7. Do not allow anything to rest on the power cord. Do not locate

the Supercom 4400 where people can walk on the cord.

8. Do not overload wall outlets and extension cords. This

overloading can result in a fire or electric shock.

9. To reduce the risk of electric shock, do not disassemble the

Supercom 4400, but take it to a qualified service person when

service or repair work is required. Opening or removing covers

may expose you to dangerous voltages or other risks. Incorrect

re-assembly can cause electric shock when the Supercom 4400

is subsequently used.

10. Avoid using a telephone (other than a cordless type) during an

electrical storm. There is a remote risk of electric shock from

lightning.

4 • IMPORTANT SAFETY INSTRUCTIONS

11. Unplug the Supercom 4400 from the wall outlet and refer

servicing to qualified service personnel under the following

conditions:

a. When the power supply cord or plug is damaged or

frayed.

b. If liquid has been spilled into the Supercom 4400.

c. If the Supercom 4400 has been exposed to rain or water.

d. If the Supercom 4400 does not operate normally by

following the operating instructions. Adjust only those

controls that are covered by the operating instructions.

Improper adjustment of other controls may result in

damage and will often require extensive work by a

qualified technician to restore the Supercom 4400 to

normal operation.

e. If the Supercom 4400 has been dropped and/or damaged.

f. If the Supercom 4400 exhibits a distinct change in

performance.

12. Do not use the Supercom 4400 to report a gas leak in the

vicinity of the leak.

13. Ultratec recommends plugging your Supercom 4400 into a

surge-protected outlet. This will protect the TTY from

damage caused by electrical surges due to lightning or other

causes.

Battery safety

Caution: To reduce the risk of fire or injury to persons, read and

follow these instructions:

1. Use only the type and size battery specified in the battery

instructions for your unit.

2. Do not dispose of the batteries in a fire. Cells may explode.

Check local codes for possible special disposal instructions.

3. Do not open or mutilate the batteries. Released electrolyte is

corrosive and may cause damage to the eyes or skin. It may be

toxic if swallowed.

4. Exercise care in handling batteries in order not to short them

with conducting materials such as rings, bracelets, and keys.

The battery or conductor may overheat and cause burns.

IMPORTANT SAFETY INSTRUCTIONS • 5

INTRODUCTION

Welcome to the Supercom 4400™TTY from Ultratec. Your new

TTY has the following special features:

A ring flasher that tells you that someone is calling.

Turbo Code®communication protocol. This feature transmits

signals to other Turbo Code TTYs as fast as you type. Turbo Code

also lets you interrupt the other person’s typing.

E-Turbo™simplifies calling through relay services that support E-

Turbo, letting you directly dial the person you want to call.

A relay voice announcer that sends a voice message saying,

“Please use text telephone or dial relay,” followed by the number of

your relay service.

Other features that make calling quick and easy are:

• Auto-answer answers calls while you are gone and plays back

messages when you return or when you call from another TTY.

• Call progress displays ringing or busy status of the telephone

line.

• Keyboard dialing from the keyboard or memory, and

redialing of the last number called.

• Relay Dial automatically dials your relay service.

• Call transfer, conference calling, and credit card calling.

• 32k memory—enough to save hundreds of memos and

telephone numbers.

•An extra telephone jack for a signaler or telephone.

• Sticky keys, a feature that allows typing with only one finger

if necessary.

• Auto ID™alerts people that you are calling by TTY.

Please note that in this manual TTY, TDD, and text telephone all

refer to the same device.

6 • INTRODUCTION

Overview of the Supercom 4400

INTRODUCTION • 7

Top view

Back view

8 • INTRODUCTION

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