ULTRA TEC CapTel 200 Manuel utilisateur

USING YOUR

CapTel

™

305-014203

Model 200

Ultratec, Inc.

450 Science Drive

Madison,WI 53711

(888) 269-7477 (Voice/CapTel)

(800) 482-2424 (TTY)

(608) 238-3008 (Fax)

captel@captelmail.com (Email)

www.captionedtelephone.com

IMPORTANT! Dialing 911 in an Emergency

To reach help as quickly as possible in an emergency, all

single line CapTel calls placed to 911 connect directly to

Emergency 911 Services. 911 calls are not routed through

the captioning service. This means:

• Emergency 911 calls are not captioned in the same

manner as regular CapTel calls.

• Emergency 911 calls are treated as VCO calls* during

which the 911 call-taker can hear everything you say,

and then types his/her response which appears on the

CapTel display screen.

• You speak directly into the handset, as you would

with any other CapTel call. The 911 call-taker will hear

everything you say. You may not be able to hear the

call-taker, but he/she can type instructions to you, which

will appear on the CapTel display screen.

• Watch the CapTel display screen for information.

Please familiarize yourself with Dialing 911 in an

Emergency on page 28.

* VCO stands for “Voice Carry Over”, a service common in relay

in which callers speak for themselves and read typed responses.

Third edition

September 2005

First Printing

is a registered

trademark of Ultratec, Inc.

CapTel is a trademark and

service mark of Ultratec, Inc.

CONTENTS

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Calling & Answering . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Adjusting the Sound . . . . . . . . . . . . . . . . . . . . . . . . . .11

Using Calling Features . . . . . . . . . . . . . . . . . . . . . . . . .14

Menu Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Advanced Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Dialing 911 in an Emergency . . . . . . . . . . . . . . . . . . .28

Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Care & Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

CONGRATULATIONS

Thank you for selecting the new Captioned Telephone, or CapTel™

the exciting new breakthrough in telephone communication.

With CapTel, you not only hear what the caller says, you can also

read word-for-word captions of everything the other person says.

TOLL-FREE CAPTIONING SERVICE VOICE NUMBER

Give people who call you the Captioning Service number in order

for you to get captions when they call (use the enclosed Call-me

Cards). See directions on page 9 to get captions on incoming calls.

Captioning Service

Voice Number . . . . . . . . . . . . . . . . . . . . . . .1-877-243-2823

Exceptions:

Federal Relay CapTel Calls . . . . . . . . . . . . . . . . . . . .1-888-801-7210

Spanish-to-Spanish Captioning Calls . . . . . . . . . . .1-866-217-3362

California Residents Only (Non-Federal) . . . . . . .

1-866-399-9050

California Spanish-to-Spanish Only . . . . . . . . . . . .

1-866-399-9090

OVERVIEW

How Does

CapTel

Work?

CapTel works like any other amplified telephone, with one

important difference. It also displays written captions, which

are provided by a captioning service, of everything the other

person says. Captions are treated with absolute

confidentiality.

Everything the

person says also

goes through a

Captioning Service,

which transcribes

his words into

captions using

the latest in

voice-recognition

technology.

Talk to the person

you are calling.

Listen to his

responses.

Captions of what

the person says

appear on your

CapTel display.

Features

OVERVIEW

TOP VIEW

1. Handset hook

2. Display screen

3. Display buttons

4. Number buttons

5. Menu button

6. Flash button

7. Hold button

and light

8. Volume button

and light

9. Caption button

and light

10. Ringer Volume

control

11. Conversation

Tone control

12. Conversation

Volume control

13. Mini Keyboard

(under flip cover)

14. 3.5mm Headset

jack (left) and

2.5mm Audio

jack (right)

BOTTOM VIEW

(shown without

desktop/wall footplate)

15. Power jack

16. Telephone

line jacks

17. Handset

cord jack

Display & Display Buttons

The display screen provides word-for-word captions during your

conversation. The screen also displays the menu when you

press the button. Use the display Buttons to make

selections when using the menu system.

Menu Button

The button allows you to personalize settings such as

display contrast and ringer pitch. You also use the button

to set up the CapTel for office use. Menus appear on the

display, and you can advance through the menu options by

pressing the button repeatedly.

Caption Button

Before you make an outgoing call, you can set your CapTel

either to display captions or to turn captions off. When the red

light over the button is lit, the Caption feature is on and

your outgoing call will be automatically directed through the

captioning service. You can change the Caption feature setting

to off or to on by pressing the button before you dial

. See

Calling & Answering

on page 8 for more information about

placing calls with captions.

Volume (VOL) Button & Slide Control

When you need amplification, use the slide control to

make adjustments. For an added boost during each call, press

the button. The boost turns off when the handset is hung

up (see also Tone Slide Control on page 5).

VOL

VOLUME

CAPTION

OVERVIEW

Tone Slide Control

The Tone Slide Control allows you to adjust the quality of sound

that comes through the handset to a frequency range that works

best for you. With the slide control, you can increase low-

or high-frequency sounds for utmost clarity.

Hold Button (Mute for Captioned Calls)

During a non-captioned call, you can put the caller on hold by

pressing the button. Neither you nor the person on the

other end of the line will hear sounds from the line. If you press

this button during a captioned call, the feature works like a

mute button. You will still receive captions and hear the

person’s voice coming through the handset, but they will not be

able to hear what you say or any background noises.

Loud Ringer

The ringer has volume control so you can select the ring volume

that works best for you. There is also a

Ringer Pitch

option in

the menu.

Flash Button (Non-Captioned Calls Only)

Some telephone service features like call-waiting require a “hook

flash” which is a very brief interruption of the connection, like

hanging up the phone for one second. The timing for a hook

flash can be tricky but the button times it perfectly so you

will not accidentally disconnect your call.

Mini Keyboard

The Miniature Keyboard, hidden beneath a flip cover on the front

of the CapTel, is used only in rare instances for programming. It

is not designed to send text messages over the telephone.

2.5mm/3.5mm Audio Jacks

You can plug a headset, neckloop, or other assistive device into

your CapTel to maximize audio quality or for convenient hands-

free use.

FLASH

HOLD

TONE

OVERVIEW

INSTALLATION

CapTel includes the following parts:

Handset with coiled cord

AC adapter

7-foot telephone line cord

6-inch telephone line cord (use when mounting on wall)

Desktop/wall footplate

CAUTION! Do not plug the CapTel into any telephone line

other than a standard, analog telephone line or an analog

port. Connection to a digital telephone line may damage the

CapTel or the telephone system and will void your warranty.

You may connect to a Digital Subscriber Line (DSL) only if

there is an inline analog filter between the phone jack and

the CapTel.

STEP 1 – Select a Location

The CapTel requires a standard (analog) telephone line like

those in most homes. If you are installing the CapTel in an

office setting, check with the telephone system administrator to

make sure you are using an analog port such as is used by some

computer modems, some fax machines, or a direct-connect text

telephone (TTY).

Set up the CapTel in a place where:

There is an electrical outlet nearby.

There is a phone jack nearby.

The surface it is set on, or mounted to, is stable and secure.

The area is protected from excessive heat or humidity.

INSTALLATION

STEP 2 – Set Up the

CapTel

For Desktop Use

1. Plug the AC adapter cord into the

round power jack on the bottom

of the CapTel.

2. Plug the telephone line cord into

the first (left) telephone line jack.

3. Attach the desktop/wall footplate,

making sure the larger side is

along the top edge of the CapTel.

4. Plug the telephone line cord into

the wall jack and the AC adapter

into an electrical outlet.

For Mounting on Wall

To mount the CapTel on a wall, follow the above instructions

with the following changes:

1. Flip the handset hook over so

that the hook points up.

2. Plug the 6-inch telephone line cord

into the telephone jack.

3. Attach the desktop/wall footplate,

making sure the larger side is down.

4. Plug the telephone cord into

the wall jack. Then, line up

the holes in the desktop/wall

footplate with the studs on the wall.

Hook the footplate on the studs and pull down.

NOTE: To personalize the menu settings after setup, see

pages

18-23. For additional setup instructions, see page 36.

CALLING & ANSWERING

Placing a Call with Captions

Using the CapTel is easy —just pick up the handset and dial:

1. Verify that the Caption feature is on.The red light over the

button should be lit. If the light is not on when placing

an outgoing call, turn on the feature by pressing the

button.

2. Pick up the handset. Dial the phone number of the person

you are calling (example: 555-1234). Remember to dial a

1 + area code if the number is long distance.

After a few seconds you will see

a message letting you know

that the Captioning Service is

being connected to your CapTel

phone. Once connected, the

Captioning Service dials the

person you are calling.

4. You may begin speaking as

soon as you hear the other

person answer or see the

Signal Meter flicker (see

Knowing What is Happening

on the Line on page 13).

NOTE: If the Caption feature is

off when you dial, the Captioning

Service will not be connected and you will not receive captions.

You cannot turn on captions manually in the middle of a call.

If you would like captions, hang up, turn on the Caption feature,

and place the call again.

CAPTION

Using CapTel in an Office Setting or with Call-waiting

NOTE: If you need to dial a number for an outside line and/or

you have call-waiting, see page 19 before placing your first

call. For additional calling instructions and tips, see Helpful

Tips on page 31.

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