Install the appliance in a location which is suitable for
fire-fighting, and equipped with all services such as air
and electricity supply and provision for discharging
combustion gases.
If there is a fire in the flue pipe, extinguish the appliance,
disconnect it from the power supply and never open the
door. Then contact the competent authorities.
If the appliance is in storage, it should be in a place that
is free of damp, and it should not be exposed to
extremes of temperature.
It is inadvisable to base the appliance directly on a floor
(if located indoors), and if the floor is made of
flammable material, it must be suitably insulated.
Do not light the appliance with flammable materials if
the ignition system breaks down.
INFORMATION
In case of any problems, get in touch with your dealer,
or a qualified engineer authorised by T R Engineering
Ltd, and if a repair is necessary, insist on the use of
original spare parts.
Use only fuel recommended by T R Engineering Ltd
(Enplus-A1) may be used with this appliance.
Periodically check and clean the smoke outlet ducts
(connection to the flue pipe).
Accumulated un-burnt pellets in the burner after
repeated failed ignitions must be removed before
lighting.
Always keep the cover of the fuel hopper closed.
Keep this instruction manual safe as it must stay with
the appliance throughout its working life. If the
appliance is sold or transferred to another user, always
make sure that the booklet goes with the product.
If it gets lost, ask T R Engineering Ltd or your authorised
dealer for another copy.
2.3 Guarantee Conditions
T R Engineering Ltd offers the following warranties on this
appliance.
Leaks in the heat exchanger –5 years
Faulty electrical components (motors, fan, controller) - 2
years
Pump, Ignition element –1 year
From the date of first ignition of the appliance as proved by a
valid commissioning report which gives the name of the
Installer/Commissioning Engineer and the date on which the
commissioning took place. The guarantee is conditional on
the commissioning report being filled in and returned to the
manufacturer within 10 days, and requires that the product
be installed and commissioned by an approved T R
Engineering Ltd installer according to the detailed
instructions given in the instruction booklet supplied with
the product.
The term “guarantee” is to be understood to denote the free
of charge replacement or repair of parts recognised to have
been defective at the start by reason of manufacturing
defects.
2.3.1 Limitations
The above guarantee does not cover parts subject to normal
wear such as gaskets, fibre board on doors. Damage to the
burner pot, baffles and ash pan is not covered if inserted
incorrectly. The replacement parts will be guaranteed for the
remainder of the guarantee period starting from the date of
commissioning of the product.
2.3.2 Exclusions
The warranty excludes all ancillary products associated with
the system (e.g. flue pipes, external circulation pumps, bulk
hoppers and augers, plumbing and electrical systems). The
warranty does not cover third party damage to the product
or damage caused by the plumbing (an example would be an
inappropriately sized expansion vessel) or electrical system.
Warranty does not cover issues arising from pellets that do
not conform to Enplus-A1.
Recommendations advised to the customer to be carried out
during commissioning must be completed and advised to
your local dealer in order to validate the warranty.
The requirement for the flue installation, particularly in
relation to draught, is the responsibility of the system owner.
Compliance with local Building Regulations must be adhered
to.
The warranty does not cover misuse of the product or
sabotage.
Any consequential loss or damage caused by the failure of a
component on this product is not covered.
T R Engineering Ltd refuses to accept any responsibility for
any damage which may be caused, directly or indirectly, by
persons, animals or things in consequence of the failure to
observe all the prescriptions laid down in the instruction
booklet, especially those concerning warnings on the subject
of installation, use and maintenance of the appliance.
Damage caused by transport and/or handling is excluded
from the guarantee.
The guarantee will be invalidated in the event of damage
caused by tampering with the appliance, atmospheric
agents, natural disasters, electrical discharges, fire, defects in
the electrical system, and caused by lack of, or incorrect,
maintenance in terms of the manufacturer’s instructions.
CLAIMS UNDER THE GUARANTEE
The request for action under the guarantee must be
addressed to the Dealer/Retailer, who will forward the
claim to WES’s technical assistance service. T R
