Tescom NEOLINE PRO 1kVAS Manuel utilisateur

ONLINE UPS

1-3 kVA

Uninterruptible Power Supply System

User Manual

1 phase In / 1 phase Out

NEOLINE PRO

Βόλου 7, 183 46 Μοσχάτο

Volou 7, 18 346, Moschato, Greece

+30 210 9590080

[email protected] www.tescom-ups.gr

www.tescom-ups.gr

NEOLINE PRO �1/1 �1-3 kVA �ONLINE UPS

USER MANUAL

Table of Contents

Safety Information ................................................................................. 1

1.1

UPS safety information ........................................................................... 1

1.2

Battery safety information ....................................................................... 1

Product Overview .................................................................................. 3

2.1

Specifications .......................................................................................... 3

2.2

Rear panel features................................................................................. 5

Installation.............................................................................................. 7

3.1

Unpacking inspection .............................................................................. 7

3.2

Installation information ............................................................................ 7

3.3

Installation and output connection .......................................................... 8

Network Functions ................................................................................ 8

4.1

Communication port ................................................................................ 8

4.2

EPO port（optional）......................................................................................9

4.3

Intelligent card (optional) ......................................................................... 9

Operation.............................................................................................. 10

5.1

Button operation .................................................................................... 10

5.2

Display interface....................................................................................11

5.3

UPS On/Off operation ........................................................................... 12

5.4

UPS Settings .........................................................................................13

5.5

Parameters inquiring operation .............................................................14

5.6

Operation mode..................................................................................... 16

Fault Messages....................................................................................17

Troubleshooting ..................................................................................21

NEOLINE PRO �1/1 �1-3 kVA �ONLINE UPS

USER MANUAL

Safety Information

1.1

UPS safety information

Read all safety information and operating instructions carefully before attempting to

install, service or maintain the UPS. Save this manual properly for reuse.

This UPS is intended for indoor use only.

Do not operate this UPS in direct sunlight, in contact with fluids, or where there is

excessive dust or humidity.

Be sure the air vents on the UPS are not blocked. Allow adequate space against

the wall for proper ventilation.

Do not open the UPS case as you will, there is a high risk of electric shocks inside.

All connection/wiring/servicing must be performed by a qualified electrician.

Do not connect to the equipment like hair dryer or electric heater.

Do not use liquid extinguisher if there is a fire, a dry powder extinguisher is

recommended.

CAUTION

UPS has high voltage inside, do not repair it by yourself. If any questions, please

contact local service center or dealer.

1.2

Battery safety information

Environmental factors impact battery life. Elevated ambient temperatures, poor

quality utility power, and frequent short duration discharges will shorten battery life.

Replacing battery periodically can help to keep UPS in normal state and assure

backup time required.

Battery installing or replacing should be performed by a qualified electrician. If you

want to replace the battery cable, please purchase it from our local service center

or distributors to avoid fever and lighter which can cause fire by inadequate power

capacity.

Batteries may cause electric shocks and have a high short circuit current, follow

below requirements before installing or replacing the batteries.

A. Remove wristwatches, rings, jewelry and other conductive materials.

B. Only use tools with insulated grips and handles.

C. Wear insulated shoes and gloves.

D. Do not put the metal tools or parts on the batteries.

E. Before disconnecting the terminals from the batteries, cut off all the loads

to the batteries first.

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NEOLINE PRO �1/1 �1-3 kVA �ONLINE UPS

USER MANUAL

Do not dispose of the batteries with fire. The batteries may explode.

Do not open or mutilate batteries. Released electrolyte inside is harmful to the skin

and eyes, and maybe toxic.

Do not connect the positive pole and negative pole directly, otherwise it will cause

electric shocks or will be on fire.

The battery circuit is not isolated from the input voltage, high voltage may occur

between the battery terminals and ground, check if there is no voltage there before

touching.

Note：

：

Symbol instructions:

Symbol Significations Symbol Significations

Caution

Protective earth

Danger! High Voltage!

Disable/mute audible

alarm

Turn on

Overload

Turn off

Battery inspection

Standby or Shutdown

Repeat

Display screen repeat key

Battery

NEOLINE PRO �1/1 �1-3 kVA �ONLINE UPS

USER MANUAL

Product Overview

2.1

Specifications

Model

1KVA S(T)

1KVA XL(T)

2KVA S(T)

2KVA XL(T)

3KVA S(T)

3KVA XL(T)

Rated Capacity

1 kVA / 900 W

2 kVA / 1800 W

3 kVA / 2700 W

Input

Rated input voltage

208 Vac / 220 Vac / 230 Vac / 240 Vac

Rated input frequency

50 Hz / 60 Hz (auto-sense)

Input voltage range

110 ~ 176Vac (power derating linearly between 50% and 100% load);

176 ~ 280Vac (no derating); 280 ~ 300Vac (power derating 50%)

Input frequency range

40~70 Hz

PFC

≥0.99

THDI

≤ 6%

Bypass voltage range

-25% ~ +15% (settable)

Output

Output voltage

208 Vac / 220 Vac / 230 Vac / 240 Vac (settable)

Voltage accuracy

±1%

Output PF

0.9

Inverter overload

capability

105% ~ 125% load: transfer to bypass in 1 min;125% ~ 150% load: transfer to

bypass in 30 s;

>150% load: transfer to bypass in 300 ms;

Load crest

3:1

From mains mode to

BAT mode

0ms (transfer time)

From mains mode to

bypass

4 ms (typical)

Efficiency

Line mode

90%

91%

92%

BAT mode

85%

86%

87%

ECO mode

95%

96%

97%

Output

frequency

Line mode

Same as input frequency

BAT mode

(50 / 60 ±0.1) Hz

Total voltage harmonic

distortion

≤2% (linear load); ≤ 5% (non-linear load)

4www.tescom-ups.gr

NEOLINE PRO �1/1 �1-3 kVA �ONLINE UPS

USER MANUAL

Batteries

Battery type Sealed lead acid maintenance free battery

DC voltage 24 V 36 V 36 V 48 V 72 V 72 V 72 V 96 V 96 V

Inbuilt battery

12 V / 9

12 V /

/ 12 V / 9

12 V /

/ 12 V /

9 Ah

12 V / 7

Quantity 2 3 3 4 6 6 6 8 8

Charger output

voltage

27.1

±0.4

40.7

±0.6

40.7

±0.6

54.2

±0.8

81.3

±1.2

81.3

±1.2

81.3

±1.2

108.4

±1.6

108.4

±1.6

Recharging time Recover 90% capacity in 3 hours for standard models

Charging current

(Max.)

Standard model: 1 A

Long time model: 6A /12A

System Control and Communications

Protections

Over-temp protection; Fan testing protection; Overload protection; Output

short circuit protection; Battery discharge protection

Communication port Standard: RS232; Options: USB, SNMP card, dry contacts

Display LCD

Environmental

Operating humidity 0 ~ 90 % RH @ 0 ~ 40°C (non-condensing)

Storage temperature -25°C ~ 55°C(exclude batteries)

Operating altitude ≤1000m, above 1000m, derate 1% for each rising 100m

Protection class IP20

Noise level ≤50dB (at 1m)

Others

Dimensions (mm)

W × D ×H

440×468×88

440×658×88

440×

468×88

440×

658×88

440×468×88

Weight (kg) 12.26 13.78 7.58 22.73 25.86 9.66 29.26 9.45 10.04

* Derate capacity to 70% in CUCF mode and to 90% when the output voltage is adjusted to 208Vac.

Note：

Model Type Model Type

1kVA S(T) 1 kVA Standard model 1kVA XL(T) 1 kVA Long backup model

2kVA S(T) 2 kVA Standard model 2kVA XL(T) 2 kVA Long backup model

3kVA S(T) 3 kVA Standard model 3kVA XL(T) 3 kVA Long backup model

NEOLINE PRO �1/1 �1-3 kVA �ONLINE UPS

USER MANUAL

2.2

Rear panel features

1ΚVA S(T) (DC24V)

2ΚVA S(T) (DC24V)

6www.tescom-ups.gr

NEOLINE PRO �1/1 �1-3 kVA �ONLINE UPS

USER MANUAL

3ΚVA S(T) (DC24V)

①AC input socket ⑤EPO (Emergency Power Off) port

②Battery connector ⑥RS232 port

③Fan ⑦Intelligent slot

④USB port ⑧Output sockets

Note:

The figure is for reference only. Due to the technology upgrading and development,

the real unit might be different from the figure.

NEOLINE PRO �1/1 �1-3 kVA �ONLINE UPS

USER MANUAL

Installation

3.1

Unpacking inspection

Open the UPS package and inspect the contents upon receipt. The accessories

attached to the UPS contain a power cord, a user manual, communication cable,

CD-ROM. The long backup model also includes the cable for connection to battery

bank.

Check if the unit is damaged during transport. Do not power on and notify the carrier

and dealer if find damaged or parts missing.

Verify this unit is the model you want to buy. Check the model name showed both

on the front panel and rear panel.

Note:

Keep the packaging box and packaging materials for future transport use. The

equipment is heavy. Always handleit with care.

3.2

Installation information

The UPS installation environment must be in good ventilation, away from water,

flammable gases and corrosive entities.

Do not lie down the UPS against the wall so that front and side panel air intake hole,

rear panel air outtake hole will be unobstructed.

The ambient temperature around the UPS should be within 0℃~40℃（non-

condensing）.

If dismantling the machine at low temperatures, there may be condensation droplets,

users can not install or operate it before UPS completely got dry both inside and

outside, otherwise there will be danger of electric shocks.

Place the UPS near the mains source so that can cut off utility power without any

delay in case of emergency.

Make sure the load connected to the UPS is off when users connect it to UPS, and

then turn on the load one by one later.

Connect the UPS with the power outlet which is over-current protected. Do not

connect the UPS with power outlets whose rated current is less than the maximum

input current of this UPS.

All power outlets should be configured with earthing device for safety.

UPS could be electrified or powered no matter the input power cord is tied or not,

even when the UPS is off. The only way to cut off the output is switching off the UPS

and disconnecting the mains power supply.

8www.tescom-ups.gr

NEOLINE PRO �1/1 �1-3 kVA �ONLINE UPS

USER MANUAL

For all standard model UPS, it is advised to charge the batteries over 8 hours before

using. Once the AC mains power energizes the UPS, it will automatically charge the

batteries. Without prior charging, UPS output remains as usual but with shorter

back-up time than normal.

When connected to motor, display equipment, laser printer etc., UPS power

selection should be based on the startup power of the load which is usually twice

as rated power.

Wiring by a qualified electrician is required. Ensure input cables and output cables

are connected correctly and firmly.

If install a leakage current protective switch, please install it on output cable.

3.3

Installation and output connection

Normally, output connection of 1~3kVA series is configured with power outlets or

terminal blocks, users can plug the load cable into the UPS power outlets to energize

the load. Make sure the mains cable and breakers in the building are enough for the

rated capacity of UPS to avoid the hazards of electric shock or fire.

Network Functions

4.1

Communication port

Users could monitor the UPS system through the communication port such as standard

RS232 port and USB port with computer. Connecting this UPS with computer by

communication cable could achieve UPS management easily.

>RS232 port：

：

Pins 1 2 3 4 5 6 7 8 9

Indication empty send receive empty ground empty empty empty empty

Note:

RS232 interface is set as below:

Bit rate: 2400 bps

Byte: 8bit

Completion code: 1 bit

Bit pattern: None

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