Terayon TA-102 Instructions d'installation

Terayon Communication Systems

TA 102/202 eMTA

Technical Support Guide

Part No. 8500276 Rev B

December 2004

ii TA 102/202 Technical Support Guide

Contacting Terayon Communication Systems

You can contact Terayon Communication Systems as follows:

•Telephone: (888) 783-7296 (888-7-Terayon) or 408-235-5823, 24 hours a day, 7 days a week

•Postal mail:

Terayon Communication Systems

4988 Great America Parkway

Santa Clara, CA 95054, U.S.A.

•e-mail: [email protected] (for technical support)

[email protected]m (for product information)

•Feedback and suggestions to Technical Publications Group:

techpubs@terayon.com

•Worldwide Web: http://www.terayon.com

European Support

•Telephone: 32.1.638.4772

•email: [email protected] (for technical support)

Asia/Pacific Support

•Telephone: 852.2111.5980

•email: apsupport@terayon.com (for technical support)

TA 102/202 Technical Support Guide iii

Contents

Chapter Preface

Why Use This Guide? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii

How To Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii

Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii

Icons Used in This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Chapter 1 Overview

What is an Embedded MTA? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

MTA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Cable Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

The TA 102/202 eMTA at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

Hardware Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

TA 102/202 eMTA Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5

RF Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

High Speed Data Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6

POTS Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6

Speech Codec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7

MIB Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9

Quality of Service (QoS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9

Standards Compliancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

DOCSIS 2.0/Euro-DOCSIS 1.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

PacketCable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Chapter 2 Installation

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Terayon TA-102 or TA-202 MTA Modem Package Contents . . . . . . . . 2-2

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

MTA Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

What the Customer Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Modem Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

CATV Coax Cable to TA-102/202 eMTA . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Connecting the Power Adapter to the TA-102/202 eMTA . . . . . . . . . . . . . .2-7

Connecting the TA-102/202 eMTA to a PC . . . . . . . . . . . . . . . . . . . . . . . . .2-9

Connecting the 10/100 Base-T Ethernet Cable. . . . . . . . . . . . . . . . . . .2-9

Connecting the USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11

Connecting A Telephone to the TA-102/202 eMTA . . . . . . . . . . . . . . . . . .2-13

iv TA 102/202 Technical Support Guide

TA-102/202 eMTA Start Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14

Front Panel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

BU 802 Battery Backup Unit Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Readying the Installation Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

Unpacking the BU 802 Battery Backup Unit. . . . . . . . . . . . . . . . . . . . . . . .2-18

Battery Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19

eMTA/BBU Mating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21

BU 802 Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

Power Up and Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24

Battery Status LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25

BU 802 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-27

Chapter 3 Troubleshooting

Troubleshooting Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Typical End User Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

TA 102/202 eMTA Front Panel LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . .3-9

Chapter 4 PacketCable Network Architecture

PacketCable Network Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

PacketCable Functional Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Trusted and Untrusted Network Elements . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Multimedia Terminal Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Cable Modem (CM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Cable Modem Termination System (CMTS) . . . . . . . . . . . . . . . . . . . . . . . . 4-4

CMTS Gate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

Call Management Server (CMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Announcement Server (ANS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7

TA 102/202 Technical Support Guide v

OSS Support Systems (OSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Provisioning Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8

Security Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Record Keeping Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8

PSTN Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Placing a Call in a PacketCable Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

TA 102/202 Technical Support Guide vii

Preface

Why Use This Guide?

If your goal is to learn about the Terayon TA 102/202 eMTA, you are in the right place.

This guide provides a brief overview of the TA 102/202 eMTA as well as information

about how to install it and get it up and running.

How To Use This Guide

This guide is organized so you can find out about the TA 102/202 eMTA in a sequence

you prefer, or you can read about specific TA 102/202 eMTA topics without the need to

wade through information you already know. Each chapter gives you a list of topics you

can use as a guide to what’s in the chapter.

You’ll also find that some topics may be covered in more than one place in the guide,

with one location providing more information than the other. When this happens, we

provide a cross-reference to where the topic is covered in detail.

About This Guide

The following tells you what we have included between the covers of this guide.

Organization

Chapter 1: “Overview” outlines the functional features of the TA 102/202 eMTA.

Here’s where you learn what the TA 102/202 eMTA can do. We cover

operational features, hardware architecture, along with MIB support.

IMPORTANT: The Contents of the TA 102/202 eMTA Technical Support

Guide are subject to change without notice. Some features and capability

descriptions may not be complete and will be enhanced in future revisions of

the guide.

viii TA 102/202 Technical Support Guide

Chapter 2, “Installation” This chapter tells you how to install the TA 102/202 eMTA.

You’ll find out what tools you’ll need, what the environmental and power

requirements are, and a slew of installation instructions.

Chapter 3, “Troubleshooting” This chapter contains trouble shooting information

intended to help you identify and correct TA 102/202 eMTA malfunctions.

Chapter 4, “PacketCable Architecture” delves into the architecture of a PacketCable

network. If you have an understanding of how PacketCable works, or you

don’t care how it works, you can probably skip this chapter. But, it won’t

hurt to look it over anyway.

Icons Used in This Guide

!WARNING: Warning icons and messages alert you to possible physical harm

to you or the equipment.

CAUTION: Caution icons and messages are equipment damage

precautions to alert you to possible harm and/or equipment failure.

IMPORTANT: Important messages contain information essential to

avoiding a serious problem with an application, device, or system.

NOTE NOTE: Note messages are helpful hints to help you perform a task or

understand text.

TA 102/202 Technical Support Guide 1-1

Chapter 1

Overview

The Terayon TA 102 and 202 are PacketCable compliant embedded Multimedia

Terminal Adapters (eMTAs) that perform all the control functions required for

PacketCable telephony calls. Chapter 1 provides a brief overview of TA 102/202

eMTA features and functions. The material presented includes:

•What is an Embedded MTA?

•The TA 102/202 eMTA at a Glance

•Hardware Architecture

•MIB Support

•Security

•Quality of Service (QoS)

•Standards Compliancy

Figure 1-1 The TA 102/202 eMTA

Power

Line 1

Line 2

TA-102

Cable

Data

Test

Chapter 1 Overview What is an Embedded MTA?

1-2 TA 102/202 Technical Support Guide

What is an Embedded MTA?

No matter how much of a cyberpro you are — or how much of a novice, there’s always

something new to learn. The astute reader (you of course) may be wondering what an

embedded MTA is. Basically it’s an MTA and a cable modem combined into one box.

MTA

A Multimedia Terminal Adapter (MTA) is a device that performs all the control func-

tions for PacketCable telephony calls. One side of the MTA accepts input from tele-

phones or telephone like devices, the other side of the device connects to a cable modem.

In short, it converts analog voice signals to IP packets.

Cable Modem

As you already know, a cable modem is a device that resides in thesubscribers home and

actually generates and places upstream signals on the coaxial cable. It also decodes the

raw downstream signals from the network so they can be interpreted by the MTA.

Figure 1-2 TA 102/202 eMTA

Embedded MultimediaTerminal Adapter (eMTA)

(An MTA and a CM in one package)

Functions:

Converts voice signals to IP packets and vice versa.

Generates multiple audio indicators to phones.

Provides standard PSTN analog line signaling for audio tones,

voice transport, caller-ID signaling, and message and waiting

indicators.

Generates and places upstream signals on the coax cable

and decodes raw downstream signals from the HFC

network so they can be interpreted by the MTA.

Identifiers:

Two MAC addresses, one for the MTA, one for the CM.

Two IP addresses, one for the MTA, one for the CM.

Two Fully Qualified Domain Names (FQDN), one for the MTA,

one for the CM.

TA 102/202

Autres manuels pour TA-102

Ce manuel convient aux modèles suivants

Table des matières

Autres manuels Terayon Modem

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Terayon DOCSIS TeraJet ECM 210 Manuel utilisateur

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Terayon TJ 411 Manuel utilisateur

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Terayon ECM 615 Manuel utilisateur

Terayon

Terayon DOCSIS TJ 700 Series Manuel utilisateur

Terayon

Terayon TA-102 Manuel utilisateur

Terayon

Terayon TJ 700x Series DOCSIS Manuel utilisateur

Manuels Modem populaires d'autres marques

Davicom

Davicom DM562AP Manuel utilisateur

EpiValley

EpiValley TATA indicom SXC-1080 Manuel utilisateur

Zte

Zte WiMAX Manuel utilisateur

Intelimax

Intelimax MA-2060 Manuel utilisateur

SMC Networks

SMC Networks D3CM1604V Manuel d'utilisation et d'entretien

Telstra

Telstra Wi-Fi 4G Advanced Pro X Manuel utilisateur

Thrane&Thrane

Thrane&Thrane imarsat EXPLORER 300 Manuel utilisateur

Samsung

Samsung AceLink SAM-335A Manuel utilisateur

Enfora

Enfora Enabler-G Guide de configuration rapide

iRZ

iRZ ATM2-232 Manuel utilisateur

Zhone

Zhone 6310 Manuel utilisateur

Paradyne

Paradyne Hotwire 7976 Manuel utilisateur

US Robotics

US Robotics 3453C Manuel utilisateur

MaxTech

MaxTech Plug & Play Internal Voice/FAX/Data/SVD... Manuel utilisateur

Zte

Zte MF823 Manuel utilisateur

Four-Faith

Four-Faith F1403 Manuel utilisateur

Sierra Wireless

Sierra Wireless AIRLINK MP595W Manuel utilisateur

Gemtek

Gemtek WiMAX WIXFBR-103 Manuel utilisateur