TELUS Optik TV Manuel utilisateur

Optik TV

Quick Reference Guide

Check out our Optik TV video tutorials

through the help centre in the On Demand

menu or online at telus.com/tvhelp

Many of the topics covered in this guide are also available as video tutorials.

Our easy-to-follow how-to videos are designed to help you get the most out of your

Optik TV service. Packed with useful information, they show you how to do everything

from using the onscreen guide to programming your PVR.

Look for the icon in the table of contents on the next page. There are videos

available for all topics with the icon.

Access the Optik TV video tutorials two ways:

n Watch the tutorials on your TV

1 Press .

2Use to select Help centre and press .

3Use to select Optik TV and press .

4Use to select the tutorial topic that interests you.

n Online at telus.com/tvhelp

Learn more with our Optik TVTM video tutorials

Quick tip

When new Optik TV features are launched the video tutorials will tell you everything

you need to know to get the most out of your service.

Don't see the topic you're looking for?

Visit telus.com/tvhelp to view the full User Guide.

Table of contents

Say hello to Optik TV ....................................... 2

Your remote control ........................................ 4

Programming instructions for your TV and/or additional device ..................6

Your Optik TV digital box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Getting set up with Optik TV .................................. 8

Managing live TV feeds ...............................................8

Parental Controls ...................................................9

Blocking and unblocking programs .....................................10

Display settings....................................................11

Creating favourites list ...............................................12

Call Display on your TV ..............................................13

Apps .................................................. 14

Apps ...........................................................14

Using your Optik TV service ................................. 15

Using the menu ...................................................15

Using the onscreen guide ............................................17

Using search .....................................................18

Manage my channels ...............................................19

Pay Per View (PPV) .................................................20

On Demand ......................................................21

Using your Optik TV PVR ................................... 23

PVR Anywhere ....................................................23

Controlling live TV ..................................................23

PVR menu .......................................................24

Recording programs ................................................24

Key customer records and contact information ................... 25

Remote control codes...............................................25

How to contact TELUS ..............................................25

Service and maintenance ............................................25

Cleaning.........................................................25

Frequently Asked Questions ..........................................25

Troubleshooting your Optik TV system ......................... 26

Optik TV Agreements ...................................... 27

Optik T V Service Terms .............................................27

Limited warranty ...................................................31

Index .................................................. 32

Say hello to

Optik TV

And say goodbye to planning your shows and subscribing to tons of

channels just to get the ones you want. You can now enjoy features

only available with digital TV such as On Demand, Pay Per View and

High Definition (HD) programming and with the onscreen guide,

planning your TV viewing is a breeze. Plus get convenience and flexibility

with Optik TV apps. Access Facebook onscreen, record shows on the go,

and access TV shows and movies On Demand from a computer, tablet

or smartphone.

Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.

If you have an Optik TV Personal Video Recorder (PVR) you also

have the power to record, pause and replay live TV from any TV

in your home with a digital box and record up to 3 shows at once.

Please keep this guide handy. It’s filled with tips and easy-to-follow

instructions that will help you every step of the way.

For more information, visit telus.com/tvhelp or call 310-MYTV (6988)

or contact us at telus.com/contact

Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.

Your remote control

Why have multiple remotes when all you need is one?

The Optik TV remote is universal and works with most

TVs, DVD players, VCRs and A/V receivers.

Once you have programmed your remote, select the

device you want to power on by pressing until the

device of your choice is selected, and then pressing .

Did you know?

You can use your smartphone or tablet as your remote?

With the Optik Smart Remote app you can control your TV,

browse the onscreen guide, and scroll through show-related

info to learn more about what you're watching. To find out

more, skip to page 14 or visit telus.com/apps.

Mode & Power

Buttons

Quick tip

Your Optik TV digital box is Energy Star certified and enters

energy saving mode after 4 hours of inactivity. When the

digital box enters standby mode, the video outputs are

disabled and a black screen will appear. If your digital box

is on and you want to exit standby mode, press .

If your digital box is off, press to turn it on and this

will resume your TV service.

To change your TV

input source,

press while

in TV mode.

Tap to go back.

Press and hold

to exit.

TELUS STB Allows you to control your digital box

TV Allows you to control your TV

POWER Turns the device you are controlling on and off

DVD Allows you to control your DVD player

AUX Allows you to control an auxiliary device such as DVD player,

A/V receiver or Xbox

INPUT Scrolls through available TV or video input sources

ON DEMAND Displays the On Demand menu

MENU Displays the main menu

BACK / EXIT Tap the back/exit button, to go back to the previous screen or

press and hold the back/exit button to exit to TV.

APPS Quick access to Optik TV apps

MOVE

SELECTION Moves selection up, down, left or right

OK Selects the highlighted item

INFO Displays a description of the selected program

SEARCH Display the search menu where you can search for your favourite shows

GUIDE Displays the onscreen guide

VOL +

VOL –

Increases volume

Decreases volume

CH/PG +

CH/PG - Scrolls through the program listings and menus one page at a time

MUTE Turns all sound on and off

PREV Returns to the previous channel and shows picture-in-picture of

the last 5 channels you viewed

DELETE Deletes letters or numbers entered

OPTIONS Displays the current screen's shortcuts

RECORD

Records live TV

REW/FF

Reverses or fast-forwards your On Demand movie, VCR/DVD,

live TV or recorded program. Repeatedly press the button to choose

from 3 speeds

STOP

Stops your On Demand movie, VCR/DVD, or recorded program

PAUSE

Pauses your On Demand movie, VCR/DVD, live TV or recorded program

PL AY

Plays your On Demand movie, VCR/DVD, paused live TV or recorded

program

REPL AY/ SKIP

Reverses in 7-second intervals or fast-forwards in 30-second intervals

for On Demand movie, live TV and recorded programs

RECORDED TV

Displays recorded programs and scheduled recordings

The following buttons also allow you to access additional functions if you have a PVR:

Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.

Funai 31

Hitachi 33

JVC 38

Kenwood 36

LG 37

Onkyo 34

Panasonic 41

Pioneer 40

Samsung 43

Sanyo 32

Sharp 35

Sony 42

Toshiba 39

Vizio 30

Other*44

Codes for DVD

and Blu-Ray Brands

Aiwa 70

Bose 67

Denon 63

Harman/

Kardon 62

Hitachi 71

LG 65

Onkyo 66

Phillips 69

Pioneer 68

Samsung 64

Sanyo 73

Sharp 72

Sony 60

Yamaha 61

Other*79

Codes for

Amplifier Brands

Funai 11

Insignia 21

LG 15

Panasonic 13

Philips 19

RCA 20

Samsung 18

Sanyo 12

Sharp 14

Sony 17

Toshiba 16

Vizio 10

Other*29

Codes for

TV Brand

Your remote control

Quick tip

To change the input

selection on your TV,

rst check that your

remote is in TV mode

by pressing until

the light ashes red

beside TV. Press

to change your input

(ex HDMI1, HDMI2 etc).

Programming instructions for your TV and/or additional device

Before getting started:

nStand 6-8 feet away from the TV and ensure there is a line of sight between the remote

and the digital box.

nMake sure the TV and digital box are on.

nMake sure the digital box volume is set to 25 by using the remote volume button while in

OPTIK mode.

1Turn on the device that you would like to program the remote for. This could be your TV

set, or an auxiliary device such as an ampliﬁer, DVD or Blue-Ray player.

2There are 3 lights on the remote green for OPTIK, red for TV and yellow for AUX.

Press until the device of your choice is illuminated on your remote. Use TV to

program the remote for your TV set or AUX for all other devices.

3Press and hold until the red TV or yellow AUX light ﬂashes twice.

4From the lists below, enter the code for your device brand and the TV or AUX light will

ﬂash twice. Entering the code for "Other" will search for all other brands and may take up

to 15 minutes.

5Press and hold until your TV or auxiliary device turns off.

6Press and the red TV or yellow AUX light will ﬂash twice.

7Press to switch your TV or auxiliary device back on.

8Press until the green OPTIK light is on. Once in OPTIK mode, you can control

your Optik TV digital box as well as your TV and auxiliary device simultaneously.

You’re done! To program another device repeat the above steps.

Need help? Go to telus.com/optikremote for troubleshooting steps.

Network In – Connects the network cable from your home network or modem

USB – Not currently enabled

HDMI (Out) – HDMI is the HD connection that contains both audio and video signals.

Use for HDTVs

Component Video Out – Component video cables can be used for high quality signals

to either HD or non-HDTVs

S-Video Out – S-Video is preferred for older TVs

RCA Video / Audio 1 Out – These connections are ideal for VCRs and older TVs

The audio ports can be used independently if other video connections have been used

RCA Video / Audio 2 Out – These duplicate connections are available for users with

multiple devices

Optical – This is an all digital audio connection. It is ideal for audio receivers

Video Out – Connects to the antenna jack on the TV

Video In – For TELUS installer use only

Power In – Connects to the supplied adapter to power the unit

model numbers: SA430, SA330, Cis430 and Cis330

LINK HD RECORD MENU OKPOWER

4 5 6789

Back view

The following illustrations outline your digital box (HD or HD PVR) connections.

Digital boxes may not be exactly as shown below.

Your Optik TV digital box

Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.

Getting set up with Optik TV

Quick tip

Turning off one of

your digital boxes

will free up a live

TV feed.

Managing live TV feeds

Optik TV supports up to 6 TVs and delivers, depending where you live, up to 4 live TV

feeds to your household. A TV feed can be a live TV show, an On Demand program or a

Pay Per View (PPV) event. If you have 2 or more TVs tuned to the same live TV program

you’ll only be using 1 live TV feed. Also, watching programs that have already been

recorded on your PVR doesn’t use a live feed.

The number of live HD (high definition) programs you can watch at once depends on the

service in the area you live. You may be able to watch between 1 and 3 HD programs

concurrently and another 1 SD (standard definition) at the same time.

If you try to watch or record more live TV programs than you have available feeds, your

Optik TV service will present you with options to either select the programs that you wish

to watch or record, interrupt a program on another TV, or simply watch the program in

SD if there is a SD channel airing that same program.

With your Optik TV PVR, while the live TV feeds are being used to watch or record live

programs, you can watch up to 4 recorded programs on your other TVs. Viewing a

recorded program does not use a live TV feed as it is stored on your PVR.

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