Telular Phonecell sx5e Manuel utilisateur

01/30/02 Part Number5602xxxx

HONECELL

SX5eGSM

IXED

IRELESS

ERMINAL

900 MH

GSM

1800 MH

GSM

1800 MH

GSM

OICE

OMMUNICATION

OMPUTER

ATA

TANDARD

TIONAL

)

SER

’

ANUAL

Phonecell®SX5e GSM 2Technical Manual

Before installing your Phonecell®SX5e, carefully remove the contents from the shipping carton

and check for evidence of shipping damage. If damage is found, contact your Authorized

Telular Distributor or shipping agent immediately.

SAFE OPERATION INSTRUCTIONS

IMPORTANT! Before installing or operating this product, read the SAFETY AND GENERAL

INFORMATION section of this guide.

• Install the unit indoors.

• Install the unit on a hard, flat surface for proper ventilation.

• Do not expose the unit to rain or moisture.

•Do not place the unit on or close to sources of heat.

IMPORTANT NOTICES

TERMS AND CONDITIONS FOR USE OF PHONECELL®PRODUCTS ("Product")

These Terms and Conditions are a legal contract between you and Telular Corporation for the title to and use of the Product.

BY RETAINING AND USING THE PRODUCT AFTER RECEIPT OF IT, YOU AGREE TO THE TERMS AND CONDITIONS

INCLUDING WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND INDEMNIFICATION PROVISIONS BELOW. IF

YOU DO NOT AGREE TO THE TERMS AND CONDITIONS, DO NOT USE THE PRODUCT AND IMMEDIATELY RETURN

THEUNUSED PRODUCTFOR ACOMPLETE REFUND.You agreeto acceptsole responsibilityfor anymisuse ofthe Product

by you; and, in addition, any negligent or illegal act or omission of your or your agents, contractors, servants, employees, or

other users of the Product so long as the Product was obtained from you, in the use and operation of the Product. Changes or

modifications not expressly approved by Telular Corporation will void your authority to operate the equipment per FCC part 15

paragraph 15.21.

INDEMNIFICATION OF TELULAR CORPORATION ("TELULAR")

YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS TELULAR FOR ANY OF THE COST, INCLUDING REASON -

ABLE ATTORNEYS' FEES, AND FROM CLAIMS ARISING OUT OF YOU, YOUR CLIENTS' OR OTHER THIRD PARTIES'

USE OR OPERATION OF THE PRODUCT: (i) FOR MISUSE OR IN A MANNER NOT CONTEMPLATED BY YOU AND

TELULAR OR INCONSISTENT WITH THE PROVISIONS OF THIS MANUAL; (ii) IN AN ILLEGAL MANNER OR AGAINST

PUBLIC POLICY; (iii) IN A MANNER SPECIFICALLY UNAUTHORIZED IN THIS MANUAL; (iv) IN A MANNER HARMFUL

OR DANGEROUS TO THIRD PARTIES; (v) FROM CLAIMS BY ANYONE RESPECTING PROBLEMS, ERRORS OR MIS-

TAKES OF THE PRODUCT; OR (vi) COMBINATION OF THE PRODUCT WITH MATERIAL, MODIFICATION OF THE

PRODUCT OR USE OF THE PRODUCT IN AN ENVIRONMENT NOT PROVIDED, OR PERMITTED, BY TELULAR IN

WRITING. THE PARTIES SHALL GIVE EACH OTHER PROMPT NOTICE OF ANY SUCH COST OR CLAIMS AND COOP-

ERATE, EACH WITH THE OTHER, TO EFFECTUATE THIS INDEMNIFICATION, DEFENSE AND HOLD HARMLESS.

PLEASE SEE THE IMPORTANT NOTICES SECTION OF THIS GUIDE FOR IMPOR-

TANT INFORMATION ON USE, WARRANTY AND INDEMNIFICATION

CONTENTS

Telular Corporation

Corporate Headquarters

647 North Lakeview Parkway

Vernon Hills, Illinois 60061, USA

Technical Support

Tel: 847-247-9400 · Fax: 847-247-0021

E-mail: main [email protected] · http://www.telular.com

Power SupplyPhonecell®SX5e CDMA FWT Spike Antenna

Phonecell®SX5e GSM 3Technical Manual

TABLE OF CONTENTS

Contents........................................................................................................................2

Safe Operation Instructions ........................................................................................2

Important Notices ........................................................................................................ 2

Installation.......................................................................................................................

Location and Setup ......................................................................................................

Optional Wall-Mount Instructions.................................................................................

Connect Your Phonecell®SX5 to AC Power...................................................................

Emergency Battery Backup .........................................................................................

Plug in Your Telephone................................................................................................

Phonecell®SX5 Operation .............................................................................................

How to Use the LED Status Indicators ........................................................................

How to Place a Call .....................................................................................................

How to Receive a Call .................................................................................................

How to End a Call........................................................................................................

The Hookflash Function...............................................................................................

Important Tones and Alerts ..........................................................................................

Supplementary Features (Network Dependent) ..........................................................

Call Waiting ..................................................................................................................

Three-Way Calling........................................................................................................

Call Forwarding............................................................................................................

Caller ID .......................................................................................................................

Voice Mail Service........................................................................................................

Digital Data Service ........................................................................................................

PC Data Connection ....................................................................................................

Sending Digital Fax......................................................................................................

Receiving Digital Fax ...................................................................................................

Data Communication (E-Mail)......................................................................................

Browsing the Internet...................................................................................................

Analog (Group 3) Fax Service (Optional)..........................................................................

Plug In A Fax Machine.................................................................................................

Sending A Fax..............................................................................................................

Receiving A Fax...........................................................................................................

Phonecell®SX5 Programming.......................................................................................

Programming Mode Overview .....................................................................................

How to Adjust Voice Volume........................................................................................

How to Change the Lock Code....................................................................................

How to Restrict Outgoing Calls....................................................................................

How to Set the Alarm...................................................................................................

How to Disable the Alarm ............................................................................................

How to Set Caller ID Mode..........................................................................................

How to Set 1 Minute Alert Beep...................................................................................

How to Set the Connecting Tone.................................................................................

How to Reset the Terminal...........................................................................................

Phonecell®SX5 Technician Programming ...................................................................

Phonecell®SX5 Troubleshooting..................................................................................

General Information and Safety....................................................................................

Warranty..........................................................................................................................

Appendix A: How to Setup PC Serial Ports for Phonecell®SX5

Computer Digital Fax/Data .........................................................................................

EXTERNAL CONNECTERS

LED STATUS INDICATORS

Phonecell®SX5e GSM 4Technical Manual

RSSI 3

RSSI 2

RSSI 1

Service Indicator

Hook Indicator

Message Indicator

Power/Battery

Antenna

(TNC)

SerialPort

(DB-9)

Fax or PSTN

(RJ-11) Phone

(RJ-11))

AC/Battery Switch

AC Power Input

Phonecell®SX5e GSM 5Technical Manual

INSTALLATION

Location and Setup

The Phonecell®SX5 comes with a standard spike antenna (TNC). For optimal signal strength,

choose a location that is above ground and as close to windows (or exterior walls) as possible -

See Figure 2. Cellular signal strength is displayed by the Received Signal Strength Indicator

(RSSI) LED on the unit - See the How to Use the LED Status Indicators section of this guide.

1) Connect the antenna to the side of the terminal - see Figure 1.

2) Finger-tighten the antenna; do not over-tighten.

To Wall-Mount the SX5e

1) Mark two hole locations 98.5mm (3-7/8 inches) vertically apart and drill two holes into the

wall.

2) Install the screws (not supplied) into the wall, leaving a gap (approximately 3 mm (1/8 inch))

between screw head and wall.

3) Align the mounting holes with the screws and mount the Phonecell®SX5 onto the screws -

See Figures 3 and 4.

Figure 2 – For optimal call clarity, the antenna should

be pointed up and the SX5e located close to an exterior

wall or window.

Wall-Mount

Figure 1 –

SX5e antenna connection.

Spike

antenna

Figure 3 –SX5e mounting holes. Figure 4 – Mount the SX5e on screws.

TNCAntenna

Connector

Mounting Holes

Table Mount

Phonecell®SX5e GSM 6Technical Manual

To Connect Your Phonecell

SX5e to AC Power

1) Connect the barrel connector of the power supply to the AC power input receptacle of the

Phonecell®SX5 - See Figure 5.

2) Plug the power supply into the AC socket.

3) Press and hold the power button until the power LED is green - See Figure 5 and Figure 8.

4) Check the cellular signal strength and move the unit until you achieve the best signal possi-

ble - see the Received Signal Strength section of this guide.

Emergency Battery Backup

To Install the Battery

1) Open the battery cover on the bottom side

of the SX5e - See Figure 6.

2) Connect the battery cable to the battery

connector inside the battery compartment.

3) Insert the battery pack into the battery

compartment between the hold bars.

4) Close the battery cover.

To Attach a Telephone

1) Locate the modular line port on your

telephone and plug in one end of a

standard phone cord - See Figure 7.

2) Connect the other end of the phone cord

to the telephone port on the side of the

SX5e - See Figure 7.

NOTE: The SX5e does not support direct

computer modem (data) operation through the

phone port or fax port. See the Digital Data

Service section of this guide for computer

digital data operation.

Battery

Cover

Tabs

Figure 6 – SX5e battery installation.

Battery

Cover

Battery

Figure 7 - Connect SX5e to telephone.

PhoneCord

Phone

Port

Figure 5 –

SX5eAC power input.

AC Power

Power

Supply

Barrel Connector

AC Power Input

Phonecell®SX5e GSM 7Technical Manual

PHONECELL SX5E OPERATION

To Use the LED Status Indicators

1) Power-on the unit (see the Connect Your Phonecell ®to AC Power section of this manual).

2) The LEDindicators on the front of the SX5e will turn ON. The following tables describe the

modes and operation of the indicators.

Received Signal Strength Indicator LED’s

LED Activity Cellular Signal Strength

1Flashing Lowest

Continuous Poor

2Flashing Ok

Continuous Good

3Flashing Very Good

Continuous Best

Service Indicator LED

LED Color LED Activity Description

Green Continuous Full Service

Amber Continuous Limited Service

Red Continuous No Service

Flashing SIM Error

Hook Indicator LED

LED Color LED Activity Description

Green Flashing (with ringer) Incoming call

Continuous FWT is off hook

Fast Flashing Processing data call

Slow Flashing Call on hold

Message Indicator LED

LED Color LED Activity Description

Green Continuous New voicemail message

Slow Flashing New text message

Power/Battery

LED Color LED Activity Description

Green Continuous Power supply applied

Amber Continuous Battery power active

(battery switch on)

Red Continuous Battery low (battery switch

on)

Slow Flashing Batter low (power supply

applied

To Install the SIM

Card

The GSM module within the Phonecell®SX5 requires a Subscriber Identification Module (SIM)

for normal operation. The service provider supplies a SIM card, which carries the account infor-

mation needed to operate the Phonecell®SX5. The mini-SIM compartment is on the back of the

Phonecell®SX5 - see Figure 11.

1) Disconnect DC power.

2) Remove the SIM compartment cover by

removing the screw.

3) Open the SIM card holder.

4) Line up the mini-SIM card with the arrow on

the SIM card holder.

5) Gently insert the mini-SIM card in the slot of

the SIM card holder - See Figure 12.

6) Close the SIM card holder.

NOTE: If you insert the SIM card improperly, the

holder will not close. Do not force it shut. Make

sure the SIM card is aligned properly with the

directional arrow on the holder.

7) Reattach the SIM compartment cover with the

screw.

8) Reconnect DC power.

The mini-SIM may require entry of a Personal

Identification Number (PIN). The PIN is a four- to

eight-digit number provided with the SIM card. If

the service provider has set the SIM to require

PIN entry, the Phonecell®SX5 will request the

PIN each time it is powered ON or the SIM is

removed and replaced. The PIN can be stored

within the Phonecell®SX5 for automatic entry when required. To use the automatic PIN entry

feature, the PIN must be correctly programmed and automatic PIN entry must be enabled.

If PIN entry is requested while automatic PIN entry is disabled, the Phonecell®SX5 emits a SIM

Inactive tone. The SIM PIN can be manually entered at that time by dialing the PIN and press-

ing #. If entry is successful, the SIM Inactive tone will be replaced by service dial tone.

To Enable/Disable the Automatic PIN Entry Feature

1) Using a POTS (Plain Old Telephone Set) phone connected to the telephone port, lift up the

handset (take off-hook).

NOTE: You must have tone-dial (DTMF) capability to enable/disable the Automatic PIN Entry

Feature.

2) Enter the Programming mode:

Press: # * 0 * 1 2 3 4 5 6 7 8 #

The dial tone will cease upon entry of the first digit. If you enter the access code correctly, the

dial tone should change to a different, steady Programming tone and the bottom LED indicator

on the front of the Phonecell®SX5 will blink alternately RED and GREEN to indicate that you’re

in the programming mode.

3). Once in Programming mode:

Press: # * 65 * < auto_PIN> * <PIN> #

• To disable automatic PIN entry, set the "auto PIN" value to 0.

• To enable automatic PIN entry, set the "auto PIN" value to 1.

You must enter either 0 or 1, otherwise, the FWT will not update or store this value and the

existing stored parameter will remain. The factory default value is 0 (disabled). The factory

default PIN setting within the FWT’s non-volatile memory is "1234."

4) Correct entry will be confirmed by the return of the programming tone, which

signifies that the unit is ready to accept the next entry. Incorrect entry will result in a short,

three tone sequence of rising frequencies, followed by the return of the programming tone,

which again signifies that the unit is ready to accept the corrected entry.

Phonecell®SX5e GSM 8Technical Manual

5) Hang up the telephone handset (place on-hook).

For Example: To enable automatic PIN entry for PIN "1234," dial: # * 65 * 1 * 1234 #

Phonecell®SX5e GSM 9Technical Manual

To Change the PIN Value Entered by the Automatic PIN Entry Feature

Automatic PIN entry must be disabled when youl program the new PIN and Auto PINEntry.

1) Using a tone-dial (DTMF) POTS telephone connected to the Phone port, lift up the

handset(take off-hook).

2) Enter the Programming mode:

Press: # * 0 * 1 2 3 4 5 6 7 8 #

The dial tone will cease upon entry of the first digit. If you enter the access code correctly, the

dial tone should change to a different, steady “Programming” tone and the bottom LED indicator

on the front of the Phonecell®SX5 will blink alternately RED and GREEN to indicate that you’re

in the programming mode.

3) Press: # * 64 * < old_PIN> * <new PIN> * <new PIN> #

The new SIM PIN will be supplied by the service provider with a new SIM.

If the SIM card is changed, the PIN must be reprogrammed using the above command with the

correct new PIN for the new SIM.

NOTE: The factory default PIN setting within the FWT’s non-volatile memory is "1234."

4) Correct entry will be confirmed by the return of the programming tone, which signifies that

the unit is ready to accept the next entry. Incorrect entry will result in a short, three tone

sequence of rising frequencies, followed by the return of the programming tone, which again

signifies that the unit is ready to accept the corrected entry.

5) Hang up the telephone handset (place on-hook).

For Example: To set up a new SIM with PIN "5678," dial: # * 64 * 1 2 3 4 * 5 6 7 8 * 5 6 7 8

NOTE: This procedure will not change the PIN encoded on the SIM. It will only change the PIN

stored in the FWT for automatic entry of the PIN when requested by the GSM module.

If the SIM card in use has SIM PIN Entry enabled, it is strongly recommended that Automatic

PIN Entry be selected.

To Set a New PIN in the SIM

REMINDER: Automatic PIN entry must be disabled - before and while the SIM PIN is changed -

until programming of the new PIN and Auto PIN Entry (see previous page) is completed.

1) Using a tone-dial (DTMF) POTS telephone connected to the Phone port, lift up the handset

(take off-hook).

2) Press: * * 04 * < old_PIN> * <new_PIN> * <new_PIN> #

NOTE: You must know the old PIN to change it and the new PIN must be 4 to 8 digits (0 - 9) in

length.

3) Incorrect entry of the old PIN will be indicated by a short, three tone sequence of rising fre-

quencies. Hang up the telephone handset and start over at step 1 with the correct old PIN.

Incorrect length (less than 4 or more than 8 digits) of the new PIN or not entering the same

value in both new PIN entries will result in silence. Hang up the telephone handset and start

over at step1.

Correct entry will be confirmed by a short beep. Hang up the telephone handset.

For Example: To set up a new SIM with PIN "5678," where the old PIN is “1234,” dial: * * 04

* 1 2 3 4 * 5 6 7 8 * 5 6 7 8 #

NOTE: In case of PIN2, substitute the following step 2:

2) Press: * * 042 * <old_PIN2> * <new_PIN2> * <new_PIN2> #

NOTE: You must know the old PIN2 to change it and the new PIN2 must be 4 to 8 digits (0 - 9)

in length.

For Example: To set up a new SIM with PIN2 "5678," where the old PIN2 is “1234,” dial: * *

042 * 1 2 3 4 * 5 6 7 8 * 5 6 7 8 #

NOTE: This procedure will change the PIN encoded on the SIM. It will not change the PIN

stored in the FWT for automatic entry of the PIN when requested by the GSM module. (See pre-

vious page for instructions on how to enter the auto-entry PIN value).

Phonecell®SX5e GSM 10 Technical Manual

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