Tell IP Bridge Pro Manuel utilisateur

IP Bridge Pro / Pro 3G

Remote monitoring IP interface and transmission module

USER MANUAL

for module version V1.46 and newer

Document version: 1.2 15.06.2018

 
 
T. E. L. L. SOFTWARE HUNGÁRIA KFT 
2 
 
 
 
Table of contents 
 
1Main function of IP Bridge ..................................................................................................3 
2System operation .............................................................................................................4 
3Wiring............................................................................................................................5 
4Setup the alarm control panel..............................................................................................7 
5Installation, setup .............................................................................................................8 
5.1 Service ports.................................................................................................................................. 9 
5.2 Router settings............................................................................................................................... 9 
5.3 Network configuration .................................................................................................................... 9 
6Web based interface of IP Bridge .......................................................................................11
6.1 Module status .............................................................................................................................. 12 
6.2 General settings........................................................................................................................... 17 
6.3 Servers ........................................................................................................................................ 20 
6.4 Cameras ...................................................................................................................................... 22 
6.5 VOIP............................................................................................................................................ 25 
6.6 Mobile application........................................................................................................................ 27 
6.7 Event settings .............................................................................................................................. 28 
6.8 Remote modules.......................................................................................................................... 39 
6.9 Outputs ........................................................................................................................................ 41 
6.10 Router control: ............................................................................................................................. 43 
6.11 Report.......................................................................................................................................... 45 
7Stopping the module properly............................................................................................46
8Restoring factory default settings .......................................................................................46
9General LED signals .......................................................................................................46
10 Technical specification ....................................................................................................46
10.1 Generated telephone line specification........................................................................................ 46 
11 Appendix......................................................................................................................47 
11.1 Remote programming of alarm control panels ............................................................................. 47 
11.1.1 Paradox control panel.....................................................................................47
11.1.2 DSC alarm control panel .................................................................................51 
11.1.3 Premier and Premier Elit alarm control panel .......................................................54
11.2 Camera image and video URL settings ....................................................................................... 57 
 
 

T. E. L. L. SOFTWARE HUNGÁRIA KFT

1Main function of IP Bridge

The basic function of IP Bridge is to transmit the signals generated on the connected alarm system and its

contact inputs towards a monitoring station via wired internet or in case it has an extension panel via mobile

internet (GPRS, 3G). For signal transmission, the alarm system must be set to use Contact ID based

communication.

Features:

•event sending through IP channel using TEX, TELLMon or SIA IP protocol

•phone line emulation

•6 configurable server/receiver IP addresses

•built-in web server for configuration and control

Characteristics:

•1 emulated phone line

•6 NO/NC (configurable) contact inputs

•6 NO (normally open) relay outputs

•1 RS232 input

•1 Ethernet connector

•1 USB host

Information on the SD card used in this product

The IP Bridge is an operating system-based device that uses an SD card to store data. Depending on the use

the device can execute hundreds of write operations per minute to the SD card (e.g. recording IP camera

images). The number of write operations is closely related to the expected lifetime of the SD card.

Considering that the SD card’s lifetime may be different depending on the use, the manufacturer gives 1 year

warranty for the SD card delivered with the device.

Since the SD card is required for the device to work properly, it is recommended to make a backup of the SD

card after the device is set. Ask TELL Technical Support for help to make a backup.

Third party services

Certain features of the IP Bridge are based on third-party services and devices. The flawless operation of third

party service is required for the proper functioning of these features. These features and devices are as follows:

VOIP service, NTP server, mobile service, FTP / SFTP server, router, alarm center and IP camera.

Since the correct functioning of these IP Bridge features depends on the faultless operation of the third-party

service, the manufacturer can not guarantee any defects resulting from failure or malfunction of the third party

service.

T. E. L. L. SOFTWARE HUNGÁRIA KFT

2System operation

The IP Bridge transmits the signals of the alarm system connected to its simulated phone output and signals

generated on its inputs towards a TEX-MVP remote monitoring server, TELLMon or SIA DC-09 receivers via

wired internet. The route of the signals is illustrated in the following overview of the system. (Figure 1.)

Figure 1. Route of the signals

•Connection with servers/receivers

The module keeps alive the connection with the servers/receivers by sending periodic signals to their IP

addresses. If the connection with any of the IP addresses is lost the device attempts to reconnect at least once

per minute.

•Event sending/Acknowledgement

Events are sent to all preset IP addresses at the same time. The module acknowledges the event towards the

monitoring station if it receives at least one ACK from any of the preset IP addresses. The same rule is applied

to the module’s internal events. Regardless the acknowledgement it continues to report the event to the rest of

the IP addresses. If it doesn’t receive an ACK from an IP address it attempts to report the event in every 10

seconds via LAN or in every 20 seconds via mobile internet for up to 10 minutes. If the event couldn’t be

reported for 10 minutes for all the preset IP addresses, the module stops trying. This event won’t be reported

again, but it will be in the module’s event log. If any of the inputs is activated when a power failure occurs, an

event will be generated again when the power comes back.

T. E. L. L. SOFTWARE HUNGÁRIA KFT

3Wiring

Figure 2. Wiring diagram

•Wiring alarm central

Connect the alarm central’s telephone line input to the module’s „LINE” terminals.

•Wiring contact inputs

Connect the inputs accordingly to the configured control mode, normally open (N.O.) or normally closed (N.C.).

•Wiring outputs

The outputs provide potential free, normally open (N. O.) contacts, please use them accordingly. Pay attention

to the maximum loads supported by the outputs, which is 1A @ 12V DC by output! In case of higher load or

higher voltage please use an external relay!

T. E. L. L. SOFTWARE HUNGÁRIA KFT

•Connecting Internet

Connect the local internet network cable (LAN) coming from the router to the Ethernet connector of the IP

Bridge.

•Wiring antenna

If the module has a 3G modem, use the 3G antenna connector to wire the antenna.

•SIM card holder

If the module has 3G modem, insert the SIM card into the card holder according to Figure 3. below and push it

until it clicks. If you want to remove the SIM card, just push the card again.

Figure 3. Inserting SIM card

•Network configuration

The module’s network is configurable through the USB Host with a pendrive.

T. E. L. L. SOFTWARE HUNGÁRIA KFT

The connectors on IP Bridge panel

LINE

Simulated telephone line for connecting alarm panel

1. contact input (considered between Z1 and COM)

COM

Common terminal between Z1 and Z2 contact inputs

2. contact input (considered between Z2 and COM)

3. contact input (considered between Z3 and COM)

COM

Common terminal between Z3 and Z4 contact inputs

4. contact input (considered between Z4 and COM)

5. contact input (considered between Z5 and COM)

COM

Common terminal between Z5 and Z6 contact inputs

6. contact input (considered between Z6 and COM)

RS232 serial port TX

RS232 serial port RX

GND

RS232 serial port GND

V+

Supply voltage 9-30V DC

V-

Supply voltage negative polarity (GND)

Outputs

OUT1

1. relay contact output, normally open (N. O.)

OUT2

2. relay contact output, normally open (N. O.)

OUT3

3. relay contact output, normally open (N. O.)

OUT4

4. relay contact output, normally open (N. O.)

OUT5

5. relay contact output, normally open (N. O.)

OUT6

6. relay contact output, normally open (N. O.)

4Setup the alarm control panel

Check the followings on the alarm control panel you connected the IP Bridge module to:

•Contact-ID communication format has to be set in the alarm control panel.

•The alarm control panel must be configured for communication to monitoring station as it were using a

wired phone line.

•Set the dialing to TONE mode.

•Regardless the dialed phone number the IP Bridge emits the handshake signal and receives the Contact

ID events.

T. E. L. L. SOFTWARE HUNGÁRIA KFT

5Installation, setup

Attention! Do not mount the device in places where it can be affected by strong electromagnetic interference!

Do not mount the device in wet places or places with high degree of humidity!

After mounting and connecting the local internet the device can be powered up. Setting up the module can be

done through an internet browser from any computer that is connected to the same local network as the device

is. By default, the module is set to use DHCP, so IP address will be assigned to it by the local router.

Use the IP Bridge Virtual Client program, which can be downloaded from www.tell.hu website, to find the

modules' IP Addresses. In this case you need to enter into your browser the IP address of the device you'd like

to manage (e.g. pl.: 192.168.1.198). The web based interface uses port 80.

Using IP Bridge Virtual Client program

Figure 4. IP Bridge Virtual Client

•Launch the program on a computer that is connected to the local network

•select the adapter from the Discovered network adapters list (It is important to select an adapter that

is located on the same network as the IP Bridge.)

•click the Search button

•the program detects the IP Bridge devices connected to the network and lists them (see Figure 4.)

•enter the found IP address into your browser

The displayed device list contains the following details:

IP: the module’s IP address

MAC: the module’s MAC address

TEX: the module’s TEX group code and also the device’s ID (this can be modified later in the settings)

If the IP Bridge Virtual Client is unable to detect the module on the network, the UDP Broadcast service is

disabled on the router. Since the IP Bridge uses DHCP by default, in this case, you can find the module's IP

address in the DHCP list of the router.

T. E. L. L. SOFTWARE HUNGÁRIA KFT

Getting the module's network address using a pendrive:

Insert a pendrive into the module’s USB Host connector. The module creates the export folder and adds the

macaddress.cfg file (e.g.: "export/A2225C7D806B.cfg") that contains the network settings. Once the file has

been copied, the LED turns red and the pendrive can be removed.

The USB drive can be 2.0 or 3.0 and the file system can be NTFS, FAT32, ext2 or ext4.

The file content has the following details:

PLUGGED=1 // the module is connected to the network

TYPE=dhcp // the network type is DHCP

MAC=A2:22:60:E0:ED:79 // MAC address of the module

IP=192.168.1.91 // IP address of the module

GATEWAY=192.168.1.1

NETWORK=192.168.1.0

SUBNETMASK=255.255.255.0

DNS1=tellsofthun.local

DNS2=192.168.1.2

DNS3=8.8.8.8

5.1 Service ports

The following ports are used by IP Bridge module:

80 http web based interface

443 https web based interface

22 SSH –technical support

5.2 Router settings

If you’d also like to use the module’s web interface through the internet, set up on your router the port

forwarding of port no. 80 and port no. 443 at the module’s IP address. If it is enabled in the module settings,

then loading the web interface through port no. 80 (http://192.168.1.110) redirects to port no. 443

(https://192.168.1.110). In case the port no. 443 is already taken or forwarding of this port is not possible, you

can also use a different one, but in this case open the page directly through https protocol (e.g.:

https://192.168.1.110:8443). If you need the technical support’s help to solve any issue, you’ll need to open

and forward port no. 22.

5.3 Network configuration

Some of the module parameters can be set and modified with a text file on a pendrive. You can use USB 2.0 or

USB 3.0 pendrives with NTFS, FAT32, ext2 or ext4 file system on it. To modify the network settings create the

import/macaddress folder (pl.: import/A2225C7D806B) on the pendrive. Within this folder create the

ipbridge.dnr file, that contains the settings.

The following settings can be added to the config textfile (the values and IP addresses below are only

samples!):

ADDRESS="192.168.1.198" : to set the static IP address

NETMASK="255.255.255.0" : to set the netmask for the IP address

NETWORK="192.168.1.0" : to set the default subnet

GATEWAY="192.168.1.1" : to set the gateway for the static IP address

DNS1="8.8.8.8" : to set DNS1 for the static IP address

DNS2="208.67.220.220" : to set DNS2 for the static IP address

ADDRESS="dhcp" : to restore DHCP mode

T. E. L. L. SOFTWARE HUNGÁRIA KFT

You can leave the unused settings in the configuration file, in this case mark them with a #character at the

beginning of the line, so that the module ignores them (e.g.: #ADDRESS="dhcp").

Important! In the created file add an ENTER at the end of each line and make sure that it doesn’t

contain any further whitespaces (tab, space, etc.).

Configuration sample:

If the A2225C7D806B MAC address was read from the module the path is the following:

import/A2225C7D806B/ipbridge.dnr

If you want the module to use 192.168.1.115 static IP, the 255.255.255.0 netmask, the 192.168.1.0 subnet,

the 192.168.1.1 gateway, the 8.8.8.8 DNS1, the 208.67.220.220 DNS2, the content of the textfile must be

as follows:

ADDRESS="192.168.1.115"

NETMASK="255.255.255.0"

NETWORK="192.168.1.0"

GATEWAY="192.168.1.1"

DNS1="8.8.8.8"

DNS2="208.67.220.220"

To apply the settings in the configuration file insert the pendrive into the module’s USB Host connector. The

module reads the settings from the file. The pendrive can be removed, when LED1 turns red. After removal

LED1 turns green, the module applies the new settings then reboots. After restarting the LED1 is green.

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