Tell GSM Gate Control Pro 20 Guide de l'utilisateur

GSM Gate Control Pro 20

GSM Gate Control Pro 1000

INSTALLATION AND APPLICATION MANUAL

for module version v2.00.2532 and newer

Document version: 1.21 24.08.2017

► Features:

Control of outputs over the internet

using smartphone application

Control of outputs by free phone calls

using caller identification

5 different control modes

4 NO/NC inputs, 2 NO relay outputs

50 configurable access templates

Configurable holidays

Automatic timed controls

20 and 1000 user variant

Reports the status of the 4 contact

inputs by e-mail, SMS or GSM call

Stores the latest 1200 events in log

memory

Programmable via USB, internet

and smartphone application

► Application area:

Control of garage doors, gates,

barriers, electric devices

Reporting the state of error outputs

or switches

Table of contents

1General operation of the GSM Gate Control Pro...................................................................3

1.1 Data traffic.....................................................................................................................3

1.2 Operation of the contact inputs......................................................................................4

2Processing of personal data ..................................................................................................4

2.1 Responsibility of Manufacturer......................................................................................5

3Connecting the terminals and putting into operation..............................................................5

3.1 Under Voltage Lock Out (UVLO) function .....................................................................5

3.2 Input wiring....................................................................................................................6

3.3 Output wiring.................................................................................................................6

3.4 Connections ..................................................................................................................6

3.4.1 Wiring diagram......................................................................................................7

3.5 SIM card socket.............................................................................................................8

3.6 Connecting the antenna ................................................................................................8

3.7 Installation.....................................................................................................................8

3.8 Putting into operation ....................................................................................................9

3.9 LED signals...................................................................................................................9

3.10 Technical specification..................................................................................................9

4Configuring the Gate Control Pro module............................................................................10

4.1 The user interface and configuration options of the software:.....................................10

4.2 Configuring by computer via USB ...............................................................................11

4.3 Configuring by computer over the Internet ..................................................................11

4.3.1 Adding a client identifier for the programming software......................................12

4.3.2 Managing SIM identifiers ....................................................................................13

4.3.3 Steps of remote programming ............................................................................14

4.3.4 QR code..............................................................................................................14

5How to use the Gate Control Pro programming software ....................................................15

5.1 Module status..............................................................................................................15

5.2 Event log.....................................................................................................................16

5.3 Settings.......................................................................................................................17

5.3.1 Identification........................................................................................................18

5.3.2 Internet access....................................................................................................18

5.3.3 Call durations......................................................................................................19

5.3.4 Servers ...............................................................................................................19

5.3.5 Test report ..........................................................................................................19

5.3.6 Outgoing e-mail account.....................................................................................20

5.3.7 Cameras.............................................................................................................20

5.3.8 E-mail report .......................................................................................................21

5.3.9 Miscellaneous settings........................................................................................22

5.4 Inputs and outputs.......................................................................................................23

5.4.1 Inputs / Events....................................................................................................23

5.4.2 Control modes.....................................................................................................25

5.5 Customization..............................................................................................................28

5.6 Admin functions...........................................................................................................29

5.6.1 Global rule ..........................................................................................................30

5.7 Automatic timed control...............................................................................................31

5.8 Access templates........................................................................................................33

5.9 Users...........................................................................................................................34

5.10 Holidays ......................................................................................................................39

6Replacing the SIM card .......................................................................................................40

7Contents of the package......................................................................................................40

Dear Customer,

Thank you for purchasing this product. This manual includes important information and

instructions regarding the product. Please read this manual before using the product.

The latest version of the product’s programming software and manuals are available

on the manufacturer’s website at

https://tell.hu/en/products/gsm-automation/gsm-gate-control-pro

1 General operation of the GSM Gate Control Pro

The GSM Gate Control Pro module was basically designed for control of electric gates and

barriers, however it can be used to control other devices as well. Controlling can be

performed according to the configured control mode by making a phone call to the SIM card

installed into the module and/or over the internet, using the smartphone application. During

the installation you can choose out of 5 control modes the one which is appropriate for your

application. In case of controlling by call, the system uses caller identification to identify the

caller/user. Since to identify the caller and perform the control is enough to identify the caller

ID, the system rejects the call, thereby the call will be free of charge. However, it is possible

that the GSM service provider applies call set-up fee top rejected calls (this is operator-

dependent, please ask your GSM service provider). When calling from an authorized phone

number, the module rejects the call and activates the appropriate output(s), and stores the

event in the event log. When controlling by smartphone application, the system identifies the

user by the identifier of the smart device, which can be read from the Gate Control

smartphone application.

Depending on the variant, the system supports up to 20 or 1000 users to which different

permissions and access periods, as well as custom access rules can be assigned.

The access periods can be configured by access templates which can be assigned to users.

The system will accept control commands from the given user within the access period and

will reject them when out of the period.

The services to be activated on the SIM card installed into the Gate Control Pro device

should be chosen according to which services of the device you wish to use. For usage with

the smartphone application and for the functions that use e-mail sending mobile internet

service is necessary. The functions that use SMS sending need SMS service and the ones

that use calls require GSM voice call service. For accessing the Internet the SIM card

should use a public APN.

Attention! If you do not connect the gate’s position limit switch to the Gate Control Pro

device, the system will not have information about the open/closed state of the gate. In this

case the alternative control options (remote controller, pushbutton, etc.) used parallel with

the module may cause malfunctions, since the module will not be notified about opening and

closing the gate with e.g. a remote controller.

1.1 Data traffic

The expected data traffic of the SIM card installed into the Gate Control Pro device at

minimal usage may reach even up to ~20 MB per month. The data traffic rate depends on

the frequency of use, the stability of the mobile network and the used services. The services

using data traffic, such as control by smartphone application, remote programming, remote

download of event logs, remote firmware update, sending of emails and reports, all

contribute to the increase of the SIM card’s data traffic. The extent of the data traffic

increase depends on how frequent and for how long the mentioned services are used.

Depending on the usage, the data traffic may reach the multiple of the amount mentioned

for minimal usage.

1.2 Operation of the contact inputs

The module has 4 configurable NO/NC contact inputs. By activating the inputs, notifications

can be sent by SMS or call up to 4 phone numbers, or by e-mail, according to the settings.

This function can be used for e.g. sending notification by SMS or email about the state of

tamper or other switches, control panel error or other outputs. Notification by call is not

available if the “Online mode” is enabled, that is if you wish to control the system over the

internet as well or use the services that require continuous internet connection.

Input IN1 is assigned by factory default to doorbell function, which means that if the system

is used with smartphone application and input IN1 is activated, a ringing notification will be

sent to the users’ smart devices for which this option (permission) is enabled. Permissions

can be configured at user setting. This function uses Push notification service.

Input IN2 is assigned by factory default to failure notification function, which means that if

the system is used with smartphone application and input IN2 is activated, the system sends

“Technical or device failure” notification to the users’ smart devices by Push notification

service.

The properties of the functions assigned to the inputs mentioned above (e.g. message,

assigning to other input) cannot be changed.

Inputs IN3 and IN4 are assigned by factory default to gate position limit failure notification

function. In case of using control mode 1 or 2, the position limit switch of gate “A” should be

connected to input IN3, while the position limit switch of gate “B” should be connected to

input IN4. In case of control modes 3, 4 and 5 the gate’s position limit switch should be

connected to input IN3. If the position limit switch is connected, the device can send

notifications via Push and/or SMS when the gate fails to open or close.

2 Processing of personal data

The users can control the system with the help of their usernames, phone numbers and/or

smartphone application identifiers, therefore, in order to operate the system it is necessary

that the users who wish to use the system to provide their names (usernames) and phone

numbers (hereinafter referred to as personal data) to the system administrators defined in

the device, who will introduce these personal data into the system. The users can provide

the personal data directly, or indirectly with the help of a registration request sent using the

smartphone application used to control the system. When sending a registration request, the

smartphone application identifier is automatically forwarded.

Users’ consent to processing their personal data shall be deemed to be given on the basis

of their clear and explicit consent by providing voluntarily the personal data in a direct or

indirect way. The purpose of personal data processing is to ensure access to the system

and thus to provide permission of use for users who wish to use the system. The system

stores the personal data in the device’s memory. The personal data are not accessible for

third party, only for the system operator/installer and the assigned system administrators.

The assigned system administrators are obliged to treat the personal data confidentially,

in line with the legislative provisions, and shall not disclose the data to third party.

2.1 Responsibility of Manufacturer

The Manufacturer takes any kind of responsibility for and in connection with the functionality

and use of the system –including proper use of hardware and software –according to the

relevant provisions of law. The Manufacturer takes no responsibility for damage resulting

from:

- the user having lost the device for controlling the system, or this device or his personal

data mentioned above having been stolen, thus enabling an unauthorized person to

have access to the system;

- the user having intentionally, in good faith, directly or indirectly given his personal data or

the device suitable for controlling the system to a third person.

3 Connecting the terminals and putting into operation

3.1 Under Voltage Lock Out (UVLO) function

The product is provided with built-in automatic power disconnection (Under

Voltage Lock Out) function. Depending on the product type, if the supply voltage

drops below 8.4…8.2V, the module turns off automatically and it turns back on

when the supply voltage is at least 11.2…11.4V.

The minimum supply voltage level required to turn the module on is 11.2…11.4V!

After turned on with supply voltage higher than 11.2…11.4V, the module can operate

stably even at lower supply voltage, but not lower than 8.4…8.2V.

If the module is powered from a power supply provided with a backup battery and there is

no other electrical load on the battery when charging fails (e.g. in case of a power cut), while

the battery discharges, the module turns off automatically at 8.4…8.2V voltage level.

Thereafter, if the battery is in good condition, it can regenerate and can reach the terminal

voltage of 11.2…11.4V where the module turns back on, then the battery may discharge

again below 8.4…8.2V. This may result a continuous switching on and off cycle that lasts

until the battery can no longer regenerate to the 11.2…11.4V voltage level. If this

phenomenon occurs, the battery is flat and it should be replaced.

3.2 Input wiring

For the inputs, the normally closed or normally open dry contact should be connected

between the given input (IN1…IN4) and the negative of the power input (V-).

If a normally open activating dry contact is used, choose the NO (normally open) option at

the given input’s settings. In this case the input becomes activated and notification sending

by SMS, e-mail or call is initiated when the given input (IN1…IN4) and the V- terminal is

shorted.

If a normally closed activating dry contact is used, choose the NC (normally closed) option

at the given input’s settings. In this case the input becomes activated and notification

sending by SMS, e-mail or call is initiated when shorting between the given input (IN1…IN4)

and the V- terminal is removed.

Connecting the gate position limit switch:

When using control mode 1 or 2 with a single gate, the position limit switch of the gate

controlled by output OUT1 should be connected to input IN3. If two gates are controlled, the

position limit switch of the gate controlled by output OUT2 should be connected to input IN4.

For control modes 3, 4 and 5 the position limit switch of the gate should be connected to

input IN3.

3.3 Output wiring

Connecting the outputs should be done according to the configured control mode.

The default state of the outputs for given control modes is the following:

For control modes 1, 2, 4, 5:

OUT1: normally open dry relay contact (N.O.)

OUT2: normally open dry relay contact (N.O.)

For control mode 3:

OUT1: normally open dry relay contact (N.O.)

OUT2: normally closed dry relay contact (N.C.)

The normally open (N.O.) output provides open contact by default and closed contact upon

control. The normally closed (N.C.) output provides closed contact by default and open

contact upon control. The outputs provide dry (potential free) relay contacts.

3.4 Connections

Attention! Do NOT connect the metallic parts of the GSM antenna connector or the

module’s terminals directly or indirectly to the protective ground, because this may

damage the module!

3.4.1 Wiring diagram

System terminal inputs and outputs:

V+ Supply voltage 9-30 VAC/DC (min. 500mA)

V- Supply voltage negative (if DC)

IN1 Dry contact input 1

IN2 Dry contact input 2

IN3 Dry contact input 3

IN4 Dry contact input 4

OUT1Relay output 1 (normally open dry contact)

OUT2Relay output 2 (normally open dry contact)

Wiring example for control modes 1, 2, 4, and 5:

Wiring example for control mode 3:

The example shows wiring of inputs

IN1 and IN2 when configured to

normally open, and when inputs IN3

and IN4 are configured to normally

closed.

The example shows wiring of inputs

IN1 and IN2 when configured to

normally open, and when inputs IN3

and IN4 are configured to normally

closed.

When using control mode 3, output

OUT1 is used for control while OUT2 is

used with normally closed state to

interrupt the photocell detection circuit,

thus making it possible to keep the

gate/barrier open for the configured

period of time.

3.5 SIM card socket

The SIM card socket can be accessed by removing the cover of the aperture found on the

module enclosure. The cover can be removed by pressing it with your fingernail towards the

LED at the end where the gap is and then pulling it outwards. Insert the SIM card in the

socket. The services to be activated on the SIM card installed into the Gate Control Pro

device should be chosen according to which services of the device you wish to use. For

usage with the smartphone application and for the functions that use e-mail sending mobile

internet service is necessary. The functions that use SMS sending need SMS service and

the ones that use calls require GSM voice call service. For accessing the Internet the SIM

card should use a public APN.

Installing the SIM card:

1. pull the metal security lock of the SIM socket

towards the LED until it clicks

2. reach under the metallic security lock with your

fingernail and pull it outwards to open the socket

3. slide the SIM card into the opened part with the

contacts facing down, as shown in the figure

Close back the opened part together with the SIM

card

Press down carefully the metallic security lock

and pull it towards the side of the enclosure until it

clicks.

3.6 Connecting the antenna

Connect the GSM antenna to the FME-M socket. The module comes with an antenna

which provides good transmission under normal reception circumstances. In case of

experiencing signal strength problems or/and wave interference (fading), use another

(directed) type of antenna or find a more suitable mounting place for the antenna.

3.7 Installation

Please check the environment before installing:

Verify the GSM signal strength with your mobile phone. It may happen that the

signal strength is not sufficient in the desired mounting place. In this case the

planned installation place can be changed before mounting the device.

Do not mount the unit in places where it could be affected by strong

electromagnetic disturbances (e.g. in the vicinity of electric motors, high voltage,

etc.).

Do not mount the unit in wet places or places with high degree of humidity.

3.8 Putting into operation

Disable voicemail and notification in SMS about missed calls on the SIM card

installed into the module.

The module can handle the SIM card’s PIN code. If you wish to use the

PIN code management, configure the SIM card’s PIN code in the programming

software at the “Settings” section. Otherwise disable PIN code request on the

SIM card.

Enable caller identification service on the SIM card at the GSM service

provider (this service might not be enabled by default, please check). To enable this

service, install the SIM card into a mobile phone and call the customer service of the

card’s GSM service provider and enable the service in the menu, or visit one of the

service provider’s personal customer services and ask to enable this service on the

SIM card.

Check the SIM card to be installed correctly into the module.

Check the GSM antenna to be connected correctly to the module.

Check the wires to be connected as instructed in the wiring diagram.

You can power up the device (9-30 VAC/DC). Make sure that the power source is

sufficient for the operation of the Gate Control Pro module. The quiescent

current of the Gate Control Pro module is 120mA, however it may increase up to

500mA during communication and relay control. If the used power source is not

sufficient for the operation of the module, this may cause malfunctions. For such cases

230VAC/12VDC-1A power adapter can be ordered separately from the manufacturer.

3.9 LED signals

Slowly flashing green

Normal operation,

connected to GSM network

Flashing red

GSM service unavailable

or system startup/restart in progress

Permanent red

SIM card error

3.10 Technical specification

Supply voltage range: 9-30 VAC/DC

Nominal current consumption: 120mA

Highest current consumption: 500mA @ 12VDC, 250mA @ 24VDC

Operating temperature: -20ºC - +70ºC

Transmission frequency: GSM 900/1800 MHz

Highest load supported on outputs: 1A @ 24VAC/DC

GSM phone model: Simcom SIM800F

Dimensions: 84 x 72 x 32mm

Weight: 200g (packed: 300g)

4 Configuring the Gate Control Pro module

The Gate Control Pro module can be configured in the following ways:

by computer via USB, using the programming software

by computer over the Internet, using the programming software*

by the smartphone application over the Internet (only settings regarding the user

management are available)*

You can read more about configuring by the smartphone application in the user’s

manual of the application.

*The function marked with * character are only available when a SIM card with mobile

internet access is installed in the Gate Control Pro device and the server access is

configured correctly so that the device has online connection with the server. If you wish to

use the system’s Internet-based services, it is necessary to configure in advance the

settings needed for accessing the Internet. You can learn more about these settings in the

“Internet access” and “Servers” paragraphs.

The Gate Control Pro programming software is compatible with Windows operating

systems only.

Compatibility: Windows 8.x 32/64bit, Windows 7 32/64bit, Windows XP 32/64bit.

Installing the programming software: open the software setup application and follow the

instructions of the installation wizard to complete the installation.

The latest version of the programming software can be downloaded from the manufacturer’s

website (https://tell.hu/en/products/gsm-automation/gsm-gate-control-pro).

4.1 The user interface and configuration options of the software:

The user interface language can be selected from the language

selection drop-down menu placed at the bottom left part of the

program window.

The user interface skin can be changed using the “Skin”

dropdown-menu placed at the bottom left part of the program

window, where you can choose out of multiple appearance

themes.

Context-sensitive help:

On the right side of the program window a context-sensitive help can be found. If you click

on any of the settings fields within the program window, you will get brief information about

the given option or setting in the help window. The content of the help window can be

scrolled up and down using scrollbar placed on the right side of the help window. When

clicking on the “Detailed help” button, a new help window opens with more details. The size

and position of the help window can be changed as desired.

You can hide and recall the help window by clicking on the thin vertical reddish button

placed at the middle on the left side of the help window.

The software saves the changes related to appearance upon closing and applies the saved

settings when reopened.

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