Synology RackStation RS820RP+ Manuel

Synology NAS RS820+ / RS820RP+

Hardware Installation Guide

Table of Contents

Chapter 1: Before You Start

Package Contents 3

Synology RS820+ / RS820RP+ at a Glance 4

System Fans 5

Hardware Specication 6

Safety Instructions 7

Optional Accessories 8

Chapter 2: Hardware Setup

Tools and Parts for Component Installation 10

Install Drives 10

Add a RAM Module on Synology NAS 12

Install PCle Add-in Cards 14

Install and Remove Rail Kits 17

Start up Your Synology NAS 19

LED Indicator Table 20

Chapter 3: System Maintenance

Replace Power Supply Unit (PSU) 21

Initial Troubleshooting Guide 21

Chapter 4: Install DSM on Synology NAS

Install DSM with Web Assistant 22

Learn More 22

Synology_HIG_RS820+ / RS820RP+_20190425

Thank you for purchasing this Synology product! Before setting up your new RS820+ / RS820RP+, please

check the package contents to verify that you have received the items below. Also, make sure to read the safety

instructions carefully to avoid harming yourself or damaging your Synology NAS.

Note: All images below are for illustrative purposes only, and may di󰀨er from the actual product.

Package Contents

Main unit x 1 AC power cord1

Rack mount kit x 2

Screws for 3.5” drives

x 20

Screws for 2.5” drives

x 20

Rack mount kit screws

x 8 Drive tray key x 2

Before You Start 1

Chapter

1 AC power cord: RS820+ x1; RS820RP+ x2

4Chapter 1: Before You Start

Synology RS820+ / RS820RP+ at a Glance

RS820+

RS820RP+

No. Article Name Location Description

1 Power Indicator

Front

Displays power status of the Synology NAS. For more information, see "LED

Indicator Table".

2 Power Button

1. Press to power on the Synology NAS.

2. To power o󰀨 the Synology NAS, press and hold until you hear a beep sound and

the Power LED starts blinking.

3 Alert Indicator Displays warnings regarding fan or temperature. For more information, see "LED

Indicator Table".

4 Drive Status Indicator Displays the status of drives. For more information, see "LED Indicator Table".

5 Beep O󰀨 Button Press to deactivate the beeping sound that is emitted when a malfunction occurs.

6 Status Indicator Displays the status of the system. For more information, see "LED Indicator Table".

7 Drive Tray Install drives here.

8 Power Port

Back

Connect power cords here to supply power to your Synology NAS.

9 System Fan Disposes of excess heat and cools the system.

10 Console Port For manufacturing use only.

11 PCI Express

Expansion Slot Supports additional PCIe network interface cards or M.2 SSD adapter cards.

12 LAN Port Connect network cables here.

13 Reset Button

1. Press and hold until you hear a beep sound to restore the default IP address,

DNS server, and password for the admin account.1

2. Press and hold until you hear a beep sound, then press and hold again until you

hear three beep sounds to return the Synology NAS to “Not Installed” status so

that DiskStation Manager (DSM) can be reinstalled.

14 USB 3.0 Port Connect external drives, USB printers, or other USB devices to the Synology

NAS here.

15 eSATA Port Connect external SATA drive or Synology Expansion Unit2to the Synology NAS.

16 Redundant Power LED Displays the status of redundant powers supplies, alerting the user of power supply

or fan failure.

2For more information about Synology Expansion Unit supported by your Synology NAS, please visit www.synology.com.

1You can keep the current admin password unchanged by ticking the "Keep current admin password unchanged" checkbox in DSM Control Panel > Update

& Restore > Reset.

5Chapter 1: Before You Start

System Fans

If any fan failure occurs, please refer to the images below to locate the failed fan(s) indicated in DSM. The fans

are numbered as below:

RS820+

RS820RP+

To replace the failed fan(s), please contact Synology Technical Support at www.synology.com/support for

technical assistance.

6Chapter 1: Before You Start

Hardware Specication

Item RS820+ / RS820RP+

Compatible Drive Type 3.5” / 2.5” SATA x 4

Maximum Raw Capacity 56TB (4 x 14TB HDD)

External Device Port • USB 3.0 x 2

• eSATA x 1

LAN Port Gigabit x 4

PCIe Slot PCIe 3.0 x8 slot at x4 mode

Size (H x W x D) (mm)

• RS820+: 44 x 430.5 x 457.6 (Not including rack mount kits) /

44 x 480 x 492.6 (Including rack mount kits)

• RS820RP+: 44 x 430.5 x 483.6 (Not including rack mount kits) /

44 x 480 x 518.6 (Including rack mount kits)

Weight (kg) • RS820+: 6.4

• RS820RP+: 7.96

Supported Client • Windows 7 onward

• Mac OS X 10.10 onward

File System • Internal: Btrfs, ext4

• External: Btrfs, ext4, ext3, FAT, NTFS, HFS+, exFAT1

Supported RAID Type

• Basic • JBOD • RAID 0 • RAID 1

• RAID 5 • RAID 6 • RAID 10

• Synology Hybrid RAID (Up to 2-Disk Fault Tolerance)

Agency Certication • FCC Class A • CE Class A • BSMI Class A

• CCC • VCCI • EAC • RCM

HDD Hibernation Yes

Scheduled Power On/O󰀨 Yes

Wake on LAN Yes

Language Localization

Environment Requirement

• Line voltage: 100V to 240V AC

• Frequency: 50 to 60Hz

• Operating Temperature: 32 to 95˚F (0 to 35˚C)

• Storage Temperature: -5 to 140˚F (-20 to 60˚C)

• Relative Humidity: 5% to 95% RH

Note: Model specications are subject to change without notice. Please refer to www.synology.com for the latest information.

1Support for exFAT can be enabled by purchasing and downloading exFAT Access in Package Center.

7Chapter 1: Before You Start

Safety Instructions

Keep away from direct sunlight and away from chemicals. Make sure the environment does not

experience abrupt changes in temperature or humidity.

Place the product right side up at all times.

Do not place near any liquids.

Before cleaning, unplug the power cord. Wipe with damp paper towels. Do not use chemical or

aerosol cleaners.

To prevent the unit from falling over, do not place on carts or any unstable surfaces.

The power cord must plug in to the correct supply voltage. Make sure that the supplied AC voltage is

correct and stable.

To remove all electrical current from the device, ensure that all power cords are disconnected from

the power source.

Risk of explosion if battery is replaced with an incorrect type. Dispose of used batteries appropriately.

8Chapter 1: Before You Start

Optional Accessories

With Synology accessories, you can customize your Synology NAS to t di󰀨erent business environments without

worrying about compatibility and stability. Visit www.synology.com/compatibility for more information.

• Memory Module

Model Name Picture Description

D4NESO-2666-4G

DDR4-2666 non-ECC

unbu󰀨ered SO-DIMM 260pin

1.2V

D4ECSO-2666-16G

DDR4-2666 ECC

unbu󰀨ered SO-DIMM 260pin

1.2V

• PCIe Add-in Card

Model Name Picture Description

E10G18-T2 Dual-port, 10GbE RJ-45

Network Interface Card

E10G18-T1 Single-port, 10GbE RJ-45

Network Interface Card

E10G17-F2 Dual-port, 10GbE SFP+

Network Interface Card

M2D18 Dual M.2 NVMe/SATA SSD

Adapter Card

9Chapter 1: Before You Start

• Expansion Unit

Model Name Picture Description

RX418 4-bay 1U rackmount expansion

unit for 1U Synology NAS

• Rail Kit

Model Name Picture Description

RKS1317 Sliding rail solutions

RKM114 Fixed rail solutions

• Spare Part

Model Name Picture Description

Disk Tray (Type R8) 3.5"/2.5" HDD Tray

FAN 40*40*20_2 System Fan

PSU 150W-RP

Module_2 Redundant PSU Module 150W

PSU 150W_2 PSU 150W Open Frame

Tools and Parts for Component Installation

Please prepare the tools and parts below before setting up your Synology NAS:

• A Screwdriver

• At least one 3.5” or 2.5” SATA drive (please visit www.synology.com/compatibility for compatible drive

models).

Warning: If you install a drive that contains data, the system will format the drive and erase all existing data. Please

back up any important data before installation.

• Rail mounting kit (please see the Optional Accessories section to nd out the suitable rail kit for cabinet

installation)

Warning: We suggest mounting your Synology NAS on a cabinet before installing any drives since the heavy weight

will increase the installation di󰀩culty.

Install Drives

Please follow the steps below for drive installation:

1 Pull the drive tray handle in the direction as indicated below to remove the drive tray.

2 Install drives:

• For 3.5” drives: Place the drive in the drive tray. Turn the tray upside down and tighten screws into the four

spots indicated below to secure the drive.

• For 2.5” drives: Place the drive in the drive tray. Turn the tray upside down and tighten screws into the four

spots indicated below to secure the drive.

Hardware Setup

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