Solacom R9.0 Manuel utilisateur

Position and Audio Control Module R9.0

User Guide

The information furnished in this document by Solacom Technologies Inc. ("Solacom") is

believed to be accurate. Solacom makes no warranties, expressed or implied, regarding the

information contained herein, and assumes no liability for errors or omissions.

Solacom assumes no liability otherwise arising from the application or use of any such

information or product for any infringement of patents or other intellectual property rights

owned by others that may result from such application or use.

Neither the supply of this information or the purchase of product conveys any license, either

expressed or implied, under patents or other intellectual property rights owned by Solacom

or licensed from third parties by Solacom, whatsoever.

Purchasers of product are also hereby notified that the use of this information or product in

certain ways or in combination with Solacom or non-Solacom furnished goods or services

may infringe patents or other intellectual property rights.

This document and related products contain valuable trade secrets and proprietary

information belonging to Solacom. No part of this document may be reproduced, stored in

a retrieval system, or transmitted in any form or by any means without prior written

permission from Solacom. Reverse engineering, decompiling and disassembling are explicitly

prohibited.

The product specifications and information contained in this document are subject to

change by Solacom without notice.

Support and Service

The Solacom Customer System Support & Services Centre is staffed by qualified service

professionals to provide the support, service, and know-how you need to seamlessly operate and

manage your mission-critical communications infrastructure.

The Center offers a complete range of support and services, including:

answering queries and providing information

helping to diagnose and troubleshoot incidents

dispatching qualified field support personnel for training, installation,

configuration, QoS audits, personalized requirements, and more.

You may request support and service online or by phone:

Web: services.solacom.com

Email: [email protected]

North America toll free: 1-888-Solacom (1-888-765-2266)

Phone anywhere: +1 613 693 0641

Normal business hours are Monday to Friday from 09:00 to 17:00 ET.

For emergency or urgent requests, 7 days per week, 24 hours per day, use the phone

numbers above and follow the voice prompts.

Safety Summary

The following general safety precautions must be observed during all phases of operation, service,

and repair of this product. Failure to comply with these precautions or with specific warnings

elsewhere in this manual violates safety standards of design, manufacture, and intended use of the

product. Solacom assumes no liability for the customer’s failure to comply with these requirements.

Ground the equipment

To minimize shock hazard, the equipment switch must be connected to an electrical

ground. The equipment has a three-conductor AC power cable. This power cable

must be plugged into an approved three-contact electrical outlet with the grounding

wire (green) firmly connected to an electrical ground at the power outlet. The power

cables meet International Electrotechnical Commission (IEC) safety standards.

Keep away from live circuits

Operating personnel must not remove modules or otherwise tamper with the

equipment switch or related components. Component replacement and internal

adjustments must be made by qualified maintenance personnel. Do not replace

components with the power cable connected unless the component is hot-swapable.

To avoid injuries, always disconnect power and discharge circuits before removing

equipment shelves or making major modifications.

iii

Do not service or adjust alone

Do not attempt major component replacement, internal service, or adjustment unless

another person, capable of rendering first aid and resuscitation, is present.

Replacement of modules

Replacement of modules should be performed by qualified maintenance personnel

(those who have been trained and certified by Solacom).

Electrostatic discharge (ESD)

This product contains components that can be damaged by electrostatic discharge.

You must take precautions when handling modules. As a minimum precaution, use

grounded wrist straps at all times when handling modules.

Do not modify the product

Do not install substitute parts or modify the product. To ensure that product integrity

is maintained, contact the Solacom Customer System Support & Services Centre for

any service or repair.

Power surge advisory

Electrical surges (typically lightning transients) are very destructive to customer

terminal equipment connected to AC power sources. We recommend that you install

AC surge arrestors in outlets to which any equipment is connected.

Contents

1About This Document..................................................................................................................1

1.1 References................................................................................................................................1

2Operation......................................................................................................................................3

2.1 Radio Bypass Mode.................................................................................................................3

2.2 Call Taking Mode....................................................................................................................5

2.3 Voice Recording ......................................................................................................................5

3Module Interface..........................................................................................................................7

3.1 Front Panel Connectors............................................................................................................8

3.2 DIP Switches............................................................................................................................8

3.3 Status LEDs .............................................................................................................................9

3.4 Rear Panel Connectors.............................................................................................................9

4Installation..................................................................................................................................11

4.1 Equipment..............................................................................................................................11

4.2 Connection.............................................................................................................................12

4.3 Cable Pin Assignments ..........................................................................................................13

4.3.1 PAC Module COM Operator Position Workstation COM (Cable C).........................13

4.3.2 PAC Module AUDIO I/O Various (Cable X).............................................................13

4.3.3 P4 of Cable X Workstation Line In/Out (Cable Y).....................................................15

4.3.4 P2 of Cable X Radio Dispatch ....................................................................................16

4.3.5 P5 of Cable X Voice Recorder....................................................................................17

Jack Box Pin Assignments...........................................................................................................18

4.3.6 Dual-prong Connector .....................................................................................................19

4.4 Connecting with a Call Director ............................................................................................19

4.5 Configuration ........................................................................................................................ 20

AList of Acronyms ....................................................................................................................... 23

Figures

Figure 1: Audio Paths.............................................................................................................................4

Figure 2: Front Panel..............................................................................................................................7

Figure 3: Rear Panel...............................................................................................................................7

Figure 4: Equipment.............................................................................................................................11

Figure 5: Connections ..........................................................................................................................12

Figure 6: Radio Bypass Cable (X)........................................................................................................13

Figure 7: Headset/Handset Connector.................................................................................................. 19

Figure 8: Call Director Connection ......................................................................................................19

vii

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