SmartSavy Serial GSM Gateway Manuel utilisateur

Serial GSM Gateway

User Manual

Documentation also available on USB flash drive and the World Wide Web

Serial GSM Gateway User Manual

Serial GSM Gateway

User Manual

Head Office

SmartSAVY Limited

17 Tutchen Avenue

Raglan, Waikato 3225

New Zealand

Support: support@smartsavy.com

Website: www.smartsavy.com

New Zealand

Phone: +64 (0) 7 974 9029

Facsimile: +64 (0) 2 889 1205

South Africa

Phone: +27 (0) 87 750 9849

Australia

Phone: +61 (0) 86 222 5149

United Kingdom

Phone: +44 (0) 207 043 1395

Other Countries

Phone: +64 (0) 7 974 9029

Serial GSM Gateway User Manual

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO

CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE

BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE

INFORMATION DOCUMENT THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS

REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT

SMARTSAVY LIMITED or a SMARTSAVY LIMITED REPRESENTATIVE FOR A COPY.

This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio communications. Operation of

this equipment in a residential area is likely to cause harmful interference, in which case users will be required to

correct the interference at their own expense.

You can determine whether your equipment is causing interference by turning it off. If the interference stops, it

was probably caused by the Smartsavy Limited equipment or one of its peripheral devices. If the equipment causes

interference to radio or television reception, try to correct the interference by using one or more of the following

measures:

•Turn the television or radio antenna until the interference stops.

•Move the equipment to one side or the other of the television or radio.

•Move the equipment farther away from the television or radio.

•Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make

certain the equipment and the television or radio are on circuits controlled by different circuit breakers or

fuses.)

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE

SUPPLIERS ARE PROVIDED ―AS IS‖ WITH ALL FAULTS. SMARTSAVY LIMITED AND THE ABOVE-NAMED SUPPLIERS

DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A

COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL SMARTSAVY LIMITED OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL,

CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR

DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF SMARTSAVY

LIMITED OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

All other trademarks mentioned in this document or website are the property of their respective owners. The use

of the word partner does not imply a partnership relationship between Smartsavy Limited and any other company.

Serial GSM Gateway User Manual

CHAPTER 1111111

Document History

Date

Version

Author

Notes

19/01/2010

1.0

Smartsavy - Jason Brand

First Release

13/03/2010

1.1

Smartsavy - Jason Brand

Minor formatting changes

Serial GSM Gateway User Manual

CONTENTS111111

Document History ...................................................................................................................................................................................4

About This Guide ....................................................................................................................................................................................8

Audience ...........................................................................................................................................................................................8

Configuration Guide Overview.............................................................................................................................................................9

Installation Guide Conventions ..........................................................................................................................................................10

Overview of the Serial GSM Gateway .....................................................................................................................................................11

Serial GSM Gateway Software Features .............................................................................................................................................12

Introduction to Operating the Serial GSM Gateway .................................................................................................................................15

Serial GSM Gateway Menu and Navigation .........................................................................................................................................16

Operating the Serial GSM Gateway ........................................................................................................................................................17

Logging into the Serial GSM Gateway ................................................................................................................................................18

The Main menu................................................................................................................................................................................19

The Connect to External Serial Devices Menu ................................................................................................................................20

The General Purpose Inputs and Outputs Menu.............................................................................................................................22

The GPS Functions Menu .............................................................................................................................................................24

The GSM Functions Menu.............................................................................................................................................................26

The Device Functions Menu..........................................................................................................................................................28

The Enable GPRS Server Option ...................................................................................................................................................30

The Enable GPRS Client Option.....................................................................................................................................................32

The Settings Menu.......................................................................................................................................................................34

The View Security Access Log Option............................................................................................................................................35

The Log off Option ......................................................................................................................................................................37

The Reboot Option ......................................................................................................................................................................38

SMS (Short Message Service) Commands ..........................................................................................................................................39

Troubleshooting....................................................................................................................................................................................42

Problem Solving ...............................................................................................................................................................................43

Troubleshooting Console’s and External Serial devices. ..................................................................................................................44

Troubleshooting GPRS and SMS....................................................................................................................................................45

Obtaining Documentation......................................................................................................................................................................46

www.smartsavy.com ........................................................................................................................................................................46

Ordering Documentation USB Flash Drive ..........................................................................................................................................46

Documentation Feedback .................................................................................................................................................................46

Obtaining Technical Assistance ..............................................................................................................................................................47

Smartsavy Technical Support Website ...............................................................................................................................................47

Submitting a Service Request............................................................................................................................................................48

Definitions of Support Request Severity .............................................................................................................................................48

Serial GSM Gateway User Manual

FIGURES111111

Figure 1-1 Serial GSM Gateway Menu (Serial GSM Gateway PRO Model Shown) ............................................. 11

Figure 1-2 Serial GSM Gateway Professional, Logon Screen (PRO model) ....................................................... 12

Figure 1-3 Serial GSM Gateway Standard, Logon Screen (STD model)............................................................ 13

Figure 2-1 Serial GSM Gateway Main Menu (PRO model shown) .................................................................... 16

Figure 3-1 Logging into the Serial GSM Gateway (PRO model shown) ............................................................ 18

Figure 3-2 Main menu tree structure ............................................................................................................ 19

Figure 3-3 Connect to external serial device menu ........................................................................................ 21

Figure 3-4 GPIO functions menu .................................................................................................................. 23

Figure 3-5 GPS functions menu.................................................................................................................... 24

Figure 3-6 GSM functions menu ................................................................................................................... 27

Figure 3-7 Device functions menu................................................................................................................ 28

Figure 3-8 Enable GPRS server option .......................................................................................................... 31

Figure 3-9 Enable GPRS client option ........................................................................................................... 33

Figure 3-10 Settings menu .......................................................................................................................... 34

Figure 3-11 View security access log ............................................................................................................ 35

Figure 3-12 Example of Security Access Log ................................................................................................. 36

Figure 3-13 Log off option ........................................................................................................................... 37

Figure 3-14 Reboot option........................................................................................................................... 38

Serial GSM Gateway User Manual

TABLES111111

Table 1 Serial GSM Gateway Software Features ............................................................................................ 13

Table 2 Connect to external serial device options description......................................................................... 21

Table 3 GPIO functions options description................................................................................................... 23

Table 4 GPS functions options description .................................................................................................... 25

Table 5 GSM functions options description.................................................................................................... 27

Table 6 Device functions options description................................................................................................. 29

Table 7 SMS Commands –Information Requests .......................................................................................... 40

Table 8 SMS Commands –Action Requests .................................................................................................. 41

Serial GSM Gateway User Manual

CHAPTER 1111111

About This Guide

This section discusses the audience, organization, and conventions of this Smartsavy Serial GSM Gateway

User Manual.

Smartsavy documentation and additional literature are available in an embedded package, which ships inside

your product, and a USB memory stick package which is available on request. The Documentation USB

memory stick is updated monthly. Therefore, it might be more current than embedded package

documentation. To order additional copies of the documentation on USB memory stick, contact your local

sales representative, buy online at URL:

http://www.smartsavy.com/products/Serial-GSM-Gateway-Documentation-USB-memory-stick.html

or call Smartsavy customer support. The USB memory stick package is available as a single package.

You can also access Smartsavy documentation on the World Wide Web at http://www.smartsavy.com.

Audience

This guide is designed for the person configuring the Serial GSM Gateway family, who should be familiar with

networking protocols (such as IP), General Packet Radio Service (GPRS) configuration, Telnet and Terminal

emulation software and General GSM features and use such as Short Message Service (SMS).

Use this guide together with the

Serial GSM Gateway

Quick Start Guide

Serial GSM Gateway Hardware

Installation Guide

, and the

Serial GSM Gateway Software Configuration Guide

that came with your Serial GSM

Gateway.

Serial GSM Gateway User Manual

Configuration Guide Overview

This guide contains the following chapters and appendices:

•About This Guide—Provides an overview of and describes conventions of this document.

•Overview of the Serial GSM Gateway—Provides an overview of the Serial GSM Gateway models,

including identifying the model, and software features.

•Introduction to operating the Serial GSM Gateway—Describes the Serial GSM Gateway Menu and

how to navigate.

•Operating the Serial GSM Gateway—Describes how to use and get the most out of your Serial GSM

Gateway.

•

Troubleshooting—Describes how to isolate problems you might encounter with the Serial GSM

Gateway or to rule out the Serial GSM Gateway as the source of the problem.

•

Obtaining Documenation—Describes how to obtain documenation

•

Obtaining Technical Assisatnce—Describes how to obtain technical assistance

Serial GSM Gateway User Manual

Installation Guide Conventions

This guide uses the following conventions:

•Boldface font is used for commands and keywords.

•

Italic

is used for command input that is supplied by you.

•Screen font is used for examples of information that is displayed on the screen.

•Boldface screen font is used for examples of information that you enter.

•Square brackets contain keywords or arguments that are optional or default responses to system

prompts:

[ x ]

•Braces contain a choice of keywords (represented by x below) that are separated by vertical bars:

{ x | x | x }

•Angled brackets contain characters that are customer chosen or represent a character, such as space:

<space>

•The key labeled Control is represented by ^ or Ctrl-D. For example, when you read

Ctrl-D

you should hold down the Control key while you press the D key.

Note Means reader take note. Notes contain helpful suggestions or references to material not

contained in this guide.

Caution Means reader be careful. In this situation, you might do something that could result in

equipment damage or loss of data.

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