Problem:
I am unable to communicate with the reader via a terminal program or
via code I am writing but the reader is detected by SkyWare.
Solution:
1. The com port is in use by some other application or was not
closed completely because of an irregular exit condition in
SkyWare. Do an alt-ctrl-del and see if a previous version of
SkyWare is still running. If not, restart the computer to make
sure all com ports are closed and ready to use.
2. Com port was not initialized correctly. Make sure your terminal
settings are correct. The correct settings should be 8 data bits,
1 stop bit, no parity bit. Default baud rate is 9600, but can be
19200, 38400, or 57600.
Problem:
I’m unable to read from or write to a tag with SkyWare.
Solution:
1. Make sure the tag is in the field of the reader using the Get Tag
ID command. If the internal antenna is used, make sure the tag
is within 2 or 3 inches with a credit card sized tag or 1.5 to 2
inches for a wrist band sized tag. If the external antenna is
being used make sure the tag is within 6-8 inches with a credit
card sized tag. Tag should be within 3-5 inches of the external
antenna for a wrist band sized tag. For smaller tags, the tag
should be closer to the antenna. If SkyWare is unable to get a
tag ID the tag is not in the field of the reader or not supported.
2. Make sure the tag is parallel to the antenna and in the field of
the reader. This can be checked with a get tag ID command.
3. Make sure the tag is supported by our reader. Supported tag
types and their standards can be found at the bottom of
SkyWare. Make sure reads and writes are supported by our
reader. Current supported tags for reads and writes are
ISO15693, Tag-it HF, and I-Code1 tags.
4. The specific blocks you are trying to write to are locked. There
is no way to tell if blocks on the tag are locked unless you try to
write to a block and it fails while writing to another block passes.
It is also not possible to unlock blocks once they are locked.
