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Using Legacy External Devices

UTG

Universal Transaction Gateway

Using Legacy External Devices

External Use NDA Page 2 of 64

Shift4 Payments

1491 Center Crossing Road

Las Vegas, NV 89144

702.597.2480

www.shift4.com info@shift4.com

Document Title: The Universal Transaction Gateway Using Legacy External Devices

Publication Date: June 27, 2019

*Universal Transaction Gateway®(UTG)®, Lighthouse Transaction Manager, 4Go®, i4Go®, and 4Word®are covered by one or

more of the following U.S. Pat. Nos.: 7770789; 7841523; 7891563; 8328095; 8688589; 8690056; 9082120; 9256874; 9495680.

All trademarks, service marks, product names, and logos are the property of their respective owners. Shift4 Payments may have

patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document.

The furnishing of this document does not give any license to these patents, trademarks, copyrights, or other intellectual property

except as expressly provided in any written license agreement from Shift4 Payments. All graphics are property of Shift4 Payments.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means without prior

written permission of Shift4 Payments. The contents of this publication are the property of Shift4 Payments. Shift4 Payments

reserves the right to revise this document and to periodically make changes to the content thereof without any obligation or

notification to any organization of such revisions or changes unless required to do so by prior written agreement.

Notice of Confidentiality

This document contains information that is proprietary to Shift4 Payments. It carries the Shift4 classification “External Use NDA.” It is

provided for the sole purpose of specifying instructions for Shift4 Payments products. The recipient agrees to maintain this

information in confidence and not reproduce or otherwise disclose this information. Please refer to the signed Bilateral Non-

Disclosure and Confidentiality Agreement for additional agreements and expectations.

Notice to Governmental End Users

If any Shift4 product is acquired under the terms of a Department of Defense contract: use, duplication, or disclosure by the US

Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of 252.227.7013. Civilian agency contract: use,

reproduction, or disclosure is subject to 52.227-19 (a) through (d) and restrictions set forth in the accompanying end user

agreement. Unpublished rights reserved under the copyright laws of the United States.

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Using Legacy External Devices

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Understanding the Using Legacy External Devices Document

Purpose

Legacy devices are devices that are sun setting or already deprecated. In many cases, the devices

cannot be upgraded to the latest security features and none of the devices listed in this document are

EMV compliant. The Using Legacy External Devices document is intended for those merchants who have

already integrated with Shift4 and are using the UTG, but have not upgraded their devices.

The following devices are no longer supported on UTG versions 2288 and higher.

•Ingenico 3070

•Ingenico i6550

•Ingenico i6780

•Verifone®PINpad 1000

•Verifone®PINpad 1000SE

•Verifone®MX 850

•Verifone®MX 870

Using Legacy External Devices with UTG

This document is intended for vendors and developers using external devices in their POS/PMS systems.

The Universal Transaction Gateway®(UTG®) supports a variety of external devices for transactions

processed in the United States and Canada. Device settings and configurations are discussed in this

document. It may be necessary to adjust external devices, such as PIN pads, when configuring the UTG

or the UTG Stub. PIN pad devices offer a variety of features. For a complete list of supported devices and

features, go to www.shift4.com > Lighthouse Transaction Manager > INTEGRATIONS > Third-Party

Devices.

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Configuring Ingenico Devices

Configuring Ingenico 3070

Requirement: Verify that UPOS Interface Application displays on

the Ingenico 3070 screen on boot-up. If the version information is

not displayed, contact the Shift4 Customer Support team at

702.597.2480, option 2.

Ingenico 3070 (U.S.)

Ingenico 3070 (Canada)

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Changing the Baud Rate

To change the Ingenico 3070 baud rate, complete the following steps:

1. To restart the device, disconnect and reconnect the power cord.

2. Simultaneously press and hold the 1, Cancel, and Enter buttons.

3. Select the Supervisor menu. Contact the Shift4 Customer Support team at 702.597.2480, option 2

for the default password.

4. Select Sys Parameters.

5. Select Setup Port and select the correct port number.

6. Select the baud rate. Shift4 recommends a baud rate of 19200.

7. When finished, press the Cancel button until the device restarts.

Other Settings

Verify that the following settings have been applied on the UTG Stub IP to Serial window:

•Data Bits (Byte Size): 8

•Parity: None

•Stop Bits: 1

•Flow Control: None

Requirement: You must load the Shift4 template forms on the

Ingenico 3070 device. Refer to the sections regarding forms for

Ingenico Devices in this document.

Configuring Ingenico i6550

During installation and configuration, the keypad special keys function as follows:

•Plus (+): scroll up

•Minus (-): scroll down

•Enter: select highlighted item

•Cancel: previous screen

•Any button enables backlight

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Requirement: Verify that UPOS Interface Application, Version

2.10, Kernel 2.77, SSA 02.12, MNT 01.26 displays on the Ingenico

i6550 screen on boot-up. If the version information is not displayed,

contact the Shift4 Customer Support team at 702.597.2480, option

Booting the Device

To boot the Ingenico i6550, complete the following steps:

8. Simultaneously press and hold the 1, 3, Cancel, and Enter buttons and then release.

9. To open the SSA System menu, press and hold the Clear button. During boot-up the device beeps

and startup routines flash briefly on the screen.

10. On the SSA System menu, select Configuration Ticket.

11. On the Configuration Ticket menu, select App Ticket.

12. On the Application Config screen, verify the following applications are loaded on the device in the

Application List section:

•CA0300_IBMEF (#3)

•US0901_UIA__ (#9)

13. To return to the SSA System menu, press the Cancel button twice.

Verifying Device Settings

Device settings are nested several levels beneath the SSA System menu. To verify and set device

parameters, complete the following steps:

14. From the SSA System menu, select the Extended menu.

15. From the Extended menu, select the Supervisor menu. This menu is password protected. Contact

the Shift4 Customer Support team at 702.597.2480, option 2 for the default password.

16. To open and set the Supervisor menu options, type the password and the following settings:

•Select Sys Parameters

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•Select Setup Port

•Select Port 1

•Set or verify port settings as listed in the following table:

Ingenico 6550 Configuration Settings

Setting Action Required Value

Interface Type

Set

RS232

Baud Rate

Set

19200

Data Bits Set 8

Stop Bits

Set

Parity

Set

None

LAN Address

Verify

101

Retry Count

Verify

Response TMO

Verify

1000

Poll TMO

Verify

3000

Turnaround TMO

Verify

300

17. Press the Cancel button until the Configuration menu returns.

Other Settings

Verify that the following settings have been applied on the UTG Stub IP to Serial window:

•Data Bits (Byte Size): 8

•Parity: None

•Stop Bits: 1

•Flow Control: None

Requirement: You must load the Shift4 template forms on the

Ingenico i6550 device. Refer to the Loading Shift4 Template Forms

on Ingenico Devices section in this document.

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Using Legacy External Devices

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Configuring Ingenico i6780

During installation and configuration, the keypad special keys function as follows:

•Plus (+): scroll up

•Minus (-): scroll down

•Enter: select highlighted item

•Cancel: previous screen

•Any button enables backlight

Requirement: Verify that UPOS Interface Application, Version

2.32, Kernel 2.86, SSA 02.51, MNT 01.30 displays on the Ingenico

i6780 screen on boot up. If the version information is not displayed,

contact the Shift4 Customer Support team at 702.597.2480, option

Booting the Device

To boot the Ingenico i6780, complete the following steps:

18. Simultaneously press and hold the 1, 3, Cancel, and Enter buttons and then release.

19. To open the SSA System menu, press and hold the Clear button. During boot-up the device beeps

and startup routines flash briefly on the screen.

20. On the SSA System menu, select Configuration Ticket.

21. On the Configuration Ticket menu, select App Ticket.

22. On the Application Config screen, verify the following applications are loaded on the device in the

Application List section:

•CA0300_IBMEF (#3)

•US0901_UIA__ (#9)

23. To return to the SSA System menu, press the Cancel button twice.

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Verifying Device Settings

Device settings are nested several levels beneath the SSA System menu. To verify and set device

parameters, complete the following steps:

24. From the SSA System menu, select the Extendedmenu.

25. From the Extended menu, select the Supervisor menu. This menu is password protected. Contact

the Shift4 Customer Support team at 702.597.2480, option 2 for the default password.

26. To open and set the Supervisor menu options, enter the password and complete the following steps:

•Select Sys Parameters

•Select Setup Port

•Select Port 1

•Set or verify port settings as listed in the following table:

Ingenico 6780 Configuration Settings

Setting Action Required Value

Interface Type

Set

RS232

Baud Rate

Set

19200

Data Bits

Set

Stop Bits

Set

Parity

Set

None

LAN Address

Verify

101

Retry Count

Verify

Response TMO

Verify

1000

Poll TMO

Verify

3000

Turnaround TMO

Verify

300

27. Press the Cancel button until the Configuration menu returns.

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Using Legacy External Devices

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Other Settings

Verify that the following settings have been applied on the UTG Stub IP to Serial window:

•Data Bits (Byte Size): 8

•Parity: None

•Stop Bits: 1

•Flow Control: None

Requirement: You must load the Shift4 template forms on the

Ingenico i6780 device. Refer to the sections regarding forms for

Ingenico devices in this document.

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