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3. About your Router
On the top of your router, you will find a number of status LEDs that indicate the status of the device. These
lights can be useful to help you troubleshoot any problems with your connection.
LED’s on the device:
Note: The Wifi 5G is only applicable to the VMG8924 Router
None of the LEDs are on if the Device is not receiving power.
LED COLOUR STATUS DESCRIPTION
POWER
PWR/SYS
Green On The device is receiving power and ready for use
Blinking The Device is self testing
Red
On The Device detected an error whilst self testing, or there is a
device malfunction
O The Device is not receiving power
DSL Green On The ADSL line is up
Blinking The Device is initializing the ADSL line
Orange
On The VDSL line is up
Blinking The Device is initializing the VDSL line
O The DSL line is down
INTERNET
Green
On The Device has an IP connection but no trac.
Your Device has a WAN IP address (either static or assigned
by a DHCP server), PPP negotiation was successfully
completed (if used) and the DSL connection is up.
Blinking The Device is sending or receving IP trac.
O There is no Internet connection or the gateway is in bridged
mode.
Red
On The Device attempted to make an IP connection but failed.
Possible causes are no response from a DHCP server, no
PPPoE response, PPPoE authentication failed.
LAN
Green
On The Device has a successful 100 Mbps Ethernet connection
with a device on the Local Area Network (LAN)
Blinking The Device is sending or receiving data to/from the LAN at
1000 Mbps
O The Device does not have an Ethernet connection with the
LAN.
