SDX Audio FT-5 Manuel utilisateur

SDX 10/20/40E

FT-5 Telephone Guide

By SDX Business Systems plc

39HTN00027PEC - Issue 5 (April 1997)

ContentsContents

SDX 10/20/40E - FT-5 Telephone GuideSDX 10/20/40E - FT-5 Telephone Guide 39HTN000027PEC - Issue 7 (April 1997)39HTN000027PEC - Issue 7 (April 1997)

FT-5 User’s GuideFT-5 User’s Guide..........................................................................................................................................................................................................33

The FT-5 Terminal............................................................................................................3

Lamp Sates.......................................................................................................................3

Answering Calls................................................................................................................4

Pick Up..............................................................................................................................4

Making Calls......................................................................................................................5

Hold...................................................................................................................................6

Changing From LD To MF Signalling...............................................................................6

Transferring Calls..............................................................................................................6

Camp-On To A Busy Extension........................................................................................7

Group................................................................................................................................7

PABX Recall......................................................................................................................7

Ringing Mode For Incoming Calls....................................................................................7

Loudspeaker Monitor........................................................................................................8

Listening To Another Call.................................................................................................8

Privacy...............................................................................................................................8

Conferencing (SDX 40E Only)..........................................................................................8

Call Back (SDX 40E Only)................................................................................................9

Programming Selection Keys...........................................................................................9

Storing External Numbers.................................................................................................9

ContentsContents

FT-5 User’s GuideFT-5 User’s Guide – Page– Page 33

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FT-5 User’s GuideFT-5 User’s Guide

The FT-5 TerminalThe FT-5 TerminalThe FT-5 Terminal combines the features of an FT1 Terminal and a

DSS/BLF unit, plus some of the dedicated features of a Display terminal.

It offers greater control of telephone traffic by means of a single key

access and flashing lamp indications.

Exchange lines can be answered and accessed selectively rather than in

the normal queued mode, giving increased flexibility in traffic

management.

An FT-5 Terminal has 14 Selection Keys and Busy Lamps (called ‘Field

Lamps’) which can be programmed to represent a Line, an Extension or

a Group of Extensions. The FT-5 Terminal can take a headset via a

switched junction box for headset/handset operation. The headset fitted

MUST be an SDX headset.

Lamp SatesLamp Sates FT-5 selection keys and Field lamps can be programmed to represent

lines, extensions or extension groups. The significance of the associated

lamps is as follows:

LampLamp

StateState LineLine ExtensionsExtensions GroupGroup

Off Idle Idle Idle

Slow Flash On hold - -

Medium Flash Incoming Call Extension Being

Called Line Group

Calling

Fast Flash Connected Connected -

On Busy Busy Busy

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Answering CallsAnswering Calls To answer an incoming call from a line or extension (Medium FlashMedium Flash of a

field lamp):

1. Press the associated key to answer the call.

2. Field lamp goes to Fast Flash.Fast Flash.

If your terminal is ringing when there is no incoming call appearing on a

field lamp:

1. Lift handset to answer.

2. Press Ans/RlsAns/Rls ⊂⊃.

Pick UpPick Up If you hear another extension ringing that you wish to answer (and the

call is not presented on your FT-5):

1. Lift the handset.

2. Press Function ⊂⊃.

3. Press Pick-up ⊂⊃.

You can restrict the scope of the call Pick-UpPick-Up feature by programming a

Pick-UpPick-Up number to indicate which ringing terminal you wish to answer.

To program a Pick-Up numberTo program a Pick-Up number::

1. Take the FT-5 off hook (or press Ans/RlsAns/Rls) and press FunctionFunction ⊂⊃,

, #.

2. Press to cancel current entry ( and also to select system wide Pick-Pick-

UpUp facility).

3. Dial extension or group Pick-UpPick-Up number (if required).

4. Replace handset (or press Ans/RlsAns/Rls).

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Making CallsMaking Calls Any call can be dialled on-hook; lift handset when called party answers.

To call another extensionTo call another extension::

1. Key extension number.

To call an external numberTo call an external number::

1. Press 99 then key external number.

To call a personal stored numberTo call a personal stored number::

1. Press ## then select from the 00/0500/05 stores.

To call a Central Director NumberTo call a Central Director Number::

1. Press ## then select from the 10/9910/99 stores.

To Repeat Last Number dialledTo Repeat Last Number dialled::

1. Press ## then .

To call an idle extension (lamp Off)To call an idle extension (lamp Off)::

1. Press the required extension key.

2. Field lamp turns On.On.

3. Field lamp goes to Fast FlashFast Flash during the call.

To select an external line (lamp Off)To select an external line (lamp Off)::

1. Press the appropriate key to seize the line.

2. Field lamp goes to Fast FlashFast Flash during the call.

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HoldHold An External Call - System WideAn External Call - System Wide

To HoldHold a line that you are using (lamp Fast FlashFast Flash) so that anyone can

answer it:

1. Press the line key on the FT-5.

2. Field lamp shows on hold (Slow FlashSlow Flash) on your extension but busy

(lamp OnOn) at other extensions.

3. To return the call yourself press the line key again oror

4. Another FT-5 may pick up the call by pressing the busy line key on

their extension.

5. The field lamp shows Fast FlashFast Flash again.

Automatic System HoldAutomatic System Hold

If you are connected to an external line and you wish to answer another

call:

1. Press the key for the incoming call (Medium FlashMedium Flash).

2. The connected line (Fast FlashFast Flash) is automatically placed on system

hold (Slow FlashSlow Flash) and you are connected to the new caller (FastFast

FlashFlash).

Changing From LD To MF SignallingChanging From LD To MF Signalling

If switchable trunks have been fitted and set to LD, you can change from

LD to MF by selecting an outgoing line and dialling . Any digits dialled

after will be signalled in MF. Once switched to MF, the line will only

revert to LD when the outside line is released.

Transferring CallsTransferring Calls If you are connected to an external line and you wish to transfer the call

to another extension:

1. Press Personal HoldPersonal Hold⊂⊃ to hold the external party.

2. Dial the internal extension.

3. Press Ans/RlsAns/Rls ⊂⊃ or replace the handset to transfer the call.

4. Press Personal HoldPersonal Hold⊂⊃ to return to the caller.

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Camp-On To A Busy ExtensionCamp-On To A Busy Extension

To camp-on to a busy extension or group (lamp OnOn):

1. Press the associated key - you will hear busy tone.

2. Press Function ⊂⊃.

3. Press Camp-onCamp-on ⊂⊃ to camp-on to extension or group.

4. Line lamp remains On.On.

If the call is unanswered after the time-out period it is returned to the FT-5

with the line lamp OnOn.

GroupGroup Membership of a group is set up by your System Manager. Group

Working is used to ensure that there is always someone to answer

external calls. If you are a member of a group you can join or leave your

group at will. If you are a member of the night service group the last

remaining member cannot leave this group.

To join your answering groupTo join your answering group::

1. Press .

2. Press 7.7.

To leave your answering groupTo leave your answering group::

1. Press .

2. Press 6.6.

PABX RecallPABX Recall When your SDX system is installed “behind” a PABX and you are

connected to a line, to recall the PABX:

1. Press FunctionFunction ⊂⊃.

2. Press RecallRecall ⊂⊃.

3. Dial the PABX extension you require.

Ringing Mode For Incoming CallsRinging Mode For Incoming Calls

There are three ringing modes for the FT-5 TerminalFT-5 Terminalwhich can be

selected at any time. When an incoming call is signalled (lamp on

Medium FlashMedium Flash) the terminal can either ring continuously, given an

intermittent single ring burst or not ring at all.

To select the ringing modeTo select the ringing mode::

1. Press FunctionFunction ⊂⊃.

2. Press selection key to be programmed.

3. Press either OnOn ⊂⊂⊃⊃ for continuous ringing oror

4. Press OffOff ⊂⊃ for no ring oror

5. Press Int.Int. ⊂⊂⊃⊃ for intermittent single burst.

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Loudspeaker MonitorLoudspeaker Monitor

An FT-5 Terminal has a loudspeaker which allows you to monitor (or

listen to) calls only. It does not allow two-way conversation.

If during a call you are using the handset and you wish to listen over the

loudspeaker:

1. Press FunctionFunction ⊂⊃.

2. Press SpeakerSpeaker ⊂⊃.

3. Do notnot replace handset.

To return to handset mode repeat the sequence:

Listening To Another CallListening To Another Call

An FT-5 TerminalFT-5 Terminal user with Executive status may be able to listen-in to

another call, though this feature can be inhibited by another party on the

call. It may also be unavailable if one of the parties on the call is an

outside line (consult your System Manager).

To try to listen-in to another callTo try to listen-in to another call::

1. Dial the extension number and receive busy tone

2. Press FunctionFunction ⊂⊃.

3. Press ListenListen ⊂⊃.

If the feature is inhibited then the busy tone will remain. Should you

decide whilst listening that you wish to speak:

–Press FunctionFunction ⊂⊃.

–Press Conf.Conf. ⊂⊃.

PrivacyPrivacy You can inhibit other parties from listening in to your call.

To ensure privacy during or immediately before your callTo ensure privacy during or immediately before your call::

1. Press FunctionFunction ⊂⊃ followed by SecureSecure ⊂⊃.

Conferencing (SDX 40E Only)Conferencing (SDX 40E Only)

You can set up a conference between either yourself, an external line,

plus another internal extension or yourself and two other internal

extensions.

While you are connected to another caller:

1. Press HH.

2. Call the internal extension and wait until answered.

3. Press FunctionFunction ⊂⊃ followed by ⊂⊃ Conf.Conf. to establish a three party

conference.

Call Back (SDX 40E Only)Call Back (SDX 40E Only)

If you dial an extension and hear busy tone you can tell SDX to ring you

when the extension becomes free.

1. Dial extension and hear busy tone.

2. Press 2.2.

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3. Replace handset.

You will be called back automatically when the extension becomes free.

Programming Selection KeysProgramming Selection Keys

The 14 Selection Keys can be programmed to represent either lines,

extensions or extension groups.

To program the Selection KeysTo program the Selection Keys::

1. Take the FT-5 off hook (or press Ans/RlsAns/Rls) and press FunctionFunction ⊂⊃.

2. Press followed by Ans/RlsAns/Rls ⊂⊃.

3. Enter 4-digit personal password (consult your System Manager).

4. Press the Selection Key to be programmed.

5. Press to cancel any current designation.

6. Enter new designation as follows:

–Exchange Line:Exchange Line: Press 99 followed by the line number 0101 to 50.50.

–Extension:Extension: Key in the extension number 2020 to 7979 or 100100 to 199.199.

–Extension Group:Extension Group: Key in the group number 2020 to 7979 or 100100 to

199.199.

7. Mark Key label with the designation.

8. Press the next FT-5 Selection Key you wish to program.

9. Press * to cancel any current designation.

10.Enter new designation as above.

11.To leave programming mode, replace handset (or press Ans/RlsAns/Rls)

Whilst programming, if a key is not pressed within a preset time, the

terminal will automatically leave the programming mode.

Storing External NumbersStoring External Numbers

To store an external number (up to 6) under the keypad:

1. Take the FT-5 off-hook and press FunctionFunction ⊂⊃.

2. Press and select store number 0000 to 05.05.

3. Press to clear current value.

4. Enter external number.

5. To leave programming mode, replace handset.

FT-5 User’s GuideFT-5 User’s Guide – Page– Page 1010

SDX 10/20/40E - FT-5 Telephone GuideSDX 10/20/40E - FT-5 Telephone Guide 39HTN000027PEC - Issue 7 (April 1997)39HTN000027PEC - Issue 7 (April 1997)

Do not copy or distribute any part of this manual to any third partiesDo not copy or distribute any part of this manual to any third parties

without the written permission of SDX Business Systems. SDXwithout the written permission of SDX Business Systems. SDX

Business Systems reserve the right to make changes without anyBusiness Systems reserve the right to make changes without any

prior notice.prior notice.

SDX Business SystemsSDX Business Systems plcplc

Sterling Court, 15-21 Mundells,Sterling Court, 15-21 Mundells,

Welwyn Garden City,Welwyn Garden City,

Hertfordshire,Hertfordshire,

AL7 1LZAL7 1LZ

E-Mail:E-Mail: [email protected][email protected]

Internet: http://www.sdxplc.comInternet: http://www.sdxplc.com

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