Scientific Atlanta DPX2213 Manuel utilisateur

August 2006

DPX2213™ VoIP Cable Modem

User's Guide

In This Document

What's In the Carton? ................................................................................................ 4

Front Panel Description............................................................................................. 5

Back Panel Description .............................................................................................. 7

Where Is the Best Location for My Cable Modem? ............................................... 8

What Are the System Requirements for Internet Service? ................................... 9

How Do I Set Up My High-Speed Internet Access Account? ............................ 10

How Do I Connect My Devices to Use the Internet?........................................... 11

How Do I Configure TCP/IP Protocol? ................................................................ 13

How Do I Install USB Drivers?............................................................................... 16

What Are the Requirements for Ethernet Network Devices?............................ 18

How Do I Select and Place Ethernet Network Devices?..................................... 19

How Do I Connect Ethernet Network Devices? .................................................. 20

What Are the Requirements for USB Network Devices? ................................... 22

How Do I Select and Place USB Network Devices? ............................................ 23

How Do I Connect USB Network Devices?.......................................................... 24

How Do I Troubleshoot My Internet Service Installation?................................. 26

How Do I Use My Modem for Telephone Service?............................................. 29

Where Do I Place My Modem for Telephone Service? ....................................... 30

What Are the Requirements for Telephone Service? .......................................... 31

How Do I Install the Modem for Telephone Service? ......................................... 32

Telephone Service Frequently Asked Questions ................................................. 35

How Do I Maintain the Battery (Optional Model Only)..................................... 37

Having Difficulty?.................................................................................................... 39

Tips for Improved Performance............................................................................. 41

How Do I Mount the Modem on a Wall? (Optional) .......................................... 42

Front Panel LED Status Indicator Functions ........................................................ 45

Notices ....................................................................................................................... 47

FCC Compliance....................................................................................................... 49

2 734348 Rev C

Introduction

Welcome to the exciting world of high-speed Internet and high-quality digital

telephone service. Your new DPX2213 Voice-over-Internet Protocol (VoIP) Cable

Modem is a modem that meets industry standards for high-speed data connectivity

along with reliable digital telephone service. With a DPX2213, your Internet

enjoyment, home and business communications, and personal productivity will

surely soar.

This guide provides procedures and recommendations for placing, installing,

configuring, operating, and troubleshooting your DPX2213 cable modem for high-

speed Internet and digital telephone service for your home or office. Refer to the

appropriate section in this guide for the specific information you need for your

situation. Contact your service provider for more information about subscribing to

these services.

BenefitsandFeatures

Your new DPX2213 offers the following outstanding benefits and features:

Features an embedded media terminal adapter (EMTA) supporting two-line

voice services

Provides a high-speed broadband Internet connection that energizes your online

experience, which makes downloading and sharing files and photos with your

friends and family hassle free

Includes 10/100BaseT Ethernet and USB ports to provide connectivity for high-

speed data services or to other Internet devices

Assures a broad range of interoperability with most service providers by

complying with Data Over Cable System Interface Specifications (DOCSIS®) 1.0,

1.1, and 2.0 standards along with PacketCable™ 1.0 specifications to deliver

high-end performance and reliability

Includes two RJ-11 telephony ports for connecting conventional telephones or

fax machines

Allows you to attach multiple devices in your home or office to the cable modem

for high-speed networking and sharing of files and folders without first copying

them onto a CD or diskette

Includes up to two internal Lithium-Ion cartridge-style batteries for convenient

and long-lasting backup power

Features Plug and Play operation for easy set up and installation

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Introduction

Provides parental control and advanced firewall technology

Utilizes an attractive compact design that allows for vertical, horizontal, or wall-

mount placement

Allows automatic software upgrades by your service provider

4 734348 Rev C

What's In the Carton?

When you receive your cable modem, you should check the equipment and

accessories to verify that each item is in the carton and that each item is undamaged.

The carton contains the following items:

One DPX2213 Cable Modem

One AC power cord

One Ethernet cable (CAT5/RJ-45)

One USB cable

One CD-ROM containing the user's

guide and the USB drivers

Lithium Ion cartridge battery

(Optional)

If any of these items are missing or damaged, please contact your cable service

provider for assistance.

Notes:

You need a cable signal splitter and additional standard RF coaxial cables if you

want to connect a VCR, a Digital Home Communications Terminal (DHCT) or a

set-top converter, or a TV to the same cable connection as your wireless home

gateway.

Cables and other equipment needed for telephone service must be purchased

separately. Contact your service provider to inquire about the equipment and

cables you need for telephone service.

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Introduction

Front Panel Description

The front panel of your cable modem provides status LEDs that indicate how well

and at what state your cable modem is operating. See Front Panel LED Status

Indicator Functions (on page 45), for more information on front panel LED status

indicator functions.

1POWER – Illuminates solid green to indicate that AC power is being applied to

the cable modem. AC power must be available to recharge the optional battery

2DS (Downstream) – Blinks to indicate that the cable modem is receiving data

from the cable network

3US (Upstream) – Blinks to indicate that the cable modem is sending data to the

cable network

4ONLINE – Illuminates solid green when the cable modem is registered on the

network and fully operational. This indicator blinks to indicate one of the

following conditions:

The cable modem is booting up and not ready for data

The cable modem is scanning the network and attempting to register

The cable modem has lost registration on the network and will continue

blinking until it registers again

5LINK – Illuminates solid green to indicate that an Ethernet/USB carrier is

present and blinks to indicate that Ethernet/USB data is being transferred

between the PC and the cable modem

6TEL 1 – Illuminates solid green when telephony service is enabled. Blinks when

line 1 is in use

7TEL 2 – Illuminates solid green when telephony service is enabled. Blinks when

line 2 is in use

8BATTERY (Optional model only) – Illuminates solid green to indicate that the

battery is charged. Blinks to indicate that the battery charge is low. Off when

operating from battery power or when the battery charge is depleted or the

battery is defective

6 734348 Rev C

Front Panel Description

Notes:

After the cable modem is successfully registered on the network, the POWER

(LED 1) and ONLINE (LED 4) LEDs illuminate continuously to indicate that

the cable mode is active and fully operational.

LEDs may behave differently when the cable modem is running on battery

power (without AC power-optional model only). Most LEDs are disabled if

the unit is operating on battery power. In this mode, the POWER LED blinks

to indicate that the unit is operating under battery power but AC power has

failed.

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Introduction

Back Panel Description

The following illustration shows the description and function of the back panel

components on the DPX2213.

USBCABLE

POWER

ETHERNET 1/2

TELEPHONE REBOOT

EMTA

1 2 3 4 5 6 T1171

Important! Do not connect your PC to both the Ethernet and USB ports at the same

time. Your modem will not function properly if both the Ethernet and USB ports are

connected to your PC at the same time.

1POWER – Connects the cable modem to the AC power supply that is provided

with your cable modem.

CAUTION:

Avoid damage to your equipment. Only use the AC power cord that is

provided with your cable modem.

2CABLE – F-Connector connects to an active cable signal from your cable service

provider.

3USB – 12 Mbps USB port connects to the USB port on your PC.

4ETHERNET – RJ-45 Ethernet port connects to the Ethernet port on your PC or

your home network.

5TELEPHONE 1 / 2 – RJ-11 telephone ports connect to home telephone wiring to

conventional telephones or fax machines.

6REBOOT EMTA – Pressing this switch reboots the EMTA. Pressing this switch

for more than ten seconds resets the device to factory default values and reboots

the EMTA.

CAUTION:

The Reboot EMTA button is for maintenance purposes only. Do not use

unless instructed to do so by your cable or telephone service provider.

Doing so may cause you to lose any cable modem settings you have

selected.

8 734348 Rev C

Where Is the Best Location for My Cable Modem?

The ideal location for your cable modem is where it has access to outlets and other

devices. Think about the layout of your home or office, and consult with your

service provider to select the best location for your cable modem. Read this user's

guide thoroughly before you decide where to place your cable modem.

Consider these recommendations:

Position your PC and cable modem so that they are located near an AC power

outlet.

Position your PC and cable modem so that they are located near an existing cable

input connection to eliminate the need for an additional cable outlet. There

should be plenty of room to guide the cables away from the modem and the PC

without straining or crimping them.

Airflow around the cable modem should not be restricted.

Choose a location that protects the cable modem from accidental disturbance or

harm.

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Introduction

What Are the System Requirements for Internet Service?

To ensure that your cable modem operates efficiently for high-speed Internet service,

verify that all of the Internet devices on your system meet or exceed the following

minimum hardware and software requirements.

Note: You will also need an active cable input line and an Internet connection.

MinimumSystem Requirements for a PC

A PC with a Pentium MMX 133 processor or greater

32 MB of RAM

Web browsing software

CD-ROM drive

MinimumSystemRequirementsforMacintosh

MAC OS 7.5

32 MB of RAM

System Requirements for anEthernetConnection

A PC with Microsoft Windows 95 operating system (or later) with TCP/IP

protocol installed, or an Apple Macintosh computer with TCP/IP protocol

installed

An active 10/100BaseT Ethernet network interface card (NIC) installed

SystemRequirements for a USB Connection

A PC with Microsoft Windows 98SE, ME, 2000, or XP operating system

A master USB port installed in your PC or your Apple Macintosh computer

10 734348 Rev C

How Do I Set Up My High-Speed Internet Access Account?

Before you can use your cable modem, you need to have a high-speed Internet

access account. If you do not have a high-speed Internet access account, you need to

set up an account with your local service provider. Choose one of the two options in

this section.

IDoNotHaveaHigh-SpeedInternetAccessAccount

If you do not have a high-speed Internet access account, your service provider will

set up your account and become your Internet Service Provider (ISP). Internet access

enables you to send and receive e-mail, access the World Wide Web, and receive

other Internet services.

You will need to give your service provider the following information:

The serial number of the modem

The Media Access Control (MAC) address of the modem

These numbers appear on a bar code label located on the cable modem. The serial

number consists of a series of alphanumeric characters preceded by S/N. The MAC

address consists of a series of alphanumeric characters preceded by CM MAC. The

following illustration shows a sample bar code label.

Write down these numbers in the space provided here.

Serial Number _______________________

MAC Address ________________________

IAlreadyHavean Existing High-Speed InternetAccessAccount

If you have an existing high-speed Internet access account, you must give your

service provider the serial number and the MAC address of the cable modem. Refer

to the serial number and MAC address information listed previously in this section.

Note: You may not be able to continue to use your existing e-mail account with your

cable modem. Contact your service provider for more information.

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