Rose electronics UltraLink 2 Manuel utilisateur

UltraLink 2 Remote KVM Over IP

10707 Stancliff Road

Houston, Texas 77099 Phone (281) 933-7673

www.rose.com

INSTALLATION AND

OPERATIONS

MANUAL

LIMITED WARRANTY

No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any

means, electronic or mechanical, including photocopying and recording, without the prior written

permission of Rose Electronics.

Rose Electronics Part # MAN-UL2

Printed In the United States of America - Revision 3.4

Rose Electronics

warrants the UltraLink 2™ to be in good working order for one year from

the date of purchase from Rose Electronics or an authorized dealer. Should this product fail

to be in good working order at any time during this one-year warranty period, Rose

Electronics will, at its option, repair or replace the Unit as set forth below. Repair parts and

replacement units will be either reconditioned or new. All replaced parts become the

property of Rose Electronics. This limited warranty does not include service to repair

damage to the Unit resulting from accident, disaster, abuse, or unauthorized modification of

the Unit, including static discharge and power surges.

Limited Warranty service may be obtained by delivering this unit during the one-year

warranty period to Rose Electronics or an authorized repair center providing a proof of

purchase date. If this Unit is delivered by mail, you agree to insure the Unit or assume the

risk of loss or damage in transit, to prepay shipping charges to the warranty service

location, and to use the original shipping container or its equivalent. You must call for a

return authorization number first. Under no circumstances will a unit be accepted without a

return authorization number. Contact an authorized repair center or Rose Electronics for

further information.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,

ARE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF

PURCHASE, AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY

AFTER THIS PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG

AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO

YOU.

IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE,

YOUR SOLE REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE.

IN NO EVENT WILL ROSE ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES

INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR

CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR THE INABILITY TO

USE SUCH PRODUCT, EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER

HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM

BY ANY OTHER PARTY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL

OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY

NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND

YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.

NOTE: This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Subpart J of Part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates, uses, and can radiate

radio frequency energy and, if not installed and used in accordance with the instruction

manual, may cause harmful interference to radio communications. Operation of this

equipment in a residential area is likely to cause harmful interference in which case the

user will be required to correct the interference at his own expense.

IBM, AT, and PS/2 are trademarks of International Business Machines Corp. Microsoft and

Microsoft Windows are registered trademarks of Microsoft Corp. Any other trademarks

mentioned in this manual are acknowledged to be the property of the trademark owner.

DECLARATION of CONFORMITY

Declaration of Conformity

This equipment generates, uses and can radiate radio frequency energy and if not installed

and used properly, that is in strict accordance with the manufacturer’s instructions may

cause interference to radio communication. It has been tested and found to comply with

the limits for a Class A digital device in accordance with the specifications Subpart J of Part

15 of FCC rules, which are designed to provide reasonable protection against such

interference when the equipment is operated in a commercial environment. Operation of

this equipment in a residential area is likely to cause interference, in which case the user at

his own expense will be required to take whatever measures may be necessary to correct

the interference.

Changes or modifications not expressly approved by the party responsible for compliance

could void the user’s authority to operate the equipment.

European EMC directive 89/336/EEC

This equipment has been tested and found to comply with the limits for a class A computing

device in accordance with the specifications in the European standard EN55022. These

limits are designed to provide reasonable protection against harmful interference. This

equipment generates, uses, and can radiate radio frequency energy and if not installed and

used in accordance with the instructions may cause harmful interference to radio or

television reception. However, there is no guarantee that harmful interference will not occur

in a particular installation. If this equipment does cause interference to radio or television

reception, which can be determined by turning the equipment on and off, the user is

encouraged to correct the interference with one or more of the following measures:

(a) Reorient or relocate the receiving antenna.

(b) Increase the separation between the equipment and the receiver.

is connected.

(d) Consult the supplier or an experienced radio/TV technician for help.

Canadian Department of Communications RFI statement

This equipment does not exceed the class A limits for radio noise emissions from digital

apparatus set out in the radio interference regulations of the Canadian Department of

Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de la classe A prescrites dans le règlement sur le

brouillage radioélectriques publié par le ministère des

Communications du Canada.

Radio Frequency Energy

A Category 5 (or better) twisted pair cable must be used to connect the UltraLink 2 unit in

order to maintain compliance with radio frequency energy emission regulations and ensure

a suitably high level of immunity to electromagnetic

disturbances. All other interface cables used with this equipment must be shielded in order

to maintain compliance with radio frequency energy emission regulations and ensure a

suitably high level of immunity to electromagnetic disturbances.

TABLE of CONTENTS

UltraLink 2 Installation and Operations Manual 1

Contents Page #

System Introduction......................................................................................................... 3

About this manual............................................................................................................ 3

Features............................................................................................................................ 4

Compatibility..................................................................................................................... 4

Cables ............................................................................................................................... 5

Package Contents ............................................................................................................ 5

Rose Electronics web site ............................................................................................... 5

Single Access Model........................................................................................................ 6

Dual Access Model........................................................................................................... 6

Method #1 - Unit configuration via USB ports (all models)............................................. 7

Method #2 - Unit configuration via network crossover cable (all models)....................... 8

Method #3 - Unit configuration via Local KVM station (dual access model only).......... 10

Configure Unit ................................................................................................................ 11

Configure Network ......................................................................................................... 11

Secure Keys Menu.......................................................................................................... 13

Connecting Remotely..................................................................................................... 14

VNC Viewer Toolbar ................................................................................................... 15

VNC Remote Configuration menu................................................................................. 16

User Account .............................................................................................................. 17

Unit Configuration ....................................................................................................... 18

Advanced Unit Configuration....................................................................................... 19

Time and Date ............................................................................................................ 21

Network Configuration................................................................................................. 22

Host Configuration ...................................................................................................... 24

Permissible key presses.............................................................................................. 25

Logging and Status..................................................................................................... 26

LDAP Configuration .................................................................................................... 27

Single Unit Installation................................................................................................... 28

Dual Unit Installation...................................................................................................... 28

Dual Unit Installation to a KVM Switch.......................................................................... 29

Operating procedure...................................................................................................... 30

Troubleshooting............................................................................................................. 35

Safety.............................................................................................................................. 36

Maintenance and Repair ................................................................................................ 37

Technical Support.......................................................................................................... 37

2 UltraLink 2 Installation and Operations Manual

Figures Page #

Figure 1. UltraLink 2 Models...............................................................................................6

Figure 2. Configuration via USB..........................................................................................7

Figure 3. Configure via Network crossover cable................................................................8

Figure 4. Initial connect screen...........................................................................................8

Figure 5. Configure Dual model ........................................................................................10

Figure 6. VNC Toolbar......................................................................................................15

Figure 7. Remote Configuration Menu ..............................................................................16

Figure 8. Remote User Account Menu..............................................................................17

Figure 9. Remote Unit Configuration.................................................................................18

Figure 10. Remote Advanced Unit Configuration ..............................................................19

Figure 11. Remote Time / Date Configuration...................................................................21

Figure 12. Remote Network Configuration ........................................................................22

Figure 13. Remote Hosts Configure Menu........................................................................24

Figure 14. Logging and Status Screen..............................................................................26

Figure 15. LDAP Configuration.........................................................................................27

Figure 16. Single unit installation ......................................................................................28

Figure 17. Dual unit installation.........................................................................................28

Figure 18. Installation to a KVM switch .............................................................................29

Figure 19. VNC Viewer Toolbar ........................................................................................31

Figure 20. Virtual Media set-up.........................................................................................41

Appendices Page #

Appendix A- Specifications............................................................................................38

Appendix B- Part Numbers ............................................................................................39

Appendix C- Video Modes..............................................................................................40

Appendix D- Virtual Media Feature................................................................................41

Appendix E- VNC Viewer Options..................................................................................43

INTRODUCTION

UltraLink 2 Installation and Operations Manual 3

System Introduction

Thank you for choosing UltraLink™ 2 from Rose Electronics for your network access

solutions. This intelligent and innovative product is the result of Rose Electronics

commitment to providing state of the art switching solutions for today’s demanding

workplace. The UltraLink 2, when installed and connected to your network, allows you full

access and control of the connected computer from the built in viewer client or any web

browser from almost anywhere. This small, flexible, and powerful product uses Real VNC

client software that is designed for very secure, encrypted, and password protected

exchange of information between the server and the remote viewer.

The UltraLink 2 sets a new standard for an easy and very secure way to remotely manage

server room environments, remote standalone applications such as digital signage, and

many other remote applications. Connect the UltraLink 2 to a KVM switch and you now

have access and control to as many computers as you KVM switching system can support.

The UltraLink 2 is different in the way it manages remote access to your systems. All of the

systems that will be remotely connected remain completely unchanged and can run their

usual operating system normally. They only need to be connected to the UltraLink 2 unit.

Being totally operating system independent, a user can remotely connect to a Windows,

Linux, UNIX, Sun, and even a DOS system with no problem. The UltraLink 2 is ideal for

remote computers running stand alone applications like ATMs and remote digital signage

devices.

Whatever your remote accessing needs are, the versatility of the UltraLink 2 from Rose

Electronics can fulfill those needs. It can be installed at any network level, connected to a

single server, a computer running any operating system, or connected to a KVM switch.

PS/2 or USB, analogue or digital video, UltraLink 2 can handle it.

For the majority of applications, the UltraLink 2 requires no external power. It obtains its

power from the PS/2 keyboard and mouse or USB ports on the connected PC. A power

adapter is needed if you connect to a KVM switch that does not provide +5V on both the

keyboard and mouse lines.

About this manual

This manual covers the installation, configuration, operation, and applications for the

UltraLink 2 single and dual models.

4 UltraLink 2 Installation and Operations Manual

Features

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Connect to a remote computer, server, or KVM switch directly or remotely over IP

using any supported internet browser and the built-in Real VNC viewer.

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Remote application (Real VNC or Java applet) can be installed directly from the unit



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BIOS level control

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USB or PS/2 keyboard and mouse



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Supports resolutions up to 1280 x 1024



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Power supplied from the computer’s keyboard, mouse, or USB ports.



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

Virtual Media (via USB) support feature allows authorized remote users to transfer

files and folders (2Gig max) to a host computer. This feature makes maintenance and

upgrades possible from remote locations







Easy installation and configuration locally using the local keyboard and mouse with the

dual access model, using a crossover network cable, or directly from a computer or

laptop’s USB ports.



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Dual model features local access for unit configuration and direct access to the

connected computer

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Solid-state embedded unit for maximum reliability



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Flash upgradeable so your unit is always up to date with new features and

enhancements

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

Private single user or shared access

(Shared access allows up to four simultaneous users to access the UltraLink 2 at any

one time)



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Up to 16 user profiles can be set-up with event logging



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Compatible with Rose Electronics KVM switches, extenders, and most other KVM

devices. The optional power adapter may be needed when connected to some KVM

switches



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Front panel indicators show Link, Local or Remote connection, VNC access, Network

speed, and Power





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State of the art security using AES 128 bit encryption and RSA 2048 bit public key

authentication (Connection using Real VNC enhances the security by allowing the

creation of ciphered user communication)



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IP lockout feature for incorrect login (IP address shown as “Blacklisted” in log file)

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Intelligent auto sensing Ethernet port. Automatically senses a 10Mb or 100Mb

network connection

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Configurable to use your LDAP server for authorization and validation



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Optional Rack mount kits available for rack mounting up to 16 units in 2U of rack

space

Compatibility

Hardware – Computer

Keyboard

Mouse

Monitor

PC, RS/6000, Alpha, SGI, Sun, Mac, and others

PS/2, USB

Analogue or Digital

Operating systems Windows (all), Sun, Solaris, Mac, NetWare, Unix, Linux, BSD

and others

UltraLink 2 Installation and Operations Manual 5

Cables

UltraLink 2 to computer (HD15M, MD6M, MD6M to HD15M, MD6M, MD6M

Supplied)

UltraLink 2 to network CAT 5 or CAT 6 cable terminated with RJ45M

connectors

UltraLink 2 to Local KVM Local access unit only - No cables required,

keyboard, monitor, and mouse cables connect

directly to the unit’s ports. PS/2 to USB adapter is

needed for using a USB keyboard and USB mouse

(Included)

UltraLink 2 to Rose Electronics

KVM switch CAB-CX0606Cnnn / ZX0606Cnnn

(DB25M to HD15M, MD6M, MD6M)

CAB-CXV66MMnnn

(HD15M, MD6M, MD6M to HD15M, MD6M, MD6M)

Note: Optional PSU maybe required

Package Contents

The package contents consist of the following:

The UltraLink 2 Unit as ordered

1-UltraLink 2 to Computer cable

2-PS/2 to USB adapters

4-Self-adhesive rubber feet

CD-Rom (Includes Product Datasheet, Manual, and Quick Start Guide)

Power Adapter (Optional)

Additional cables are usually ordered separately. If the package contents are not correct,

contact Rose Electronics or your reseller so the problem can be quickly resolved.

Rose Electronics web site

Visit our web site at www.rose.com for additional information on the UltraLink 2 and other

products designed for data center applications, classroom environments, and many other

applications.

www.rose.com/htm/online-registrationform.htm

MODELS

6 UltraLink 2 Installation and Operations Manual

Single Access Model

Front Panel

Connectors - Network – RJ45F

Power – Male barrel jack

(Power adapter optional)

Indicators - 6 LEDs indicating:

Link / Remote connection

VNC connection

Network speed

Local connection

Power

Reset - Recessed push button

Rear Panel

Connectors - Keyboard – PS/2 (MiniDIN6F

)

Mouse –

PS/2 (MiniDIN6F)

Monitor – HD15

Dual Access Model

Front Panel

Connectors - Network – RJ45F

Power – Male barrel jack

(Power adapter optional)

Indicators - 6 - LEDs indicating:

Link / Remote connection

VNC connection

Network speed

Local connection

Power

Reset - Recessed push button Rear

Panel

Connectors

To KVM Keyboard – PS/2 (MiniDIM6F)

(TOP) Mouse –

PS/2 (MiniDIN6F)

Monitor – HD15F

To Computer Keyboard – PS/2 MiniDIM6F

(Bottom) Mouse –

PS/2 (MiniDIN6F)

Monitor – HD15F

Figure 1. UltraLink 2 Models

CONFIGURATION

UltraLink 2 Installation and Operations Manual 7

Configuration – All Models

There are three ways to configure the UltraLink 2. All models can be configured using a

connection to the unit and to a standalone computer or laptop’s USB ports. All models can

also be configured using a network crossover cable. The dual access model can be

configured directly using a local keyboard and mouse. Each method is described below.

Method #1 - Unit configuration via USB ports (all models)

The configuration procedure using the USB connections are shown below.

Figure 2. Configuration via USB

Position Switch 2 on the UltraLink 2 to the ON position located on the

side of the unit.

1. Disconnect unit from the network (computer and monitor should be ON)

2. Connect the PS/2 to USB adapters to the CPU adapter cable and to the

computer or laptop’s USB ports.

3. Connect the other end of the cable to the UltraLink 2’s PS/2 connectors.

(Bottom connectors on Dual model)

4. When the keyboard and mouse connectors are connected to the UltraLink 2, the

computer operating system will detect the UltraLink 2 unit as a removable drive.

5. Using Windows explorer, select the UL-2 removable drive and you should see a

text file name “Config.txt”. Edit this text file using a text editor like Notepad and

change the IpAddress, IpNetMask and ipGateway to the IP address information

assigned to the UltraLink 2 unit. Also the Unit name, Use DHCP, and Reset

Admin Password options can be selected here. Complete instructions are

included in the “Config.txt” file.

6. When changes are complete, save the file and close the text editor. From

Windows explorer, right click on the removable drive and “Eject” the disk.

7. Wait 2-5 seconds, and then choose “Safely Remove USB Mass Storage Device”

by clicking on the “Safely Remove Hardware” ICON in the bottom right Windows

toolbar.

8. Disconnect the CPU adapter cable from the computer, wait 15 second, position

S2 to the “OFF” position.

9. The UltraLink 2 is now configured and ready to install to your network.

Computer Requirements

OS – XP or Vista

USB 2.0 ports (2)

PS/2 to USB

adapters

PC or Laptop

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