Ringdale FollowMe Manuel utilisateur
COMPANY CONFIDENTIAL
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Quick Installation Guide
(FollowMe Terminal)
Document Control
Purpose
This quick installation guide provides an overview of how to
install and configure the FollowMe Terminal hardware
device
Date
4th April 2013
Revision
1.2
Overview
The FollowMe Terminal product can be used with any networked copier, printer, or MFP and provides
an intuitive user interface for any device for authentication and print release.
This guide assumes the user is familiar with the purpose of the product and has sufficient rights and
skills to install it.
Detailed information on how to install and fully configure the FollowMe solution can be found in the
FollowMe manual.
COMPANY CONFIDENTIAL
Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228
E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk
Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom
Pre-Requisites
To successfully install the FollowMe Terminal the following pre-requisites need to be met:
Network
Network connection - 10/100 BASE-TX (RJ45)
Network cables - Two network cables are required (one from the FollowMe Terminal
to the copier, printer or MFP and one from the FollowMe Terminal to the main
network outlet)
FollowMe Q-Server
Version 6.x + or later
FollowMe Embedded Terminal License
COMPANY CONFIDENTIAL
Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228
E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk
Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom
Communications
The solution includes bi-directional communications from the server to the FollowMe Terminal
embedded software client (running in the Terminal) as well as the FollowMe Terminal embedded
software client to the server. The ports and encryption used for communications are detailed below.
Product
Target
Port
Protocol
Target
Purpose
FollowMe
Terminal
9100
TCP
FollowMe Q-
Server
Communications between the
FollowMe Terminal embedded
software client and the Q-
Server software on the server
FollowMe Q-
Server
8450
TCP
FollowMe
Terminal
Communications between the
Q-Server software on the
server and the FollowMe
Terminal embedded software
client
Encryption
Communications between the embedded and the Q-Server (and vice versa) are encrypted using AES
256bit encryption.
COMPANY CONFIDENTIAL
Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228
E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk
Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom
STEP 1: Attaching the FollowMe Terminal
The first step is to attach the FollowMe Terminal to the network, this is required to configure and
connect device and for the terminal then to be attached to an output device.
Front
The FollowMe Terminal front view consists of a 7” LCD screen. There are also optional reader
attachments which allows for a compatible reader to be mounted to the left or right of the screen.
Rear
The rear of the FollowMe Terminal allows for the FollowMe Terminal to be mounted using VESA 75 or
VESA 100 standard mounting points.
The rear of the FollowMe Terminal also features a security blanking plate to hide the cable
attachments from non-authorised access.
COMPANY CONFIDENTIAL
Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228
E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk
Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom
Connector View
The available connectors on the FollowMe Terminal are explained in the following table:
Connector
Physical
Connections
Description
LAN
2
The LAN provides the network connectivity to the
FollowMe Terminal.
Unlike other FollowMe network products, the FollowMe
Terminal features a built-in HUB, rather than a pass-
through network interface, meaning both LAN ports act
the same, allowing either the LAN or Device to be
attached in any which way.
USB
2
The USB provides connections for the various FollowMe
card reader and fingerprint readers which the Terminal
supports.
Power
1
The power connector is used to supply 12-15VDC power
to the FollowMe Terminal.
COMPANY CONFIDENTIAL
Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228
E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk
Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom
Typical Configuration
A typical configuration where the FollowMe Terminal is used is shown by the following diagram.
In this configuration, the FollowMe Terminal has both its
LAN ports attached, one to the main network and the
other to the Copier, Printer or MFP.
The card reader is attached via USB to the FollowMe
Terminal, and this could also be a USB fingerprint
reader or other supported USB authentication device.
COMPANY CONFIDENTIAL
Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228
E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk
Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom
STEP 2: Initial Setup of the FollowMe Terminal
The first time the FollowMe Terminal is powered up the “Initial Setup” wizard will appear, this wizard
will allow basic settings to be configured to allow the FollowMe Terminal to be discovered and
configured in the network. The initial setup workflow is as follows:
Initial Setup
1) On first use, the first screen which will be seen is the below:
The settings which can be changed in this interface are shown below:
Setting
Purpose
Value (Defaults)
Device Name
The devices name
which will be
displayed when
discovering the
device on the
network and will
appear in the
embedded web
server
NP_[xxxxxx]
COMPANY CONFIDENTIAL
Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228
E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk
Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom
2) The screen recalibration will appear next, and can be skipped if screen alignment is normally
satisfactory.
The settings which can be changed in this interface are shown below:
Setting
Purpose
Value (Defaults)
Recalibrate
Allows for the screen
to be recalibrated in
the event the screen
button press
alignment is not as
expected
[N/A]
In the event the “Recalibrate” button is pressed, the following screen will appear, and the on
screen instructions should be followed, pressing on the “+” carefully ensuring the screen is
correctly calibrated.
The on screen instruction states the following:
“Carefully press and briefly hold stylus on the center of the target. Repeat as
the target moves around the screen. Press the Esc key to cancel.”
COMPANY CONFIDENTIAL
Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228
E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk
Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom
NOTE: While a stylus can be used, an alternative such as the end of a pen lid could
be used to achieve better calibration of the screen.
When the calibration completes the following screen will appear, to exist simply press on the
screen again.
3) The network configuration will appear next.
The settings which can be changed in this interface are shown below:
Setting
Purpose
Value (Defaults)
Obtain via DHCP
The default setting is
to obtain the IP
address via DHCP
(Default)
Specify an IP Address
One can optionally
specify the devices
IP address, subnet
and gateway when
selecting this option
(Optional)
COMPANY CONFIDENTIAL
Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228
E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk
Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom
4) The last screen is the summary screen, this will show the configured IP address of the device,
and how to access the devices embedded web server to configure the device.
Forcing the “Initial Setup” Mode
In the event it is required to enter the Initial Setup mode at any point after it has completed for the first
time, this can be done by following the steps below.
1) Press on any area highlighted in “red” on the screen.
The press should be held for a period of 10 seconds, and then released.
2) Once released the following Unlock Code screen will appear, where the Embedded Web
Server (EWS) password will need to be entered
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