PSC DSL Self Manuel utilisateur
PSC DSL Self-Install Guide
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© Copyright 2010 PSC
PSC Defective Customer Equipment Return Policy
Customer Equipment purchased from PSC can be returned
with proof of purchase for identical or comparable
equipment, at no cost to you within 30 days of purchase date
if proven defective. PSC reserves the right to determine if
equipment is defective and its replacement type. Defective
equipment may not be returned for cash. Equipment that
PSC determines to be defective due to customer negligence,
natural disasters, floods, lightning damage or other acts of
God will not be covered.
PSC DSL Self-Install Guide
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Table of Contents
Setup and Installation
Step 1: Verify Your System Requirements................................................4
Step 2: Verify The Contents Of Your PSC
DSL Self-Install Kit .....................................................................4
Step 3: Install The Telephone Line Filters................................................5
Step 4: Install The SpeedStream 4100 DSL Modem ..............................7
Step 5: Configure Your Broadband Internet Connection
Windows 7………………………………………………....9
Windows Vista.............................................................................. 9
Windows XP............................................................................... 10
Mac OS X.................................................................................... 11
Troubleshooting DSL Connection Problems
DSL Troubleshooting Checklist...............................................................12
Other Troubleshooting Questions...........................................................17
Contact PSC.....................................................................................19
PSC DSL Self-Install Guide
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Step 1: Verify Your System Requirements
Operating System: Windows XP or Windows Vista
RAM:
Windows XP: Minimum 256 MB (512 MB recommended)
Windows Vista: Minimum 512 MB (1 GB recommended)
An Ethernet card
A Note on Operating Systems and DSL Connections:
PSC does not recommend using previous versions of Windows (95, 98,
98SE or Millennium) for DSL connections. These versions of Windows
do not have the ability to make a PPPoE connection required to log in to
a DSL connection, and require either a third party program or a router to
make the connection.
Step 2: Verify The Contents Of Your PSC DSL Self-Install Kit
PSC DSL Self-Install Guide
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Step 3: Install The Telephone Line Filters
Install the Data/Phone Filter
1. Locate the jack where you will install the DSL modem.
2. Connect the data/phone filter to the wall jack.
3. Connect the phone (if needed) to the “Phone” side of the filter.
Install the In-line Filters
1. At each of your other phone jacks, disconnect the device connected to
the jack (phone, Caller ID, answering machine, fax machine or satellite
receiver).
2. Connect the in-line filter to the wall jack.
3. Reconnect the device to the in-line filter.
PSC DSL Self-Install Guide
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IMPORTANT: DO NOT INSTALL AN IN-LINE FILTER ON THE
JACK OR THE DATA CABLE CONNECTING TO YOUR DSL
MODEM.
Install the Wall-mounted In-line Filter
1. Dismount the phone from the wall jack, usually by lifting the phone
straight up, then straight out from the wall. Disconnect the short
mounting cord from the wall jack.
2. Connect the wall-mounted filter to the wall jack.
3. Reconnect the short mounting cord to filter and remount the phone on
the mounting posts.
PSC DSL Self-Install Guide
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Step 4: Install the Comtrend CT-5071T Modem
1. Connect the Data cable to the DSL port on the “Data” side of the
Data/Phone filter.
2. Connect the other end of the Data cable to the Line connection on the
back of the modem.
3. Connect the Ethernet cable to the LAN connection on the back of the
modem.
4. Connect the other end of the Ethernet cable to the Ethernet
connection on the back of your computer.
5. Connect the power supply to the Power connection on the back of the
modem.
6. Plug the power supply into an electric outlet.
7. Press the Power button on the back of the modem and verify that the
modem is powering up by the lights on the front. If you do not see any
lights on the front of the modem:
Check that the power supply is plugged into a working electric
outlet, and into the power connection on the back of the
modem.
Check that the power switch is pressed down.
8. Watch the ADSL link light on the front of the modem. It should start
flashing (training), and then become solid green. If the ADSL light
continues to flash after 2 minutes, or goes out:
PSC DSL Self-Install Guide
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Check that the Data cable is connected firmly to the back of the
modem.
Check that the Data cable is connected to the “DSL” side of the
Data/Phone filter.
Check that there are no in-line filters on the Data cable or in the
phone jack.
Verify that you are installing the modem AFTER the “Service
Completion Date” given to you when you ordered your DSL
service.
Turn off the power to the modem for 30 seconds, and then turn
on again.
If none of these steps cause the DSL light to stay on, contact PSC
Technical Support (page 19) for further assistance.
PSC DSL Self-Install Guide
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Step 5: Configure your Broadband Internet Connection
Router Note: Even if you are planning to use a router to share your
connection to more than one computer, most router setup instructions
require you to start with your computer already connected to the Internet
in order to determine the type of connection you have. You should
follow the instructions below to set up your broadband connection. Once
you have established your connection, proceed with setting up your
router.
Windows 7
1. Click "Start menu".
2. Click "Control Panel".
3. Click "Network & Internet".
4. Click "Set up a connection or network".
5. Select "Connect to the Internet" -> Click "Next".
6. Click "Broadband (PPPoE)".
7. Type in your user name. Usernames are all lower case letters
and/or numbers, do not contain spaces, and do not include
“@psci.net”.
8. Type in your password. Passwords may be in upper or lower
case letters and/or numbers, but must match exactly the
password saved for you by PSC.
9. ISP name is “PSC”.
10. Click "Connect".
11. If successful you will see a message that the connection is ready
and you can click "Close".
Windows Vista
1. Click "Start menu".
2. Click "Control Panel".
3. Click "Network & Sharing Center".
4. Click "Set up a connection or network".
5. Select "Connect to the Internet" -> Click "Next".
6. Click "Broadband (PPPoE)".
7. Click Connect.
8. Type in your user name. Usernames are all lower case letters
and/or numbers, do not contain spaces, and do not include
“@psci.net”.
9. Type in your password. Passwords may be in upper or lower
case letters and/or numbers, but must match exactly the
password saved for you by PSC.
PSC DSL Self-Install Guide
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10. Click "Connect".
11. If successful you will see a message that the connection is ready
and you can click "Close".
Windows XP
1. Click on Start.
2. In the upper left corner of the Start menu, right-click on Internet
Explorer, then left-click Internet Properties.
3. At the top of the window, click the Connections tab.
4. Click the Setup button. This will start the Network Connection
Wizard.
5. On the first window, select "Connect to the Internet". At the
bottom of the window, click the Next button.
6. Select "Set up my connection manually". Click Next.
7. Select "Connect using a broadband connection that requires a
username and password". Click Next.
8. For the ISP name type “PSC”. Click Next.
9. Enter your account information:
Login: [your username] Usernames are all lower case letters
and/or numbers, do not contain spaces, and do not include
“@psci.net”.
Password: [your password] Passwords may be in upper or lower
case letters and/or numbers, but must match exactly the
password saved for you by PSC.
Confirm Password: [type your password again]
Click Next.
10. Click Finish.
11. Click the Start button.
12. Right-click Internet Explorer and left-click Internet Properties.
13. At the top of the window, click the Connections tab.
14. Select the option "Always connect using my default connection".
15. In the list of connections, click on the PSC connection.
16. Click the Set as default button.
17. At the bottom of the window, click the APPLY button, then
OK.
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