Promise C6101SSWP000000-2 Manuel utilisateur

this manual may be reproduced or transmitted in any form without the

expressed, written permission of Promise.

Trademarks

All trademarks are the property of their respective holders.

Important data protection information

You should back up all data before installing any drive controller or

storage peripheral. Promise is not responsible for any loss of data

resulting from the use, disuse or misuse of this or any other Promise

product.

Notice

Although Promise has attempted to ensure the accuracy of the

content of this manual, it is possible that this document may contain

technical inaccuracies, typographical, or other errors. Promise

Technology, Inc. assumes no liability for any error in this publication,

and for damages, whether direct, indirect, incidental, consequential or

otherwise, that may result from such error, including, but not limited to

loss of data or profits.

Promise provides this publication “as is” without warranty of any kind,

either express or implied, including, but not limited to implied

warranties of merchantability or fitness for a particular purpose.

The published information in the manual is subject to change without

notice. Promise reserves the right to make changes in the product

design, layout, and driver revisions without notification to its users.

SuperSwap Manual

Table of Contents

Introduction............................................................................... 1

Specifications ____________________________________ 1

Interface...................................................................................................................1

Housing Assembly................................................................................................1

Drive Carrier............................................................................................................1

Physical/Environmental........................................................................................1

Warranty.................................................................................................................2

Key Features _____________________________________ 3

Getting Started.......................................................................... 4

Unpacking SuperSwap _____________________________ 4

Installing Drive Housing Assembly___________________ 5

Removing/Installing Drives _________________________ 7

LED Messages____________________________________ 8

Troubleshooting....................................................................10

Limited Warranty............................................... APPENDIX A

Returning Product for Repair..........................APPENDIX B

SuperSwap Manual

Introduction

Thank you for purchasing Promise Technology’s SuperSwap. The SuperSwap

drive housing installs easily into any 5.25” component bay in your PC.

SuperSwap’s drive carrier and housing extend the data storage capabilities of

your system by allowing you to easily swap most 3.5” form factor ATA hard

drives in and out of your PC, without the hassle of opening and closing your

PC’s case. SuperSwap accepts Ultra ATA/100 and Ultra ATA/66 drives. When

used with Promise Technology’s ATA RAID 1, 3, or 5 products1, SuperSwap

allows users to “hot swap” a failed drive without powering down a system while

fully protecting hard drive and internal system components.

Specifications

Interface

•Fits most 3.5” form factor ATA hard disk drives

•Standard ATA/IDE interface

•Supports Ultra ATA/100 and Ultra ATA/66 drives and cables

•Built-in Power/Drive Status LED and Drive Activity LED indicators

•**Built in Monitoring of SuperSwap Fan RPM, Temperature & Voltage

levels with installation of FastCheck or SuperCheck Monitoring software.

Housing Assembly

•Dedicated cooling fan

•Keyed locking mechanism

•Spring-loaded pivoting access door

Drive Carrier

•Durable metal construction

•Fully-ventilated

•Unique handle design automatically unplugs drive chassis from housing

when pulled up

•Removable drive access cover

Physical/Environmental

Dimensions

•Housing Assembly: 8.5” x 5.75” x 1.625” (21.59cm x14.605cm x4.128cm)

•Drive Carrier: 7.75” x 4.625” x 1.625” (19.685cm x 11.748cm x 4.128cm)

Operating Temperature

•32°F to 122°F (0°C to 50°C)

Relative Humidity

1SuperTrak100, SuperTrak66, FastTrak100, FastTrak66

SuperSwap Manual

•5% to 95% (non-condensing)

Warranty

•Two years limited parts and labor

SuperSwap Manual

Key Features

The following are key features of the Promise SuperSwap:

Drive Types

•Supports standard IDE drives (Ultra ATA, DMA, and EIDE)

•Supports Ultra ATA/100 and Ultra ATA/66.

ATA RAID “Hot Swap” Support

•Supports Promise ATA RAID products allowing “hot swap” under

RAID 1, 3, or 5

•Hot swap allows for easy repair/replacement of drives while PC

remains active

Status Indicators2

•Power/Drive Status LED shows power on/off when not used with

Promise SuperTrak100 or SuperTrak66 products

•Power/Drive Status LED displays status of drive in array (online,

offline, critical (rebuilding/synchronizing) if used with Promise

SuperTrak100 or SuperTrak66 products

•Disk Activity LED displays normal drive operation

Ultra ATA/100 Support

•Passes all Ultra ATA/100 information to controller card

•Allows auto-sensing of Ultra ATA/66 drive and implementation of

66MB/sec burst transfers

2Note: Users must obtain and install Promise FastTrak Driver v.1.30 or later in

order to implement LED display functions for SuperSwap enclosure. Go to

www.promise.com to find these drivers.

Note: For proper monitoring functionality of Fan RPM, Voltage, & Temperature

users must install FastCheck for FastTrak Product Family or SuperCheck for

SuperTrak, please visit www.promise.com for the latest software revisions.

SuperSwap Manual

Getting Started

This section is designed to help prepare SuperSwap for installation into

your personal computer. Please read through this chapter carefully before

attempting to install SuperSwap. As a standard precaution when working

with hard drives, users should backup any hard drives containing data that

may be connected to SuperSwap before making any changes.

Unpacking SuperSwap

The SuperSwap package should contain the following items:

•SuperSwap Housing Assembly

•SuperSwap Drive Carrier and removable cover

•SuperSwap User’s Manual

•12 screws

•Two keys

•Registration card

•Drive ID stickers

If any of the contents are missing or damaged, please contact your dealer

or distributor immediately.

NOTE: SuperSwap, like every other valuable part of your PC,

is subject to static electricity. Be sure that you are properly

grounded (Promise recommends that you wear an anti-static

strap, or place a free hand on a grounded object), and that

your PC is unplugged before installing SuperSwap.

SuperSwap Manual

Installing Drive Housing Assembly

Installing SuperSwap into your PC is a simple process. There are two

basic components involved: installing the housing assembly in your

system; and installing a hard drive in the drive carrier. Make sure that

you’re properly grounded when installing SuperSwap, either by touching a

grounded portion of your PC, or by wearing a ground strap.

1. Power down and unplug your PC, then remove its cover.

2. Slide the housing assembly (see Figure 2-1 next page) into one of the

5.25” drive bays of your system.

3. Align the front of the housing assembly with the front of your system,

then install the included screws in the four anchor holes (two on each

side) of the assembly (see Figure 2-1).

4. Set the hard drive’s jumper setting to Master/Slave/Cable-Select.

Consult your hard drive user manual.

5. Connect your PC’s IDE hard drive cable to the IDE HDD connector on

the back of the housing assembly (see Figure 2-2). Make sure that the

red edge of the cable is corresponds to Pin 1 of the housing

assembly’s connector (opposite the fan, and near the power connector;

see Figure 2-2).

NOTE: SuperSwap needs an 80-wire/40-pin IDE cable to work

properly.

6. Connect the power cable to the power connector (see Figure 2-2) on

the back of the housing assembly.

7. After making sure that all connections are properly seated, replace the

PC’s cover.

SuperSwap Manual

Figure 2-1: SuperSwap Housing Assembly

Figure 2-2: SuperSwap Housing Assembly Rearview

NOTE: If using the SuperSwap solely as a SLAVE device, make

certain to connect the end of the IDE Cable (not to the middle) to

the SuperSwap Chassis.

HDD Cable Connection Power ConnectorFan

Key Lock

LEDs

Pivoting Door

AssemblyScrew

MountingHoles

(2 on other side)

DriveCarrier

CableConnection

4050 1

INTERFACE +5 GG+12

DC INPUT

SuperSwap Manual

Removing/Installing Drives

The Promise SuperSwap is designed to work with several Promise ATA RAID

controllers that can support RAID 1 (SuperTrak100/66, FastTrak100/66), RAID

3 (SuperTrak100/66), or RAID 5 (SuperTrak100/66). Used with these products

and RAID levels, the SuperSwap supports “hot swapping” of hard drives

(meaning you can remove a drive while your system is operating and replace it

with another. This procedure is generally performed by the user in the event

that one of the drives has failed and needs replacement.

NOTE: If not implementing RAID 1, 3, or 5 as described above, the

SuperSwap will work as a removable drive carrier for a non-

bootable drive. Users should power down their systems prior to

removing and replacing drives unless the Operating System

supports hard drive removal during normal operation.

To remove or install a drive:

1. Using the provided key, unlock the drive carrier by turning the key in the

lock 90° counterclockwise (see Figure 2-1).

2. Remove the drive carrier from the housing assembly by firmly pulling on

the drive carrier’s handle (see Figure 2-3).

3. On the left side of the drive carrier cover, pull the small metal tab slightly

awayfromthecover,thenslidethecoverbackoff(see Figure 2-3).

4. Attach the drive carrier’s ATA HDD connector to the hard drive’s data

connector, making sure that the red edge of the cable corresponds to Pin 1

of the hard drive’s connector.

NOTE: SuperSwap is Ultra ATA/100 compatible and backward

compatible with Ultra ATA or EIDE drives.

5. Connect the drive carrier’s power cable to the hard drive’s power connector.

6. Place the hard drive in the drive carrier, and then install four screws (two

on either side of the hard drive, or four on the bottom) to secure the hard

drive in the drive carrier.

7. Replace the drive carrier access cover.

8. Slide the drive carrier back intothe housing assembly. The carrier will latch

back into place when handle is pushed back in.

9. Lock the carrier into place by turning the key in the lock 90° clockwise (see

Figure 2-1). Power will not reach the hard drive unless the carrier is locked

into place.

NOTE: In order to keep track of each drive carrier and its

corresponding drive housing assembly, you have been supplied

SuperSwap Manual

with two matching sets of numbered stickers. Place one sticker on the front of

the drive housing assembly and the matching numbered sticker on the front of

the drive carrier.

Figure 2-3: Drive Carrier Assembly

LED Messages

This section provides information on how to interpret LED display codes as

reported by the SuperSwap3when connected to the Promise SuperTrak66.

Two LEDs appear on the front of the SuperSwap housing assembly:

Power/Drive Status LED (left) and disk activity LED (right).

Power/Drive Status LED

Display Means

Green* Drive is OK

Amber (orange) Drive is rebuilding and array is in “critical” mode

Red Drive is bad or has failed and is now “offline”; array

may also have failed depending on RAID level

Black (dark) No drive detected or no power to drive housing

* Indicates only Power On when SuperSwap is not connected to a

Promise SuperTrak66 card.

Disk Activity LED

3Note: Users must obtain and install Promise FastTrak Driver v.1.30 or later in

order to implement LED display functions for the SuperSwap enclosure. Go to

www.promise.com to obtain these drivers.

Drive Carrier

Drive Cable

Connector

Power

Connector

Access Cover

Pull-Away

Locking Tab

Pivoting Handle

Ce manuel convient aux modèles suivants

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