Printronix P8000 Series Manuel utilisateur

Maintenance Manual

Printronix P8000 Cartridge Ribbon Printer Series

of Line Matrix Printers

Maintenance Manual

P8000 Series Cartridge Ribbon Printer

This document contains proprietary information protected by copyright. No

part of this document may be reproduced, copied, translated, or incorporated

in any other material in any form or by any means, whether manual, graphic,

electronic, mechanical, or otherwise, without the prior written consent of

Printronix.

Printronix makes no representations or warranties of any kind regarding this

material, including, but not limited to, implied warranties of merchantability

and fitness for a particular purpose. Printronix shall not be held responsible

for errors contained herein or any omissions from this material or for any

damages, whether direct or indirect, incidental or consequential, in connection

with the furnishing, distribution, performance, or use of this material. The

information in this manual is subject to change without notice.

Trademark Acknowledgements

ANSI is a registered trademark of American National Standards Institute, Inc.

Artifex, the Artifex logo , Ghostscript, and the Ghostscript logo

are registered trademarks of Artifex Software, Inc.

Belkin is a registered trademark of Belkin Corporation.

Centronics is a registered trademark of Genicom Corporation.

Chatillon is a trademark of John Chatillon & Sons, Inc.

Code V is a trademark of Quality Micro Systems.

Dataproducts is a registered trademark of Dataproducts Corporation.

EIA is a registered service mark of Electronic Industries Association.

ENERGY STAR® is a registered trademark of the United States

Environmental Protection Agency. As an ENERGY STAR® Partner,

Printronix has determined that this product meets the ENERGY STAR®

guidelines for energy efficiency.

IBM is a registered trademark of International Business Machines

Corporation.

IEEE is a registered trademark of the Institute of Electrical and Electronics

Engineers.

IGP is a registered trademark of Printronix, Inc.

Intelligent Printer Data Stream and IPDS are trademarks of International

Business Machines Corporation.

Java is a trademark of Sun Microsystems.

LinePrinter Plus is a registered trademark of Printronix, Inc.

Linux is a registered trademark assigned to Linus Torvalds.

MS-DOS and Microsoft Windows (3.1x, 95, 98, Me, NT, 2000, and XP) are

trademarks of Microsoft Corporation.

PC-DOS is a trademark of International Business Machines Corporation.

PGL is a registered trademark of Printronix, Inc.

PostScript is a trademark of Adobe Systems Incorporated.

PrintNet is a registered trademark of Printronix, Inc.

Printronix is a registered trademark of Printronix, Inc.

PSA and PSA3 are trademarks of Printronix, Inc.

QMS is a registered trademark of Quality Micro Systems.

SureStak is a trademark of Printronix, Inc.

Torx is a registered trademark of Camcar/Textron Inc.

UNIX is a registered trademark of The Open Group.

Utica is a registered trademark of Cooper Power Tools.

Table of Contents

1 Maintenance Overview ......................................... 15

Printronix P8000 Series Cartridge Ribbon Printer (CRP) .......................15

Order the Correct Spares.................................................................18

Printer Serial Number.......................................................................19

How to Identify a P8000 Cartridge Ribbon Printer ...........................19

H-Series Printers..............................................................................20

HD Printers.......................................................................................20

Zero Tear Pedestal (ZTP) Printers...................................................20

Printer Configuration Code...............................................................21

Forms Handling................................................................................21

Important Maintenance Notes.................................................................22

Notices .............................................................................................23

About this Manual ...................................................................................23

How to Use this Manual ...................................................................24

Safety Notices.........................................................................................25

Hinweise zur Sicherheit ..........................................................................25

Indicators and Controls...........................................................................26

Indicators..........................................................................................26

Control Panel Keys ..........................................................................26

Mechanical Controls.........................................................................32

Tools and Test Equipment......................................................................34

Plugging in the Printer ............................................................................35

Printronix Customer Support Center.......................................................36

Printronix Supplies Department........................................................36

2 Preventive Maintenance ....................................... 37

Cleaning the Printer ................................................................................37

Cleaning the Exterior........................................................................37

Cleaning the Interior.........................................................................38

Cleaning the Shuttle Frame Assembly ...................................................40

Low Speed (P8X05, P8X10, P8X03H).............................................40

High Speed (P8215, P8X00HD, P8X06H, P8X08H, P8220)............42

Cleaning the Card Cage Fan Assembly .................................................45

Table of Contents

3 Troubleshooting .................................................... 47

Introduction.............................................................................................47

Troubleshooting Aids..............................................................................47

Start Here... ............................................................................................48

Troubleshooting Display Messages........................................................49

Diagnostics for EXX, BAD NVM, or ILL NVM Errors ..............................50

Fault Messages (ASCII in Alphabetical Order).......................................51

P8000 CRP H-Series (Numerical Prefix Listing) ..............................92

Troubleshooting Other Symptoms........................................................131

General Symptom List....................................................................132

Communications Failures .....................................................................153

Diagnostic Printer Tests........................................................................155

Selecting and Running Diagnostic Printer Tests............................156

Boot Diagnostics Menu.........................................................................163

Factory Menu........................................................................................165

Exception Menu....................................................................................168

Autodump on Printer Exception .....................................................168

Firmware Diagnostic Port .....................................................................169

Diagnostic Cable ............................................................................ 169

Capturing Information.....................................................................169

Hex Code Printout ................................................................................171

How to Print a Hex Dump...............................................................172

ASCII Character Set .............................................................................175

Soft vs. Hard Reset...............................................................................176

4 Adjustments and Tests ....................................... 177

Introduction...........................................................................................177

Adjustments and Tests...................................................................177

Preparing the Printer for Maintenance..................................................178

Returning the Printer to Normal Operation ...........................................179

Belt, Paper Feed Timing, Adjustment ...................................................180

Belt, Platen Open, Adjustment..............................................................182

Paper Scale Alignment .........................................................................184

Platen Gap Adjustment.........................................................................186

Hammerspring Assembly, Versions 1 and 2 ..................................186

Hammerspring Assembly, Version 3..............................................188

Paper Out Adjustment ..........................................................................189

Hammer Phasing Adjustment...............................................................192

Downloading Firmware.........................................................................194

Firmware File Types (.prg) and (.exe) ..................................................195

Web Page Download............................................................................196

Windows Driver Download....................................................................198

Table of Contents

Automatic Download (.exe)...................................................................199

Manual Two-Key Download Sequence.................................................201

Manual Three-Key Download Sequence ..............................................202

Sending Firmware in Download Mode..................................................203

Sending Firmware via Ethernet (LPR)............................................203

Sending Firmware via USB ............................................................203

Installing a Microsoft Loopback Adapter ........................................204

Sending Firmware via Parallel........................................................209

Sending Firmware via Serial ..........................................................210

Reprogramming the Security Key.........................................................211

How to Reprogram the Security Key..............................................211

Coil Temperature Adjustment ...............................................................213

Dynamic Paper Tension Adjustment ....................................................214

Tractor Belt Tension Adjustment ..........................................................216

Shuttle Electrical Short Check ..............................................................217

Hammerbank Power Cable Shorts Test ...............................................218

Cable Shorts Test .................................................................................219

Main Wire Harness Test Diagnostic .....................................................221

Set Printer Serial Number.....................................................................222

5 Replacement Procedures ................................... 225

Organization of this Chapter .................................................................225

Replacement Procedures .....................................................................225

List of Removal / Installation Procedures .......................................225

Belt, Paper Feed Timing ................................................................227

Belt, Platen Open ...........................................................................228

Cartridge Interface Board (CIB)......................................................229

Control Panel Assembly - Cabinet Model.......................................230

Control Panel Assembly - Pedestal Model.....................................231

Controller Board .............................................................................232

Cover Assembly, Hammerbank / Ribbon Mask..............................234

Cover Assembly, Shuttle................................................................235

Dashpot..........................................................................................236

Electronics Barrier Panel................................................................237

Fan Assembly, Cabinet Exhaust ....................................................238

Fan Assembly, Card Cage .............................................................239

Fan Assembly, Hammerbank.........................................................239

Magnetic Pickup (MPU) Assembly.................................................240

Paper Feed Motor ..........................................................................241

Paper Ironer ...................................................................................242

Paper Guide Assembly ..................................................................243

Platen .............................................................................................244

Table of Contents

Platen Open Motor .........................................................................248

Platen Stop Assembly ....................................................................250

Power Supply Board ......................................................................251

Power Switch .................................................................................252

Ribbon Drive Motor ........................................................................253

Security Key ...................................................................................254

Shaft, Splined.................................................................................256

Shaft, Support ................................................................................258

Shuttle Frame Assembly ................................................................259

Spring, Extension, Hammerbank ...................................................261

Switch Assembly, Paper Detector..................................................262

Switch Assembly, Platen Interlock .................................................263

Tractor (L/R)...................................................................................264

Weld Sensor...................................................................................264

6 Illustrated Parts Breakdown................................ 265

Illustrations of Printer Components.......................................................265

7 Principles Of Operation....................................... 303

Line Matrix Printing ...............................................................................303

Printing Rates .......................................................................................306

Printing Mechanism ..............................................................................306

Shuttle Frame Assembly.......................................................................307

Shuttle Drive Motor ........................................................................307

Hammerbank Assembly .................................................................308

Paper Transport System.......................................................................309

Ribbon Transport System .....................................................................310

Integrated Print Management System ..................................................311

Operation .......................................................................................311

Logical Control of the Printer ................................................................313

Control Panel........................................................................................314

Controller Board....................................................................................315

Power Supply Board.............................................................................315

AC Power ....................................................................................... 315

Printer Interface ....................................................................................316

Graphics ...............................................................................................316

Autres manuels pour P8000 Series

Ce manuel convient aux modèles suivants

Table des matières

Autres manuels Printronix Imprimante

Printronix

Printronix SMARTLINE SL4M Manuel utilisateur

Printronix

Printronix P8000 Series Manuel d'utilisation et d'entretien

Printronix

Printronix SL5000E series Manuel utilisateur

Printronix

Printronix 9012 Instructions de montage

Printronix

Printronix PSA3 P7000 Series Manuel utilisateur

Printronix

Printronix SL5000r MP Manuel utilisateur

Printronix

Printronix P8000 Series Manuel d'utilisation et d'entretien

Printronix

Printronix P5000 Series Manuel utilisateur

Printronix

Printronix P7010 Manuel utilisateur

Printronix

Printronix P5000 Series Manuel utilisateur

Printronix

Printronix SL5000 Series Manuel d'utilisation

Printronix

Printronix PrintNet P8000 Line Manuel utilisateur

Printronix

Printronix SL5000 Series Manuel utilisateur

Printronix

Printronix P9212 Manuel utilisateur

Printronix

Printronix L5520 Manuel utilisateur

Printronix

Printronix P4280 Manuel utilisateur

Printronix

Printronix T5000e series Manuel utilisateur

Printronix

Printronix T8000 Manuel d'utilisation et d'entretien