Printronix P8000 Series Manuel utilisateur

Maintenance Manual

Printronix P8000 Cartridge Ribbon Printer Series

of Line Matrix Printers

Maintenance Manual

P8000 Series Cartridge Ribbon Printer

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information in this manual is subject to change without notice.

Trademark Acknowledgements

ANSI is a registered trademark of American National Standards Institute, Inc.

Artifex, the Artifex logo , Ghostscript, and the Ghostscript logo

are registered trademarks of Artifex Software, Inc.

Belkin is a registered trademark of Belkin Corporation.

Centronics is a registered trademark of Genicom Corporation.

Chatillon is a trademark of John Chatillon & Sons, Inc.

Code V is a trademark of Quality Micro Systems.

Dataproducts is a registered trademark of Dataproducts Corporation.

EIA is a registered service mark of Electronic Industries Association.

ENERGY STAR® is a registered trademark of the United States

Environmental Protection Agency. As an ENERGY STAR® Partner,

Printronix has determined that this product meets the ENERGY STAR®

guidelines for energy efficiency.

IBM is a registered trademark of International Business Machines

Corporation.

IEEE is a registered trademark of the Institute of Electrical and Electronics

Engineers.

IGP is a registered trademark of Printronix, Inc.

Intelligent Printer Data Stream and IPDS are trademarks of International

Business Machines Corporation.

Java is a trademark of Sun Microsystems.

LinePrinter Plus is a registered trademark of Printronix, Inc.

Linux is a registered trademark assigned to Linus Torvalds.

MS-DOS and Microsoft Windows (3.1x, 95, 98, Me, NT, 2000, and XP) are

trademarks of Microsoft Corporation.

PC-DOS is a trademark of International Business Machines Corporation.

PGL is a registered trademark of Printronix, Inc.

PostScript is a trademark of Adobe Systems Incorporated.

PrintNet is a registered trademark of Printronix, Inc.

Printronix is a registered trademark of Printronix, Inc.

PSA and PSA3 are trademarks of Printronix, Inc.

QMS is a registered trademark of Quality Micro Systems.

SureStak is a trademark of Printronix, Inc.

Torx is a registered trademark of Camcar/Textron Inc.

UNIX is a registered trademark of The Open Group.

Utica is a registered trademark of Cooper Power Tools.

Table of Contents

1 Maintenance Overview ......................................... 15

Printronix P8000 Series Cartridge Ribbon Printer (CRP) .......................15

Order the Correct Spares.................................................................18

Printer Serial Number.......................................................................19

How to Identify a P8000 Cartridge Ribbon Printer ...........................19

H-Series Printers..............................................................................20

HD Printers.......................................................................................20

Zero Tear Pedestal (ZTP) Printers...................................................20

Printer Configuration Code...............................................................21

Forms Handling................................................................................21

Important Maintenance Notes.................................................................22

Notices .............................................................................................23

About this Manual ...................................................................................23

How to Use this Manual ...................................................................24

Safety Notices.........................................................................................25

Hinweise zur Sicherheit ..........................................................................25

Indicators and Controls...........................................................................26

Indicators..........................................................................................26

Control Panel Keys ..........................................................................26

Mechanical Controls.........................................................................32

Tools and Test Equipment......................................................................34

Plugging in the Printer ............................................................................35

Printronix Customer Support Center.......................................................36

Printronix Supplies Department........................................................36

2 Preventive Maintenance ....................................... 37

Cleaning the Printer ................................................................................37

Cleaning the Exterior........................................................................37

Cleaning the Interior.........................................................................38

Cleaning the Shuttle Frame Assembly ...................................................40

Low Speed (P8X05, P8X10, P8X03H).............................................40

High Speed (P8215, P8X00HD, P8X06H, P8X08H, P8220)............42

Cleaning the Card Cage Fan Assembly .................................................45

Table of Contents

3 Troubleshooting .................................................... 47

Introduction.............................................................................................47

Troubleshooting Aids..............................................................................47

Start Here... ............................................................................................48

Troubleshooting Display Messages........................................................49

Diagnostics for EXX, BAD NVM, or ILL NVM Errors ..............................50

Fault Messages (ASCII in Alphabetical Order).......................................51

P8000 CRP H-Series (Numerical Prefix Listing) ..............................92

Troubleshooting Other Symptoms........................................................131

General Symptom List....................................................................132

Communications Failures .....................................................................153

Diagnostic Printer Tests........................................................................155

Selecting and Running Diagnostic Printer Tests............................156

Boot Diagnostics Menu.........................................................................163

Factory Menu........................................................................................165

Exception Menu....................................................................................168

Autodump on Printer Exception .....................................................168

Firmware Diagnostic Port .....................................................................169

Diagnostic Cable ............................................................................ 169

Capturing Information.....................................................................169

Hex Code Printout ................................................................................171

How to Print a Hex Dump...............................................................172

ASCII Character Set .............................................................................175

Soft vs. Hard Reset...............................................................................176

4 Adjustments and Tests ....................................... 177

Introduction...........................................................................................177

Adjustments and Tests...................................................................177

Preparing the Printer for Maintenance..................................................178

Returning the Printer to Normal Operation ...........................................179

Belt, Paper Feed Timing, Adjustment ...................................................180

Belt, Platen Open, Adjustment..............................................................182

Paper Scale Alignment .........................................................................184

Platen Gap Adjustment.........................................................................186

Hammerspring Assembly, Versions 1 and 2 ..................................186

Hammerspring Assembly, Version 3..............................................188

Paper Out Adjustment ..........................................................................189

Hammer Phasing Adjustment...............................................................192

Downloading Firmware.........................................................................194

Firmware File Types (.prg) and (.exe) ..................................................195

Web Page Download............................................................................196

Windows Driver Download....................................................................198

Table of Contents

Automatic Download (.exe)...................................................................199

Manual Two-Key Download Sequence.................................................201

Manual Three-Key Download Sequence ..............................................202

Sending Firmware in Download Mode..................................................203

Sending Firmware via Ethernet (LPR)............................................203

Sending Firmware via USB ............................................................203

Installing a Microsoft Loopback Adapter ........................................204

Sending Firmware via Parallel........................................................209

Sending Firmware via Serial ..........................................................210

Reprogramming the Security Key.........................................................211

How to Reprogram the Security Key..............................................211

Coil Temperature Adjustment ...............................................................213

Dynamic Paper Tension Adjustment ....................................................214

Tractor Belt Tension Adjustment ..........................................................216

Shuttle Electrical Short Check ..............................................................217

Hammerbank Power Cable Shorts Test ...............................................218

Cable Shorts Test .................................................................................219

Main Wire Harness Test Diagnostic .....................................................221

Set Printer Serial Number.....................................................................222

5 Replacement Procedures ................................... 225

Organization of this Chapter .................................................................225

Replacement Procedures .....................................................................225

List of Removal / Installation Procedures .......................................225

Belt, Paper Feed Timing ................................................................227

Belt, Platen Open ...........................................................................228

Cartridge Interface Board (CIB)......................................................229

Control Panel Assembly - Cabinet Model.......................................230

Control Panel Assembly - Pedestal Model.....................................231

Controller Board .............................................................................232

Cover Assembly, Hammerbank / Ribbon Mask..............................234

Cover Assembly, Shuttle................................................................235

Dashpot..........................................................................................236

Electronics Barrier Panel................................................................237

Fan Assembly, Cabinet Exhaust ....................................................238

Fan Assembly, Card Cage .............................................................239

Fan Assembly, Hammerbank.........................................................239

Magnetic Pickup (MPU) Assembly.................................................240

Paper Feed Motor ..........................................................................241

Paper Ironer ...................................................................................242

Paper Guide Assembly ..................................................................243

Platen .............................................................................................244

Table of Contents

Platen Open Motor .........................................................................248

Platen Stop Assembly ....................................................................250

Power Supply Board ......................................................................251

Power Switch .................................................................................252

Ribbon Drive Motor ........................................................................253

Security Key ...................................................................................254

Shaft, Splined.................................................................................256

Shaft, Support ................................................................................258

Shuttle Frame Assembly ................................................................259

Spring, Extension, Hammerbank ...................................................261

Switch Assembly, Paper Detector..................................................262

Switch Assembly, Platen Interlock .................................................263

Tractor (L/R)...................................................................................264

Weld Sensor...................................................................................264

6 Illustrated Parts Breakdown................................ 265

Illustrations of Printer Components.......................................................265

7 Principles Of Operation....................................... 303

Line Matrix Printing ...............................................................................303

Printing Rates .......................................................................................306

Printing Mechanism ..............................................................................306

Shuttle Frame Assembly.......................................................................307

Shuttle Drive Motor ........................................................................307

Hammerbank Assembly .................................................................308

Paper Transport System.......................................................................309

Ribbon Transport System .....................................................................310

Integrated Print Management System ..................................................311

Operation .......................................................................................311

Logical Control of the Printer ................................................................313

Control Panel........................................................................................314

Controller Board....................................................................................315

Power Supply Board.............................................................................315

AC Power ....................................................................................... 315

Printer Interface ....................................................................................316

Graphics ...............................................................................................316

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