Polycom SoundPoint IP 550 Manuel utilisateur

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Regency5000‐PolycomIP550UserGuide.Docx V1.00.0001

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PolycomIP550UserGuide

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Regency5000‐PolycomIP550UserGuide.Docx V1.00.0001

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IntroducingyourPolycomIP550Phone

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APolycomIPPhoneisafull‐featuretelephonethatprovidesvoicecommunicationoveranIP

(InternetProtocol)network.Thisphonefunctionsmuchlikeatraditionalphone,allowingyou

toplaceandreceivetelephonecalls.Italsosupportsfeaturesthatyouhavecometoexpect

fromatelephone‐suchasspeeddialling,redial,andconferencecalling.

AnOverviewofyourPolycomIP550Phone

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Regency5000‐PolycomIP550UserGuide.Docx V1.00.0001

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QuickReferenceGuide

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ItemFunction

Mute Mutesaudiotransmissionlocallyduringcalls.

LineKeys

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LineorSpeedDialkeys.

Headset

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Allowsuserstoplaceandreceivecallsthroughanoptionally

connectedheadset.

Hold

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Usethiskeytoplaceacallonholduntilyoucanreturntoit.

Dial

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PresstheDialkey.Thedisplaywillshowthelast10dialled

numbers.Usethe / Keystofindthedesirednumberand

pressDialagain.

ScrollUpScrollsthroughmenuoptions.

Scroll

Down

Scrollsthroughmenuoptions.

PreviousPrevious

NextNext

Save

Changes

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Saveanychangesmade.

Menu

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Accesslocalandserverfeatures

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Softkeys

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Softkeystoselectfromvariouscontext‐sensitiveoptions.

Volume

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Volumekeystoadjustaudioandringervolume.

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Regency5000‐PolycomIP550UserGuide.Docx V1.00.0001

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TipsforUsingyourPolycomIP550Phone

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MakingacallPressNewCallandenterthenumberorenterthenumber

HoldingacallPresstheHoldkey.

Returntoaheld

call

PresstheResumesoftkeyorpresstheHoldkeyagain.

Transfer–

Announced

PresstheTranssoftkey.EnterthedestinationextensionandpressDial.

Announcethecalltothereceivingparty.Replacehandsetandthecall

willbetransferred.

Transfer–BlindPresstheTranssoftkeyfollowedbytheBlindkey,dialextnnumber,press

Dialtocompletethetransfer.

Transfer–To

Voicemail

PressTransfer.Press*55+targetusersextensionnumberthenpress

Dial.Replacehandsetandcallerwillbesenttovoicemailwithoutringing

thehandset.

DoNotDisturbToactivateDoNotDisturbpresstheMenukey.Thenpress1forFeatures

andpress2forDoNotDisturb.RepeatingthisactionwilltoggleDoNot

Disturbon/off

CallLists(Received

orPlacedcalls)

PresstheMenukey,selectFeaturesfollowedbyCallLists.Youmaynow

selectReceivedorPlacedcallsasdesired.Tocallanumberselectitthen

pressDial

StoringPersonal

Contacts

PressMenukey,press1forFeaturesthenpress4forContactDirectory.

Select<NewEntry>.

PresstoenterFirstName.Pressagainwhenenteredthenpress

theOKsoftkeytoconfirm.

PresstoscrolldownandcompletetheaboveforLastNameand

Contact[enterthenumberhere]

WhenfinishedpressthenpresstheYessoftkeywhenprompted.

DialingPersonal

Contacts

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PressMenukey,press1forFeaturesthenpress4forContactDirectory.

ScrolldowntothedesirednumberthenpressDialSystem.

DialingSystem

Speed

Dials

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SpeedDialsarepopulatedbyyoursystemadministrator.Todialanumber

press#xx[wherexxisthesystemspeeddiallocation].

ToParkACallOnceyouhavecallinprogress;PressHold>*68xxxx>Dial[wherexxxxis

theextensionyouwishtoparkthecallagainst].

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Regency5000‐PolycomIP550UserGuide.Docx V1.00.0001

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ToRetrievea

ParkedCall

Enter*88andPressDial.Ifthecallisbeingretrievedfromtheextension

itisparkedagainstpress#whenprompted.Ifitisbeingretrievedfroma

differentextension,entertheparkextensionwhenprompted.

SharedCall

Appearance

Ifyouhavemorethanonehandsetonthesameextension,youcan“pull”

acallfromonehandsettoanotherbypressing*11ontheidlehandset

ConferenceCallingEstablishthefirstcall,presstheConfsoftkey,enterthetelephonenumber

ofthe2ndparty,PressDial.Toconnectall3partiespresstheConf

softkeyagain.

PhoneDivertsandPickups

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PhoneDivertOn*72pressDialanddestinationnumber

RemovePhoneDivert*73pressDial

PhoneDivertOnBusy*90pressDial

RemoveDivertOnBusy*91pressDial

PhoneDivertNoAnswer*92pressDial

RemoveDivertNoAnswer*93pressDial

CallPickup*98pressDial

DNDActivate*78pressDial

DNDDe‐activate*79pressDial

StarCodes

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AutomaticCallBackDeactivation #8

CallForwardingAlwaysToVoiceMailActivation*21

CallForwardingAlwaysToVoiceMailDeactivation#21

CallForwardingBusyToVoiceMailActivation*40

CallForwardingBusyToVoiceMailDeactivation#40

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Regency5000‐PolycomIP550UserGuide.Docx V1.00.0001

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CallForwardingNoAnswerActivation*92

CallForwardingNoAnswerDeactivation*93

CallForwardingNoAnswerToVoiceMailActivation*41

CallForwardingNoAnswerToVoiceMailDeactivation#41

CallForwardingNotReachableActivation*94

CallForwardingNotReachableDeactivation*95

CallingLineIDDeliveryBlockingperCall*67

CallingLineIDDeliveryperCall*65

CallReturn*69

CallWaitingPersistentActivation*43

CallWaitingPersistentDeactivation#43

CancelCallWaiting*70

ClearVoiceMessageWaitingIndicator*99

CustomerOriginatedTrace*57

DirectedCallPickup*97

DirectedCallPickupwithBarge‐in*33

DirectVoiceMailTransfer*55

LastNumberRedial*66

PerCallAccountCode*71

PushtoTalk*50

SpeedDial100*75

SpeedDial8*74

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Regency5000‐PolycomIP550UserGuide.Docx V1.00.0001

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OperatingInstructions

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Notice1.IftheWAN(wideareanetwork)connectionfailstoasiteforanyreason,

includingafaultonthecircuitorapowercut,thentheabilitytomake

andreceivecallsfromtheIPphonesutilisingthatWANcircuitwillbe

restricted.Thesefailuresmaybecausedforreasonsoutsideour

control. Otherserviceswillbefullymaintainedincludingvoicemailand

theabilitytodivertcallstoothernumbersincludingmobiles.Ifanother

workingWANcircuitisavailableatthatsitethenthiscanbeusedtofully

restoreservicetoallphones.

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2.TheR5000serviceallowsforcallsto999and112,howevertheseservices

willbeaffectedifthereisapowercutoryourWANcircuitfails

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3.Withregard999servicesnolocationinformationispassedtothe

emergencyservicesoperatorthiswillmeanthatyouwillhavetostate

theaddressthatyouwishtheemergencyservicetoattend.

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4.R5000doesnotofferapaperbasedtelephonedirectoryservice

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5.IfyourequireaPDFthatallowsyoutoprintoffstickerstoattachtothe

phonedeviceexplainingtheabovepleasecontactus.

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