Polycom SoundPoint IP 331 Manuel utilisateur

Polycom IP 331

User guide

www.escaux.com

•Phone overview

•Basic telephony features

•How to place a call

•How to answer a call

•How to terminate a call

•How to redial a number

•How to mute a call

•How to set a call on hold

•How to transfer a call

•Advanced telephony features

•How to make conference calls

•How to answer a call while

you’re on the line

•How to switch between active

calls

•Phone preferences

•How to change the ring tone

•How to change the language

•How to change the volume

•Voicemail & Call history

•How to listen to your voicemail

•How to consult the Call history

•How to clear the Call history

•Contacts management

•Local telephone directory

•Speed dial

•Corporate Directory

•Various

•Idle display

•How to reboot your phone

•How to reset your phone

Content

www.escaux.com

1 : Message waiting indicator

2 : Line Icons

3 : Soft keys

4 : Line indicators

5 : Line keys

6 : Hold

7 : Headset

8 : Speakerphone

9 : Hands-free Microphone

10 : Volume keys

11 : Microphone Mute

12 : Dial pad

13 : Feature keys

14 : Display control keys

15 : Speaker

16 : Hookswitch

17 : Graphic display

Polycom IP 331: Phone overview

www.escaux.com

•How to place a call ?

•Using the handset:

1. Type the number on keypad

2. Press the Dial button (13)

3. Pick-up the handset

•Using the speaker:

1. Type the number on keypad

2. Press the Speaker button

3. Press the Dial button (13)

1. Pick-up the handset

2. Type the number

3. Push the Dial button (13)

1. Press the Speaker button

2. Type the number

3. Push the Dial button (13)

Note :

You must add a « 0 » before any external number

Emergency numbers can be dialed without any preceeding « 0 » (100, 110,…)

To redial your last number : click twice the button « DIAL »

Basic telephony features

www.escaux.com

•How to answer a call ?

•Using the handset:

1. Pick-up the handset

•Using the speaker:

1. Press the Speaker button (8)

2. Press Line 1 (4) opposite the

incoming call

3. Press the Answer softkey *

Note :

These steps apply when the called

party is NOT in another call

•How to end a call ?

•Press the End call softkey

•Replace the handset

•Press the handsfree button

(8) if in handsfree

speakerphone mode

•How to redial a call ?

•To redial last number:

press twice Dial

*A softkey is a phone “button” which has a different function depending on the phone’s state

Basic telephony features (2)

www.escaux.com

•How to mute a call ?

•Press the “Mute” button (11)

The microphone is muted

(with the handset and in

handsfree state)

•How to set a call on hold ?

•Press the “Hold” button (6)

Music is played to the caller.

Basic telephony features (3)

www.escaux.com

•How to transfer a call ?

Blind transfer (1)

You transfer the call

without speaking to the

third person and you

“forget” the call

Warm / Attended transfer

(2)

You first speak to the third

person before transferring

the call.

2 options

Basic telephony features (4)

www.escaux.com

•How to do a warm / attended transfer ?

Press the Trans softkey during

call

The active call is set on hold

Enter extension to transfer to

Press the Dial button (13)

What the 3rd party sees :

•when to talk to him/her : 3rd party sees your extension

•when you have transferred the call : 3rd party sees initial caller ID *

* The availibility of the function dependents on the configuration

Basic telephony features (5)

www.escaux.com

•How to do a blind transfer ?

What the 3rd party sees : initial caller ID

Press the Trans softkey during

call

The active call is set on hold

Press the Blind softkey

Enter extension to transfer to

Press the Dial button (13)

Basic telephony features (6)

www.escaux.com

•How to make conference calls with 3 people ?

Advanced telephony features

•Initiate a 3-party conference call directly via

your phone.

1. Call the first person

2. During the call, press the Conf softkey

The current call is now on hold

3. Enter the number of the third person

4. Press the Dial button (13)

5. When 3rd person answers press again the

Conf softkey

•To leave the conference, press the End Call

softkey.

The other participants remain connected.

www.escaux.com

Autres manuels pour SoundPoint IP 331

Table des matières

Autres manuels Polycom Téléphone IP

Polycom

Polycom SoundPoint IP30 Series Manuel utilisateur

Polycom

Polycom IP 501 Manuel utilisateur

Polycom

Polycom VVX 500 series Manuel d'instructions

Polycom

Polycom SoundPoint IP 670 Manuel utilisateur

Polycom

Polycom VVX410 Manuel utilisateur

Polycom

Polycom VVX 400 Series Manuel utilisateur

Polycom

Polycom VVX 500 Manuel utilisateur

Polycom

Polycom SoundPoint IP 32 Series Manuel utilisateur

Polycom

Polycom VVX 150 Manuel utilisateur

Polycom

Polycom SoundPoint 321 Manuel utilisateur

Polycom

Polycom VVX 150 Manuel utilisateur

Polycom

Polycom agilephone agilis VVX-1500 Manuel utilisateur

Polycom

Polycom Soundpoint IP 301 Manuel utilisateur

Polycom

Polycom Polycom SoundPoint IP 430 Manuel utilisateur

Polycom

Polycom IP 650-EN Manuel utilisateur

Polycom

Polycom PENNNET 650 Manuel utilisateur

Polycom

Polycom CX700 Manuel utilisateur

Polycom

Polycom VVX 500 Manuel utilisateur

Polycom

Polycom SoundPoint IP 321 Manuel utilisateur

Polycom

Polycom SoundPoint IP 600 Manuel utilisateur

Polycom

Polycom VVX 201 Manuel d'instructions

Polycom

Polycom SoundPoint IP 550 Manuel utilisateur

Polycom

Polycom SoundStation 7000 Manuel utilisateur

Polycom

Polycom SoundPoint IP 501 Manuel utilisateur

Manuels Téléphone IP populaires d'autres marques

Alcatel

Alcatel 4028 Manuel utilisateur

Cisco

Cisco SPA-500 Series Manuel utilisateur

Proximus

Proximus Maestro 3016 IP Manuel utilisateur

Fanvil

Fanvil X4 Manuel utilisateur

Cisco

Cisco 7962 Manuel utilisateur

Snom

Snom 320 Manuel utilisateur

Yealink

Yealink Yealink SIP-T46G Manuel utilisateur

Avaya

Avaya 4625SW Manuel utilisateur

Yealink

Yealink SIP-T52S Manuel utilisateur

Nortel

Nortel 1140E Manuel utilisateur

Nexotek

Nexotek NT-P500 Manuel utilisateur

Avaya

Avaya Integral 5 R3.0 Manuel utilisateur

GE 28320EE2 - Dect 6.0 InfoLink 2 Manuel utilisateur

Avaya

Avaya 4600 Series Manuel de service

Mitel

Mitel MIVOICE OFFICE 400 6940 SIP Manuel utilisateur

Nortel

Nortel i2050 Manuel utilisateur

Fiberme

Fiberme FAP260 Series Manuel utilisateur

Meridian

Meridian M5009 Manuel utilisateur