Polycom DOC2238A Manuel
Polycom MGC+50/
MGC+100
Hardware & Installation Guide
Version
9.0.4
|August 2010 |DOC2238A
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products are trademarks and/or service marks of Polycom, Inc., and are registered and/or
common-law marks in the United States and various other countries.
All other trademarks are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending
patent applications held by Polycom, Inc.
© 2010 Polycom, Inc. All rights reserved.
Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any means,
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Under the law, reproducing includes translating into another language or format.
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respect to the software contained within its products. The software is protected by United States
copyright laws and international treaty provision. Therefore, you must treat the software like any
other copyrighted material (e.g., a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc.,
is not responsible for printing or clerical errors. Information in this document is subject to change
without notice.
MGC Hardware and Installation Guide
i
Table of Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
MGC+ Unit Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
MGC+50/MGC+100 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
MGC+ Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Scope of Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
List of Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Installation and Configuration Workflow . . . . . . . . . . . . . . . . . . . . . 1-11
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
MGC+100 Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Inspecting the MGC+/ReadiManager IAM Package Contents . . 2-2
System Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
General Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Rack Mount Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Polycom MGC+/ReadiManagerReadiManager Precautions . . . . 2-3
Unpacking and Positioning the MGC+100 . . . . . . . . . . . . . . . . . 2-4
Mounting the MGC+100 on a 23” Rack . . . . . . . . . . . . . . . . . . . 2-6
Mounting the MGC+100 on a 19” Rack . . . . . . . . . . . . . . . . . . . 2-8
Installing the ReadiManager IAM in the MGC+ Unit . . . . . . . . . . . 2-11
Inspecting the MGC+ ReadiManager Server . . . . . . . . . . . . . . 2-11
Contents of the MGC+ ReadiManager Server pre-installed
on the MGC+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Contents of the MGC+ ReadiManager Server Upgrade
Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
MGC+ ReadiManager Installation . . . . . . . . . . . . . . . . . . . 2-12
Removing the Blank Panel from the MGC+ Unit . . . . . . . 2-14
Installing the I/O Card for the ReadiManager IAM . . . . . . 2-15
Inserting the ReadiManager IAM into the MGC+ Unit . . . 2-16
Connecting and Setting Up the MGC+100 . . . . . . . . . . . . . . . . . . . . 2-17
MGC+100 Dongle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Connecting to the power source . . . . . . . . . . . . . . . . . . . . . 2-18
Table of Contents
ii
Connecting the MGC+100 to the LAN Network . . . . . . . . 2-19
Connecting the MGC+100 to the Operator Workstation
(PC) Directly via RS-232 (Optional) . . . . . . . . . . . . . . . . . 2-19
Connecting the MGC+100 to the Network . . . . . . . . . . . . 2-20
MPI-4/8 Hardware Installation for the MGC+100 . . . . . . . . . . 2-21
To install the MPI-4/8 Network Interface Module: . . . . . . 2-22
MGC+50 Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Unpacking and Positioning the MGC+50 . . . . . . . . . . . . . . . . . 2-26
Mounting the MGC+50 on a Rack . . . . . . . . . . . . . . . . . . . . . . 2-28
Connecting and Setting Up the MGC+50 . . . . . . . . . . . . . . . . . 2-32
MGC+50 Dongle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Connecting to the Power Source . . . . . . . . . . . . . . . . . . . . 2-33
Connecting the MGC+50 to the LAN Network . . . . . . . . . 2-34
Connecting the MGC+50 to the Operator Workstation (PC)
Directly via RS-232 (Optional) . . . . . . . . . . . . . . . . . . . . . 2-34
Connecting the MGC+50 to the PSTN Network . . . . . . . . 2-35
Connecting the MGC+50 to the H.323 Network . . . . . . . . 2-36
MPI-4/8 Hardware Installation for the MGC+50 . . . . . . . . . . . 2-37
Compact Flash Memory Use on the MGC+ . . . . . . . . . . . . . . . . . . . 2-40
Rescue Disk (pSOS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-41
Swapping the Operating System (OS) . . . . . . . . . . . . . . . . . . . . . . . 2-42
MGC+ Software Installation and Configuration . . . . . . . . . . . . . . . 2-43
Initial ReadiConvene IAM Configuration . . . . . . . . . . . . . . . . 2-43
First Entry MGC+ Control Unit (CU) IP Configuration . . . . . 2-43
Method 1 - Using a Compact Flash with the Updated LAN.CFG
File: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43
Method 2 - Using a Cross-over Cable and a Laptop to Connect
to the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-46
Method 3 - Defining the IP address using a Keyboard and
Mouse: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-49
Formatting and Creating a New Compact Flash Boot File . . . . . . . 2-50
Clocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-52
System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Information Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
MGC+ Manager Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
MGC Hardware and Installation Guide
iii
Power Supply Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
MGC+100 Components Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
MGC+50 Components Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
ReadiManager IAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Control Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Information Highway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Powerplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Power Supply Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Power Module in the MGC+100 . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Power Module in the MGC+50 . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Power Supply Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Circuit Breaker (AC Power) . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Alarms Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Functional Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Net-2/Net-4/Net-8 or T1-CAS Network Interface Module . . . . 4-20
The Net-2/Net-4/Net-8 ISDN/T1-CAS Network Interface
Data Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
IP+ Network Interface Module . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Module Port Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
IP+ Network Interface Module Architecture . . . . . . . . . . . 4-25
The MPI-4/8 Network Interface Module . . . . . . . . . . . . . . . . . . 4-26
MPI-4/8 Network Interface Data Stream . . . . . . . . . . . . . . 4-28
MPI Network Interface Module Architecture . . . . . . . . . . . 4-30
MUX+ Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
MUX+ Card Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
IVR/Greet & Guide Welcome Slide . . . . . . . . . . . . . . . . . . 4-33
MUX+ Port Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
MUX+ Participant Move Options . . . . . . . . . . . . . . . . . . . . 4-34
MUX+ Resource Report . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
Audio+ Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37
Table of Contents
iv
Audio+ Module Architecture . . . . . . . . . . . . . . . . . . . . . . . 4-38
Audio+ Port Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38
Video+ Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40
Video+ Module Architecture . . . . . . . . . . . . . . . . . . . . . . . 4-41
Data Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
Data Module Architecture . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
Input/Output (I/O) Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43
Rear I/O Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43
Types of I/O cards on functional Modules . . . . . . . . . . . . . 4-44
Audio+ Music I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47
Attaching the Music I/O Card to the Audio+ Module . . . . 4-47
Enabling the Audio+ Music I/O Card in the MCU
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49
MUX+ Video Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51
System Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
MGC+ Unit Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
MGC+ Unit Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Corrective Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Replacing a Functional Module . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Replacing the I/O Cards of Functional Modules . . . . . . . . . . . 5-10
Replacing the Power Supply Modules on the MGC+100 . . . . 5-11
Replacing the Power Supply Module on the MGC+50 . . . . . . 5-11
Fan Replacement for the MGC+100 . . . . . . . . . . . . . . . . . . . . . 5-15
Fan Replacement for the MGC+50 . . . . . . . . . . . . . . . . . . . . . . 5-16
Replacing the Main Control Module . . . . . . . . . . . . . . . . . . . . 5-17
Replacing the Main Control Module rear I/O Panel . . . . . 5-18
Replacing Compact Flash Accessories . . . . . . . . . . . . . . . . . . . 5-18
Replacing the Dongle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Verifying the Dongle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Shutting Down the MGC+ 50/100 . . . . . . . . . . . . . . . . . . . . . . 5-21
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
MGC Hardware and Installation Guide
v
Appendix A: Interfaces Pin Assignment . . . . . . . . . . . . . . . . A-1
PRI Port Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
LAN PIN Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
Alarms Port Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . .A-2
RS-232 Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
Serial Port Connectors Pin out Assignment . . . . . . . . . . . . .A-4
Cables For the MPI-4/8 Network Interface Module . . . . . . .A-6
Table of Contents
vi
1-1
1
Before You Begin
The MGC+50 and the MGC+100 are high performance, high capacity
Multipoint Control Units (MCU) which support up to 48 ports for the
MGC+50, and 96 ports for the MGC+100. They utilize a variable port
bandwidth ranging from 56 to 1920 Kbps.
Figure 1-1: MGC+ 50
Figure 1-2: MGC+ 100
Chapter 1 - Before You Begin
1-2
The system meets International Telecommunication Union -
Telecommunication Standardization Sector, (ITU-T, formerly CCITT)
standards for multipoint multimedia bridging devices, and meets ETSI
standards for telecommunication products.
The flexible architecture in the system is designed to accommodate users’
changing multipoint needs. This system utilizes a modular “universal slot”
platform that allows the formation of different configurations based on users’
individual port capacity and functionality requirements.
Ce manuel convient aux modèles suivants
2
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