Polycom SoundStructure C16 Manuel

September 2018 |3725-42465-002A

HARDWARE INSTALLATION GUIDE

Polycom® SoundStructure® C16,

SoundStructure® C12, SoundStructure® C8,

and SoundStructure® SR12

language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the

express written permission of Polycom, Inc.

6001 America Center Drive

San Jose, CA 95002

USA

Trademarks

Polycom

, the Polycom logo and the names and marks associated with Polycom products are

trademarks and/or service marks of Polycom, Inc., and are registered and/or common law marks in the United States

and various other countries.

All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any

form or by any means, for any purpose other than the recipient's personal use, without the express written permission

of Polycom.

Disclaimer

While Polycom uses reasonable efforts to include accurate and up-to-date information in this document,

Polycom makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility for

any typographical or other errors or omissions in the content of this document.

Limitation of Liability

Polycom and/or its respective suppliers make no representations about the suitability of the

information contained in this document for any purpose. Information is provided "as is" without warranty of any kind and

is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall

Polycom and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other

damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of

business information), even if Polycom has been advised of the possibility of such damages.

End User License Agreement

By using this product, you are agreeing to the terms of the end user license

agreement (EULA) at: http://documents.polycom.com/indexes/licenses. if you do not agree to the terms of the EULA,

do not use the product, and you may return it in the original packaging to the seller from whom you purchased the

product.

Patent Information

The accompanying product may be protected by one or more U.S. and foreign patents and/or

pending patent applications held by Polycom, Inc.

Open Source Software Used in this Product

This product may contain open source software. You may receive

the open source software from Polycom up to three (3) years after the distribution date of the applicable product or

software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive

software information, as well as the open source software code used in this product, contact Polycom by email at

[email protected].

Customer Feedback

We are striving to improve our documentation quality and we appreciate your feedback. Email

your opinions and comments to Docume[email protected]m.

Polycom Support

Visit the Polycom Support Center for End User License Agreements, software downloads,

product documents, product licenses, troubleshooting tips, service requests, and more.

Polycom, Inc. 3

Contents

Preparing For Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Tools Needed for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Safety Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

General Site Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Power Supply Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installing the SoundStructure C16, C12, C8, and SR12 . . . . . . . . . . . . . . . . . . . 10

Panel Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Front-Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Front-Panel LED Interpretation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Plug-in Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Rack-Mounting the Polycom SoundStructure Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connecting to the LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connecting to the Conference Link2 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connecting Microphones to SoundStructure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using Multiple SoundStructure Devices with OBAM Link Interface . . . . . . . . . . . . . . . . . 18

Device IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Connecting IR Port to Optional Receiver and RS-232 to Control System . . . . . . . . . . . . 21

IR Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

RS-232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Making Audio Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connecting Logic Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Logic Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Analog Gain Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Logic Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Powering the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Configuring the SoundStructure Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

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Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Thermal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Telco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Pin Out Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Conference Link2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

OBAM Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connector Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

IR Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

RS-232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Logic Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Audio Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Logic Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Logic Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Contact Closure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Logic Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

SoundStructure Powered Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Externally Powered Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Driving an LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Logic Input and Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Push To Talk Microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Analog Gain Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Regulatory Notices And Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

USA And Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Pt 15 Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Class A Digital Device Or Peripheral . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Exhibit J - Customer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

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Data Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Automatic Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Canadian EMC Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

EEA (European Economic Area) Including Switzerland . . . . . . . . . . . . . . . . . . . . . . . . . . 46

CE Mark R & TTE Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Mains powered POT’s Voice Telephony without Emergency 000 dialing . . . . . . . . . . 46

Japan (VCCI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Korea . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

New Zealand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

General Warning: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Important Notice: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Russia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

EMC Class A Device: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Safety Considerations for Storage and Transportation . . . . . . . . . . . . . . . . . . . . . . . . 48

Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Product Manufacturing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

South Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Rest Of World . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

EMC. CLASS A ITE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Plug acts as Disconnect Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

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Preparing For Installation

This guide provides information for the Polycom

SoundStructure

C16, SoundStructure

C12, and

SoundStructure

C8 audio conferencing devices, and the SoundStructure

SR12, a sound reinforcement

product that is compatible with the Polycom SoundStructure C16, C12, and C8.

This chapter contains the steps to follow before installing this new hardware and includes information on:

●Overview

●Installation Overview

●Package Contents

●Tools Needed for Installation

●Safety Recommendations

●General Site Requirements

To install the Polycom SoundStructure hardware, refer to the section Installing the Hardware.

Overview

The SoundStructure C16, C12, and C8 audio conferencing devices are audio processing devices that have

16 inputs and 16 outputs (C16), 12 inputs and 12 outputs (C12), and 8 inputs and 8 outputs (C8).

The C16, C12, and C8 versions of this product line features acoustic echo cancellation (AEC), noise

cancellation, automatic microphone mixing, matrix mixing, equalization, feedback elimination, dynamics

processing, delay, and submix processing.

The SR12 does not include acoustic echo cancellation processing but does includes noise cancellation,

automatic microphone mixing, matrix mixing, equalization, feedback elimination, dynamics processing,

delay, and submix processing.

All the SoundStructure products provide 24-bit A-D/D-A subsystems, 48 kHz sampling, and a dynamic range

exceeding 100 dB. A Voice over Internet Protocol (VoIP) interface and two different Public Switched

Telephone Network (PSTN) interfaces, a single-line and dual-line, are available.

Product Features

The Polycom SoundStructure C16, C12, C8 and SR12 offer the following features:

●16 (C16), 12 (C12 and SR12), or 8 (C8) balanced Microphone/line-level inputs

●48 V phantom power available on all inputs

●16 (C16), 12 (C12 and SR12), or 8 (C8) balanced line-level outputs

●Rear-panel Ethernet and RS-232 interfaces

●Logic input and output ports (requires firmware v1.3 or higher)

Hardware Installation Guide for the Polycom SoundStructure

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●Optional VoIP and telephone interface cards

●High-speed OBAM link to connect up to eight SoundStructure devices

●High-speed link to connect directly to Polycom

HDX

or Polycom

RealPresence

Group Series

video codecs

Installation Overview

To prepare for the installation of the Polycom SoundStructure hardware:

●Review the safety information in Safety Recommendations, and in Regulatory Notices And Warranty

Information.

●Unpack the hardware carefully. The contents included in the shipping container are listed in the next

section, Package Contents, and Tools Needed for Installation. If any components are missing,

contact your Polycom reseller.

Package Contents

The SoundStructure products include the components shown below.

SoundStructure Components Graphic

SoundStructure Device

3.5mm Terminal Blocks

Rack Ears and Rack-Mounting Screws

18” OBAM Cable

Hardware Installation Guide for the Polycom SoundStructure

Polycom, Inc. 8

Check Polycom.com for the latest version of firmware and SoundStructure Studio.

For a complete list of available SoundStructure accessories, see Accessories.

Tools Needed for Installation

The following tools will be required to install your Polycom SoundStructure unit:

●A Phillips head screwdriver for installing rack ears and rack-mounting the device.

●A small blade screwdriver for terminating audio cables to the terminal blocks.

Safety Recommendations

Read and understand the following instructions before using the system:

Power Cable

Conference Link2 insert plugs

Rubber Feet

18” Conference Link2 Cable

Software CD

The SoundStructure C16, C12, SR12, and C8 devices have 33, 25, 25, and 17

terminal block connectors respectively including one for the optional IR receiver

accessory. The Conference Link2 cable is not included with the SR12.

SoundStructure Components Graphic

Hardware Installation Guide for the Polycom SoundStructure

Polycom, Inc. 9

●Always disconnect the system from power before inserting plug-in cards into the SoundStructure

device.

●Only connect the system to surge protected power outlets.

●Only use electrical extension cords with a current rating at least equal to that of the system.

●Always disconnect the system from power before cleaning and servicing and when not in use.

●Do not spray liquids directly onto the system when cleaning. Always apply the liquid first to a static

free cloth.

●Do not immerse the system in any liquid or place any liquids on it.

●Do not disassemble this system. To reduce the risk of shock and to maintain the warranty on the

system, a qualified technician must perform service or repair work.

●Keep ventilation openings free of any obstructions.

●If the system or any accessories are installed in an enclosed space such as a cabinet or equipment

rack, ensure that the air temperature in the enclosure does not exceed 40° C (104° F). Forced cooling

may be required to keep the equipment within its operating temperature range.

General Site Requirements

Please ensure the SoundStructure side ventilation holes have at least 1 inch of clearance from the sides of

the rack to allow airflow through the device. Failure to maintain clearance for airflow may increase the

operating temperature of the unit beyond its maximum operating temperature of 40° C (104° F).

With the proper side clearance and airflow, each SoundStructure device requires one rack space and does

not require additional empty rack spaces above or below the device. When mounting with other equipment

give consideration to having access to the audio connectors on the rear-panel.

When using SoundStructure with RealPresence Group 700 video codecs, install the SoundStructure

devices with at least one rack unit of space between the SoundStructure and the video codec.

If you are placing the device on a tabletop or other flat surface (rather than rack- mounting it), it is

recommended to mount the adhesive rubber feet on the bottom of the device as shown in Rack-Mounting

the Polycom SoundStructure Device to prevent damaging the finish of the furniture surface.

Power Supply Considerations

The Polycom SoundStructure C16, C12, C8, and SR12 have the following power requirements on the line

power supplied to the devices:

●Input voltage of 100-240 VAC; 50-60 Hz

●Line power requirements (including 0.6 PF):

130 VA (C16),

115 VA (C12),

105 VA (SR12),

95 VA (C8)

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Installing the SoundStructure C16, C12,

C8, and SR12

This chapter provides information on the Polycom SoundStructure product, rack-mount, and installation

procedures.

●Panel Diagrams

●Installing the Hardware

Panel Diagrams

This section describes the front and rear-panels of the Polycom SoundStructure C16.

Front-Panel

The front-panel of the Polycom SoundStructure C16 is shown below with the front panel door open,

revealing the serial number label and the System Status LED.

Warning

The graphics shown in this guide show the Polycom SoundStructure C16 audio

conferencing device. The SoundStructure C12, C8, and SR12 are all very similar in

appearance to the C16.

Autres manuels pour SoundStructure C16

Ce manuel convient aux modèles suivants

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