Polycom RMX 2000 Manuel utilisateur

RMX 2000

Getting Started Guide

Version 1.1

Catalog No. DOC2159A

Version 1.1

Proprietary and Confidential

The information contained herein is the sole intellectual property of Polycom, Inc. No distribution, reproduction or unauthorized

use of these materials is permitted without the expressed written consent of Polycom, Inc. Information contained herein is subject

to change without notice and does not represent commitment of any type on the part of Polycom, Inc. Polycom and Accord are

registered trademarks of Polycom, Inc.

Notice

While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of

printing, Polycom, Inc., cannot assume responsibility for any errors. Changes and/or corrections to the information contained in

this document may be incorporated into future issues.

Regulatory Notices

United States Federal Communication

Commission (FCC)

Part 15: Class A Statement. This equipment has

been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC

Rules. Test limits are designed to provide reasonable

protection against harmful interference when the

equipment is operated in a commercial environment.

This equipment generates, uses and can radiate

radio-frequency energy and, if not installed and used

in accordance with the instruction manuals, may

cause harmful interference to radio communications.

Operation of this equipment in a residential area is

likely to cause harmful interference, in which case the

user will be required to correct the interference at his

or her own expense.

United States Safety Construction Details:

•Unit is intended for RESTRICTED ACCESS

LOCATION.

•Unit is to be installed in accordance with the

National Electrical Code.

•The branch circuit overcurrent protection shall

be rated 20 A for the AC system.

•This equipment has a maximum operating

ambient of 40°C, the ambient temperature in

the rack shall not exceed this temperature.

To eliminate the risk of battery explosion, the battery

should not be replaced by an incorrect type. Dispose

of used batteries according to their instructions.

CE Mark R&TTE Directive

Polycom Inc., declares that the Polycom RMX 2000 is

in conformity with the following relevant harmonized

standards:

EN 60950-1:2001

EN 55022: 1998+A1:2000+A2:2003 class A

EN 300 386 V1.3.3: 2005

Following the provisions of the Council Directive

1999/CE on radio and telecommunication terminal

equipment and the recognition of its conformity.

Canadian Department of Communications (EC)

This Class [A] digital apparatus complies with

Canadian ICES-003.

Notice: The Industry Canada label identifies certified

equipment. This certification means that the

equipment meets telecommunication network

protective, operational and safety requirements as

prescribed in the appropriate Terminal Equipment

Technical Requirements document(s). The

Department does not guarantee the equipment will

operate to the user's satisfaction.

Before installing this equipment, users should ensure

that it is permissible to be connected to the facilities

of the local telecommunications company. The

equipment must also be installed using an acceptable

method of connection. The customer should be

aware that compliance with the above conditions may

not prevent degradation of service in some situations.

Repairs to certified equipment malfunctions, may give

the telecommunications company causes to request

the user to disconnect the equipment.

Users should ensure for their own protection that the

electrical ground connections of the power utility,

telephone lines and internal metallic water pipe

system, if present, are connected together. This

precaution may be particularly important in rural

areas.

Caution: Users should not attempt to make such

connections themselves, but should contact the

appropriate electric inspection authority, or

electrician, as appropriate.

Chinese Communication Certificate

Regulatory Notices

Polycom RMX 2000 Getting Started Guide

Table of Contents

System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

RMX 2000 ................................................................................................. 1-1

RMX Main Features ............................................................................... 1-3

Video Display .................................................................................. 1-3

Dynamic Continuous Presence ............................................ 1-3

Standard Definition (SD) ....................................................... 1-4

High Definition (HD) ............................................................. 1-4

Multiple Switching Modes .................................................... 1-4

H.239 / People+Content ........................................................ 1-4

Media Encryption ................................................................... 1-4

IVR-Enabled Conferencing ........................................................... 1-5

Entry Queue .................................................................................... 1-5

Conferencing Capabilities and Options ...................................... 1-5

On Demand Conferencing .................................................... 1-5

Connection Methods .............................................................. 1-6

Conference Management and Monitoring Features ................. 1-6

First Time Installation and Configuration . . . . . . . . . . . 2-1

Hardware Installation and Setup ......................................................... 2-1

Mounting the RMX in a Rack ....................................................... 2-1

Connecting Cables .......................................................................... 2-3

Gather Network Equipment and Address Information ................... 2-4

IP Services ........................................................................................ 2-4

Management Network ........................................................... 2-4

Default IP Service (Conferencing Service) .......................... 2-4

First Entry Configuration ...................................................................... 2-6

Procedure 1: Product Registration ............................................... 2-6

Obtain the Product Activation Key ...................................... 2-6

Procedure 2: Modifying the Factory Default Management

Network Settings ............................................................................ 2-7

Management Network Definition ........................................ 2-7

Modifying the USB key settings ........................................... 2-7

Procedure 3: First-time Power-up and Connection to MCU .... 2-8

Procedure 4: Modifying the Default IP Service Settings ........... 2-9

Table of Contents

Fast Configuration Wizard ................................................. 2-10

RMX’s Default Conferencing Settings ............................................... 2-17

Customizing the RMX’s Default Conferencing Settings ........ 2-18

Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Starting the RMX .................................................................................... 3-1

RMX Screen Components ..................................................................... 3-2

Viewing and System Permissions ........................................ 3-4

Conference List ............................................................................... 3-5

List .................................................................................................... 3-5

RMX Management ......................................................................... 3-6

Status Bar ......................................................................................... 3-6

System Alerts .......................................................................... 3-6

Participant Alerts .................................................................... 3-7

Address Book .................................................................................. 3-8

Displaying and Hiding the Address Book .......................... 3-9

Customizing the Main Screen ....................................................... 3-9

Customizing the RMX Management Pane ....................... 3-10

Starting a Conference ........................................................................... 3-12

Starting a Conference from the Conference Pane .................... 3-12

General Tab ........................................................................... 3-13

Participants Tab ................................................................... 3-15

Connecting to a Conference ................................................................ 3-20

Dial-in H.323 Participants ........................................................... 3-21

Dial-in SIP Participants ................................................................ 3-21

Conference Access Via an Entry Queue .................................... 3-22

H.323 Participants ................................................................ 3-22

SIP Participants ..................................................................... 3-23

Endpoint Names in the Video Layout ............................................... 3-24

Monitoring On Going Conferences ................................................... 3-26

Monitoring and Operations Methods ........................................ 3-26

Operation Selection .............................................................. 3-26

Conference Level Monitoring ..................................................... 3-27

Participant Level Monitoring ...................................................... 3-30

Participant Connection Monitoring ................................... 3-30

Operations Performed During On Going Conferences .................. 3-33

Conference Level operations ...................................................... 3-33

Changing the Duration of a Conference ........................... 3-33

Polycom RMX 2000 Getting Started Guide

iii

Changing the Video Layout of a Conference ................... 3-34

Video Forcing ........................................................................ 3-35

Participant Level Operations ...................................................... 3-37

Video Forcing ........................................................................ 3-39

Personal Layout Control ...................................................... 3-40

Conference Control Using DTMF Codes .......................... 3-43

Appendix A: Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Table of Contents

1-1

System Overview

This Getting Started Guide provides information on the installation and

basic operation of your RMX system. For more information on managing

the system, refer to RMX Administrator’s Guide included with the system.

RMX 2000

The Polycom RMX 2000 Multipoint Control Unit (MCU) is a high

performance, scalable, IP-network (H.323 and SIP) solution that

provides the user with feature-rich, and easy-to-use multipoint voice

and video conferencing.

The RMX MCU meets International Telecommunication Union -

Telecommunication Standardization Sector, (ITU-T, formerly CCITT)

standards for multipoint multimedia bridging devices, and meets ETSI

standards for telecommunication products.

The RMX unit has, in addition, been designed in compliance with IETF

(Internet Engineering Task Force) – a large open international

community of network designers, operators, vendors, and researchers

concerned with the evolution of the Internet architecture and the smooth

operation of the Internet.

Chapter 1-System Overview

1-2

Figure 1-1 Multipoint Video Conferencing using an Polycom RMX 2000

The Polycom RMX 2000 unit is controlled, via the LAN, by the Polycom

RMX 2000 Web Client application, using Internet Explorer installed on

the user’s workstation.

RMX

VSX

RMX

Web Client

IP Phone

LAN

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