Polycom RealPresence RMX 4000 Fiche technique

Installation Quick Start Guide for

RMX 4000

Basic Setup

Modifying the USB Key Settings

1Insert the USB key provided with your system into the PC workstation and double-

click LanConfigUtility.exe to start the utility.

2Modify the parameters in the utility’s dialog box using the information supplied by

your network administrator.

3Click OK.

4Remove it from the PC.

First-time Power-up and Connection to MCU

1Insert the USB key containing the modified IP addresses in the USB port on the

RMX’s back panel.

2Power the RMX ON.

The parameters in the lan.cfg file are uploaded from the USB key to the RMX’s

memory and applied during the power-up sequence.

System power-up sequence may take up to five minutes.

During the first-time power-up the red ERR LED on the RMX’s front panel remains

ON until both the Management and IP Network Services have been defined.

3Remove the USB key.

Before installing the RMX 4000 and performing the Basic Setup, please read the

General Safety Precautions described in the Polycom RMX 4000 Hardware Guide.

For a detailed description of Unpacking and Rack mounting instructions, and

connecting a DC system, see the Polycom RMX 4000 Hardware Guide.

MPM+ Cards & LEDs Fan Drawer

Power Supply Drawers

and Status LEDs Control Unit

(CNTL 4000) &

LEDs

Optional CPU

(Future)

Fan &

Power

Status

LEDs

Fabric Switch

Module

(FSM 4000)

Logo Panel &

ESD Connector

LAN Connections to Port 2 on each RTM LAN

LAN Connections to Port 1 on RTM ISDN

Power Cables

Off/On

Switch

E1/T1 Connection to RTM ISDN

Shelf

Management

(Port 6 on

RTM IP)

Management

Network

(Port 2)

Signalling

Network

(Port 3)

•Two people are required to lift the MCU out of the box and when installing it in a

rack.

•LAN 4, LAN 5 and the Serial ports are only for debugging and not for customer

use.

•Do not remove the protective plastic caps from LAN 1, LAN 4 and LAN 5 ports.

Enter the IP address of the RMX Control Unit and press Enter.

Enter POLYCOM.

Click Login.

Click to connect to Polycom

web site and register the

RMX.

ClickProductRegistration

and follow the on screen

instructions to obtain the

Product Activation Key.

Enter or paste the Product

Activation Key obtained.

Click OK.

RMX

4000

1DOC2567A

Modifying the Default IP Service

This section describes the definition of H.323 Network Service. For detailed description

of H.323, SIP and ISDN Network Service definitions, see the RMX Getting Started Guide,

“First Time Installation and Configuration”.

In the Fast Configuration Wizard, select Next to move from one window to another.

6In the IP Network Service creation confirmation, click OK.

8Click Save & Close.

9In the Success Message box confirming successful configuration, click OK.

10 In the Reset Confirmation dialog box, click Yes.

11 In the Please wait for system reset message box, click OK.

System restart may take up to five minutes.

12 Refresh the browser periodically until the Login screen is displayed and Login.

In the Main Screen an MCU State indicator displays the time remaining until the

system start-up is complete.

13 Create a new User with Administrator permissions and delete the default User

(POLYCOM). For system security reasons, only when this step is completed and if

there are no System Errors, the system is fully configured and the green RDY LED

on the CNTL module (on the RMX’s front panel) turns ON.

Connecting to a Conference Directly or via Entry

Queue (EQ)

The RMX is shipped with pre-configured default conferencing entities that can be used

to dial in and start conferences. Default (Transit) Entry Queue ID: 1000, default Meeting

Room IDs: 1001, 1002, 1003, and 1004.

H.323 Participants

H.323 participants dial:

[MCU Prefix in Gatekeeper][Conference or Entry Queue ID/Name]

For example, if the MCU prefix in gatekeeper is 925, you can dial to the default (Transit)

Entry Queue by entering 925 or 9251000 and be routed to Meeting Rooms by entering its

ID (i.e. 1001, 1002, 1003 or 1004). You can connect directly to one of the default Meeting

Rooms, by dialing its number, for example: 9251001.

Alternatively, you can use the Entry Queue or conference name to connect directly to

the conference. For example, if the conference name is Maple_Room, the participant can

dial: 925Maple_Room.

SIP Participants

The dialing string is composed of the conference routing name as registered with the

SIP server and domain name in the format: conference_name@domain_name

For example, if conference routing name is 1001, the string is [email protected].

ISDN and PSTN Participants

ISDN and PSTN participants can connect to conferences and Meeting Rooms directly or

via an Entry Queue by dialing one of the numbers (including the country and area code

if needed) assigned to the conference, Meeting Room or Entry Queue. When connecting

to an EQ they are routed to their conference according to the conference ID. For

example, if the assigned dial in number is 4045555, the ISDN/PSTN endpoint dials this

number with the appropriate area code (for example, 678) and country code (001).

Conference Control Using DTMF Codes

On the RMX 4000, IPv4 is the default protocol for setting the Network Service in the

Fast Configuration Wizard.

Change the default service

name if required.

Enter the address to be

used by IP endpoints when

dialing in to the MCU.

Enter the IP address(es) of

the media card(s).

Enter the subnet mask of

the MCU.

Enter the IP address of the

default router.

Enter the name of the MCU

on the network.

Optional. Select Specify to

define a DNS server.

Optional. Define the DNS

server properties:

•Registration mode

•The name of the MCU

domain

•The static IP address of

the primary DNS server

Select H.323 as the IP

Network Type.

Select Specify to configure

the gatekeeper parameters.

Enter gatekeeper’s host

name or IP address.

Enter the string with which the

MCU registers itself with the

gatekeeper.

Enter the alias that identifies

the RMX’s Signaling Host

within the network. Up to five

aliases can be defined for

each RMX.

Optional. Modify the default

settings of the system flags

that define the general

system behavior such as the

number of digits in the

conference ID assigned by

the MCU.

These flags can be modified

later, if required, by selecting

the System Configuration

option from the Setup menu.

Operation DTMF String Operation DTMF String

Mute My Line *6 Request individual

assistance *0

Unmute My Line #6 Request assistance for

conference 00

Increase Broadcast Volume *9 Increase Listening Volume *76

Decrease Broadcast Volume #9 Decrease Listening Volume #76

Play Help Menu *83 Change To Chairperson *78

Start Click&View to modify

personal layout ** Show Number of

Participants *88

RMX

4000

2DOC2567A

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