Polycom G7500 Manuel de service

ADMINISTRATOR GUIDE 2.0 | May 2019 | 3725-85854-001A

Polycom® G7500

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patents and/or pending patent applications held by Polycom, Inc.

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Contents

Before You Begin................................................................................................6

Getting Help........................................................................................................................ 6

The Polycom Community......................................................................................... 6

Related Documentation............................................................................................6

Documentation Feedback........................................................................................ 6

Getting Started................................................................................................... 7

Polycom G7500 Overview...................................................................................................7

Powering the System On and Off........................................................................................8

Navigating the System........................................................................................................ 8

Access the System Web Interface............................................................................8

Place a Call from the System Web Interface............................................................8

End a Content Session from the System Web Interface.......................................... 9

Setting Up the System..................................................................................... 10

System Back Panel Ports..................................................................................................10

LED Status Indicators for the G7500 System....................................................................11

Complete System Setup................................................................................................... 12

Managing Peripheral Devices........................................................................................... 12

Pairing IP Peripheral Devices to the System..........................................................12

IP Microphones...................................................................................................... 14

Polycom Microphone IP Adapter............................................................................16

Polycom Bluetooth Remote Control....................................................................... 18

Configuring General Settings......................................................................... 21

Name the System and Room............................................................................................ 21

Provide Contact Information..............................................................................................21

Set the Date and Time...................................................................................................... 22

Set the System Location................................................................................................... 22

Set the Local Interface Language..................................................................................... 23

Configure Sleep Settings.................................................................................................. 23

Send Usage Data to Polycom........................................................................................... 23

Using a Provisioning Service..........................................................................25

Download a Template Configuration File.......................................................................... 26

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Configuring Network Settings.........................................................................27

Configuring Wired LAN Settings....................................................................................... 27

Obtain IPv4 Address Settings Automatically.......................................................... 27

Configure IPv4 Address Settings Manually............................................................ 27

Configure DNS Settings Manually..........................................................................28

Configure Wired LAN Options................................................................................ 28

Configure Wi-Fi Settings................................................................................................... 31

Configure Network Quality Settings.................................................................................. 32

Configure H.323 Settings.................................................................................................. 34

Configure SIP Settings......................................................................................................36

Enable Point-to-Point Call Escalation to a RealPresence DMA Conference Call............. 39

Wireless Devices...............................................................................................................40

Securing the System........................................................................................41

Managing System Access.................................................................................................41

Local Accounts....................................................................................................... 41

Enable External Authentication.............................................................................. 44

Configure System Access Settings........................................................................ 45

Enable Command-Line API Access Over SSH...................................................... 46

Enable Command-Line API Access Over Telnet....................................................46

Disable Command-Line API Access...................................................................... 46

Configure the System Web Interface Port Lock..................................................... 47

Configure the SSH Port Lock................................................................................. 47

Locking the Telnet Port...........................................................................................48

Configure Serial Port Settings................................................................................ 48

Disable USB 3.0 Ports............................................................................................49

PKI Certificates................................................................................................................. 49

Create a Certificate Signing Request..................................................................... 50

Configure Certificate Validation Settings................................................................ 51

Install a Certificate..................................................................................................52

View a Certificate....................................................................................................52

Delete a Certificate.................................................................................................52

Certificate Revocation............................................................................................ 53

Disable the Security Code.................................................................................................54

Limit or Disable the Ability to Save Content...................................................................... 55

Encryption......................................................................................................................... 55

Configure Call Encryption.......................................................................................55

Configure Minimum TLS.........................................................................................56

H.460 Firewall/NAT Traversal........................................................................................... 56

Configure the System for H.460 Firewall/NAT Traversal........................................56

Contents

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Web Proxies......................................................................................................................58

View Connections to the System...................................................................................... 60

Port Usage........................................................................................................................ 61

Configuring Call Settings................................................................................ 65

Configure Call Settings..................................................................................................... 65

Configure Dialing Options................................................................................................. 66

Set Call Answering Mode..................................................................................................67

Set Preferred Call Speeds................................................................................................ 67

Configure the Recent Calls List.........................................................................................68

Clear Recent Calls............................................................................................................ 68

Configuring Audio Settings.............................................................................69

Configure General Audio Settings.....................................................................................69

Audio Input........................................................................................................................ 70

Configure IP Microphones......................................................................................71

Configuring the Microphone Adapter......................................................................71

Polycom Acoustic Fence........................................................................................ 71

Configure 3.5 mm and HDMI Audio Input.............................................................. 73

Audio Output..................................................................................................................... 74

Configure Audio Output Settings............................................................................74

Using 3.5 mm Audio Output................................................................................... 75

Audio I/O Specifications.................................................................................................... 75

Configuring Video and Camera Settings........................................................76

HDMI Connections............................................................................................................ 76

Configure Monitor Settings................................................................................................77

Configure a Touch Monitor................................................................................................ 78

Configure Camera Settings...............................................................................................79

Configure Video Input Settings......................................................................................... 80

Video Codec Capabilities.................................................................................................. 84

H.265 High Efficiency Video Coding.......................................................................84

H.264 Advanced Video Coding.............................................................................. 85

Setting Up a Directory......................................................................................87

Managing Contacts and Favorites.................................................................................... 89

Registering with a Calendaring Service.........................................................90

Contents

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Configure a Calendaring Service...................................................................................... 90

Sharing Content............................................................................................... 93

Customizing the Local Interface..................................................................... 94

Change the Home Screen Background Image................................................................. 94

Restore the Default Background Image............................................................................ 94

Customize the Address Bar.............................................................................................. 94

Display Meetings or Favorites on the Home Screen.........................................................95

Configure Dual Monitor Display Settings.......................................................................... 95

System Maintenance........................................................................................97

Activating System Features.............................................................................................. 97

Unlock System Settings.................................................................................................... 98

Updating Software.............................................................................................................98

Updating Software in the System Web Interface....................................................99

Update Software with a USB Flash Drive.............................................................101

Update Polycom HDCI Cameras..........................................................................101

Downgrading Software....................................................................................................102

Restart the System..........................................................................................................102

Reset System Settings....................................................................................................103

Factory Restore the System............................................................................................103

Factory Restore a Table Microphone.............................................................................. 104

Factory Restore a Ceiling Microphone............................................................................104

Factory Restore a Microphone Adapter.......................................................................... 106

SNMP Reporting............................................................................................................. 106

Configure SNMP.................................................................................................. 107

Download MIBs.................................................................................................... 109

Troubleshooting............................................................................................. 110

Checking System Status................................................................................................. 110

Paired IP Peripheral Device is Disconnected.................................................................. 111

View Call Statistics.......................................................................................................... 112

LED Status Indicators for the System LAN Ports............................................................ 112

Check Provisioning Results.............................................................................................113

Logs.................................................................................................................................113

Consolidated System and Peripheral Device Logs.............................................. 113

Configure Log Preferences...................................................................................114

Configure Log Level..............................................................................................115

Download Logs.....................................................................................................115

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Transfer Logs to a USB Flash Drive..................................................................... 116

Configure Remote Logging...................................................................................116

Sample Log File....................................................................................................117

Audio Tests......................................................................................................................118

Fix Polycom Acoustic Fence Issues................................................................................119

Issues When the System is Sleeping or Waking............................................................. 119

Test the Call Experience................................................................................................. 120

Test Connection with Another System............................................................................ 120

Run a Trace Route..........................................................................................................120

LDAP Directory Server Ignores the Minimum TLS Version Setting................................ 120

Checking the Web Proxy Configuration.......................................................................... 121

Contents

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Before You Begin

Topics:

▪Getting Help

This guide helps you understand how to configure and manage your Polycom G7500 system.

This guide covers the following products:

▪ Polycom G7500 system (Model: P011)

▪ Polycom Microphone IP Adapter (Model: P012)

▪ Polycom IP Table Microphone (Model: P013)

▪ Polycom IP Ceiling Microphone (Model: P014)

Getting Help

For information about installing, configuring, using, and administering Polycom products, see Documents

& Software at Polycom Support.

The Polycom Community

The Polycom Community gives you access to the latest developer and support information.

Participate in discussion forums to share ideas and solve problems with your colleagues. To register with

the Polycom Community, simply create a Polycom online account. When logged in, you can access

Polycom support personnel and participate in developer and support forums to find the latest information

on hardware, software, and partner solutions topics.

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