Polycom SoundStation IP 6000 Manuel utilisateur

Quick Start Guide for the

Polycom SoundStation IP 6000

Conference Phone For OfficeSuite®

Welcome to OfficeS ite®. These easy-to- se instr ctions will g ide yo thro gh the

installation of the Polycom So ndStation IP 6000 Conference Phone(s) for yo r OfficeS ite

system.

For an easy ‘‘how-to’’ video, point your browser to:

http://www.broadviewnet.com/getting-started

If yo have any q estions d ring activation, call s at 1-800-906-2000.

attempting

•

Ens re yo have the correct parts.

Polycom So ndStation IP 6000 Conference Phone

Ethernet Cable

Power Interface Cable

Power Adaptor



See step 1. Power Interface Cable and Power Adaptor are not needed if

yo are connecting to a Power over Ethernet (PoE) switch.

Optional Accessories



External Microphones (sold as a pair)

•

Ens re there is a spare port on yo r local area network (LAN) switch.

•

Ens re yo have an extension created for this device. Go to ‘‘Users and Locations’’ within

the OfficeS ite® web site to add a User if one has not already been created. Assign a DID

(direct phone n mber) to this ser / extension.

•

Ens re yo have the p blic IP address for the location where this device will be

installed and have conveyed it to yo r Broadview project manager. Yo r project

manager will provide yo the IP Address of the OfficeS ite Gateway, record it below.

(IP Address of OS Gateway (MBG) server ________________________________)

•

Yo will need a PC or laptop to install this device, b t no other special tools.

Quick Start Guide for the

Polycom SoundStation IP 6000

Conference Phone For OfficeSuite®

Making the physical Connection to

Polycom So ndStation

IP 6000 Phone

To install the Polycom So ndStation IP 6000 Phone pl g one

end of the network cable into the network port on the bottom

of the Polycom So ndStation IP 6000 Phone:

I f P o E pl g the other end of the network cable into yo r data

port with PoE

If no PoE, then yo ’ll need a 120 VAC power so rce

Connect the Ethernet Cable into the Network Port on the

nit

Connect the other end of the Network Cable to the Power

Interface Cable

Connect the Power Interface Cable to a LAN port

Connect the Power Adapter to the Power Insertion Cable

Connect the other end of the Power Adapter into a wall

o tlet

If yo have opted for the external microphones (pair) pl g them

into the Polycom So ndStation IP 6000 Phone into the

remaining two ports

Quick Start Guide for the

Polycom SoundStation IP 6000

Conference Phone For OfficeSuite®

Feat res of the Polycom So ndStation IP 6000 Conference Phone

Become familiar with the phone

Config ring

Polycom So ndStation IP 6000 Conference Phone

Pre-installation

Ens re an OS ext. # is assigned to this device and yo know the PIN/password

Ens re a DID is assigned to the extension

Select ‘‘Cannot be dialed’’ when setting Access from A to-Attendant preference

If yo r OfficeS ite service is OfficeS ite FlexConnect, FlexConnect Small Office, or OfficeS ite

Nationwide via DIA contin e with section A. below.

If yo r service is OfficeS ite On-net or OfficeS ite Nationwide via MPLS skip to section B.

below.

A. If yo connect to OfficeS ite via the P blic Internet

To man ally config re the Polycom with a static IP address and s bnet mask, follow these steps:

Pl g Polycom into LAN (PoE or Power brick where needed)

Pl g Laptop into same LAN as Polycom

Obtain and record:

Single Static IP Address for this device (IP Address: ______________________)

S bnet Mask (S bnet Mask: ______________________)

Defa lt Gateway (Gateway: _______________________)

In order to do so complete the following:

On PC Open p cmd prompt (Windows XP - start, r n, cmd; Windows 7 --- start,

type in cmd; Windows 8 --- go to task men , right click, select show all items,

Quick Start Guide for the

Polycom SoundStation IP 6000

Conference Phone For OfficeSuite®

chose command prompt tile; Apple MAC --- Google for yo r OSxx in order to

obtain address information)

Type ipconfig --- press enter

It will give yo the range of addresses (based on s bnet mask), s bnet mask and

defa lt gateway.

Once yo have done this, if yo have an assigned pool of available static IP

addresses, se one of these

If not (more likely scenario) pick an address at the back end of the range.

Ping this address.

If yo can reach it --- it is in se and yo ’ll need to pick another.

If it times o t yo sho ld be able to se it for the Polycom 6000 phone.

Cycle the power on the OfficeS ite Polycom So ndStation IP 6000 Conference Phone

Set p (press immediately when powering p)

Enter password (456)

Hit Ok / Select

DHCP client

10.

Disabled / Select / Select

11.

Enter OfficeS ite So ndStation IP 6000 Conference Phone IP address ( se * for . dot) (from

item 3a above) / Select / Select

12.

Enter S bnet Mask (from item 3b above) / Select / Select

13.

Enter IP Gateway (Defa lt Gateway) (from item 3c above) / OK

14.

Enter Exit

15.

Save and Reboot / Select

16.

Phone will now reboot

B. If yo connect to OfficeS ite via a Private IP MPLS Connection

Pl g Laptop into same LAN as OfficeS ite Polycom So ndStation IP 6000 Conference Phone

Have the static IP address of the site handy (this will be Broadview-provided)

On OfficeS ite Polycom So ndStation IP 6000 Conference Phone select ‘‘Set p’’ when

powering on the phone.

•

Enter password (456)

•

Hit Ok

•

DHCP client

•

Enabled

•

Enter defa lt gateway (static IP)

•

Enter Exit

•

Select / Save and Reboot

Once the phone reboots, select ‘‘Men ’’

Stat s / Select

Network / Select

TCP/IP select (this will display the IP address for the OfficeS ite Polycom

So ndStation IP 6000 Conference Phone --- write it down for the next step)

Quick Start Guide for the

Polycom SoundStation IP 6000

Conference Phone For OfficeSuite®

Configure the Po ycom 6000 Conference IP Phone via web configurator

•

Open a web browser window from a comp ter connected to the same local area network as

the OfficeS ite Polycom So ndStation IP 6000 Conference Phone.

•

Type in the IP Address from the OfficeS ite Polycom So ndStation IP 6000 Conference

Phone (If static it is the one yo assigned in step A.3.a. If DHCP it is the one yo retrieved

from step B.3.c)

•

Hit enter

•

When prompted, enter ser name ‘‘Polycom’’

•

Enter Password ‘‘456’’

•

Once the Polycom User Interface appears select ‘‘Line’’

Identification



Display Name --- User name as per OfficeS ite web site when created



Address --- type in OfficeS ite ext.



A th User ID --- type in OfficeS ite ext.



A th password --- type in OfficeS ite password for that ext.



Label --- enter the extension and/or the DID for the extension

Server 1



Address (type in address to MBG --- Sil dependent)



Port --- type in 5060



Transport --- UDP only



Scroll to bottom hit s bmit



Wait for phone to reboot

•

Select SIP

Server 1



Address (type in address to MBG --- from pre-installation check list)



Port --- type in 5060



Transport --- UDP only

Local Settings



Digitmap --- type in x.T|x.#



Digit Timeo t --- type in 3



Scroll to bottom hit s bmit



Wait for phone to reboot

•

Select General

Select A dio Processing



Codec Preferences

•

Select G.711M as 1

•

Select G.729AB as 2

•

Select the remaining Codecs as Not Used



Scroll to bottom hit s bmit



Wait for phone to reboot

•

Select General --- again

Select Time



SNTP (64.90.182.55 OR 129.6.15.30)

Quick Start Guide for the

Polycom SoundStation IP 6000

Conference Phone For OfficeSuite®



GMT Offset -5 (min s 5, East coast) {see table below for GMT offset table}



Enable Daylight Savings Time



Disable Fixed Day



Scroll to bottom hit s bmit



Wait for OfficeS ite Polycom So ndStation IP 6000 Conference Phone to

reboot

GMT Offset Tab e

United States GMT/UTC Offsets

Time Zone in United

States

Examples of places in the United States

sing these Time Zones

UTC Offset

Standard Time

UTC Offset

Daylight Saving

Time

Atlantic P erto Rico, US Virgin Islands UTC - 4h N/A

Eastern Connectic t, Delaware, Florida, Georgia,

part of Indiana, part of Kent cky, Maine,

Maryland, Massach setts, Michigan, New

Hampshire, New Jersey, New York, North

Carolina, Ohio, Pennsylvania, Rhode

Island, So th Carolina, part of Tennessee,

Vermont, Virginia and West Virginia

UTC - 5h UTC - 4h

Central Alabama, Arkansas, Florida, Illinois, part

of Indiana, Iowa, part of Kansas, part of

Kent cky, Lo isiana, part of Michigan,

Minnesota, Mississippi, Misso ri,

Nebraska, North Dakota, Oklahoma, part

of So th Dakota, part of Tennessee, part

of Texas, and Wisconsin

UTC - 6h UTC - 5h

Mo ntain Arizona*, Colorado, part of Idaho, part of

Kansas, Montana, part of Nebraska, New

Mexico, part of North Dakota, part of

Oregon, part of So th Dakota, part of

Texas, Utah, and Wyoming

UTC - 7h UTC - 6h

* n/a for Arizona

Pacific California, part of Idaho, Nevada, part of

Oregon, Washington

UTC - 8h UTC - 7h

Alaska Alaska and a portion of the Ale tian

Islands that is east of 169 degrees 30

min tes west longit de observes the

Alaska Time Zone.

UTC - 9h UTC - 8h

Hawaii - Ale tian Hawaii and a portion of the Ale tian

Islands that is west of 169 degrees 30

min tes west longit de observes the

Hawaii-Ale tian Standard Time Zone.

Altho gh Hawaii does not observe

daylight saving time the Ale tian Islands

do observe daylight saving time.

UTC - 10h UTC - 9h

Hawaii does not

observe daylight

saving time

Quick Start Guide for the

Polycom SoundStation IP 6000

Conference Phone For OfficeSuite®

If reinstalling an existing device (or if yo made an error and need to start over)

•

Reset device to factory settings --- go to

Men

3 --- Settings / Select

2 --- Advanced / Select

PW 456 Enter

1 - Admin Settings / Select

5 - Reset Defa lts / Select

1 - Reset Local Config. / Select

Yes

Wait for reboot

•

Do it again

Men

3 --- Settings / Select

2 --- Advanced / Select

PW 456 Enter

1 - Admin Settings / Select

5 - Reset Defa lts / Select

2 - Reset Device Settings / select

Yes

Wait for reboot

Quick Start Guide for the

Polycom SoundStation IP 6000

Conference Phone For OfficeSuite®

Going back into the web config rator post installation:

If yo need to go back into the web config rator after the initial installation yo will need the IP

address of the Polycom device. We recommend that yo record this address. If yo haven’t

taken that step it is easily retrieved as follows:

On the Polycom Device

Select Men

Select Stat s

Select Network

Select TCP/IP

The IP address will be listed in the LCD display of the Polycom device

Open p a web browser

Type this address into the web browser

It will prompt yo for a ser name and password

User name: Polycom

Password: 456

10.

Yo may know begin sing the config rator

Broadview Networks is happy to provide technical assistance over the phone to aid yo r

installation. If yo req ire a technician dispatched to yo r location (where applicable),

additional fees will apply.

Yo can find additional helpf l information abo t yo r phone and other Broadview Networks

services in the C stomer Center at www.broadviewnet.com.

Sign p for OfficeS ite® Tips and Tricks at: www.broadviewnet.com/offices ite-tips

C stomer Service can be reached 8:00 AM --- 11:00 PM Eastern time, Monday thro gh Friday. Call

s at 1-888-623-VOIP (8647) or contact s via e-mail at OfficeS iteS pport@broadviewnet.com

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