Polaroid ColorShot Printer Manuel utilisateur

Manuals in this Acrobat document

This Adobe Acrobat document contains three manuals for the Polaroid

ColorShot printer. To go to any of these manuals, click its title below.

Telephone Support Guide (page 3)

Installation Guide (following Telephone Support Guide)

User's Guide (following Installation Guide)

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2 ColorShot printer telephone support guide

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3 ColorShot printer telephone support guide

Polaroid ColorShot Printer

Telephone Support Guide

"Polaroid", "ColorShot" and "IQA" are trademarks of Polaroid Corporation,

Cambridge, MA, U.S.A. All other product names may be the trademarks of their respective

owners.

Contents

Telephone support quick reference 8

Preparing to install the ColorShot printer 9

Installing the USB supplement and enabling USB in BIOS 13

Installing the USB supplement to OSR2 13

IRQs for USB controllers 17

Enabling USB in BIOS 18

Installation notes for specific computers 19

NEC laptop computers 19

Compaq Deskpro 4000 computers 20

Enabling USB with 430TX and 440LX chipsets 23

4ColorShot printer telephone support guide

Telephone support quick reference (continued)

Hardware and application related operating problems 24

PhotoMAX software 24

PaintShop Pro software 24

MGI PhotoSuite software 24

Harvard Graphics software 25

Symbios Logic USB board 25

HP PhotoSmart printer 26

Introduction 27

How to use this manual 27

Manual organization 28

Documentation provided with ColorShot printer 30

List of user documents 30

How to view or print user documents 33

1 ColorShot printer description 34

Description 34

How the printer works 35

Specifications 37

User features 38

Typical ColorShot uses 38

5 ColorShot printer telephone support guide

1 ColorShot printer description (continued)

System requirements 39

ColorShot package contents 40

Warranty and service information 41

2 Introduction to USB 42

USB overview 42

USB description 42

How USB devices are connected to a PC 43

Compatibility with parallel, serial and SCSI devices 45

Current level of USB compatibility 45

USB host requirements 46

USB hardware and firmware 46

USB host controller types 47

USB software 48

Verifying USB compatibility 48

Upgrading to USB 49

3 Solving problems 51

General approach to problem-solving 51

Solving general printer problems 53

Solving film-loading and transport problems 58

6 ColorShot printer telephone support guide

3 Solving problems (continued)

Solving image quality problems 59

Resolving error messages 68

Error message index 68

Error messages and corrective action 69

Printing a test image with PEGTEST 79

Purpose of PEGTEST 79

Test image evaluation 80

PEGTEST printing procedure 81

Clearing ColorShot from the Windows registry 82

Clearing the registry with REGEDIT 83

Restoring the registry 85

Correcting conflicts with Microsoft Fax 86

4 Film information 87

Recommended film type 87

Other films you can use 88

Identifying ColorShot film 88

5 What the install program does 89

7 ColorShot printer telephone support guide

6 Using IQA to enhance picture quality 92

7 Maintenance 93

Maintenance overview 93

Cleaning the rollers 93

Cleaning the printer 94

Disassembly warning 94

8 MGI PhotoSuite software information 95

Obtaining support for MGI PhotoSuite software 95

PhotoSuite software FAQs 96

General questions 96

Installation questions 97

Operational questions 99

ColorShot Installation Guide Following Telephone Support Guide

ColorShot User's Guide Following Installation Guide

8 ColorShot printer telephone support guide

Telephone support quick reference

This chapter contains information expected to be used most often by ColorShot

telephone support personnel. Refer to later chapters for additional detailed

information.

For the fastest resolution of problems according to their symptoms, see Chapter

3, "Solving problems," on page 51.

Important note: The procedures in this chapter and throughout this manual

have been tested on numerous PC models running the Microsoft Windows 95

operating system. It is not possible to test all systems and configurations,

however, and some unexpected results may occur.

9 ColorShot printer telephone support guide

Preparing to install the ColorShot printer

Before a customer connects the ColorShot printer to a PC and installs the driver,

he should perform the following checks to assure the computer's USB port is set

up correctly. If you are unfamiliar with the USB (universal serial bus) protocol,

review Chapter 2, "Introduction to USB," on page 42 before continuing.

1Verify that the computer has Windows 95 version B installed by following the

steps below. (This version B of Windows 95 is also called OSR2.)

aClick the My Computer icon with the right mouse button, then click

Properties on the shortcut menu that appears.

10 ColorShot printer telephone support guide

bClick the General tab and verify that the Windows 95 version number

ends in the letter "b."

EUHTXLUHGIRU

86%FRPSDWLELOLW\

If the Windows 95 version is correct, go to step 2.

If the Windows 95 version number does not end in "b," the system cannot

use ColorShot or other USB devices unless the operating system is

upgraded. For more information, see "Upgrading to USB" on page 49.

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